# Amazon CloudWatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Amazon CloudWatch the right Cloud Management solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews --- Amazon CloudWatch 4.5 (91) [View alternatives](https://www.capterra.com/p/204333/Amazon-CloudWatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Amazon CloudWatch Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews CN Chris N CreatorEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “The real-time monitoring, customizable dashboards, and detailed logs made it much easier to detect issues early and keep track of system health.“ May 27, 2025 sb sirjan b Solution EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be.“ June 12, 2025 RB Rozelyn B HRSecurity and Investigations, 11 - 50 employeesUsed the software for: Less than 6 months. “I greatly appreciate the real-time monitoring, customizable dashboards, and automated alerts that help maintain system health and performance.“ May 27, 2025 JK Jitae K Sr.DevopsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Also, it takes forever to search some strings in log events“ September 16, 2025 TZ Tony Z Infrastructure and Security EngineerFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “It provides a powerful and flexible observability solution that’s deeply integrated with AWS services, making it easy to collect and act on operational data.“ May 25, 2025 Iddy H Solution ArchitectInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Storing and analyzing large volumes of logs can get expensive, especially without proper retention policies.“ February 4, 2025 sb sirjan b Solution EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The real-time monitoring and the ability to dive into logs when something goes wrong were super helpful for troubleshooting and keeping everything running smoothly.“ June 12, 2025 RK Ravi K Software EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “It can get really expensive really quick if you are monitoring a lot of resources, and we ended up overspending on something we were just testing out.“ January 31, 2025 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jignesh P. Technical Project Manager Information Technology and Services Used the software for: 2+ years ### "Visualize the metrics before the downtime" August 9, 2025 5.0 Pros you can see the real-time utilization of the resources and visualize the charts which help you to identify the problems in early stage. You can setup the alarms based on your required criteria. Cons The CloudWatch dashboard is a little complex for beginners. You should have a basic knowledge of AWS to use CloudWatch services. You always need expert's help to understand the cost. Review Source AB Ash B. Director of IT Entertainment Used the software for: 2+ years ### "Lots to watch with cloudwatch" May 22, 2025 4.0 It's a good solution and makes managing and monitoring most amazon services and some external ones accurate. Pros The wide range of options and granularity your able to set on monitors and alerts allows accurate data to be served. Cons It can be complex to setup and there should be some easier options to start with and build from for some use cases. Alternatives considered [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) Reason for choosing Amazon CloudWatch More sofiaticated solutions and options tailored to AWS Switched from [New Relic](https://www.capterra.com/p/118128/New-Relic/) AWS monitoring seems easier and more direct Review Source ☁️ 👩‍💻 M G. Cloud Engineer Telecommunications Used the software for: 2+ years ### "Integration within AWS is great, cost transparency is poor, dashboards are a thumbs down" May 21, 2025 3.0 Overall, there's better monitoring software out there. The dashboards are not visually appealing. I would like to see more cost transparency. I do like the integrations with the other AWS services like ECS and WAF. Pros I like the integrations. For example, the integration between AWS ECS and memory utilization CloudWatch alarms. Another example, I like the integration between CloudWatch insights and WAFs logs. That is helpful. Cons AWS has great services, but CloudWatch isn't one of them. It is noisy, and cannot mute scaling instances/containers automatically. There's better monitoring/observability software out there. Also, CloudWatch is probably one of the more expensive AWS services out there. I would like to see more transparency on where these CloudWatch costs are coming from. I do not like the dashboard prices. Visualization isn't sleek. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) Reason for choosing Amazon CloudWatch I did not choose CloudWatch. I ended up picking a different software for monitoring. CloudWatch was too bulky, ugly, and expensive. I use CloudWatch for a couple of use cases, but most of the monitoring is done by another vendor. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Amazing log monitoring tool" January 20, 2026 5.0 Overall experience is good, since all operation happened on AWS will have logs in amazon cloudwatch system. Pros All our aws monitoring dashboard are built from cloudwatch, all lambdas, KMS, RDS have cloudwatch logs, you can turn it on for each operation can check what happens for that operation, it is very easy to use and learn how to query what you need. Cons Again, I think they should introduce new AI powered tool to help you find what you need from millions of cloud watch logs instead each time I have to select log group and construct my query to find my data. Review Source KR Kyle R. IT Project Manager Automotive Used the software for: 2+ years ### "Amazon CloudWathc - Great Product For The AWS Ecosystem " May 8, 2025 4.0 Great! I love the way that it works! I love it! Pros Really easy to track my AWS cloud servers. Makes automation easy to track logs. Cons Is pretty clunky and has a steeper learning curve Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) AWS was cheaper and a little easier to set up Review Source VR Verified Reviewer Manger Education Management Used the software for: 6-12 months ### "My review is Amazon cloudwatch " June 11, 2025 5.0 My overall experience with the aws cloudwatch service has been positive. Its been an reliable tool for monitoring and logging, giving me an valuable insights into my applications and infrastructure.It has helped me keep track of performance and quickly troubleshoot any issues. Pros Amazon CloudWatch provides detailed metrics and real-time data that assist in optimizing cloud utilization and monitoring apps effectively. It offers robust integration with AWS services, enabling automation through alarms and metrics and facilitating resource scaling and task automation. CloudWatch simplifies logging by collecting logs from various sources like Lambda and providing a single dashboard for comprehensive monitoring and analysis. Its reliability and ease of setup make it a preferred choice for both cloud and on-premises resources, with technical support rated highly by users. The service helps in cost savings as an inbuilt solution for AWS, offering essential monitoring features without requiring additional setup or maintenance. Cons Amazon CloudWatch lacks features such as real-time data stream monitoring and application performance monitoring, requiring third-party tools for comprehensive monitoring. The search functionality is limited, lacking advanced search capabilities and fuzzy matching, which hampers efficient issue tracking and troubleshooting. Log streaming in Amazon CloudWatch is slow, often taking up to 24 hours, and requires an external setup with Kibana or Splunk for faster performance. Alerts and alerting mechanisms in Amazon CloudWatch need to be more flexible, as current configurations are limited and not user-friendly. Amazon CloudWatch's pricing, particularly for custom metrics, is considered high and lacks a straightforward approach to pricing improvements. Review Source JK Jitae K. Sr.Devops Computer Software Used the software for: 2+ years ### "Effective for Metrics and Alarms, but Log search needs some improvments" September 16, 2025 3.0 In overall, its not bad because its 'pay as you go' and some free tier for basic monitoring. We are utilizing lots of alarms to monitor specific metrics and notifications when it hits its thresholds. Also we can create customized dashboard showing all metrics in real time. Pros Most useful and great feature for our use-case is Logs and Metrics. We been using those features since we deployed lambda/ECS/RDS. It is cost-effective and good integration with all other aws services. Cons especially for log search, its almost useless. There is a function, "Search all log streams" in Log events and when I type some strings in search bar, it always show nothing in results even though logs has that strings. Also, it takes forever to search some strings in log events Review Source sB sirjan B. Solution Engineer Information Technology and Services Used the software for: 1-2 years ### "Great for AWS Metrics, UI Could Be Better" June 12, 2025 5.0 Overall experience is great. The way I can create alerts , alarms has helped me a lot in production. I have been using it from past 2 years and I am satisfied. Pros What I liked most about Amazon CloudWatch is how seamlessly it integrates with other AWS services. It made it really easy to set up custom metrics, dashboards, and alarms without needing extra tools. The real-time monitoring and the ability to dive into logs when something goes wrong were super helpful for troubleshooting and keeping everything running smoothly. Cons The pricing can be a bit confusing, especially when dealing with high-volume logs or custom metrics. Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be. Review Source FM Flavio M. QA Analyst Banking Used the software for: 2+ years ### "Great tool for log mangement" November 3, 2025 5.0 Pros Great and reliable tool that integrate with other AWS services. Been using it daily to monitor user’s behaviour and also to look after possible bugs. The ease of use is great with loads of filters features that allow me do my job quickly and efficiently. Cons Sometimes the logs can take a while to load. Also I don’t think we would need to hit “load more to see older or newer events. Review Source AA Amaya A. Teacher Education Management Used the software for: 1-2 years ### "It is absolutely good " June 17, 2025 4.0 My overall experience with Amazon CloudWatch is that it provides valuable insights and monitoring capabilities for AWS resources and applications, but requires careful configuration and cost management to maximize its benefits. Pros Amazon CloudWatch provides real-time monitoring and insights into AWS resources and applications, enabling users to detect anomalies, troubleshoot issues, and optimize performance. Cons Some users find Amazon CloudWatch's complexity and cost management challenging, particularly when dealing with high-volume metric and log data, which can lead to increased expenses and require careful optimization. Review Source CN Chris N. Creator Entertainment Used the software for: 1-2 years ### "Helpful Observation! " May 27, 2025 5.0 Overall, it’s a powerful monitoring and observability tool. Once you understand how to use it, CloudWatch offers incredible value in managing and optimizing application performance. It’s become essential in my workflow for tracking logs and metrics. Pros I really appreciated how seamlessly CloudWatch integrated with other AWS services. The real-time monitoring, customizable dashboards, and detailed logs made it much easier to detect issues early and keep track of system health. Cons The pricing model can be a bit confusing at first, especially with custom metrics. It’s also not the most intuitive interface for beginners — a bit of a learning curve if you’re new to AWS monitoring tools. Review Source RB Rozelyn B. HR Security and Investigations Used the software for: Less than 6 months ### "comprehensive monitoring " May 27, 2025 4.0 Pros I would like to highlight its comprehensive monitoring capabilities and ease of use. I greatly appreciate the real-time monitoring, customizable dashboards, and automated alerts that help maintain system health and performance. Cons However, just aq heads up the tool can be complex to set up and may require time to learn its full capabilities. The pricing model can also be confusing, with costs potentially escalating with extensive data ingestion or high-resolution metrics. Review Source WM Will M. Manager Computer Networking Used the software for: 6-12 months ### "CLOUDWATCH ALL THE WAY" April 23, 2025 5.0 Cloud watch has increased our application performance 10 fold Pros CloudWatch being able to give me all the logs and alarms and notifications is just what i love Cons I have never had one single issue with amazon Cloud watch. It Just works Review Source CR Carolina R. Member Engagement Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent & User Friendly " June 4, 2025 5.0 No complaints except the speed of the feature. I remember it took a moment for the home to load. But, it is hardly an issue Pros The user-friendly platform and how easy it is to find the features. Also, it has a great presentation. Cons Can be a little slow sometimes. I remember it took a moment for the home to load. But, it is hardly an issue. I am aware that other factors may cause that like the many apps I have on my device. Review Source SS Sehani S. Student E-Learning Used the software for: 2+ years ### "Review on Amazon Cloud Watch" June 1, 2025 5.0 The overall experience is very good, and I use it very often. I recommend it to everyone who are using Amazon web services. Pros I like this most because, using this it can be easy to spot errors and actions had been taken in the app and its time Cons It is in the format that have time and description which is not that beginners can understand. To read logs, person require an experience first. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: I used a free trial ### "My Experience of Amazon CloudWatch" January 4, 2025 4.0 Overall Experience is positive with these things. 1. CloudWatch Excels at offering detailed insights into aws resources. 2. Customize dashboard as per need it is a versatile solution for monitoring for simplify observation and insights of operations. Pros CloudWatch Alarms are highly configurable. When Any thresholds are breached sends Notifications that enable quick response to an issue. Seamless integration with Aws services Cons CloudWatch Pricing structure can become confusing and expensive especially when dealing with high metrics, logs and alarms. Dashboard are customizable but built-in visualization are so basic. Review Source RK Ravi K. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Comprehensive tool for monitoring our AWS resources" January 31, 2025 4.0 Overall, my experience with Amazon CloudWatch has been very good. It is a powerful tool for monitoring and troubleshooting AWS resources and has helped us get some valuable insights. Pros The thing I like the most about Amazon CloudWatch is the ability to create custom dashboards. These dashboards help me visualize data and give valuable insights to my company. Cons It can get really expensive really quick if you are monitoring a lot of resources, and we ended up overspending on something we were just testing out. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 1-2 years ### "Good tool to monitor AWS resources" January 9, 2025 5.0 Here’s a more relaxed version: Overall, I think CloudWatch is pretty solid. It’s good for keeping track of things and works well with other AWS stuff. The learning curve and pricing can be a bit annoying sometimes, but it gets the job done and helps me stay on top of things. Pros A centralised Dashboard to view and monitor all of my resources from one place. It is easy to set up Cloud Watch with multiple AWS resources, such as EC2 instances, ECS instances, and RDS database instances. Cons Some of the advanced features, like custom metrics, took a little while to figure out. Review Source NF Nelson F. Office Manager Dispatcher Construction Used the software for: Less than 6 months ### "Great resource " May 27, 2025 5.0 My overall experience is great & this is something that helps important resources and allows users to focus on "building applications and business value" Pros Its a great platform & is extremely helpful. It helps you collect, track, and analyze metrics, logs, and events. That helps stay organized. Cons Everything is great about Amazon CloudWatch. It enables you to proactively identify and address issues. That helps stay more efficient Review Source WE WILLIAM E. QA Specialist Biotechnology Used the software for: Less than 6 months ### "A little complex and pricey " July 23, 2025 3.0 My overall experience USING Amazon CloudWatch has been mainly positive. That being said, taking the cost into account, I don't know that this would be my first choice in the future. Pros The way Amazon CloudWatch lets the user set alarms and automated actions is a wonderfully useful feature. Cons While the cost is a major downside to Amazon CloudWatch, the biggest con in my opinion is the complexity when trying to manage larger deployments. Review Source SD Sabina D. Associate Medical Devices Used the software for: Less than 6 months ### "Easy and reliable to use " October 6, 2025 4.0 Pros Good functionality. Very easy to use. Love the design and simplicity. Make my life easier. I also like how simple the app design is as well. Cons I wish the app worked faster sometimes as it sometimes lags. Everything else is good. I don’t have any issues. Review Source RA Raqel A. Freelance Retail Used the software for: Less than 6 months ### "Amazon CloudWatch" April 28, 2025 4.0 When you hear the name 'Amazon', you think of cutting-edge software and advancements, but Amazon CloudWatch falls short. It offers capabilities that you can find through other software, and it doesn't provide anything that stands out. Pros The grey color scheme is easy on the eyes, and you can find everything you need on the main screen. Cons It's not easy to use or understand if you've never used it before. You'd have to do some troubleshooting to understand what you're seeing. Review Source RL Ricardo L. Purchasing intern Automotive Used the software for: Less than 6 months ### "Great AWS tool" April 11, 2025 5.0 Reliable tool for tracking performance and troubleshooting across AWS resources. Pros Real-time monitoring, customizable dashboards, and seamless AWS integration. Cons Pricing can get high with detailed metrics and logs. Review Source SN Stéphane N. DevOps Engineer Oil & Energy Used the software for: 2+ years ### "Great monitoring service" August 4, 2024 4.0 Pros I was able to capture metrics of my EC2 instances every minute and take action quickly if necessary. Cons It is imperative to install the CloudWatch agent on instances using my custom AMI. Review Source VR Verified Reviewer Cloud Engineer Information Technology and Services Used the software for: 1-2 years ### "Keep an Eye on Everything" October 10, 2022 5.0 my overall experience is very good with AmazonCloudwatch i will recommend everyone to use it and once we use it we cant stop using it because of its rich set of features. Pros Realtime monitoring the infrastructure using various metrics help to analyse the situationn its best thing i liked. Cons there is no such thing which i did not like in this product. Review Source Similar Products Featured