--- title: "Webeyez Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Webeyez Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more." source_url: "https://www.capterra.com/p/204430/Webeyez/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Webeyez Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Webeyez ## What is Webeyez? Webeyez is an advanced monitoring and analytics tool that allows eCommerce companies to detect, prioritize and resolve customer experience roadblocks. Headquartered in Cesarea, Israel and founded by Uri Strauss and Dave Hyman, Webeyez exists to help companies recover lost revenue and deliver findings, data and optimizations that accelerate growth. ## What is Webeyez used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Product Analytics](https://www.capterra.com/product-analytics-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $599 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Webeyez?[Manage this product listing](https://www.g2.com/products/webeyez/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Webeyez 4.9 (12) VS. [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Starting Price $599 Usage Based, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.9 (124) Value For Money 4.8 (10) Value For Money 4.6 (88) Customer Service 5.0 (12) Customer Service 4.1 (110) ## Webeyez alternatives [4.7 (269)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Contentsquare](https://www.capterra.com/p/161591/ContentSquare/) [4.8 (124)](https://www.capterra.com/p/161591/ContentSquare/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161591/ContentSquare/) ## FAQs about Webeyez Overview ### Which roles and teams benefit most from Webeyez? Webeyez is most used by ecommerce leaders, digital directors, and sales and marketing executives who monitor online conversion journeys, identify checkout issues, and reduce lost revenue. Customer experience specialists and site administrators investigate visitor friction, while QA leads, software developers, and technical directors diagnose website errors and validate fixes. Answer based on 12 reviews Overview ### What company size and industries is Webeyez built for? Webeyez is designed for product- and service-selling websites, with 75% of reviewers from small businesses and Marketing and Advertising leading at 17%. It also serves enterprises (25%) and users in Apparel & Fashion and Aviation & Aerospace (8% each), supporting eCommerce, DTC, services, subscriptions, and web analytics. Answer based on 12 reviews Features and Usability ### What are the key features of Webeyez? Webeyez offers website analytics and real-time monitoring with activity tracking, visitor tracking, and user interaction tracking. It includes conversion tracking, customer journey mapping, and customer segmentation, plus customizable reports, dashboard creation, visual analytics, alerts and notifications, issue tracking, and third-party integrations. Integrations ### Which third-party tools and platforms does Webeyez integrate with? Webeyez integrates with Google Tag Manager 360 and Shopify. These native connections cover analytics tag management and ecommerce platform integration, giving teams two core third-party options for connecting Webeyez to existing web and store operations. Getting Started and Support ### What training and onboarding options does Webeyez offer? Webeyez provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for teams getting started with the product. Getting Started and Support ### What customer support options does Webeyez offer? Webeyez provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available on support quality, so response times, helpfulness, and user frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 2,518 Web Analytics reviews Capterra data shows that buyers of web analytics software rank the following features as their top priorities: - **Website Analytics** (**54%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Data Visualization** (**43%**) Webeyez supports all three of the features reviewers value most: **Website Analytics**, **Reporting/Analytics**, and **Data Visualization**. Together, these capabilities give teams a clear view of site performance, make it easier to track and report on user behavior, and present insights in a format that is easier to understand and act on, helping businesses make better decisions faster. Data Visualization 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Alerts/Notifications 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Tracking 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Conversion Tracking 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads For Websites 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Software is used for working on online pages Real-Time Monitoring 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Webeyez 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Issue Tracking: Record and follow the progress of every issue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Activity Recording: Capture what is happening on a computer screen - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time on Site Tracking: Track the amount of time users spend on websites - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Interaction Tracking: Monitor user activity through engagement methods - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visualization: Graphical representation of data or processes - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.8 (10) Free Trial Basic $599.00 Usage Based,Per Month Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Renee G. Sr. GTM Campaign Manager 5.0 November 10, 2026 AI summary based on a full review The partnership with Webeyez has proven beneficial by uncovering critical friction points in the customer journey, which can significantly impact sales. Although the collaboration is still in its early stages, there are no concerns to report at this time. Log in to unlock the full review, detailed ratings, and pros & cons Julia S. Qa tech lead Used the software for: 3-5 years ### "Great way to improve response " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 18, 2022 Easy to achieve the goal, user friendly, performance improvement. Pros Easy to use with great features Provides the results we need Cons I like everything about this software, I’ll be glad for new features that could improve more our daily using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Robert K. Ecommerce Director Used the software for: 1-3 years ### "The best platform for finding the unknown unknowns on our website" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2023 Having reviewed a number of other products, Webeyez gave us a really good balanced tool that really helps us to drive our website forward. Pros It is easy to use and to drill down into the website to find things to improve. The goal analytics and performance features are really useful. Cons There is so much within Webeyez that we struggle to use it all. There is some overlap (although not much) with other tools that we use. The lost revenue tracking is sometimes a bit optimistic - but we realise how difficult it is to quantify this. The onsite search and promotion tracking elements are less useful for us (but can see that for others this would be really useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC David C. E-commerce Site Administrator & Database Specialist Used the software for: 1-3 years ### "Great tool for diagnosing bugs and issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 31, 2023 Overall webeyez has been incredibly helpful, for myself webeyez has been incredibly helpful in diagnosing bugs. With session analytics being able to track a specific set of customers and their interactions makes quick work of troubleshooting bugs. Same with failed calls and goal failures. The real time notifications are great for knowing the site health at anytime. Overall for a site admin, incredible tool for diagnosing bugs and issues users/customers are experiencing. Pros I would say session analytics and failed api call reports are the most impactful features. It is fairly easy to use although not always intuitive. Cons No features missing that come to mind. Sometimes the segmenting on session analytics can be difficult to use and/or has some bugs or gotchas like being case sensitive but not being told. Reports can sometimes also bug out or fail to show. Limited time range too on reports. Would be helpful to have a section of examples or legend to show what the different attributes on the session analytics mean. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WU Wes U. Senior Software Developer Used the software for: Less than 1 year ### "A great analytics platform, with competitive features, and excellent customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2023 Great produce, WebEyez assisted us in delivering a reliable, stable and highly usable sign-up application to onboard new customers. Pros \- Excellent customer support with the setup, usage and training of the product- Competitive features, similar to products like FullStory Cons \- API Listener functionality could be more automatic, perhaps by polyfilling/overriding JS APIS that send ajax requests (like window.fetch, window.XmlHttpRequest), and automatically extracting information about the network request and reporting it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OO Oliver O. Head of Ecommerce & Technology Used the software for: 3-5 years ### "Webeyez Softwarer delivers realtime & impactful insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2023 Webeyez gives us confidence and high level insights into the performance of our web platforms allowing us to get a clear and detailed understanding of ongoing trading and performance Pros Robust and useful tool that allows us to understand performance of the website and insights into user behaviour in real time, with detailsed tracking, valuable insights and excellent account management Cons Dashboards can be a little dense, defficult to unpick until you get a more detailed handling on the capabilities of the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief of Sales and Marketing Used the software for: Less than 1 year ### "Webeyez is just the ultimate tool for frictionless eCommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2023 Great and easy onbordingOngoing professional supportSaves you moneyCost-effective Best tool out there Pros Easy to implement Easy to useReal time solutionCost-effective Cons Honestly, there is nothing not to like about webeyez Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Digital and Technology - North Western Europ Used the software for: 3-5 years ### "Revolution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Webeyez has changed how BAT is running our eCommerce. From being reactive to very proactive. By using Webeyez, we can be one step ahead of any potential issues as well as having the insights of our consumers in order to enrich our product roadmap Pros Ease of Deployment and linked consumer & tech behaviour with revenue impact. its goals are spot on and recordings are always helpful when it come to pinpointing the issues. Cons Majority of the features are spot on. Its goals, recordings as well as business dashboards are the most used. In comparison, the tech portion is least used at the moment as support team has another tool in Dynatrace. Least use here doesn't mean its not good though Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Justin P. Technical Director Used the software for: Less than 1 year ### "Customizable tool that can be tailored to your sites goals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 it's been great. Onboarding was excellent and customer service is amazing. It's clear the team cares. Pros The ability to create custom goals and track those is what stands apart. You can track specific actions to ensure your site is working as expected. Cons Nothing really. Thus far it's been great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CMO Used the software for: Less than 1 year ### "Webeyez opened my eyes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2023 e-commerce businesses are dealing with so many interruptions that can cause conversion rate decrease with Webeyez it really easy to find the anomaly Pros Time-saving for the tech team, alerts about any problem in the purchase flow Cons I don't know yet, I need to work with the system a bit longer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204430/Webeyez/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.