# Ninja Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ninja Forms the right Forms Automation solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204315/Ninja-Forms/reviews --- Ninja Forms 4.6 (19) [View alternatives](https://www.capterra.com/p/204315/Ninja-Forms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ninja Forms Ease of use 4.6 Customer Service 4.2 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dustin S. CEO Marketing and Advertising Used the software for: 2+ years ### "Best forms plugin for WordPress" September 21, 2022 5.0 My overall experience with Ninja Forms has been great. It's the reason I've stuck with them all these years, even when shiny new form builders have hit the scene doing interesting things. Pros I love how easy it is to use Ninja Forms. I've tried probably a half-dozen different WordPress form builders and never cared for the UI/UX of any of them. The Ninja Forms team is also very friendly and accessible when you need help with something. Cons The only thing I don't like about Ninja Forms is the pricing structure. Not that it's terrible, it's just a big cumbersome at times when you feel like you're paying for more than you need to (in regards to their extension bundles). Review Source JS Jacob S. Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "Very "Okay-to-moderately-good" Form Builder" July 28, 2022 4.0 It wasn't bad for a lot of cases but I've just found better is the main takeaway here. If you aren't super technical or into learning more advanced form softwares Ninja may work out great. If you have a complext marketing tech stack and need it for lots of form types I suggest looking elsewhere. Pros The premium add-ons are what make this work. If you have a fairly simple wordpress site and need to create some nice user-friendly forms this is a good way to go. It is convenient making the forms in wordpress vs a 3rd party window. Cons It definitely slows down your site more than some. But a good developer can work around that. We found limitations in connecting to Keap which we use as a CRM. Zapier fixes that but takes extra time. It also didn't give me all the flexibility I was looking for in pop-ups and various types of forms. Alternatives considered [ConvertFlow](https://www.capterra.com/p/177694/ConvertFlow/)[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)[Leadpages](https://www.capterra.com/p/203635/Leadpages/) Reason for choosing Ninja Forms Originally it was nice to have the form builder right within wordpress but things didn't pan out for that to be a benefit. Review Source Max P. Director of Marketing Technology Marketing and Advertising Used the software for: 1-2 years ### "Strong, Simple, Basic Form Creation Tool" August 18, 2021 3.0 Overall it was fine and served its purpose well. Pros Ninja Forms is a basic form creator that offers functionality and the flexibility to create a form and style it how you want. It also integrated with other tools that was nice, just not as many or the specific ones we wanted at the time. Cons At the time I wished it integrated with more 3rd party tools not having to use Zapeir. Review Source MD Mellen D. Education Student Education Management Used the software for: 1-2 years ### "A review about Ninja Forms" May 22, 2022 5.0 Overall, Ninja Forms is a comprehensive form builder that is perfect for beginners while at the same time offering tools for developers. Indeed, Ninja Form is worth recommending. Pros What I really like about Ninja Form is its advanced settings. It also uses reCaptcha that accommodates language-specific forms. Cons What I like the least about Ninja Form is I need to pay for every add-on I would like to use. Switched from [Paperform](https://www.capterra.com/p/158094/Paperform/) Ninja Form has a wider selection of add-ons than Paper Form. Review Source Chibuike U. Web Developer Management Consulting Used the software for: 2+ years ### "My Ninja Experience" February 24, 2023 5.0 Pros It is a user-friendly tool that allows me to easily create and manage forms on their websites, even without any coding knowledge. It is flexible. and it has a wide range of form fields and customization options, allowing me to create forms that meet my needs. Another thing is that I can easily integrate forms with other tools and services, such as email marketing platforms, payment gateways, and CRM systems. Cons Poor customer response. It requires a lot of paid add-ons. Additional features such as conditional logic, file uploads, or PayPal integration require purchase and can be costly. Also, poor email notifications, confirmation messages, or form data may not be saved properly because I always rely on this plugin to collect important data or information from their website visitors. Review Source Alejandro R. Environmental engineering Environmental Services Used the software for: 2+ years ### "Ninja Forms" January 23, 2022 5.0 It has been very useful to create contact, event, affiliation, file sending forms, and everything in a very simple way. Ninja Forms makes it easy to create and manage virtual forms. Excellent! Pros It has many advantages. It has free and paid versions, both very complete. It has options for sending SMS, multiple contacts, order, payments, it integrates very well with Wordpress. Its form builder is very complete, it has very intuitive controls, it can be dragged and dropped, the forms integrate very well with the web. There are quite a few templates, it allows you to add forms to the messages, it allows you to customize the forms with advanced functions and multiple columns. They are very useful for collecting customer information and recording events. Supports the use of extensions, access and number of form submissions can be limited. It has a preview mode. In excel you can analyze data from surveys and other forms created. Unlimited forms can be created and it has anti spam features. It has a payment gateway plugin and files can be uploaded through the forms. In conclusion, it is an excellent alternative to create virtual forms. Cons In my opinion the only disadvantage is that the paid version is a bit expensive. Review Source AH Albert H. Developer Non-Profit Organization Management Used the software for: 2+ years ### "The best free form plugin and one of the best paid form plugins!" January 5, 2024 5.0 Pros The free version of this software is the best! And the paid version is one of the best for WordPress. The look and feel is very peaceful and satisfying. And the number of automations and templates is great. Cons When there are multiple workflow automations to Google Sheets and Google Drive, about once a month, data is missed or skipped. Support could not determine the reason so I need to monitor the logs regularly. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) More functionality, styling, and templates. Review Source VR Verified Reviewer National Director of Account Mangement Marketing and Advertising Used the software for: 2+ years ### "Easy forms to integrate into a WordPress site" September 9, 2021 5.0 Pros Most of our clients utilize WordPress, and Ninja forms is extremely easy to add to a website Cons Not as much customization as I would like for some client needs, but great for easy form fills on sites. Review Source Dan H. Marketing Assistant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ninja Forms make it so easy for us to collect information" November 22, 2022 5.0 We need forms that we can easily customise & work without fail for our marketing campaigns. Ninja forms offer us just that. Really simple to edit and pull through data comfortably to our CRM systems. Pros These customisable forms work consistently and are easy to edit. Exactly what it says on the tin. Cons Occasionally we encounter bugs and issues, however these are usually fixed really quickly. Review Source John W. Owner Internet Used the software for: 2+ years ### "Beautiful forms without code" April 11, 2022 5.0 We use Ninja Forms to create patient intake forms for small to medium sized medical practices. Ninja Forms makes the conversions from paper forms to digital quite easy. Pros We loved that the drag and drop form creation was flawless. It is so easy to make complex forms. Cons I wish there were more control over the form front end look without having to write lengthy CSS. Reason for choosing Ninja Forms One of our clients suggested that we use Ninja Forms for their intake form. Review Source Elisa Q. Marketing e web designer Marketing and Advertising Used the software for: 2+ years ### "Form semplice ed efficace" March 26, 2024 5.0 Sono riuscita a creare Form "complessi" e "semplici" utilizzando Ninja Forms. Grazie al Drag & Drop è semplice da utilizzare da qualsiasi persona, anche chi non ha mai utilizzato qualcosa di simile. Assistenza sempre disponibile Pros Grazie al Drag & Drop è semplice da utilizzare da qualsiasi persona, anche chi non ha mai utilizzato qualcosa di simile. Installazione ed configurazione semplice e veloce Cons Nessun svantaggio visto fino ad ora, è un ottimo plug in. Se avete problemi dopo un aggiornamento contatta l'assistenza, è sempre disponibile e vi aiuterà. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Lo utilizzavo con un altra azienda ma con Ninja form mi sono trovata meglio, senza problemi di integrazione. Review Source SR Shaikat R. CEO Marketing and Advertising Used the software for: 2+ years ### "Great Form Builder for Beginners" January 14, 2023 5.0 Overall a great form builder for WordPress. Pros Ninja Forms is an excellent option if you need a free drag-and-drop form builder for WordPress. The free version offers basic form functionalities that will get you started, which is definitely better than its competitors on the market. It doesn't take much time to design and integrate forms on a WordPress website. For beginners, I highly recommend this tool. Cons They need to add more features to the free version. And the paid version seems expensive. Review Source NP Nikola P. CEO Computer Software Used the software for: 6-12 months ### "Ninja forms easy to use" September 14, 2023 4.0 Pros Simple with clean design ready to use for non-experianced users. Cons For complicated forms you need to pay full version. Review Source VR Verified Reviewer Ing Industrial Automation Used the software for: 1-2 years ### "Un exelente plugin para formularios en WordPress" November 5, 2022 5.0 Mi experiencia con Ninja forms fue muy buena, ya que fue una forma muy sencilla de implementar un formulario de contacto en una de mis webs. La personalización de los correos de notificación es bueno. Solo se me dificulto la personalización del estilo de formulario. Pros Lo que más me gusta de Ninja Forms es su facilidad de uso para implementar formularios en WordPress. Cons Lo que no me gusta tanto es la personalización del estilo del formulario. Creo que se podría mejorar Review Source Max B. Marketing Directior Marketing and Advertising Used the software for: 1-2 years ### "A plug in that does what it says" March 3, 2022 4.0 Pros Seems to be one of the industry standards and did everything it said it would do in the description Cons The custom designing isn't great. Takes awhile to get it like you would want it. Review Source HB Hemal B. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great plugin." August 11, 2023 5.0 Pros I am using WordPress since 5 years, I was struggling a lot to create price estimation form. I really love the features Ninja Forms is providing. Support is also very good. I totally recommend this plugin. Cons I don't have any at the moment, but the plugin is quite expensive. Review Source JM Jay M. SEO Professional Marketing and Advertising Used the software for: 6-12 months ### "Ninja Forms for WordPress" November 28, 2022 4.0 Overall the plugin works well and is very easy for beginners to get started building forms. Pros The plugin is free. You can purchase the pro version if you want any of the addons.Very easy to use. Drag and drop builder makes it easy and fast to build a form. Cons I wish some of the addons were included with the free version.To extend the features of the plugin you have to buy so many addons. Review Source MM Michael M. Executive Director Broadcast Media Used the software for: I used a free trial ### "Good forms to use for our website" January 8, 2022 5.0 If you've ever used Contact Form 7, this program will feel like a breath of fresh air. You don't need to search out Youtube videos to try to figure out what you're doing; it's simple, as it should be for a form builder. There are some features I would like that are missing, but I'm assuming that could be due to the fact that I have the free version. Pros We like that Ninja forms are easy to use compared to other form builders out there on Wordpress.org. It has functionality and does what it's supposed to without you needing to dump hours into the process to learn how to execute a form to completion. Cons Some of the features we would like such as multi-page forms are lacking as well as a well-developed acceptance page after someone hits the submit button. Review Source FB Freo B. Developer Information Technology and Services Used the software for: I used a free trial ### "Great plugin" March 25, 2022 3.0 It was great, but maybe it the plugin can be simplified. Pros There are lot of options or features included in the free trial that works. Cons It is quite confusing to use the forms, probably because there are too much options and it would take time to familiarize it. Review Source Similar Products Featured ## Related categories [Forms Automation](https://www.capterra.com/forms-automation-software/)