# IntelliTransTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is IntelliTransTMS the right Transportation Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204336/IntelliTransTMS/reviews --- IntelliTransTMS 4.2 (20) [View alternatives](https://www.capterra.com/p/204336/IntelliTransTMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of IntelliTransTMS Ease of use 4.0 Customer Service 4.2 ## Pros and Cons in Reviews MB Martin B Senior Functional AnalystPaper & Forest Products, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There was also a possibility to use their own communication interface using a local database being synchronized via the web but we decided to go with EDI since we have a better control on any possible enhancement.“ July 23, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Martin B. Senior Functional Analyst Paper & Forest Products Used the software for: 2+ years ### "Simple and effective - An improvement in your supply chain." July 23, 2020 5.0 We're using CarrierPoint for more than 10 years now. The system has evolved a lot and is still getting new features every month. Team at CarrierPoint/Intellitrans is constantly listening to customer's suggestions and requests. If you think of something that would be nice to have they will definetely have a look at your idea and they will find a way to get you where you want to be. Pros Interraction between CarrierPoint and our MRP is fully automated via EDI. There was also a possibility to use their own communication interface using a local database being synchronized via the web but we decided to go with EDI since we have a better control on any possible enhancement. Tendering rules are easy to set, very customizable and effective. The shipping department can easily manage their rules, no need to call IT everytime they need to change something. Communication with carriers is simple. They received either an email or an EDI communication (if they are integrated with CarrierPoint with EDI). They can accept or reject a load usine their own system sending back an EDI to CarrierPoint wich in return relay the information to our system using another EDI communication. THere is also a possiblity (for carriers that do not use a complex ERP) to use CarrierPoint's web interface to accept/reject loads, provide pickup confirmation and delivery confirmation. CarrierPoint is also integrated with Intellitrans' other system called DockMaster. It allows to manage appointments at the dock. Information between loads offered and appointments is transparent and easy to configure and use. App exist for carriers that allows drivers to confirm delivery in a click of a button. Nice feature that improves our performance tracking. Team at Intellitrans is very reactive. Everyone there is willing to hear and consider suggestions. Cons They have implemented a new GUI that is very nice and much more intuitive. However this UI still need to refinement since not all options from old GUI are developped. However it is very easy to switch from old interface and the new one. So some of us are using the new interface, some other prefer the old one. But both GUI can be used. App is more for carriers, not the shipper. Some development is to be done on that aspect. Review Source rC ruth C. traffic assistant Building Materials Used the software for: 2+ years ### "Good product" July 27, 2020 5.0 software has always been in place while I worked in this department so I have nothing to compare. Pros Customer support is excellent, software works well 98% of time and when there is a problem customer support is quick to respond. Contacting customer support is quick and easy. timely response's to issues Cons When it is not working properly, some times a challenge to correct and the inability to change ( back date a load) has caused some issues. Review Source JW Jennifer W. Transportation Analyst Construction Used the software for: 2+ years ### "Administrator review" June 3, 2020 3.0 We are able to move 1,000(s) truck loads a week with minimal man power. Pros Prioritizing bidding process. Ability to upload and attach POD documentation. Audit and Invoice features. Analytical tools. Cons Not having full definitions for many of the setup options and capabilities of the software. Support services to answer setup option questions and best use of software too slow. Support services on the EDI side need to have better knowledge of system. Being unable to manage Carrier information within the software. Review Source AR Alonso R. Logistics Manager Logistics and Supply Chain Used the software for: 2+ years ### "GAF Partner User" June 3, 2020 4.0 Integration was easy with our TMS and with Macropoint. Customer service worked with us to help understand where some of our processes may ave been causing issues and were ablet o implement changes quickly. Pros The Shipment Messages and History Log is where i spend most of my time as i help GAF customize and integrate with Penske's TMS system and Macropoint. I can easlity track the EDI flow for any order and it helps me understand were something might have went wrong or when everything is working just right. Cons Any issue that we had such as canceled loads not sending info back to Macropoint for tracking and a couple others were resolved with the help of your IT customer service team and i really cannot complain about anything at this time. Review Source DS Dale S. Operations Manager Logistics and Supply Chain Used the software for: 2+ years ### "Having to settle" June 12, 2020 4.0 Pros It is fairly easy to use but items seem to be hidden. Once working with it a while it becomes easier. Cons The latest update is terrible. I don't see how it is improved, just everything moved around causing the trained comfort to be removed and have to learn new habits. Review Source NS Nora S. Logistics Coordinator Warehousing Used the software for: 2+ years ### "software review (Carrierpoint)" July 28, 2020 4.0 trackability is key in this system, so far so good Pros Product is not the easiest to use if you make a mistake you have to start all over when doing BOL's Cons there should be a screen that would allow us tol print Address labels to go with the shipment. Review Source TI Tyler I. Transportation Analyst Food Production Used the software for: 2+ years ### "User Friendly TMS" July 24, 2020 4.0 Pros Very user friendly and intuitive TMS. Monitoring load tendering and setting up alerts is extremely easy. Ability to obtain information around spend in specific areas is great. Cons It can be a bit glitchy at times and does go down periodically. Review Source mA maddison A. SMC Transportation/Trucking/Railroad Used the software for: 1-2 years ### "CP For My Daily Use" July 23, 2020 4.0 CarrierPoint allows me to find the best and cheapest option for coverage of loads. It cuts the work and time in half for me if i were to manually broadcast. Pros I enjoy how quickly it responds, and how i am able to monitor the bids that are placed by carriers. Cons There are some glitches from time to time with the flow through of information from CP to our systems (Ryder Online and Transportation Management) Review Source PJ Paul J. Logistics Coordinator Food Production Used the software for: 1-2 years ### "Review" August 10, 2020 4.0 Pretty good overall. I have used other systems, and this is better in many of the areas. There are always things to improve though. Pros It is very user friendly. I can do most things from my phone if needed. Cons I cannot track my own loads with ease. Also there are certain glitches that cause a mess to clean up. Review Source RH Ron H. Yard Manager Logistics and Supply Chain Used the software for: 2+ years ### "Good Software" July 31, 2020 4.0 Pros Easy to use, reliable, user friendly, Cons It's annoying having to reschedule just to add a time and dock door Review Source BO Beyza O. Superuser Paper & Forest Products Used the software for: 1-2 years ### "Time and User Friendly Software" June 15, 2020 5.0 Pros USer friendly and easy to use, well described tabs, functional environment and supports time saving Cons There are different styles of viewing the rates within the agreements, some of them are redirecting to the new page, some of them opens a new tab. Review Source TT Tradnaha T. Logistics Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Nice product" July 28, 2020 5.0 Overall I am satisfied with the product. Pros Easy to use! Gaining access was simple. Very user friendly. Cons Data reporting could be better. Would be nice to select specific criteria in terms of bid history for each carrier without having to insert pivot tables. Review Source ER Erika R. Dock Coordinator Logistics and Supply Chain Used the software for: 1-2 years ### "Caririer point," June 3, 2020 5.0 We mostly use it to schedule loads and to kinda have an idea of how many trucks we have per day. Pros I love how easy it is to understand, and how easy it is to schedule. Cons Honestly there is nothing i would change about carrier point. Review Source BM Bridget M. Logistics Coorinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Daily use of Carrierpoint" June 3, 2020 5.0 Less time on phone when customers can make their own appointments Pros It is very user friendly and not complicated Cons When customers have trouble making appointments....they need a trouble shoot page Review Source BG Benjamin G. Inside Sales Rep Building Materials Used the software for: 1-2 years ### "Good info - just have to dig for it" May 29, 2020 3.0 It's fine - like the title states, the information is always there, but it is always a chore to dig for. Pros Accurate information - if you need to know if a truck has arrived or left at a certain delivery, this software will let you know. Cons WAY too much information displayed. Probably 10x the lines of information than necessary. Very difficult and un-intuitive how it is layed out. Could easily be updated for a cleaner view. Review Source Response from DAT Freight and Analytics June 2, 2020 Thank you for your feedback. We can configure your system to only show specific information. The Customer Success Manager can show you how. KR Kristy R. Admin Warehousing Used the software for: 6-12 months ### "Easy yo use Software " June 12, 2020 4.0 Pros Easy to use, website flows well. User friendly. Cons none at this time, none at this time. none Review Source aA amber A. Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "CP Review" May 29, 2020 4.0 Pros The ability to have carriers bid across multiple accounts Cons I haven't come across anything yet that is an issue Review Source aG amy G. CSR Paper & Forest Products Used the software for: 1-2 years ### "intellitrans" June 1, 2020 3.0 the real value to me is the people behind the service CarrierPoint supports. Our Team of \[SENSITIVE CONTENT HIDDEN\] are committed professionals that are willing to go the extra mile. Pros having data in one place is very valuable Cons some times hard to follow real time when there are schedule changes Review Source cK chethan K. Sr. Project Manager Construction Used the software for: 6-12 months ### "Review" May 29, 2020 4.0 Pros Its very Informative but not very intuitive. Cons Ease of use, look and feel could be improved. Review Source Response from DAT Freight and Analytics June 2, 2020 Thank you for your feedback Chethan. There are a number of ways to configure the system. If you would like, I can have a customer success manager reach out to assist you. SE Sarah E. Cashier Farming Used the software for: 6-12 months ### "Good Product For Training " July 7, 2020 4.0 After getting adjusted to using it there was no issue, just overwhelming at first. Pros The additional profile features and track of training is nice. Its easy to stay up to date with new lessons and training you need to complete Cons When I first used it, it was pretty confusing / overwhelming just because of the clustering on the opening page. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.