--- title: "Covetrus vRxPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Covetrus vRxPro Software - reviews, pricing plans, popular comparisons to other Software products and more." source_url: "https://www.capterra.com/p/204324/Covetrus-Prescription-Management/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Covetrus vRxPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Covetrus vRxPro ## What is Covetrus vRxPro? Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty. Key Features & Capabilities • Seamless PIMS Integration: Syncs directly with leading practice management systems, making it easy to access patient records, approve prescriptions, and track refill histories without duplicating work. • Practice-Branded Online Pharmacy powdered by Covetrus: Provide clients with a trusted, clinic-branded pharmacy portal where they can request prescriptions for your approval and order products directly from your store. • Extensive Product Catalog: Access more than 10,000 veterinarian-recommended products. ## What is Covetrus vRxPro used for? Top alternative Featured Overall rating Based on 196 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Covetrus vRxPro?[Manage this product listing](https://www.g2.com/products/covetrus-vrxpro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Covetrus vRxPro 4.3 (196) VS. [4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (196) Ease Of Use 4.6 (294) Value For Money 4.1 (178) Value For Money 4.6 (280) Customer Service 4.3 (188) Customer Service 4.7 (292) ## Covetrus vRxPro alternatives [4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (114)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/alternatives/) ## FAQs about Covetrus vRxPro Overview ### What problems does Covetrus vRxPro solve? Covetrus vRxPro solves manual prescription processing, fragmented patient medication records, and the cost of stocking slow-moving medications. Veterinary clinics, veterinarians, reception teams, and pharmacy staff can approve prescriptions, send home-delivery orders, manage autoship, and write prescription data back to practice management systems while giving clients online ordering and medication reminders. Answer based on 155 reviews Overview ### Which roles and teams benefit most from Covetrus vRxPro? Covetrus vRxPro is most used by veterinary practice, office, hospital, and operations managers who oversee prescription workflows, inventory, and clinic administration. Veterinarians and credentialed technicians use it to manage medication orders and dispensing, while reception and administrative teams support client requests, refill coordination, and pharmacy-related communication. Answer based on 196 reviews Overview ### What company size and industries is Covetrus vRxPro built for? Covetrus vRxPro is built for small veterinary practices, with 98% of reviewers from small businesses and 95% in veterinary. It supports companion, small animal, equine, and mixed practices in North America, while also serving hospital and health care and medical practice organizations, each representing 3% of reviewers. Its common use case is veterinary care. Answer based on 196 reviews Features and Usability ### What are the key features of Covetrus vRxPro? Covetrus vRxPro includes prescription processing and e-prescribing for preparing, approving, and renewing medication orders. It supports patient records management, client management, and data import/export to maintain client, pet, and prescription information. The self-service portal supports online prescription purchases, while reminders and inventory management support follow-up and stock control. It also covers Healthcare Compliance. Answer based on 61 reviews Limitations ### Does Covetrus vRxPro have bugs or technical issues? Covetrus vRxPro provides useful prescription workflow tools, but technical reliability remains a concern for many veterinary practices. Users describe page refresh requirements, lag, occasional login and authorization errors, incomplete writeback, and interface changes that hide controls. Some teams say recent updates improve stability, while busy clinics may need workarounds. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does Covetrus vRxPro integrate with? Covetrus vRxPro integrates with Covetrus Avimark, Cornerstone Software, Covetrus Pulse, Rapport, RoboVet, and RxWorks. Reviewer feedback most often confirms Avimark and Cornerstone Software connections, including prescription write-back and medication-record updates. The catalog-listed integrations extend compatibility across veterinary practice management and prescription workflows. Answer based on 49 reviews Getting Started and Support ### How easy is it to onboard and train a team on Covetrus vRxPro? Covetrus vRxPro offers live online training, webinars, and documentation for team onboarding. Reviewers report that most staff members and new employees learn daily tasks quickly, often with little training, while less tech-savvy employees may need extra guidance. Administrators and solo practitioners can require more time to understand backend settings and reporting. Answer based on 35 reviews Getting Started and Support ### What customer support options does Covetrus vRxPro offer, and how do users rate the experience? Covetrus vRxPro offers email/help desk, phone support, and chat. Users often describe representatives as prompt, friendly, knowledgeable, and helpful with technical issues and order corrections. However, experiences vary: some report long phone hold times, difficulty reaching support, limited chat availability, slow responses, and inconsistent communication about shipping delays or backorders. Answer based on 37 reviews Features and Usability ### How well does Covetrus vRxPro manage client prescriptions? Covetrus vRxPro lets veterinary practices create, approve, and manage client prescriptions while supporting home delivery and autoship. Clinics value direct client assistance, prescription reminders, dosage checks, and practice software writeback, but some report delayed updates, confusing edit notices, autoship request visibility issues, and shipping communication gaps. Answer based on 144 reviews ## Who uses Covetrus vRxPro? Based on Capterra reviews from the past 4 years ## Features AI summary Based on 1,661 category reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) Covetrus vRxPro includes **Billing & Invoicing** and **Patient Records Management**, giving veterinary practices the tools to manage charges accurately and keep patient information organized in one place. However, it does not include **Charting**. Instead, it offers other important features that reviewers also value, such as **Appointment Scheduling** (**61%**) and **Prescription Processing** (**49%**), helping clinics coordinate visits, manage medication workflows, and keep daily operations running efficiently. Billing & Invoicing 4.2 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 4.3 (78) 79.49% of 78 reviewers that rated this feature as important or highly important With this capability, you can easily track prescriptions, purchases, and patient status, thanks to integrations with systems like Avimark, Cornerstone, and EMR. Reviewers appreciate the automatic updates, time savings, and clear record-keeping, but some want better notifications and daily status syncing. Prescription Processing It gives you a straightforward way to process prescriptions, with users noting the system is easy, fast, and user-friendly. Some reviewers find processing and shipping slower than competitors and want better communication about product availability and refill management. Client Management Covetrus vRxPro offers seamless client account handling, including easy record-keeping and the ability to assist clients directly. Users think customer service is helpful, but some mention difficulties merging duplicate accounts and challenges with client information updates. Third-Party Integrations 3.7 (34) 64.71% of 34 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes E-Prescribing 4.4 (32) 81.25% of 32 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Covetrus vRxPro 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Covetrus vRxPro offers seamless client account handling, including easy record-keeping and the ability to assist clients directly. Users think customer service is helpful, but some mention difficulties merging duplicate accounts and challenges with client information updates. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - Patient Records Management: With this capability, you can easily track prescriptions, purchases, and patient status, thanks to integrations with systems like Avimark, Cornerstone, and EMR. Reviewers appreciate the automatic updates, time savings, and clear record-keeping, but some want better notifications and daily status syncing. - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Processing: It gives you a straightforward way to process prescriptions, with users noting the system is easy, fast, and user-friendly. Some reviewers find processing and shipping slower than competitors and want better communication about product availability and refill management. - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.3 (196) 4.3 Based on 196 reviews ## Pricing Value for money 4.1 (178) Covetrus vRxPro Contact Vendor for Pricing It includes: - cloud-based Value for money 4.1 (178) 4.1 Based on 178 reviews ## Integrations [ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[ RoboVet](https://www.capterra.com/p/152986/RoboVet/)[ Rapport](https://www.capterra.com/p/265653/Rapport/) ## Support, customer service and training options Customer Service 4.3 (188) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (188) 4.3 Based on 188 reviews ## User reviews Overall rating 4.3 Based on 196 reviews Filter by rating Counts reflect reviews available in this feed. 5(102) 4(68) 3(18) 2(6) 1(2) Mentioned topic Recent reviews first, then most helpful Zoe L. Veterinary Assistant and Office Manager Used the software for: 3-5 years ### "Effective and easy to use prescription management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 27, 2026 Covetrus vRxPro is a great way to streamline outside and online prescriptions to maximize profit rather than outsourcing to Chewy. The automatic writeback frees up time for reception and leaves little room for human error. Only writes back every 24 hours which isn't ideal for a busy practice, but perfectly functional for a small 1-2 doctor practice Pros Very user friendly, requires little training for staff to grasp the concept. Writes back to automatically to practice software which decreases workload from staff. Cons Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback. Will have writeback errors where it needs extra time to import information to the practice software. The writeback schedule is every 24 hours, but it would be ideal if it updated multiple times a day, especially for large volume clinics. DV DVM DVM Used the software for: 3-5 years ### "DVM, Owner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 20, 2025 Overall our experience is good. Support staff can answer questions and help sort out any issues. Hopefully, price comparison with other pharmacies is being monitored. We still have more RX requests from chewy than our own website. Pros Convenience for owner. Ease of prescribing meds online. Good to have control vs refilling with fax. Cons When RX is filled for whatever reason, we usually don't have a good way to follow up to make sure owner gets meds. For example, if there is a problem filling RX, we don't know until owner calls and ask where delivery is. Then we have to find out problem. I do believe we have lost some clients to Chewy for this reason. Pricing could also be more competitive. RE Receptionist Receptionist Used the software for: 1-3 years ### "Job well done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 I have had a good experience with Covetrus vRxPro Pros Easy to use and straightforward. Helps that it automatically transcribes everything into Avimark. Also love the help client feature. Cons It is a bit confusing when you go to the linked page if you didn't do so prior to approving/declining. PM Practice Manager CVT Practice Manager CVT Used the software for: 3-5 years ### "Retain revenue with some frustrations" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 23, 2025 I have had about 20% of my clients have an issue in one manner or another when we send prescriptions through the system. usually this is on the compounding side. Pros Avimark integration works seamlessly to avoid having to note what was done at a third party pharmacy. Cons Customer service is hard to reach and spotty at best. Shipping delays are not relayed to clients. When a client pays for 2-3 day expedited shipping there is no clarity that it will still take 5 days to prepare the item for the 2-3 day shipping clock to start. PM Practice Manager Practice Manager Used the software for: 3-5 years ### "Great Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 18, 2025 We have been using the online pharmacy with Covetrus for years. Our clinic enjoys the ease of use and the variety of products we have access to. It helps to keep our inventory costs lower and to pass along savings to our clients. The staff is always extremely helpful and professional to our clients and our clinic staff as well. Pros We enjoy the variety of prescription, OTC and compounded items we can get. I like that the pharmacists are attentive and always call to verify an issue. The customer service both for our clients and our clinic is always stellar. Cons Every DVM needs to give permissions to each user. PM Practice Manager Practice Manager Used the software for: 1-3 years ### "Platform updates have been great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 Updates have been seamless and doesn't require a ton of new training. Pros It has come a long way. I am happy with the newest platform and the ease to help doctors script out medications Cons Wishing it would inform the hospital if a client declines a script or if items are on backorder and a client will not be receiving it Sam M. Brand Business Manager Used the software for: 3-5 years ### "VrxPro Pharmacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2025 Pros easy to use and all of our staff can watch the training videos Cons the training videos would be better if we could find them on an external page LG lilly G. HM and RVT Used the software for: 3-5 years ### "Covetrus vRxPro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2025 Good experience, only small issues here and there on our end Pros The ability to proscript to clients so they have it easy to purchase when they get home Cons Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When ordering controlled if the owner doesnt put in birthday there order seems to get cancelled without them knowing and they are still waiting on it. and I wish we still had pictures on our end when searching for products, some products are similar and packaging is easiest way to tell them apart HM Hospital Manager Hospital Manager Used the software for: Less than 1 year ### "So Good So Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2025 Pros Ease of prescribing, user friendly, good categories Cons Hard to help clients with issues in hospital MA Manager Manager Used the software for: 1-3 years ### "Perks of having an Online Store." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Ease of ordering is at the top of my list. Pros The ability to offer more products to our clients without having to stock them in-house. Cons I really don't have anything negative to say. [View all Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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