# Surglogs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Surglogs the right Policy Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204410/Surglogs/reviews

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Surglogs

4.9 (22)

[View alternatives](https://www.capterra.com/p/204410/Surglogs/alternatives/)

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Last updated March 13th, 2026

# Reviews of Surglogs

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

JC

Jennilee C

Regional AdministratorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“The ease of use, the training available, the document storage for EH, personnel, education, licenses, and other regulatory documents.“

June 10, 2024

JR

Jeremy R

Facility EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The most impact for the product is the ease of use and it being web based.“

August 13, 2020

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PV

Pete V.  
Lead Surgical Tech, Life Safety Officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Thank Heaven for Surglogs!"

March 17, 2025

4.0

Honestly, I cannot picture performing my Life Safety duties without the help of Surglogs. Being that I wear two hats at the center, having the reminders from Surglogs helps me stay on track. It helps me stay ahead with the scheduling of drills and the scheduling of required PM's by vendors. These days Surglogs has become a vital part of my daily duties.

Pros

The organization it provides along with the daily reminders regarding inspections or testing that are due.

Cons

I honestly can't think of anything negative to say about Surglogs. At this point it makes my workday easier, not harder.

Review Source

jG

jennifer G.  
PACU Registered Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Surglogs #1"

March 26, 2025

5.0

Awesome experience with Surglog staff! They are always available to assist you if needed!

Pros

It is organized and NO MORE LOG BOOK ON THE UNIT! Less paper used at my center!

Cons

Some individuals may not like using the computer for documentation. But never fear...Surglogs is easy to use!

Review Source

TB

Theresa B.  
Regional Clinical Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Onboarding Multiple ASCs to Surglogs"

June 6, 2024

4.0

Overall the experience has been exceptional. The onboarding manager and his team have been extremely supportive and made the process incredibly smooth. The system is generally very user friendly, but the team has offered and conducted multiple training sessions to accommodate our large rollout over sixteen ASC locations. They go above and beyond when it comes to customer service!

Pros

The ability to easily customize the logs and various tools for each ASC location in our enterprise. This allowed for a general flawless transition across 16 surgery centers to go from paper to the Surglogs platform.

Cons

Some difficulties with customizing emergency drill scenarios.

Review Source

RD

RebA D.  
Primary Dental Health Aide II  
Hospital & Health Care  
Used the software for: 1-2 years

### "Surglog lover"

March 17, 2025

5.0

We used to use our own made application but this is very high quality made and well thought out

Pros

Ease of use to document logs and tracking

Cons

Nothing I don’t like about Surglogs. If I ever have an issue the support team is helpful and prompt

Review Source

KG

Kristin G.  
Clinical Director  
Hospital & Health Care  
Used the software for: 2+ years

### "SURGLOGS LOVE"

December 23, 2024

5.0

Easy to use and online assistance is quick

Pros

No paper logs to worry about and it reminds you when things are due. Surveyors really like it as well.

Cons

Nothing that I can think of. Maybe decrease the price?

Review Source

vN

victor N.  
anesthesia Tech  
Hospital & Health Care  
Used the software for: 2+ years

### "feedback for surglogs"

December 27, 2024

5.0

Pros

very easy to use. i would recommend to other facilities.

Cons

there really is no cons for me. it meets all my expatiations.

Review Source

KR

Kathy R.  
DON  
Medical Practice  
Used the software for: 2+ years

### "Valuable need for healthcare."

September 19, 2024

5.0

Has been a game changer for our center! We love it!

Pros

Excelllent system, easy to use and navigate. Effective record-keeping and reminders that significantly enhace safety and compliance in healthcare settings in many aspects! You also get immediate help if you have any questions or when you want to add or create to the system.

Cons

I really have nothing bad to say about Surglogs.

Review Source

CC

Catherine C.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Information Management"

June 10, 2024

5.0

It has been great overall. Great and quick customer support. Always adding new features, which I hope to utilize in the future.

Pros

It can take the place of so many binders on my shelf. It is customizable, so I am able to design the logs according to my needs for the practice.

Cons

Difficulty with the start up, but I did receive the help I needed by reaching out to others at Surglogs.

Review Source

JW

Jesus W.  
Clinical Operations Manager  
Medical Practice  
Used the software for: 2+ years

### "Im more than pleased with the service. "

June 5, 2024

5.0

I think what makes Surglogs so amazing, aside the fact that it's so helpful, is the amazing support we get. I have been working with \[sensitive content hidden\] ever since I got my new position of Clinical Operations Manager, and she has been the best. Always available to answer any questions and is just so great to work with. THANK YOU MS. \[sensitive content hidden\].

Pros

Surglogs on its own is a great product. It helps us keep on track with crucial items at our dental office. Add the amazing support and you have the best product out there. I'm so happy to be using Surglogs in all our dental practices.

Cons

I'm not too sure if I dislike something about Surglogs. All the logs are very customizable to what we need so I'd say I'm pretty happy.

Review Source

JS

Jess S.  
Quality Program Manager  
Management Consulting  
Used the software for: 2+ years

### "JS- Revo Health "

June 27, 2024

5.0

Overall, I have been very satisfied with the Surglogs platform and would highly recommend to other organizations.

Pros

Easy to use platform great design fantastic customer service

Cons

Things change a lot and not always the things that would be most beneficial to the end user. Sometime requested changes can take a very long time to build or implement.

Review Source

OB

Olivia B.  
Director of Sterile Processes  
Hospital & Health Care  
Used the software for: 1-2 years

### "Surglogs Survey"

June 13, 2024

4.0

The entire process of working with Surglogs has been positive. The customer service and willingness to accommodate customizable logs has been a dream.

Pros

The ease to which I can customize any log I want and run a report on the data. The team especially \[sensitive content hidden\] has been a dream to work with.

Cons

If there are any software updates my IT does not interface with Surglogs.

Reason for choosing Surglogs

Surglogs was a much more robust platform. Easy to use and customize. It also has reportable data.

Review Source

AS

Amy S.  
Director of Clinical Operations  
Medical Practice  
Used the software for: 1-2 years

### "Surglogs review"

June 6, 2024

5.0

Great product! Great team! Great attention to detail and maintenance!

Pros

This product was very customizable and the staff at Surglogs were great! Questions were answered quickly and they were willing to work with me to customize the product to what worked for my centers. They are always willing to explore new ways to help make the product work for you!

Cons

There was nothing that I disliked. It has been a great product for us!

Reason for choosing Surglogs

This product was the best fit for our facilities. Not only did it offer tracking for autoclave runs but it also allowed for logging daily required activities as well as contracts and employee files.

Review Source

DE

Dominique E.  
Patient Safety and Quality  
Hospital & Health Care  
Used the software for: 2+ years

### "I love this software"

June 5, 2024

5.0

I love it and will recommend this product again and again.

Pros

I was so sick of keep up with a gazillion binders. I love this software because it allows us to hold people accountable to do their jobs.

Cons

I do not like that the due dates are concrete and have no leeway.

Review Source

JC

Jennilee C.  
Regional Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The next step in ASC document management"

June 10, 2024

5.0

It has been fantastic start to finish. They have easy chat function, schedule of calls when needed, and are partnering with large corporations to support the ASC side. We were not included in the 2012 EHR mandate by federal regulations. They are bridging the gap.

Pros

The ease of use, the training available, the document storage for EH, personnel, education, licenses, and other regulatory documents. The storage and one stop shop to remove storage of paper documents. This is not only green but creates a cost savings for long term documents storage.

Cons

Nothing, it is an extremely well designed system.

Review Source

TH

Tracy H.  
Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Surglogs is a Stellar software solution"

June 5, 2024

5.0

Surglogs was very easy to set up, and it allows for user-defined logs & tracking. The team makes it easy to get started and provides the user with logs that capture the exact data that you request.

Pros

Simple to use, Easy to amend, Very user friendly across devices like phones, ipads, and PC. Gives the exact type of documentation that shows compliance. The Help team is incredibly fast, and the clinical trainer was top-notch.

Cons

Would like to see a bit more graphical reports

Review Source

NT

Nicole T.  
clinical manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Minimizing all of the Binders!"

June 5, 2024

5.0

very happy with the Surglogs staff. I like that we are able to customize for our facility.

Pros

very easy to navigate and search for items.

Cons

that I cannot pick and choose which days I need reminders to do a certain task.

Review Source

DG

Damien G.  
Quality Assurance Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Surglogs Review"

June 5, 2024

5.0

Pros

The people at Surglogs are amazing! \[sensitive content hidden\], who sold me the product was concise and forefront about the product. \[sensitive content hidden\] is a person I can count on when I need help with the software. She explains everything perfectly.

Cons

I think the price is a little steep, but it's worth it.

Review Source

DW

Devyn W.  
Clinical DIrector  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Terrific cloud based app for information management and quality control"

June 10, 2024

5.0

Pros

The support staff has been phenomenal. The product is easy to learn and use.

Cons

That we did not implement this product sooner!

Review Source

HD

Helen D.  
Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### "Makes tracking logs a breeze "

August 12, 2020

5.0

Pros

Surglogs prevents lapses in logs and the platform is easy enough to use The surveyors was impressed with the reports

Cons

There are certain user aspects that could be improved such as the Credentialing file- will not allow two documents to have the same name if one is in archive

Alternatives considered

[MedTrainer](https://www.capterra.com/p/176583/MedTrainer/)

Reason for choosing Surglogs

It was easier to navigate for the staff and the customer support is stellar

Review Source

Response from Surglogs

August 20, 2020

Hi Helen! We are glad that you're enjoying your Surglogs experience. Thank you for sharing your valuable feedback. Our team is constantly working on improvements, so your Surglogs experience can be flawless. Thank you for being a Surglogs user

BW

Brooke W.  
Radiologic Technologist/Safety Officer/Radiology Officer  
Medical Practice  
Used the software for: 1-2 years

### "Surglogs is a lifesaver"

July 19, 2022

5.0

Pros

Surglogs makes it impossible to miss important checks, logs and reminders. I serve as Safety Officer and Radiology Officer for our small center. Without Surglogs, I would not be as proficient at my job. Surglogs keeps our center working as a team allowing us to all be accountable for daily, monthly , quarterly and annually logs. Surglogs is very user friendly and the customer support is impeccable.

Cons

There are a few options that I would like to have such as having logs renew at the start of each month or year. Currently, it will populate a frequency on the selected date that you created the log.

Review Source

JR

Jeremy R.  
Facility Engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review"

August 13, 2020

5.0

Made my logs go from 3-4 hrs to 30mins

Pros

The most impact for the product is the ease of use and it being web based.

Cons

Upgrades on admin rights. Need to be able to print reports easier.

Review Source

Response from Surglogs

August 20, 2020

Hi, Jeremy. We are extremely happy to see that Surglogs helped you to reduce the amount of time that you spend on your logs. We are currently working on more features that will improve your experience, including the upgrade on admin rights and easier printing of the reports. Thank you for your honest feedback and thank you for being a Surglogs user!

SB

Seallie B.  
Quality Assurance Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy Documentation"

August 30, 2021

5.0

This has been a great solution to paper records. Logs are easy to complete, and being able to have some of the standard information pre-populate has been really helpful.

Pros

This software has made it easy to keep the necessary logs at the surgery center. The color coded reminders have been great to help staff not miss any logs. The ones due or over due are easy to identify.

Cons

I haven't ran into anything I dislike about the software.

Review Source

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