--- title: "Ontic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ontic Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more." source_url: "https://www.capterra.com/p/204326/Ontic/" page_type: "product" language: "en" --- # Ontic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ontic ## What is Ontic? Ontic helps security teams monitor digital sources for threats that could create real-world risk. Track relevant signals across social media, open web, dark web, fringe platforms, blogs, forums, RSS feeds, and other OSINT sources based on your people, locations, assets, events, topics, and known persons of interest. Configurable monitoring topics and alerts help teams cut through noise and focus on credible signals. When something concerning appears, users can connect it to a POI profile, incident, investigation, assessment, location, or task without leaving the workflow. Ontic also combines digital monitoring with integrated research, maps, analyst-verified intelligence, and case management, helping teams understand who is behind a threat, whether it matters, and what to do next. Secure permissions and audit trails support sensitive threat monitoring workflows. ## What is Ontic used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ontic?[Manage this product listing](https://www.g2.com/products/ontic/claim_requests/new?auto=true) ## Ontic Overview Updated September 2026 AI summary Ontic supports enterprise security teams with tools for incident management, investigation management, social media monitoring, and risk management. Its platform combines real-time notifications, customizable reports, dashboards, and analytics with social listening, sentiment analysis, and workflow management. Ontic offers integrations with security and HR systems, and deploys across web, mobile, and desktop environments to fit diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ontic 5.0 (2) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (80) Value For Money 5.0 (2) Value For Money 4.3 (71) Customer Service 5.0 (2) Customer Service 4.5 (76) ## Ontic alternatives Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Resolver](https://www.capterra.com/p/147599/Resolver/) [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147599/Resolver/) [Case IQ](https://www.capterra.com/p/73201/Case-IQ/) [4.6 (11)](https://www.capterra.com/p/73201/Case-IQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/73201/Case-IQ/) [Zinc](https://www.capterra.com/p/10009539/Zinc-Synapse/) [4.8 (4)](https://www.capterra.com/p/10009539/Zinc-Synapse/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009539/Zinc-Synapse/) [View all alternatives](https://www.capterra.com/p/204326/Ontic/alternatives/) ## FAQs about Ontic Overview ### What company size and specific industries is Ontic built for? Ontic is designed for enterprise and mid-market organizations that manage corporate security, physical security, executive protection, incidents, investigations, risk intelligence, insider threat detection, and GSOC operations. It is a fit for companies with formal security teams in sectors that need ongoing threat monitoring and case management. Features and Usability ### What are the key features of Ontic? Ontic offers case management, incident management, investigation management, and intake management for security operations. It also includes real-time monitoring, alerts/notifications, audit trail, risk assessment, risk scoring, subject profiles, search/filter, workflow management, and multi-channel communication, along with reporting, dashboards, and third-party integrations. Integrations ### Which third-party tools and platforms does Ontic integrate with? Ontic integrates with 7 third-party platforms for security, HR, and communications workflows, including AlertMedia, CLEAR, LexisNexis Public Records, ServiceNow, Slack, Greenhouse, and Workday Workforce Management. These catalog integrations cover alerting, identity verification, public records, incident management, team messaging, recruiting, and workforce data. Getting Started and Support ### What training and onboarding options does Ontic offer? Ontic provides in person training, live online sessions, webinars, documentation, and videos to support onboarding. In person and live online formats allow guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Ontic offer? Ontic provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments in this source. ## Features AI summary Based on 2,520 Social Media Monitoring reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating social media monitoring software: - **Social Media Integration** (**47%** of reviewers rated this feature as critical) - **Automated Publishing** (**52%**) - **Content Management** (**39%**) Ontic focuses on other capabilities that reviewers also rate as important, including **Social Listening** (**36%**). This feature helps teams track online conversations, monitor brand mentions, and spot emerging issues or trends early, giving teams better visibility into public sentiment and helping businesses respond more quickly to relevant social activity. Social Listening 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor social media sites for specific keywords Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Risk Assessment 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Risk Reporting 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Reporting of risks associated with specific actions, events, or entities Security Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ontic 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communications Management: Record and track all relevant internal and external communications - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Filtering: Find & retrieve relevant data or documents - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Intake Management: Activities related to the initial admission of a charge into the organization's care - Investigation Management: Oversee people and resources to carry out an investigation - Keyword Tracking: Track and monitor a specific set of keywords - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputational Risk Management: Identify, monitor, and assess risks to brands - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Listening: Monitor social media sites for specific keywords - Social Mentions Tracking: Track social media posts that reference a specific brand, business, name, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subject Profiles: Collect and record basic information related to suspects - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Profiles: Profiles of users providing basic information - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[ Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/)[ CLEAR](https://www.capterra.com/p/130212/CLEAR/)[ LexisNexis Public Records](https://www.capterra.com/p/10011849/LexisNexis-Public-Records/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB James B. Security Manager Security and Investigations ### "A Protective Intelligence One Stop Shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 From what started as old school techniques of data collection, filing and investigating, we now have been able to streamline all of our Intelligence monitoring while additionally being able to retain all of our content that was collected prior to Ontic by importing it into our platform. As a daily user I appreciate the fact that while I cannot monitor everything 24/7, Ontic is there to have my back. Pros To be able to have ability to manage, identify and assess all aspects of Protective Intelligence on one platform, minimizing the chances that something might slip through the cracks, is key for all security professionals in the industry. Cons With the growing number of Social Media platforms and internet activity, I would like to see Ontic work with these platforms to expand on these to capture additional Social Media signals . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jennifer R. Sr. Security Manager Information Technology and Services ### "Ontic is the best in the business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2021 Ontic has been an absolute pleasure to work with. From the moment you meet them, they are welcoming, thoughtful, and interested. The contracting piece is very smooth and onboarding is seamless. Ontic is willing to continually answer a million questions to ensure we have the best experience possible. Other than the personal concierge service which is amazing, Ontic is always will to listen to our needs and make changes to the platform that make our experience better. They are always growing and improving. Pros Ontic software is very user-friendly and allows any level of user to access data with ease. But Ontic isn't just another software product, it was built by experts in the threat management field so every feature has a logical reason for existing. There are no other tools on the market that capture all of the fields, data collection, and task management specifically for threat managers. Cons The only challenge I have right now with Ontic is the inability to access our mobile app due to security requirements on our business side. I have no doubt this will be resolved in time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.