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IssuTrax is a flexible issue tracking & management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax streamlines incoming issues and automatically assigns them to the appropriate team via a flexible workflow engine to maintain proper ownership giving staff the details needed to focus on their most immediate tasks and providing management a real-time picture of activity
Provider
OnboarD Software
Located In
United States
Foundation
2000
Open API
No
Training
Live Online, Documentation, In Person
Support
24/7 (Live rep), Email/Help Desk, Phone Support
Hospitality (Hotels, Cruise Lines, Resort Properties), and other organizations that need to streamline incoming issues/requests, automatically assign, prioritize, maintain visibility managing issues.
Content Source: IssuTrax
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
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