# Page 5 | Covetrus vRxPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Covetrus vRxPro the right Veterinary solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews --- Covetrus vRxPro 4.3 (196) [View alternatives](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Covetrus vRxPro ## Showing most helpful reviews Showing 101-125 of 196 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jessica W. Hospital Practice Manager Veterinary Used the software for: 2+ years ### "HRAH review" February 21, 2023 5.0 Pros Easy to use, automatically reports in cornerstone when approved Cons I do not like how as an administrator, I have to call every time I hire a new employee so they can approve DVM scripts. I cannot do it on the portal on my own. Have to call every time to activate it. Review Source Response from Covetrus Software Services March 6, 2023 Thanks for being a great customer and for sharing your feedback with us. We will provide this information to our product team for review. GR Greg R. owner Veterinary Used the software for: 2+ years ### "Good company. " August 24, 2023 5.0 Pros I can always call and get a hold of someone if I need some help with a prescription or client contacts. Covetous is on top of their game in this department. Cons I don't know a lot of times what kind of specials they are sending my clients. It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that information supposed to be sent from me. They should warn us first. Review Source Response from Covetrus Software Services December 14, 2023 We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. RS Rachael S. Veterinarian Veterinary Used the software for: 2+ years ### "Why not use them" February 14, 2023 5.0 it is good Pros Easy, quick, customer service is great. well if this is too short then you need to survey someone who has more time to be wordy Cons Have to copy records into our program. well if this is too short then you need to survey someone who has more time to be wordy Reason for choosing Covetrus vRxPro Seemed easier to work with, history easily found Review Source Response from Covetrus Software Services March 6, 2023 So happy you're having a great experience with Covetrus Prescription Management. Thanks for leaving a review! CH Cindy H. DVM owner Veterinary Used the software for: 2+ years ### "Love the prescription integration feature. " August 17, 2021 4.0 Pros Love the prescription integration feature. Cons Wish that it would update reminders in evetpractice ie heartworm and flea and tick prevention Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus vRxPro They didn’t integrate with QuickBooks and they were more expensive. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for sharing your review with the veterinary community! SL Sarah L. CVT; Practice Manager Veterinary Used the software for: 2+ years ### "Great Platform- especially if you use Impromed" May 28, 2021 5.0 Great! I like having a dedicated representative to help with issues, and this platform was able to provide this. Pros Ease of use and integrates into Impromed easily. Cons Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined) for intra-office information. We are a large facility and have multiple users who access the platform. It would be more convenient to have a way (leave a note) to be able to communicate with each other about medications/prescriptions. Lack of ability to return items, but this is common across all platforms. Reason for choosing Covetrus vRxPro Ease of use; overall design of website; integration into PMS Review Source Response from Covetrus Software Services June 15, 2021 Thank you for sharing your experience using our software. Have you tried reaching out to your dedicated account manager? They may be able to help you with a solution. KJ Kelly J. Practice Manager Veterinary Used the software for: 2+ years ### "Covetrus Prescription Management" February 28, 2023 5.0 Super user friendly and great customer service when you have questions. Pros Easy to install and user friendly!! Great customer support when needed. Cons There is not much that needs to be changed. Review Source Response from Covetrus Software Services May 10, 2023 We are grateful you took the time to review Covetrus Prescription Management as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. KR Kasey R. Practice Manager Veterinary Used the software for: 1-2 years ### "Review" March 2, 2023 5.0 Pros Very user friendly, integrates with our software. Cons There is nothing that we really don't like, overall very pleased. Reason for choosing Covetrus vRxPro love all things Covetrus, great help and easy navigation Review Source Response from Covetrus Software Services May 12, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. SS Sarah S. Practice Manager Veterinary Used the software for: 2+ years ### "Convenient, easy to use" February 28, 2023 5.0 Great Pros I like the accessibility for our clients and that it's easy to use. Cons I would like to see more client communication when autoship is chosen. Review Source Response from Covetrus Software Services May 10, 2023 We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! DM Daniel M. Owner/Chief Veterinary Medical Officer Veterinary Used the software for: 2+ years ### "Generally works well" August 26, 2021 4.0 Pros Pushes medication requests and completed purchases into our EMR Cons More complete and total integration into our EMR would be helpful Review Source Response from Covetrus Software Services August 27, 2021 So happy you're having a great experience with Covetrus prescription management. Thanks for leaving a review! AP Angellea P. Hospital Manager/CVT Veterinary Used the software for: 2+ years ### "Easy to prescribe" February 28, 2023 5.0 Overall I am impressed with shipping, customer service, and ease. Pros I like most about this software the fact that we can set up client's prescriptions for them and get them shipped even if they don't have access to a computer. Cons It can be difficult to train employees who are not tech savy. Review Source Response from Covetrus Software Services May 10, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. EP Erica P. Hospital Director Veterinary Used the software for: 1-2 years ### "Evaluation of softward" February 28, 2023 5.0 We use the online pharmacy platform. What other platforms are there? Pros I love how it keeps things organized. I think it is fair simple to use. And our rep has provided amazing training and extreme support (\[sensitive content hidden\] ) Cons I do not like the website for managing online pharmacy still has VFC logo on it. And I really find the prescriptions under "Review" to be time consuming and overwhelming Reason for choosing Covetrus vRxPro Loved how it can connect with Cornerstone Review Source Response from Covetrus Software Services May 10, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. TN Tracy N. Practice Owner Veterinary Used the software for: 2+ years ### "Works Well for Us" May 19, 2021 5.0 Overall we are happy with using Covetrus and they have all of the products we need for our patients. Pros The website is very user friendly for our team and our clients. It's very nice to cut down on phone usage and just use the portal to authorize and enter scripts. Cons Clients can change the quantity of the medication we prescribed. This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and when the client sees they can get more quantity for a better price they always choose that, which often leads to frustration when our hospital declines it. Clients should not be able to adjust the quantity or prescription medications prescribed. Review Source Response from Covetrus Software Services June 15, 2021 I appreciate you taking the time to share your experience with us. Thanks also for your insight regarding the quantity prescribed. SL Sandra L. owner Veterinary Used the software for: 2+ years ### "Covetrus Rx" March 6, 2023 5.0 No real complaints, works as expected Pros Ease of management on user profile; selection Cons Lack of holistic options/supplements; some clients have trouble with shipment timing Reason for choosing Covetrus vRxPro convenience, existing Covetrus relationship Review Source Response from Covetrus Software Services May 12, 2023 We are grateful you took the time to review Covetrus prescription Management as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. SC Summer C. Manager Veterinary Used the software for: 2+ years ### "Needs improvement" May 24, 2021 3.0 Our main goal was to reduce in house inventory of prescription diets and we were successful in doing that by implementing this software. It has created more disappointment for our clients than I would like. Pros I like the administrative side of things - easy to write scripts, control products/pricing, their reports are helpful. Cons Our clients complain that the customer side of things is difficult to navigate/understand. They don't get much communication when things go wrong, such as their products being out of stock. Customer service is good when you can get a hold of them, but getting someone on the line is difficult. Reason for choosing Covetrus vRxPro Mostly went by online reviews from other vet clinics. Review Source Response from Covetrus Software Services June 15, 2021 I am sorry to hear your customers are not having the best experience. I will be sure to pass this information on to our team. JM Jennifer M. Office Manager Veterinary Used the software for: 2+ years ### "Great" March 2, 2023 5.0 Pros Very easy to set up a client and easy to help a client checkout. Cons No option to resend welcome e-mail to client. We have clients call saying they never got an email. Also when adding a new prescription if it's not exactly worded the way it is in your system it won't show up. Review Source Response from Covetrus Software Services May 12, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. WH William H. Veterinarian Veterinary Used the software for: 2+ years ### "Prescriptions done easily" December 1, 2020 5.0 It is very good and generates a good revenue for our clinic. Pros I like that it list all my pending prescription approvals. I have made short cuts that makes it quick to fill out prescription dosages. I like the reports that are generated. Cons The search for products is poor. If you don't spell a product exactly it is difficult to find. Its not that spelling must be correct its that the order of words must be precise. Example: Royal Canin Gastrointestinal canine diet. If that the correct order of words it might be populated. It could be under GI instead then you never find it. Also, searching for general categories such as shampoo or NSAIDs so I can pick the products with the best price if there are generic options. Review Source JJ Jeff J. Owner Veterinary Used the software for: 2+ years ### "Retain Revenue at your practice" January 11, 2022 5.0 Overall good experience, communication at times by phone has been difficult. Pros Ability to place prescriptions for more targeted dosing, ability to compound medications as needed and have all the medications mailed directly to the client. Cons Hard to navigate to find the medication and dosage that you may need, If you go back it takes you back to the very beginning and then you have to start over. Review Source Response from Covetrus Software Services February 4, 2022 Thanks for being a great customer and for sharing your feedback with us. CH Cindy H. Practice manager Veterinary Used the software for: 2+ years ### "Online scripts" May 24, 2021 4.0 It's been nice to be able to direct our clients to our online store as opposed to going to Chewy's for their pets medications. We can keep a better record of it now. Pros I like that it integrates into our practice software as this helps keep up with what medications the pet is on. Cons It doesn't have an easy printing option if I have to print out the script for the doctors approval. You can print it after it's been approved, but sometimes we have to have a doctor look at it and it's easier to provide the printed copy along with the patient records. Review Source Response from Covetrus Software Services June 15, 2021 Thank you for sharing your experience using our software. We value our partnership and am happy to hear that we are able to help you recapture lost sales to other online sites. Thanks also for the enhancement recommendation! kW kristen W. Manager Veterinary Used the software for: 2+ years ### "review " August 10, 2021 5.0 it has been a nice way to provide medications that we wouldn't normally stock Pros that it integrates with avimark, this cutting down on work for the staff Cons i don't have any complaints about the software Review Source MD Mallory D. Hospital Manager Veterinary Used the software for: 2+ years ### "Easy Prescription system" August 24, 2021 4.0 Pros I love how the scripts write back into our cornerstone software! Cons There seems to be some confusion with the client side of the communication. Review Source Response from Covetrus Software Services August 27, 2021 Thanks for sharing your review with the veterinary community! PN Pam N. DVM Veterinary Used the software for: 1-2 years ### "Not thrilled" February 21, 2023 2.0 I’m not thrilled and find it v hard to use Pros I capture some revenue that would be lost to chewy Cons It’s complicated, cumbersome and time consuming Review Source Response from Covetrus Software Services March 6, 2023 Thank you for letting us know about your experience with Covetrus Prescription Management. Please contact customer support for help with any product-related training or technical issues. PP Pam P. Administrative Assistant Veterinary Used the software for: 2+ years ### "Pleased with Covetrus Prescription Management" August 21, 2023 5.0 Pros Very easy to use and implement. Client/patient information is easily accessible Cons Editing usernames and passwords are not user friendly Review Source Response from Covetrus Software Services December 14, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. AS Amanda S. RVT Veterinary Used the software for: 6-12 months ### "Aldershot Review" April 6, 2023 3.0 Pros It isn’t very difficult to use but some features are not convenient and time consuming Cons The label printing and font issues are annoying to fit onto labels Review Source Response from Covetrus Software Services June 2, 2023 We are grateful you took the time to review Covetrus Prescription Management as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. We will pass this on to our product team for review. EB Erin B. Owner/Veterinarian Veterinary Used the software for: 2+ years ### "Very Helpful for a Mobile Veterinary Business" May 19, 2021 5.0 Pros It does not make sense to keep a large inventory of products (particularly preventatives) due to cost and expiration dates. Having easy software for my clients to navigate to order the products they need, and an easy interface on my end to manage these products and prescriptions eases the headache it could be to prescribe and drop off meds all the time. Cons There are a few things that could be easier to navigate, like helping my client order from my end, but overall it isn't super hard. Review Source Response from Covetrus Software Services June 15, 2021 Thank you for taking the time to share your experience using our software. It's always exciting to hear how our software is helping our partner's jobs be just a bit easier. CS Christine S. Office Manager Veterinary Used the software for: 2+ years ### "Owner / Office Manager Review" December 10, 2020 4.0 Pros Integration with our evetpractice software is what kept me from leaving covetrus prescription site. I love the medical record auto stamp. There are feature that need work, such as show was is in the waiting cue for approval vs box to leave note to other team members that client has been contacted and waiting for review. Cons It is difficult to use when other team members have access to the site. You can not follow the work flow very easy if any questions if product will be approved. The % profit ranges is too large between business and always feel like have to negotiate. Reason for choosing Covetrus vRxPro Sticking with integrated software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.