--- title: "80/20 Quality Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 80/20 Quality Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/204325/80-20-Quality/" page_type: "product" language: "en" --- # 80/20 Quality Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 80/20 Quality ## What is 80/20 Quality? Simple shopfloor error-tracking and nonconformance management tool to help drive continuous improvement and meet 3rd party standard requirements including: ISO9001, AS9100, IATF16949, SQF (and other GFSI standards), ISO17025, ISO13485. A simple user-interface makes logging issues easy for front-line employees. In-app and email notifications allow anyone to be in the loop during all phases of the nonconformance process. Customizable dropdowns allow for improved reporting and custom analytics. ## What is 80/20 Quality used for? [Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 80/20 Quality?[Manage this product listing](https://www.g2.com/products/80-20-quality/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 80/20 Quality 5.0 (3) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $100 Per Feature, Per Year Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.1 (539) Value For Money 5.0 (3) Value For Money 4.2 (439) Customer Service 5.0 (3) Customer Service 4.5 (503) ## 80/20 Quality alternatives [4.4 (63)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [KAWAK](https://www.capterra.com/p/211071/KAWAK/) [4.6 (346)](https://www.capterra.com/p/211071/KAWAK/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211071/KAWAK/) ## FAQs about 80/20 Quality Overview ### What company size and specific industries is 80/20 Quality built for? 80/20 Quality is designed for manufacturers of all sizes, from small businesses to larger enterprises, that want to use nonconforming material data to support continuous improvement in manufacturing operations. Features and Usability ### What are the key features of 80/20 Quality? 80/20 Quality offers complaint management, compliance management, corrective and preventive actions (CAPA), defect tracking, issue management, and supplier quality control. It also includes quality assurance, quality control, ISO standards management, reporting and statistics, an activity dashboard, communications management, and API access for quality process tracking and reporting. Getting Started and Support ### What training and onboarding options does 80/20 Quality offer? 80/20 Quality provides in person training, live online sessions, and documentation. In person training supports direct guided instruction, live online sessions offer remote training with an instructor, and documentation gives teams written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does 80/20 Quality offer? 80/20 Quality provides email/help desk and phone support. No reviewer feedback about support is available in the catalog, so user experience details such as response speed, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 2,611 Quality Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing quality management software: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) 80/20 Quality supports **Quality Control** and **Compliance Management**, giving teams the tools to monitor product standards and stay aligned with regulatory requirements. However, it does not include **Document Management**. Instead, it offers **Corrective and Preventive Actions (CAPA)** (**46%**), which helps teams identify root causes, address recurring issues, and prevent future nonconformances, helping businesses maintain consistency and improve quality outcomes. Compliance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Corrective and Preventive Actions (CAPA) 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Communications Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Complaint Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Defect Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of tracking logged defects (errors) in a product or service to create new versions to fix the error ISO Standards Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor processes/products to ensure they meet international standards developed by the ISO 80/20 Quality 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Quality Control: Ensure that quality requirements and standards are met across production processes - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Supplier Quality Control: Qualify, select, and monitor supply chain partners --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $100.00 Per Feature,Per Year Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Nail desainer Cosmetics ### "evaluating this great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2021 for me I use the 80/20 principles in my business unit, it helps me achieve the necessary results Pros What I liked the most about the software was usability and easy navigation. Cons There is no point that makes it difficult to use, it was very easy to use and I highly recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jon H. Manufacturing Engineer Transportation/Trucking/Railroad ### "Eye-Opener" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2020 80/20 has allowed us to track our Non-conformances in real time. It gave us a platform to easily visualize what is going on in our quality department and, more importantly, follow through with each case. At 80/20's price point, it just makes sense to use it as a resource. Pros Once we began using this software, the area's that needed improvement quickly became obvious. The data is collected and presented in a helpful way to find the issues we should have been paying attention to before. The application is straightforward and easy to use. The ability to lease hardware at an affordable price makes it easy to justify bringing tablets onto the floor without worrying about replacements if damaged. Cons Being ISO certified, implementing this software while following existing procedure seems to be the most challenging aspect. We are new users, so we are currently still making the switch over. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TD Tim D. Consultant Management Consulting ### "Mobility and Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 80/20 allows for us to communicate issues quickly. If there is a non-conformance we can quickly document it and management is able to close the issue quickly. Since the reporting is now electronic it allows for quicker and easier documentation. Pros The app allows us to communicate non-conformances between each other quickly and easily. The mobility allows us to snap a picture with our phone and document the issue without having the use of paper. 80/20 is easy to use, and allows for management to make quick dispositions of the non-conformances. Cons I have yet to find a con of the 80/20 app. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.