# AES Software Suite Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AES Software Suite - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/204364/AES-Software-Suite --- # AES Software Suite Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AES Software Suite ## What is AES Software Suite? AES provides web-based software for mobile and paper bidding, ticketing, event management, messaging, and microsites for non profit fundraising. AES also provides support by experienced experts with optional event staffing and equipment for an all-inclusive experience. ## What is AES Software Suite used for? [Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1995 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AES Software Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://aesauctions.com&name=AES Software Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AES Software Suite 4.4 (12) VS. [4.5 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $1995 Per User, Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (12) Ease Of Use 4.3 (1,406) Value For Money 4.5 (12) Value For Money 4.5 (1,143) Customer Service 4.8 (12) Customer Service 4.8 (1,306) ## AES Software Suite alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204364/AES-Software-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Event Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Payment Processing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Pledge Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track commitments to donate in the future Auction Management Allows businesses to create and manage auctions. Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress AES Software Suite 12 features Allows businesses to create and manage auctions. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Schedule and manage the logistics of activities and other gatherings Ability to match gifts through the system Ability to make a donation from a mobile device/app Accept, record, and reconcile financial transactions Track commitments to donate in the future Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.5 (12) Basic $1,995 Per User,Per Year Value for money 4.5 (12) 4.5 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 12 reviews Filter by rating 5(7) 4(4) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JK Jay K. Donor Manager Officer Non-Profit Organization Management ### "VERY VERY EXPENSIVE PLATFORM" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 January 10, 2025 We are a nonprofit corporation generating close to $3M/year in annual donations. The AES platform is nice but they drastically overcharge to process payments. Pros The platform is user-friendly and provides features we use regularly. Cons The fees they charge to process donations are among the highest we have ever seen. They force you to use their payments processor.....3.9% plus $0.25. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Theresa M. Volunteer & Outreach Coordinator Non-Profit Organization Management ### "AES Auction & Event Solutions Provides Everything we need for a great event" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2020 Our overall experience has been great. AES has been available for training and support and has been really attentive to our content and what our site looks like before we launch and event. Pros The Categories and ability to publish or unpublish items. Cons Loading pictures always seems a bit time consuming because each files has to be so small. It would be awesome if loaded a picture if the software gave you an option within the site to resize it automatically. Kind of like iphones do when you go to email a picture. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS JoAnn S. Development Director Religious Institutions ### "Happy Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 We love working with \[SENSITIVE CONTENT HIDDEN\] and the crew at AES - their customer service is top notch. \[SENSITIVE CONTENT HIDDEN\] helped us through our first virtual event and he did a fabulous job guiding us through our first virtual experience. Pros Once we learned how to use it, I liked the way we were able to display our silent auction items. It was fairly easy to use and the customer support was great. Cons Some of the details seem complicated to non-technical people but once it is explained i.e. how to send out a mass text message or email, etc. it was a little easier. We also had a pretty major glitch during our virtual event - the scrolling donor roll didn't happen. It was our first virtual event so we expect most of the issues to be resolved. Reasons for choosing AES Software Suite Because of the \[SENSITIVE CONTENT HIDDEN\] and the way they run our event. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lisa H. Administrative Manager Education Management ### "Ease with AES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2020 I get quick customer service and great service at events. Post event reports are provided immediately. Pros It allows to register the guests, seat them at tables, and process transactions. Cons A little more ease with setting up your event site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hamilton S. Principal Events Services ### "Just Some Thoughts " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 24, 2020 Always enjoy working with the AES Texas team! Pros Overall the ease of use of the platform. Cons I would love to see a more modern & clean look on the front end of the auction software. The backend of the system works pretty well, but it'd be great to have more capabilities when it comes to photos via size of image and capability to add multiple pictures. I'd also like to see a more robust capability on the front end of the event website platform. Definitely need to include more social media link capabilities, currently system is missing IG. Reasons for choosing AES Software Suite The back-end of the system is fairly easy to use and navigate, more than other systems. Especially when it comes to having to constantly make changes leading up to an event. Other systems require everything to be entered once with few changes or issues when you do try to make changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sue H. Executive Director Non-Profit Organization Management ### "AES Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 21, 2020 The team is responsive to feedback and works with us to take care of any needs. They are great at training us on new aspects of the software. Pros The best thing is that they are continually improving their product. We have used for years and it has become easier and now has more capabilties. Cons Entering all the data on each auction item - yet there is no way around this. Reasons for choosing AES Software Suite Because of cost and capabilities matched our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lisa S. Director of Development Non-Profit Organization Management ### "Aes REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2020 We have a great representative in \[SENSITIVE CONTENT HIDDEN\], love working with him. Pros Ease of use for our auction and streamlines our ability to close out and our event and get information into our donor database. I like have the info immediately after the event so we know how we did. Cons This year we need to figure out how to make this a covid friendly way to do our events and how to stream like the live events. Need to figure out how to announce names of people giving during the auction, so others are encouraged to give during the live event. This is really important duing 2020. Reasons for choosing AES Software Suite Seemed like a better fit for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Julie B. Director, Foundation Events Hospital & Health Care ### "Improve Your Events with AES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 We have worked with AES since 2013 and we have been extremely satisfied with their product and their personalized customer service. The first year we transitioned from paper bidding to electronic bidding for our gala auction, we saw a 44% increase in revenue from the silent and live auctions and paddle raise. Our registration and check-out processes ran much smoother having everything electronic. The services provided are worth every penny and we would never go back to the way we used to operate! Not only is the experience better for our guests, but it makes our lives so much easier. Pros There are many features I love about the AES software, but the best component has to be the top-notch service we receive from their event managers, \[SENSITIVE CONTENT HIDDEN\]. They are always quick to respond, even though they work on multiple events at once. They have provided guidance on many topics and given recommendations for auctioneers, which has resulted in higher revenue for us. And, they are always present at our events ensuring everything runs smoothly. The AES software is very user friendly and our guests have enjoyed accessing the auction via their phones or the tablets provided by AES. The ability to send text messages to our guests throughout the event with announcements is a major plus. The behind the scenes set up is extremely easy as well. Having access to Auction Conductor allows us to customize everything ourselves and make real time updates quickly. AES is constantly evolving and introducing new tools to enhance the customer and guest experience, which I greatly appreciate. I am thankful they had an online platform we could use when we were forced to move our events from in-person to virtual. The functionality of their event registration site is so much better than the internal platform we use normally, and it easily syncs with Raiser's Edge. I also love the event analysis reports we receive immediately following the close of our events. These reports are useful tools as we develop plan for the future. Cons When we first began working with AES, they did not the ability to notify guests with a text when they had been outbid. While that was a bit disappointing, we still used their services and did not receive any complaints for our event attendees. Over the years, AES has added new features and enhanced their capabilities. They can now send out many types of messages to event attendees. I cannot think of anything else we would need at this point. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reasons for choosing AES Software Suite We decided to work with AES for multiple reasons. Their price was much more reasonable for the services offered than the other companies we considered and we were extremely impressed with our sales rep, during our in-person introductory meeting. He answered all of our questions, showed us a detailed tutorial on how the software worked and made us feel very comfortable. Working with AES was the best decision we ever made! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Erin W. Development Director Non-Profit Organization Management ### "Highly Recommend AES! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Very happy. Great product, customer service, and professional event employees. Pros I find it’s pretty easy to use, and when I have questions about the software, I always receive a prompt reply and thorough explanation. I think users ( bidders, donors, etc) find it easy to use as well. Cons After not using it for awhile, sometimes it’s tricky to remember where to start when building a page. The titles of some sections/ tabs are somewhat misleading, but, again, I’ve always received help when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patrick H. Owner Fund-Raising ### "JLD Reviews AES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2020 Always Excellent! Pros The customer service, the ease of use for guests attending fundraising events, the comprehensive reporting Cons I have to say there is nothing I don't like about AES! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204364/AES-Software-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)