---
title: "HelloFund Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HelloFund Software - reviews, pricing plans, popular comparisons to other Fundraising products and more."
source_url: "https://www.capterra.com/p/204353/HelloFund/"
page_type: "product"
language: "en"
---

# 

 HelloFund Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HelloFund

## What is HelloFund?

HelloFund Peer-to-Peer makes school fundraising simple, fun, and impactful. Our platform empowers schools, students, and communities to raise more through Fun Runs, Walk-a-Thons, Read-a-Thons, and other peer-driven campaigns. With custom fundraising pages, real-time leaderboards, and mobile-friendly donation tools, HelloFund helps schools engage families and supporters with ease. Designed for simplicity and results, HelloFund Peer-to-Peer streamlines setup, tracks donations by classroom or student, and provides transparent reporting. Schools across the country trust HelloFund to make their events more engaging, organized, and profitable — helping educators focus on what matters most: their students and community.

## What is HelloFund used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Auction](https://www.capterra.com/auction-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 93 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1495

Flat Rate, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Donation Management / 2026
-   Fundraising / 2026
-   Nonprofit / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Donation Management / 2026
-   Fundraising / 2026
-   Nonprofit / 2026

Do you work for HelloFund?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hellofund.com&name=HelloFund)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HelloFund

4.8 (93)

VS.

[4.5 (1,471)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$1495

Flat Rate, Per Year

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (93)

Ease Of Use

4.3 (872)

Value For Money

4.9 (83)

Value For Money

4.5 (775)

Customer Service

5.0 (92)

Customer Service

4.8 (752)

## HelloFund alternatives

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

[4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172048/Givebutter/)

[View all alternatives](https://www.capterra.com/p/204353/HelloFund/alternatives/)

## FAQs about HelloFund

Overview

### What problems does HelloFund solve?

HelloFund solves nonprofit fundraising and event execution problems by centralizing ticketing, auctions, donor pages, check-in, checkout, reporting, and payment processing. It reduces manual registration, scattered event tasks, data re-entry, and year-to-year setup work. Nonprofit staff, PTOs, school volunteers, development teams, and event planners benefit most.

Answer based on 84 reviews

Overview

### Which roles and teams benefit most from HelloFund?

HelloFund is most used by nonprofit executives, development leaders, and fundraising teams that manage donor outreach, campaigns, and giving events. Communications and event staff use it to promote fundraisers and streamline participation, while finance and administrative leaders rely on it for tracking contributions, reporting results, and supporting organizational planning.

Answer based on 93 reviews

Overview

### What company size and industries is HelloFund built for?

HelloFund serves small organizations in nonprofits and schools, with 97% of reviewers from small businesses and 55% in nonprofit management. It is built for nonprofits, private schools, Catholic schools, and faith-based organizations, with additional use in education management at 13% and event services at 8%, especially for fundraising.

Answer based on 93 reviews

Features and Usability

### What are the key features of HelloFund?

HelloFund includes core fundraising and event management features such as online giving, fundraising pages, event ticketing, registration management, and donor management. Differentiating capabilities include auction management for silent and live auctions, real-time reporting, customizable event pages and forms, and integrations with Stripe, Salesforce, and Bloomerang.

Answer based on 58 reviews

Pricing

### How much does it cost and what fees or limitations are included?

HelloFund starts at $1,495/year flat for the DIY plan, with Auction Starter at 2,495/year and Essentials requiring a custom quote. Reviewers often describe the flat fee and service fees as affordable and transparent, though some small schools found the upfront cost significant and larger fundraising totals can increase collected fees.

Answer based on 22 reviews

Integrations

### Which third-party tools and platforms does HelloFund integrate with?

HelloFund connects natively to 7 nonprofit CRM platforms, including Salesforce.org Nonprofit Cloud, Blackbaud Raiser's Edge NXT, Bloomerang, Charityproud, GoFundMe Pro, Kindful, and Neon CRM. These integrations cover donor management and fundraising workflows across major nonprofit systems.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does HelloFund offer?

HelloFund provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide recorded walkthroughs for self-paced review.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does HelloFund offer, and how do users rate the experience?

HelloFund offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users consistently describe support as responsive, available before, during, and after events, with quick answers and hands-on guidance. A few mention wanting more self-service how-to resources, but overall support is viewed as reliable and helpful.

Answer based on 58 reviews

Event management

### How well does HelloFund handle nonprofit event management?

HelloFund handles nonprofit event management well, especially for ticketing, auctions, check-in, and donor communications. Many schools, PTOs, and fundraising teams find the platform easy to run before, during, and after events. Some users mention small back-end quirks with repeat events or attendee entry, but support usually resolves issues quickly.

Answer based on 37 reviews

## Features

AI summary

Based on 3,151 Fundraising reviews

Capterra data shows that buyers of fundraising software rank the following features as their top priorities:

-   **Credit Card Processing** (**70%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**64%**)
-   **Payment Processing** (**64%**)

HelloFund supports all three of the features reviewers value most: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations through multiple payment methods, handle transactions more efficiently, and manage the giving process with less friction, allowing teams to improve donor convenience and collect funds more reliably.

Credit Card Processing

4.9 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Electronic Payments

5.0 (25)

100.00% of 25 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Payment Processing

4.9 (39)

79.49% of 39 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Donor Management

4.6 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Campaign Management

4.6 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

For Nonprofits

5.0 (26)

88.46% of 26 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

HelloFund 68 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Auction Management: Allows businesses to create and manage auctions.
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items
- Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Watch List: View and track activity related to an individual, transaction, etc.
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.6 (93)

4.6

Based on 93 reviews

## Pricing

Value for money

4.9 (83)

[View pricing plan details](https://www.capterra.com/p/204353/HelloFund/pricing/)

DIY

$1,495

Flat Rate,Per Year

It includes:

-   Custom Event Landing Page
-   Unlimited Events
-   Unlimited Auction Items
-   Text-to-Give
-   Outbid Notifications
-   Event Displays
-   Google Pay & Apple Pay
-   PCI Compliant Credit Card Processing
-   Event QR Codes
-   Integrations
-   Automated Tax Receipts
-   Event Night Check-In

Auction Starter

$2,495

Flat Rate,Per Year

It includes:

-   Custom Event Landing Page
-   Unlimited Events
-   Unlimited Auction Items
-   Text-to-Give
-   Outbid Notifications
-   Event Displays
-   Google Pay & Apple Pay
-   PCI Compliant Credit Card Processing
-   Event QR Codes
-   Integrations
-   Automated Tax Receipts
-   Event Night Check-In
-   Sell Tickets & Sponsorships
-   Guest Management & Table Assignment
-   Automated Mass Text & Email
-   Remote Event Day/Night Support
-   Dedicated Fundraising Specialist

Essentials

Book A Demo

It includes:

-   Custom Event Landing Page
-   Unlimited Events
-   Unlimited Auction Items
-   Text-to-Give
-   Outbid Notifications
-   Event Displays
-   Google Pay & Apple Pay
-   PCI Compliant Credit Card Processing
-   Event QR Codes
-   Integrations
-   Automated Tax Receipts
-   Event Night Check-In
-   Sell Tickets & Sponsorships
-   Guest Management & Table Assignment
-   Automated Mass Text & Email
-   Remote Event Day/Night Support
-   Dedicated Fundraising Specialist
-   Onsite HelloFund Rep
-   Laptops & Card Readers
-   Printed Bid Cards for Check-In
-   Recording Sheets for Paddles Up

Value for money

4.9 (83)

4.9

Based on 83 reviews

## Integrations

[

Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[

Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[

Charityproud](https://www.capterra.com/p/167584/Charityproud/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (92)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (92)

5.0

Based on 92 reviews

## User reviews

Overall rating

4.8

Based on 93 reviews

Filter by rating

5(77)

4(16)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Selena M.

Chair of Elementary Fundraiser

Education Management

### "Best of the best!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2026

HelloFund is invaluable! \[sensitive content hidden\] truly cares and was available any time we needed help, his attention to detail and level of customer service was next level amazing! We couldn’t have had such a successful fundraiser without HelloFund. \[sensitive content hidden\] walked us through the best way to maximize their platform and it made all the difference! I can’t say enough about how great an experience we had using HelloFund! \[sensitive content hidden\] is the heart and soul and it shows. Thank you \[sensitive content hidden\]!!!

Pros

Effortless communication— \[sensitive content hidden\] was there 24/7 for any question, concern, help we needed! Top notch service! User friendly especially for someone that’s not very computer savvy!

Cons

I have zero complaints— if I had to say a “least” like was merging couples to one number for live auction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mitchie R.

Director of Accounting and Finance

Non-Profit Organization Management

### "Director of Accounting and Finance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2025

Great! I would recommend this company to any nonprofit seeking to enhance fundraising efficiency and thereby maximize its net return.

Pros

HelloFund has gone the extra mile to get to know our organization. With this knowledge, HelloFund is able to provide personalized services, making our fundraising efforts more efficient.

Cons

None. I do not have any suggestions or recommendations for improving their services. HelloFund seems to always look for ways to serve its customers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 27, 2025

Thank you so so much, Mitchie! Glad we got to meet in person finally and excited to partner on many fundraisers in the future.

SD

Sarabeth D.

Annual Gift Manager

Non-Profit Organization Management

### "HelloFund is an A+ for Event Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2025

My overall experience with HelloFund for our gala was great. They are very organized and don't mind getting things taken care of in advance which is how we are most successful.

Pros

The customer service led by \[sensitive content hidden\] and the handholding to make sure the job gets done timely and efficiently was fantastic.

Cons

The reports aren't what we are used to, but not a deal breaker. \[sensitive content hidden\] did a great job gathering any data that we requested.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Hello Fund had better timeline management of tasks to stay ahead of gala-month madness.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 15, 2025

Thanks so much, Sarabeth! We look forward to working with you on many fundraisers in the future.

NZ

Nan Z.

Director of Development

Non-Profit Organization Management

### "HelloFund seamless intergration with Bloomerang"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2025

\[sensitive content hidden\] was invaluable and ensured that our event was a success. From setting up the welcome page, to crafting communications, to coming in person to support on event night, I felt confident in knowing that attendees would have great customer service. This allowed me to focus on other event management needs.

Pros

The event management was very user-friendly. Also, it was extremely helpful that we could directly integrate our CRM, Bloomerang, with HelloFund. I was able to upload all of the sales (tickets, sponsorships, auction items, and paddle sales) seamlessly into Bloomerang. It saved me hours of manually importing data.

Cons

I can't think of any cons. It was a great experience, and there weren't any issues that we ran into. If there were, \[sensitive content hidden\] and his team figured out a way fix them.

Switched from

[ClickBid](https://www.capterra.com/p/144446/ClickBid/)

Our organization needed more hands-on support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2025

Thank you so so much, Nan! We LOVED working with you and everyone at HH and look forward to many more events and fundraisers in the future!

LS

Lindsay S.

Founder

Non-Profit Organization Management

### "Unmatched Customer Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 3, 2025

Working with \[sensitive content hidden\] at HelloFund was a great experience. He went above and beyond, always making himself available (even event night!) whenever questions came up and providing timely, clear guidance throughout the entire process. \[sensitive content hidden\] helped us stay organized by tracking what needed to be done leading up to our event and ensuring nothing slipped through the cracks. He explained everything in a way that was easy to understand, which made the platform even more accessible for our team. His patience and support gave us confidence every step of the way. We’re so grateful for his partnership and would highly recommend him to anyone working with HelloFund.

Pros

The platform makes event management, ticketing, and fundraising pretty seamless, and the customer support team goes above and beyond to ensure everything runs smoothly. Their flexibility and responsiveness made a huge difference for our organization.

Cons

There are a few features we’d love to see expanded in the future, but HelloFund is always open to feedback and continually improving the platform.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 6, 2025

Thanks so much, Lindsay! Always great to partner with you on these events and look forward to working many more in the future!@

RB

Robyn B.

Dir of development

Non-Profit Organization Management

### "Great decision!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

Very positive! We will use HF again! HF was very user friendly and easy to make changes. \[sensitive content hidden\] also made the process seamless!

Pros

\[sensitive content hidden\] was easy to work with and got things done quickly. He always answered my questions and had solutions.

Cons

The reports. I felt it difficult to get a simple guest list. I also wish I could have broken it down into what kind of ticket they bought.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing HelloFund

\[sensitive content hidden\]

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2025

Thanks for utilizing HellloFund for the Pickleball fundraiser! Look forward to helping with more events in the near future!

KB

Kristina B.

Sr. Director of Development

Non-Profit Organization Management

### "HelloFund Takes the Stress Out of Event Planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

Working with \[sensitive content hidden\] and the HelloFund team took so much stress out of our event for us. \[sensitive content hidden\] was very hands on with our team and ensured we were using the HelloFund platform to its fullest extent, which made a big difference in our donors having a positive experience at our event.

Pros

\[sensitive content hidden\] and his team were incredible to work with. This was the smoothest an event with an auction has gone for us and that is due in large part to \[sensitive content hidden\] and his team's customer service and expertise with the platform. From a donor experience, everything was seamless, user friendly and quick. I highly recommend HelloFund for any of your event needs!

Cons

Honestly the only thing that was difficult was getting contact information from our table hosts for the people sitting at their tables and that doesn't have anything to do with HelloFund. Having that information allowed us to utilize text messaging for our auction and event communication which our donors really liked.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2025

Thanks so so much, Kristina! We love working with you and your team!!! Thanks for trusting us to help with your fundraisers and events.

LK

Lily K.

Nonprofit event production

Events Services

### "Lily / HF at the Round Top Film Festival Gala"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 1, 2025

All was good! I did receive error/form resubmission page responses several times throughout the night, so I often spent time refreshing my page and starting over the check-in/out process for guests. Like anything, as I use the platform more, it will get easier.

Pros

I liked the butler feature for check-in. I appreciated how easy it was to use when checking bidders in at the beginning of the event, logging bids during the event, and checking guests out at the end.

Cons

On the back-end, I didn't love the variations of the "view ticket sales," "manage guests," and manage bidders pages. It was nice that they all updated with each other, but in a pinch, it was inconvenient to need to remember which one I can use to edit guest information directly, view certain fields, etc. This could be some amount of user error on my end, but we often got confused between these different pages/sheets and their capabilities.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2025

Thanks so so much, Lily! Great working with you on this event. We are continuously working on updates in the backend to improve the software. Be on the lookout for updates.

SH

Susan H.

Treasurer

Fund-Raising

### "Anderson HS Football Booster Club - Blue & Gold Golf Tournament"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

For the past two years the Anderson High School Football Booster Club has used HelloFund to manage our primary fundraiser, The Blue & Gold Golf Tournament. We rely on this tournament to fund most of our annual Booster Club support for the football program so an efficient and user friendly platform is essential. Also, being able to manage and deliver for the Sponsors is critical to the success of the tournament and HelloFund is fantastic on this front. The tournament has had better returns each year, with double digit percentage increases to our net income year on year, thanks in large part to HelloFund's functionality and support. \[sensitive content hidden\] , who ran both the Silent and Live Auctions, explained it best: HelloFund has a simple interface and the team, led by \[sensitive content hidden\] is amazing! \[sensitive content hidden\] went on to say that there was great communication with constant support that is responsive and helpful.

Pros

Easy to use interface Excellent communication and support Detailed reporting capabilities Batch processing of payments is a smooth process

Cons

It seems like some reports don't display all of the same data. Download Ticket Sales under Event Tickets and View Ticket Sales can differ from what's captured in some of the reports under "Reports". Cons It seems like some reports don't display all of the same data. Download Ticket Sales under Event Tickets and View Ticket Sales can differ from what's captured in some of the reports under "Reports". Phil was able to clarify but you need to know what you are looking for to make sure you have everything. was able to clarify but you need to know what you are looking for to make sure you have everything.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2025

Thanks so much, Susan! Look forward to working with you on more fundraisers!

KH

Kevin H.

Event Head

Events Services

### "Event Head"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2025

The platform provides excellent communication, accounting and operational support. The graphics look sharp and the Hello Fund staff is accommodating and capable.

Pros

Very well organized, easy to use and flexible. Highly professional site. In talking to sponsors and donors, they all stated the payment method was simple and straight forward.

Cons

We do not have any negative to say. We would use Hello Fund again. Being in Austin was a plus, however the staff was reachable and responsive virtually as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2025

Thanks so much! Look forward to working with you on more events and fundraisers in the future!

[View all Reviews](https://www.capterra.com/p/204353/HelloFund/reviews/)

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