# Webeyez Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Webeyez Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more.

Source: https://www.capterra.com/p/204430/Webeyez

---

# 

 Webeyez Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Webeyez

## What is Webeyez?

Webeyez is an advanced monitoring and analytics tool that allows eCommerce companies to detect, prioritize and resolve customer experience roadblocks. Headquartered in Cesarea, Israel and founded by Uri Strauss and Dave Hyman, Webeyez exists to help companies recover lost revenue and deliver findings, data and optimizations that accelerate growth.

## What is Webeyez used for?

[Web Analytics](https://www.capterra.com/web-analytics-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$599

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Webeyez?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.webeyez.com/&name=Webeyez)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Webeyez

4.9 (12)

VS.

[4.7 (348)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$599

Usage Based, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.5 (347)

Value For Money

4.8 (10)

Value For Money

4.5 (318)

Customer Service

5.0 (12)

Customer Service

4.5 (314)

## Webeyez alternatives

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/204430/Webeyez/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Activity Tracking

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Conversion Tracking

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

For Websites

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Software is used for working on online pages

Real-Time Monitoring

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Real-Time Notifications

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Webeyez 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Creation and customization of dashboards

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Establish measurable goals and objectives and track their progress over a specific period of time

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Capture what is happening on a computer screen

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Track the amount of time users spend on websites

Review data from past periods to reveal recurring tendencies and predict future performance

Monitor user activity through engagement methods

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.8 (10)

Free Trial

Basic

$599.00

Usage Based,Per Month

Value for money

4.8 (10)

4.8

Based on 10 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LB

Lior B.

Chief of Sales and Marketing

Health, Wellness and Fitness

### "Webeyez is just the ultimate tool for frictionless eCommerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2023

Great and easy onbordingOngoing professional supportSaves you moneyCost-effective Best tool out there

Pros

Easy to implement Easy to useReal time solutionCost-effective

Cons

Honestly, there is nothing not to like about webeyez

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OO

Oliver O.

Head of Ecommerce & Technology

Sporting Goods

### "Webeyez Softwarer delivers realtime & impactful insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 12, 2023

Webeyez gives us confidence and high level insights into the performance of our web platforms allowing us to get a clear and detailed understanding of ongoing trading and performance

Pros

Robust and useful tool that allows us to understand performance of the website and insights into user behaviour in real time, with detailsed tracking, valuable insights and excellent account management

Cons

Dashboards can be a little dense, defficult to unpick until you get a more detailed handling on the capabilities of the tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Justin P.

Technical Director

Marketing and Advertising

### "Customizable tool that can be tailored to your sites goals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2023

it's been great. Onboarding was excellent and customer service is amazing. It's clear the team cares.

Pros

The ability to create custom goals and track those is what stands apart. You can track specific actions to ensure your site is working as expected.

Cons

Nothing really. Thus far it's been great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

David C.

E-commerce Site Administrator & Database Specialist

Furniture

### "Great tool for diagnosing bugs and issues"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 29, 2023

Overall webeyez has been incredibly helpful, for myself webeyez has been incredibly helpful in diagnosing bugs. With session analytics being able to track a specific set of customers and their interactions makes quick work of troubleshooting bugs. Same with failed calls and goal failures. The real time notifications are great for knowing the site health at anytime. Overall for a site admin, incredible tool for diagnosing bugs and issues users/customers are experiencing.

Pros

I would say session analytics and failed api call reports are the most impactful features. It is fairly easy to use although not always intuitive.

Cons

No features missing that come to mind. Sometimes the segmenting on session analytics can be difficult to use and/or has some bugs or gotchas like being case sensitive but not being told. Reports can sometimes also bug out or fail to show. Limited time range too on reports. Would be helpful to have a section of examples or legend to show what the different attributes on the session analytics mean.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Robert K.

Ecommerce Director

Apparel & Fashion

### "The best platform for finding the unknown unknowns on our website"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2023

Having reviewed a number of other products, Webeyez gave us a really good balanced tool that really helps us to drive our website forward.

Pros

It is easy to use and to drill down into the website to find things to improve. The goal analytics and performance features are really useful.

Cons

There is so much within Webeyez that we struggle to use it all. There is some overlap (although not much) with other tools that we use. The lost revenue tracking is sometimes a bit optimistic - but we realise how difficult it is to quantify this. The onsite search and promotion tracking elements are less useful for us (but can see that for others this would be really useful.

Switched from

[SessionCam](https://www.capterra.com/p/156841/SessionCam/)

We had previously used a number of different session recording tools and had been evaluating some different analytics and error reporting products. Webeyez ticked all the boxes for us.

Alternatives considered

[SessionCam](https://www.capterra.com/p/156841/SessionCam/)

[Smartlook](https://www.capterra.com/p/164713/Smartlook/)

[Noibu](https://www.capterra.com/p/206806/Noibu/)

[ClickTale](https://www.capterra.com/p/113270/ClickTale/)

Reasons for choosing Webeyez

We had previously used a number of different session recording tools and had been evaluating some different analytics and error reporting products. Webeyez ticked all the boxes for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WU

Wes U.

Senior Software Developer

Telecommunications

### "A great analytics platform, with competitive features, and excellent customer support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 17, 2023

Great produce, WebEyez assisted us in delivering a reliable, stable and highly usable sign-up application to onboard new customers.

Pros

\- Excellent customer support with the setup, usage and training of the product- Competitive features, similar to products like FullStory

Cons

\- API Listener functionality could be more automatic, perhaps by polyfilling/overriding JS APIS that send ajax requests (like window.fetch, window.XmlHttpRequest), and automatically extracting information about the network request and reporting it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FF

Florina F.

CMO

Food & Beverages

### "Webeyez opened my eyes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2023

e-commerce businesses are dealing with so many interruptions that can cause conversion rate decrease with Webeyez it really easy to find the anomaly

Pros

Time-saving for the tech team, alerts about any problem in the purchase flow

Cons

I don't know yet, I need to work with the system a bit longer

Reasons for choosing Webeyez

Webeyez provides the professional team with the relevant experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dave S.

CEO

Aviation & Aerospace

### "Used Webeyez to alert on critical issues"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2023

Used Webeyez to alert on critical issues from 3rd party apps that were hurting sales and also take GA 10 levels higher with detail.

Pros

Easy to set up, great support (ongoing) and very detailed.

Cons

Wish there was an analytics solution that had a self fix option

Reasons for choosing Webeyez

Superior at a reasonable price. Clear ROI

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Drew R.

Associate Director, Membership

Hospital & Health Care

### "Game-changing Insights into Business Analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2022

Pros

All aspects of the software and customer service have been fantastic. It was easy to integrate, and the implementation support and training was excellent. The automated goal failure alerts, journey videos, and conversion tracking are incredibly useful.

Cons

There's a little bit of a learning curve with the interface and all of the different functionality, but that's to be expected from a tool that provides you with many different features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Teun d.

Customer Experience specialist

Marketing and Advertising

### "Great for optimizing Conversion rates"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 18, 2022

Very good, and very helpful customer service.

Pros

Discovering leaks in the online funnels, so you can instantly improve the revenue.

Cons

I do not think that there are great disadvantages. Of course, it is a paid tool. But these kind of tools you do not get for free

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204430/Webeyez/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)