---
title: "Amazon CloudWatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Amazon CloudWatch the right Cloud Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/"
page_type: "reviews"
language: "en"
---

Amazon CloudWatch

4.5 (94)

[View alternatives](https://www.capterra.com/p/204333/Amazon-CloudWatch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Amazon CloudWatch

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

HV

Hrithik V

Software Engineer - Trading SystemsFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“It's become one of the tools I instinctively open when debugging because it provides the information I need quickly. While the UI could be more intuitive, it's a dependable monitoring platform that integrates well with AWS and does its job well.“

June 26, 2026

VK

Vatsal K

Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The UI is not very intuitive for some of the things and there should be more options to view metrics graphs based on building expressions.“

May 26, 2026

HE

Hamza E

FreelancerComputer & Network Security, Self-employedUsed the software for: 6-12 months.

“Customizable dashboards and automated alerts made tracking performance metrics effortless, while log analytics streamlined troubleshooting.“

April 19, 2025

HV

Hrithik V

Software Engineer - Trading SystemsFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“The interface isn't always the easiest to navigate, especially when trying to search through a large number of log streams.“

June 26, 2026

feras r

Operations supervisorPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 6-12 months.

“CloudWatch helped me monitor EC2 servers easily without complicated setup and also has alarms feature that helps me detect issues quickly.“

March 15, 2025

sb

sirjan b

Solution EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be.“

June 12, 2025

IV

Ilsia V

CSRAutomotive, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“It’s reliable, scalable, and tightly integrated with the AWS ecosystem. Once you understand how to use metrics, logs, alarms, and dashboards effectively, it becomes a powerful tool for keeping your systems healthy and responsive.“

April 10, 2025

JK

Jitae K

Sr.DevopsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Also, it takes forever to search some strings in log events“

September 16, 2025

## Showing most helpful reviews

Showing 1-25 of 94 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jignesh P.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Visualize the metrics before the downtime"

August 9, 2025

5.0

Pros

you can see the real-time utilization of the resources and visualize the charts which help you to identify the problems in early stage. You can setup the alarms based on your required criteria.

Cons

The CloudWatch dashboard is a little complex for beginners. You should have a basic knowledge of AWS to use CloudWatch services. You always need expert's help to understand the cost.

Review Source

AB

Ash B.  
Director of IT  
Entertainment  
Used the software for: 2+ years

### "Lots to watch with cloudwatch"

May 22, 2025

4.0

It's a good solution and makes managing and monitoring most amazon services and some external ones accurate.

Pros

The wide range of options and granularity your able to set on monitors and alerts allows accurate data to be served.

Cons

It can be complex to setup and there should be some easier options to start with and build from for some use cases.

Alternatives considered

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reason for choosing Amazon CloudWatch

More sofiaticated solutions and options tailored to AWS

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

AWS monitoring seems easier and more direct

Review Source

☁️ 👩‍💻 M G.  
Cloud Engineer  
Telecommunications  
Used the software for: 2+ years

### "Integration within AWS is great, cost transparency is poor, dashboards are a thumbs down"

May 21, 2025

3.0

Overall, there's better monitoring software out there. The dashboards are not visually appealing. I would like to see more cost transparency. I do like the integrations with the other AWS services like ECS and WAF.

Pros

I like the integrations. For example, the integration between AWS ECS and memory utilization CloudWatch alarms. Another example, I like the integration between CloudWatch insights and WAFs logs. That is helpful.

Cons

AWS has great services, but CloudWatch isn't one of them. It is noisy, and cannot mute scaling instances/containers automatically. There's better monitoring/observability software out there. Also, CloudWatch is probably one of the more expensive AWS services out there. I would like to see more transparency on where these CloudWatch costs are coming from. I do not like the dashboard prices. Visualization isn't sleek.

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing Amazon CloudWatch

I did not choose CloudWatch. I ended up picking a different software for monitoring. CloudWatch was too bulky, ugly, and expensive. I use CloudWatch for a couple of use cases, but most of the monitoring is done by another vendor.

Review Source

HV

Hrithik V.  
Software Engineer - Trading Systems  
Financial Services  
Used the software for: 6-12 months

### "Reliable monitoring and logging for everyday debugging"

June 26, 2026

4.0

My experience with CloudWatch has been positive overall. I mostly use it while investigating issues, checking application logs, and confirming that services are running as expected after changes. It's become one of the tools I instinctively open when debugging because it provides the information I need quickly. While the UI could be more intuitive, it's a dependable monitoring platform that integrates well with AWS and does its job well.

Pros

CloudWatch has been really helpful whenever I need to troubleshoot issues or verify that a deployment is behaving as expected. Having application logs, metrics, and alarms in one place makes it much easier to figure out what's going on without jumping between multiple tools. Since it's part of the AWS ecosystem, it integrates well with the rest of our infrastructure and has been reliable in day-to-day use.

Cons

The interface isn't always the easiest to navigate, especially when trying to search through a large number of log streams. Some features also have a learning curve when new to AWS, and it's easy to lose track of log retention and costs if they aren't managed carefully.

Review Source

KR

Kyle R.  
IT Project Manager  
Automotive  
Used the software for: 2+ years

### "Amazon CloudWathc - Great Product For The AWS Ecosystem "

May 8, 2025

4.0

Great! I love the way that it works! I love it!

Pros

Really easy to track my AWS cloud servers. Makes automation easy to track logs.

Cons

Is pretty clunky and has a steeper learning curve

Switched from

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

AWS was cheaper and a little easier to set up

Review Source

IP

Ilya P.  
SRE  
Computer & Network Security  
Used the software for: 2+ years

### "The way to monitor your AWS"

May 2, 2026

5.0

Pros

Allows you to monitor basically almost every service in AWS, and assign alerts to services you want to be alerted on

Cons

There is a quite large learning curve, and easy to get lost in the configurations of the alerts you want to set for your services

Review Source

VK

Vatsal K.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Cloudwatch- a good overall monitoring tool"

May 26, 2026

5.0

Pros

Great tool to use to have default metrics for all aws resources and also flexibility to create custom metrics. Really like how it has the logs insights options to query logs in a sql like query and debug issues fast.

Cons

The UI is not very intuitive for some of the things and there should be more options to view metrics graphs based on building expressions.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing log monitoring tool"

January 20, 2026

5.0

Overall experience is good, since all operation happened on AWS will have logs in amazon cloudwatch system.

Pros

All our aws monitoring dashboard are built from cloudwatch, all lambdas, KMS, RDS have cloudwatch logs, you can turn it on for each operation can check what happens for that operation, it is very easy to use and learn how to query what you need.

Cons

Again, I think they should introduce new AI powered tool to help you find what you need from millions of cloud watch logs instead each time I have to select log group and construct my query to find my data.

Review Source

FM

Flavio M.  
QA Analyst  
Banking  
Used the software for: 2+ years

### "Great tool for log mangement"

November 3, 2025

5.0

Pros

Great and reliable tool that integrate with other AWS services. Been using it daily to monitor user’s behaviour and also to look after possible bugs. The ease of use is great with loads of filters features that allow me do my job quickly and efficiently.

Cons

Sometimes the logs can take a while to load. Also I don’t think we would need to hit “load more to see older or newer events.

Review Source

Iddy H.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "Powerful Monitoring Tool"

February 4, 2025

5.0

My overall experience with Amazon CloudWatch has been positive, especially in terms of monitoring AWS resources and applications in real time. It provides detailed metrics, logs, and alarms, making it a valuable tool for maintaining system health and performance.

Pros

It provides real-time monitoring of AWS resources and applications, with detailed logs and customizable metrics.

Cons

Storing and analyzing large volumes of logs can get expensive, especially without proper retention policies.

Review Source

TZ

Tony Z.  
Infrastructure and Security Engineer  
Facilities Services  
Used the software for: 2+ years

### "Powerful AWS Monitoring Tool"

May 25, 2025

4.0

ecosystem. It provides a powerful and flexible observability solution that’s deeply integrated with AWS services, making it easy to collect and act on operational data.

Pros

Amazon CloudWatch is its deep integration with AWS services, which makes it incredibly powerful and convenient for monitoring and observability.

Cons

Amazon CloudWatch’s pricing complexity and cost unpredictability, especially for logs and custom metrics.

Review Source

SS

Shiraz S.  
Business Systems Analyst  
Banking  
Used the software for: 1-2 years

### "Amazon CloudWatch Review @ CIBC"

April 15, 2025

5.0

Good experience, easy to use once you get use to the system.

Pros

During covid, we first used this cloud system and it was a life saver. Monitoring and vitalizing is very straightforward and user friendly.

Cons

The training material could have been better, it takes time to get use to.

Review Source

WM

Will M.  
Manager  
Computer Networking  
Used the software for: 6-12 months

### "CLOUDWATCH ALL THE WAY"

April 23, 2025

5.0

Cloud watch has increased our application performance 10 fold

Pros

CloudWatch being able to give me all the logs and alarms and notifications is just what i love

Cons

I have never had one single issue with amazon Cloud watch. It Just works

Review Source

ML

Michaela L.  
HCA  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy easy easy "

May 2, 2025

5.0

Really easy to use and I would definitely recommend to anyone else I don’t like the pop up adds but there not a problem considering how little there is there only now and then

Pros

I liked how smooth this platform is it runs nicely very clean and quickly and it’s very easy to use .

Cons

The only thing I didn’t like about this platform is the pop up adds i sometimes get but other then that it’s not to much of a problem

Review Source

KW

KELLY W.  
President  
Construction  
Used the software for: I used a free trial

### "User friendly "

June 16, 2025

5.0

I found it very user friendly and easy to set up. My team was easily able to access information as well

Pros

I loved how user friendly it was. The overall set up was easy to learn. It was easy to access the information i nedded in a pinch

Cons

Trying to change personal settings on the app. I don't usually catch on to new things as quickly as I'd like to so it was harder for me.

Review Source

Walaa A.  
Health  
Pharmaceuticals  
Used the software for: 6-12 months

### "Essential for AWS Monitoring and Management"

January 19, 2025

4.0

Amazon CloudWatch is an essential tool for monitoring cloud infrastructure, and it integrates seamlessly with AWS services. While it requires some learning upfront, its robust features make it worth the effort.

Pros

Amazon CloudWatch provides comprehensive monitoring and logging for AWS services, making it easy to track system performance and resolve issues quickly. The dashboards are customizable, and the alerting system is very reliable.

Cons

The pricing can be high for larger-scale applications, and the interface might feel complex for new users. Additionally, the learning curve can be steep if you’re unfamiliar with AWS services.

Review Source

JC

Jasmin C.  
Software developer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Good tool to learn if you have the time"

April 10, 2025

3.0

Our S3 and EC2 were monitored by it. It was useful in getting an overview of all our infrastructure with AWS.

Pros

It centralizes all the amazon service and helps debug when there is a problem

Cons

It has a learning curve before it starts being useful in your work.

Review Source

SH

Sadie H.  
Owner operator  
Cosmetics  
Used the software for: Less than 6 months

### "Effective and easy to integrate "

March 6, 2025

4.0

I had an overall positive experience, even though I didn’t have it for long.

Pros

I liked how easy it was to see the cameras in real time without a long delay.

Cons

It can get costly with higher demand and storage.

Review Source

SD

Sabina D.  
Associate  
Medical Devices  
Used the software for: Less than 6 months

### "Easy and reliable to use "

October 6, 2025

4.0

Pros

Good functionality. Very easy to use. Love the design and simplicity. Make my life easier. I also like how simple the app design is as well.

Cons

I wish the app worked faster sometimes as it sometimes lags. Everything else is good. I don’t have any issues.

Review Source

BM

Bharath M.  
Cloud Ops engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Monitoring of instances"

November 25, 2024

5.0

Absolutely wonderful product for monitoring of all the AWS resources together and checkout any gaps and issues effectively. We can create realtime metrics and charts of the EC2 resources.

Pros

1\. It's very scalable and monitoring EC2, services is an easy and quick job with Cloudwatch. 2. Intuitive UI and highly integrable with all the AWS resources which facilate automated monitoring. 3. Customize dashboard according to queries and quick report availability.

Cons

1\. Analysis of logs is somehow a tough job. 2. Complex implementation and filter addition. 3. Cost are based on the monitoring of resource.

Review Source

DE

Denissa E.  
Administrative  
Arts and Crafts  
Used the software for: Less than 6 months

### "CloudWatch moment "

June 9, 2025

5.0

Overall experience to CloudWatch is satisfaction. It's really an amazing experience of behaving that one.

Pros

I like the most it's features. The easiest way of navigation icon was easy to use. It offers more activities.

Cons

When it's features corrupted. Very in demand pop ups. Unwanted displays, and non corrected words that not easy.

Review Source

KB

Kurt B.  
Operations Support  
Utilities  
Used the software for: Less than 6 months

### "AWS CloudWatch Review"

April 16, 2025

5.0

Overall a very good experience with Cloud Watch.

Pros

The RUM feature giving me insights to the users experience.

Cons

I struggled with the CPU utilization on the service but this may of been an oversight of my own human errors.

Review Source

EC

Emmeline C.  
Writer  
Publishing  
Used the software for: I used a free trial

### "Good Amazon tool"

March 26, 2025

5.0

Great tool for using on Amazon, easy to use, it’s a good product and very well integrated into Amazon as a whole.

Cons

Nothing, it’s a good product and very well integrated into Amazon as a whole.

Review Source

AA

Aiden A.  
Fullstack Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Good especially for large teams"

December 23, 2024

5.0

Pros

Easy to integrate with AWS which is extremely useful in managing those deployments (my main use case). The real time monitoring features are also extremely useful.

Cons

I would be weary if working independently and using AWS services as a whole. I have had personal experiences with over charging for resources that I hadn’t used.

Review Source

Darian P.  
Team Lead of Internal Tools  
Insurance  
Used the software for: 2+ years

### "Review of Amazon Cloudwatch"

November 4, 2021

4.0

Cloudwatch is used best when it is used with all the other AWS services. I wouldn't really say you use Cloudwatch by itself, it's always to check or report on another service. With that said, Cloudwatch really excels at monitoring once you put in the time to setup metrics. Otherwise, you sit on a wealth of potential data that ends up not being used.

Pros

Cloudwatch is best used when we try to identify/debug our code. We check logs for our cloud functions through cloudwatch and due to it being realtime it allows us to quickly diagnose any issues. By making our functions verbose, our logs become clear to sort through as well. Cloudwatch also allows us to monitor our servers load. We have some automations to post on our channels when certain servers have too much load, low memory, or when too many error events have occurred in a short period. This has allowed us to resolve issues as fast as possible.

Cons

I think the slowness can sometimes be a limiting factor. Opening several pages of logs at the same time will slow down the system. This happens to me because I usually am trying to find specific text that was output, but there is no search for data within the log files, just for the filenames of the log files (which in my case is not helpful).

Review Source

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