# Page 8 | Covetrus vRxPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Covetrus vRxPro the right Veterinary solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews

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Covetrus vRxPro

4.3 (196)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Covetrus vRxPro

## Showing most helpful reviews

Showing 176-196 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Sarah W.  
Strategic Assistant & Bookkeeper  
Veterinary  
Used the software for: 2+ years

### "Great Product!"

December 1, 2020

5.0

This was a great addition to our practice

Pros

Very easy to set up and use! Our practice uses Covetrus daily and we have had very few issues with the product.

Cons

Sometimes the customer service response is slow

Reason for choosing Covetrus vRxPro

N/A

Review Source

DM

DENISE M.  
CSR  
Veterinary  
Used the software for: 2+ years

### "FUNCTIONS"

December 10, 2020

5.0

PLEASENT, MAKES OUR LIVES EASIER.

Pros

AUTOMATIC TRANSFER IN CORNERSTONE/ OUR OPERATING SYSTEM

Cons

THERE CAN BE SOME IMPROVEMENTS, WORK FLOW, BOLD FONT, DIFFERENT CATOGORIES/ ABLE TO MAKE NOTES FOR ADMIN USERS.

Review Source

WH

Wendy H.  
Practice Manager  
Veterinary  
Used the software for: 6-12 months

### "Great product!"

February 21, 2023

5.0

It is great to not have as many Chewy prescriptions now that we have a on line pharmacy.

Pros

Was very easy to learn. Great customer service on the platform!

Cons

Our software does not totally integrate with the platform.

Reason for choosing Covetrus vRxPro

Was highly recommended

Review Source

Response from Covetrus Software Services

March 6, 2023

Thanks for sharing your review with the veterinary community!

MT

Michelle T.  
Manager  
Veterinary  
Used the software for: 2+ years

### "Experience"

December 7, 2020

4.0

Happy, as you can see we use this a lot

Pros

It is easy to use for us and the clients and many many products are available

Cons

Need to call to give approval for certain medications

Reason for choosing Covetrus vRxPro

clients love it

Review Source

LS

Laura S.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Easy to use"

December 7, 2020

5.0

My experience is positive. The accounting side is difficult with all the deposits and withdraws from the account.

Pros

The software is easy to use and the practice software integration is a very helpful feature that I don't want to live without.

Cons

To be able to order the product for the client is a little hard to find when doing it for the first time.

Review Source

JS

Janelle S.  
DVM  
Veterinary  
Used the software for: 2+ years

### "Useful prescription management tool"

March 14, 2023

5.0

Pros

Easy access to all prescriptions. Fairly easy to navigate with customer support for areas not easy to navigate.

Cons

Some reports were harder to find but I was able to find help for them.

Reason for choosing Covetrus vRxPro

Price

Review Source

Response from Covetrus Software Services

May 12, 2023

We are grateful you took the time to review Covetrus Prescription Management as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours.

CC

Carmelita C.  
Lead CCS  
Veterinary  
Used the software for: 2+ years

### "Great Prescription Platform!!"

December 10, 2020

5.0

Pros

We love the ability to filter options on the home screen and ease of use. The platform is very user friendly.

Cons

It can be difficult to find prescription foods.

Review Source

LM

Lauren M.  
President, DVM  
Veterinary  
Used the software for: 1-2 years

### "Covetrus review"

December 5, 2020

3.0

Meh

Pros

It does salvage some revenue from other on line pharmacies (chewy, pet meds)

Cons

It may be more the business rather than the actual software-lack of communication with my clients and their inability or lack of desire to stand behind the products they dispense

Reason for choosing Covetrus vRxPro

Thought it sounded like a good idea

Review Source

cJ

chelsea J.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Easy"

December 3, 2020

5.0

Pros

Very easy to use, easy to contact customer service if needed

Cons

I don’t really have anything I dislike about the software

Review Source

RQ

Roxanna Q.  
Pharmacy Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Company "

December 8, 2020

5.0

Pros

great costumer service easy to work with. fast software

Cons

Everything is great on the software no CONS

Review Source

DK

Diana K.  
Office Manager  
Veterinary  
Used the software for: 1-2 years

### "Covetrus prescription management"

August 17, 2021

4.0

good experience, easy to use, if help is needed customer service is always great

Pros

Easy to use, maneuver around, find products, etc

Cons

So far I have not had any problems using the system

Review Source

TA

Tom A.  
Office Manager  
Veterinary  
Used the software for: 6-12 months

### "HAH"

December 2, 2020

5.0

My only quibble is how many times Covetrus is in and out of our checking account. It is impossible to balance.

Pros

Giving our clients the online experience while still being able to help guide the owner to the appropriate choice. Not just what they see on sale

Cons

No real downside to the software. It is well thought out and the platform to approves or denies is simple.

Review Source

ET

Eric T.  
owner  
Veterinary  
Used the software for: 6-12 months

### "Covetrus Review"

December 2, 2020

4.0

Good

Pros

I like that it is connected with Roadrunner for quick and easy compounding.

Cons

I was disappointed that it didn't save as much as I had expected. It also made accounting a little more difficult with our bank. There are multiple deposits and withdrawals under different names. It makes our bookkeeper's life more difficult.

Review Source

LF

Lisa F.  
Vet Tech  
Veterinary  
Used the software for: 1-2 years

### "Review "

December 9, 2020

5.0

Pros

The fact that the company sends Material for our clients to help promote the application is helpful

Cons

Could be easier to promote the automatic renewals

Review Source

AW

Amber W.  
Vet  
Veterinary  
Used the software for: 6-12 months

### "Does what you want "

December 1, 2020

4.0

Enjoy having a prescription site at my finger times. We often have our pharmacy technician in charge of this

Pros

Able to keep prescriptions in house and not have to outsource

Cons

Takes too many steps to create a prescription and then you often have to write out the whole name (especially for food) before they come up.

Review Source

JB

Jackie B.  
Client Relations Team Leader  
Veterinary  
Used the software for: 1-2 years

### "Best Prescription Management I've used"

December 7, 2020

5.0

Wonderful. No complaints

Pros

Very user friendly. Great customer support. Easy to use.

Cons

Can't think of anything I dislike! It's a great software

Review Source

HB

Heather B.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Great service!"

May 19, 2021

4.0

Great experience so far and highly recommend the platform to other clinics.

Pros

The ease of use and client/customer interface is great.

Cons

Great software, I cannot think of any major issues or problems.

Review Source

Response from Covetrus Software Services

June 15, 2021

I appreciate you for taking the time to share your experience using our software.

KT

Karen T.  
Front Office Manager  
Veterinary  
Used the software for: 1-2 years

### "Nice site"

March 2, 2023

5.0

The doctors seem to like it and I find it relatively easy.

Pros

I have done a few scripts for the doctors and it was easy to use. I also have gone in and linked profiles to our practice management. Again easy to use.

Cons

Occasionally when I link pets I get an error code and I have to do it again for it to work.

Review Source

Response from Covetrus Software Services

May 12, 2023

Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

LG

Lesley G.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Great software"

August 10, 2021

5.0

Pros

I like how easy it is to use and how we can send scripts from avimark

Cons

I don't like the customer service. Not always easy to speak to someone

Review Source

SE

Stephanie E.  
Rvt  
Veterinary  
Used the software for: 2+ years

### "They knock rx management out of the park! "

October 13, 2022

5.0

Pros

I love that it is so easy to use and manage our client accounts.

Cons

I really do not have anything that I do not like about it.

Review Source

Response from Covetrus Software Services

March 6, 2023

So happy you're having a great experience with Covetrus Prescription Management. Thanks for leaving a review!

AD

Alex D.  
Clinic Administrator  
Veterinary  
Used the software for: Less than 6 months

### "Easy to setup, easy to maintain"

May 24, 2021

4.0

Pros

Setup and maintenance is easy once you become familiar with the software.

Cons

It was mildly difficult teaching staff how to use the software, but once they got used to it there were little to no issues.

Review Source

Response from Covetrus Software Services

June 15, 2021

Glad you were able to share your experience using our software. Please reach out to your designated account manager if you ever need future training for staff.

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