--- title: "Chatklink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatklink Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/204456/Chatklink/" page_type: "product" language: "en" --- # Chatklink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chatklink ## What is Chatklink? Live chat tool for Brazilian companies. It serves the website, Facebook, Twitter all in one panel and comes with reports & dashboard. ## What is Chatklink used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatklink?[Manage this product listing](https://www.g2.com/products/klink-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatklink 5.0 (3) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (16,466) Value For Money 5.0 (3) Value For Money 4.6 (11,516) Customer Service 5.0 (3) Customer Service 4.7 (10,729) ## Chatklink alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about Chatklink Overview ### What company size and specific industries is Chatklink built for? Chatklink is designed for Brazilian companies across a range of sizes, from small businesses to larger organizations. It is aimed at businesses operating in Brazil rather than a specific industry, making it suitable for companies that need a communication tool tailored to the Brazilian market. Features and Usability ### What are the key features of Chatklink? Chatklink offers Transfers/Routing for directing conversations, Real-time Consumer-facing Chat for live messaging, Reporting/Analytics for tracking chat activity, and Third-Party Integrations for connecting external tools. These core and common features cover conversation management, performance monitoring, and system connectivity. Getting Started and Support ### What customer support options does Chatklink offer? Chatklink provides chat support for customer help. It gives users a direct way to ask questions and get assistance through messaging. No reviewer feedback on support experience is available, so response speed, helpfulness, and common support frustrations cannot be assessed. ## Features AI summary Based on 6,967 Conversational AI Platform reviews Capterra reviewers point to these as the live chat features buyers value most when comparing tools: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Chatklink focuses on other capabilities that reviewers also consider important, including **Real-time Consumer-facing Chat** (**43%**). This feature gives teams a direct way to respond to customer questions as they come in, helping businesses improve response times, handle conversations more efficiently, and provide better support during the buying journey. Real-time Consumer-facing Chat Engage in direct, instant messaging with consumers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Third-Party Integrations Set up connections to third-party platforms to improve business processes Transfers/Routing Transfer queries and organize messages between agents Chatklink 4 features ### All Features - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Helder C. Diretor Comercial Information Technology and Services ### "Avaliação do ChatKlink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 Facil utilização. Pros Rapido, Pratico e Intuitivo. O design tambem é muito bom. Cons achei esta solução muito boa, não tenho queixa. Alternatives considered [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Reasons for choosing Chatklink melhor Custo / Beneficio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Danilo M. CEO Information Services ### "Excelente !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 100% satisfeito Pros Simplicidade e agilidade. Chatbot bem estável e rápido. Cons Tudo perfeito. Nada a alterar. Todas as funcionalidades ok. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CTO Information Technology and Services ### "Muito bom!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2020 O Chatklink ajudou a centralizar a comunicação com o cliente. Com uma fácil integração com diversas plataformas e redes sociais, passamos a ter um alcance maior no atendimento aos clientes. Pros Facilidade de integração e uso do dashboard Cons Até o momento não encontrei nenhum ponto negativo na solução Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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