# Covetrus vRxPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Covetrus vRxPro Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/204324/Covetrus-Prescription-Management --- # Covetrus vRxPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Covetrus vRxPro ## What is Covetrus vRxPro? Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty. ## What is Covetrus vRxPro used for? [Veterinary](https://www.capterra.com/veterinary-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/) Top alternative Featured Overall rating Based on 196 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Covetrus vRxPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=Covetrus vRxPro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Covetrus vRxPro 4.3 (196) VS. [4.6 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (196) Ease Of Use 4.6 (284) Value For Money 4.1 (178) Value For Money 4.6 (270) Customer Service 4.3 (188) Customer Service 4.7 (282) ## Covetrus vRxPro alternatives Highest Rated [4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (97)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/alternatives/) ## FAQs about Covetrus vRxPro Overview ### What problems does Covetrus vRxPro solve? Covetrus vRxPro solves manual prescription entry, disconnected pharmacy records, and client pickup bottlenecks by linking online orders to practice management systems, storing active prescriptions, and enabling home delivery. Veterinary clinics, reception teams, technicians, and practice managers benefit through faster refills, simpler staff training, reduced shelf inventory, and easier support for less tech-savvy clients. Answer based on 79 reviews Overview ### Which roles and teams benefit most from Covetrus vRxPro? Covetrus vRxPro is most used by veterinary practice managers, office and hospital administrators, and clinic owners who oversee prescription workflows, inventory, and pharmacy operations. Veterinarians, technicians, and front-desk teams benefit from faster prescription approvals, refill coordination, and client communication, helping practices improve efficiency and service quality. Answer based on 196 reviews Overview ### What company size and industries is Covetrus vRxPro built for? Covetrus vRxPro serves small veterinary practices in North America, with 98% of reviewers from small businesses and 95% in Veterinary. It is built for companion, small animal, equine, and mixed practices, with limited use in Hospital & Health Care and Medical Practice at 3% each, primarily for veterinary use. Answer based on 196 reviews Features and Usability ### What are the key features of Covetrus vRxPro? Covetrus vRxPro includes core prescription management features like e-prescribing, prescription renewal, medication history, and online refills. Differentiators include online pharmacy ordering, third-party integrations with PIMS and EMR/EHR systems, approval workflows with client email notifications, and inventory management tools that help clinics reduce in-house stock. Answer based on 144 reviews Limitations ### Does it have a lot of bugs and technical issues? Covetrus vRxPro shows ongoing usability and reliability issues that can interrupt daily pharmacy work. Veterinary teams often mention lag, refresh problems, writeback errors, and confusing interface changes, although some practices say updates have improved stability over time and still find the core prescription workflow manageable for routine use. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does Covetrus vRxPro integrate with? Covetrus vRxPro integrates with Covetrus Avimark and Cornerstone Software, with reviewer-confirmed write-back and prescription record syncing. Official catalog integrations also include Covetrus Pulse, Rapport, RoboVet, and RxWorks. These connections center on veterinary practice management systems, helping clinics keep prescription activity tied to patient records. Answer based on 50 reviews Getting Started and Support ### How easy is it to onboard and train a team on Covetrus vRxPro? Covetrus vRxPro is generally easy to onboard for clinic staff, with live online sessions, webinars, and documentation available. Reviewers say frontline users often learn it quickly because the workflow feels self-explanatory, while nontechnical employees and solo admins may need more time for backend setup. Support is helpful, though response times can slow onboarding. Answer based on 35 reviews Getting Started and Support ### What customer support options does Covetrus vRxPro offer, and how do users rate the experience? Covetrus vRxPro offers email/help desk, phone support, and chat. Users often describe support as prompt, friendly, and helpful when issues arise, but experiences are uneven. Common complaints center on long phone hold times, difficulty reaching staff, limited chat availability, slower responses, and weak communication around shipping or backorders. Answer based on 37 reviews Features and Usability ### How well does it handle client prescription management? Covetrus vRxPro makes prescription approvals, client notifications, and home delivery easier for many veterinary practices. Small clinics often like the simple workflow, autoship, and writeback support, but some teams run into syncing delays, manual linking, confusing autoship requests, and weak visibility into shipping, backorders, or declined orders. Answer based on 144 reviews ## Who uses Covetrus vRxPro? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 121 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 121 reviews Administrative 48% Administrative 48% Health & Medical 22% Customer Services & Support 7% Others 23% Top industries Based on 121 reviews Veterinary 95% Medical Practice 3% Hospital & Health Care 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Prescription Processing 4.4 (84) 79.76% of 84 reviewers that rated this feature as important or highly important With this capability, you can easily submit, approve, and manage prescriptions online. Users think the process is straightforward and convenient, though some mention slow shipping or processing times compared to other services. Many value the clear interface and timely updates for clients. Patient Records Management 4.3 (78) 79.49% of 78 reviewers that rated this feature as important or highly important Covetrus vRxPro offers seamless integration with practice management systems like Avimark and Cornerstone, letting you automatically update and access patient records, prescriptions, and order history. Reviewers appreciate the time savings, easy access, and reliability, though some mention occasional update delays. Client Management 4.3 (64) 73.44% of 64 reviewers that rated this feature as important or highly important It helps you manage client accounts, link purchases to pet histories, and assist clients directly. Some reviewers find it easy to add or support clients, but others report issues with duplicate accounts, slow updates, and challenges merging records, especially since COVID. Self Service Portal 4.3 (61) 77.05% of 61 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Confirmations/Reminders 3.8 (39) 69.23% of 39 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Inventory Management 4.0 (35) 48.57% of 35 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Covetrus vRxPro 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers It helps you manage client accounts, link purchases to pet histories, and assist clients directly. Some reviewers find it easy to add or support clients, but others report issues with duplicate accounts, slow updates, and challenges merging records, especially since COVID. Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Transmit prescriptions to pharmacies electronically Digitally sign online documents Create and securely store digital patient records Intended for medical use such as diagnosis, treatment, and consultation Determine clinically appropriate and cost-effective medications and therapies for patients Compliant with healthcare rules and regulations around the world Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Access to patient medication history data Manage and support multiple locations Allows medical providers and/or customers to request previously filled prescriptions online Covetrus vRxPro offers seamless integration with practice management systems like Avimark and Cornerstone, letting you automatically update and access patient records, prescriptions, and order history. Reviewers appreciate the time savings, easy access, and reliability, though some mention occasional update delays. Enables medical providers and/or patients to electronically cancel prescriptions Prescribing, renewing, and keeping a record of the medicines given to an individual or animal With this capability, you can easily submit, approve, and manage prescriptions online. Users think the process is straightforward and convenient, though some mention slow shipping or processing times compared to other services. Many value the clear interface and timely updates for clients. Enables medical providers and/or patients to electronically renew existing prescriptions Real-time pricing data for products, services, etc. Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor sales and make necessary adjustment in order to increase demand and revenue Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (196) 4.3 Based on 196 reviews ## Pricing Value for money 4.1 (178) ### Starting price Free trial not available Value for money 4.1 (178) 4.1 Based on 178 reviews ## Integrations [ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[ RoboVet](https://www.capterra.com/p/152986/RoboVet/)[ Rapport](https://www.capterra.com/p/265653/Rapport/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (188) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (188) 4.3 Based on 188 reviews ## User reviews Overall rating 4.3 Based on 196 reviews Filter by rating 5(102) 4(68) 3(18) 2(6) 1(2) Mentioned topic Sorted by most recent ZL Zoe L. Veterinary Assistant and Office Manager Hospital & Health Care ### "Effective and easy to use prescription management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 20, 2026 Covetrus vRxPro is a great way to streamline outside and online prescriptions to maximize profit rather than outsourcing to Chewy. The automatic writeback frees up time for reception and leaves little room for human error. Only writes back every 24 hours which isn't ideal for a busy practice, but perfectly functional for a small 1-2 doctor practice Pros Very user friendly, requires little training for staff to grasp the concept. Writes back to automatically to practice software which decreases workload from staff. Cons Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback. Will have writeback errors where it needs extra time to import information to the practice software. The writeback schedule is every 24 hours, but it would be ideal if it updated multiple times a day, especially for large volume clinics. Alternatives considered [Vetcove](https://www.capterra.com/p/235317/Vetcove/) Reasons for choosing Covetrus vRxPro Because of easy integration with Covetrus Pulse Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kali H. Hospital Manager Veterinary ### "So Good So Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2025 Pros Ease of prescribing, user friendly, good categories Cons Hard to help clients with issues in hospital Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brook W. Practice Manager Veterinary ### "VxrPro Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 It has been a positive experience overall Pros Ease of use, able to modify quantities, the ability to write RX's directly from pulse. Cons It could use a live tracker for shipping and when the customer actually receives the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Leanne R. Practice Manager Veterinary ### "Covetrus - 10 stars" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 Overall my experience is a 10 out of 10. Onboarding in the beginning was an adjustment but that is with anything new. Pros It allows us to help the client from our side instead of instructions via email or phone. Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. Also, the entire staff are very helpful from the simplest issues to the complex RX issues. Highly recommend changing to this online pharmacy. We have had 3 and by far this one is the best. On an administrative side, best supplied reports as well as the ability to put in parameters of choice to produce information. Cons It would be nice if they offered a way for Care Credit to be used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Samantha M. Brand Business Manager Veterinary ### "VrxPro Pharmacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2025 Pros easy to use and all of our staff can watch the training videos Cons the training videos would be better if we could find them on an external page Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YS Yoshiko S. Veterinarian Veterinary ### "XRxPro review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2025 I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record Pros Connect with Avimark and easy to use for my staff Cons Don’t give notification when owners order Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Karen W. CVT, Inventory Manager Veterinary ### "Good service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 27, 2025 Mostly happy with the service. Integration is smooth, a little trouble importing clients/patients Pros I love that it integrates with our PMS, it make workflow so much more effecient Cons It is a little glitchy when trying to add clients/patients. I frequently have to call and have them added on your end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jamie M. Practice Manager Veterinary ### "Mostly very useful, sometimes not user friendly. " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 27, 2025 Overall, it is very useful and very nice for a practice to have on board. We have too many clients taking their business elsewhere because it is simpler to ship to their house. This stops all of this, and in turn helps the veterinarians out there battling with Chewy, etc. Pros Very user friendly, helps keep our clients buying through their veterinarian. Cons We have had numerous occasions where the requests in the queue were not actually made by the client. On occasion they are in the queue due to autoship and there is no way to differentiate them from one another without putting more work on ourselves. This leads to the approval of a script that they are able to get, charging the client money, and the client then calling saying they never requested the product, etc. and why would we charge them for something they didn't request. Then we have to explain how it looked on our side and that since we didn't process the charge we would have to call the company. We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Erin H. Manager Veterinary ### "Perks of having an Online Store." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Ease of ordering is at the top of my list. Pros The ability to offer more products to our clients without having to stock them in-house. Cons I really don't have anything negative to say. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lyndsey S. Operations Manager Veterinary ### "prompted review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2025 Pros very user friendly, easy for clients to use. Cons sometimes takes 24 hours for clients to link Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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