# 2way Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 2way Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/204498/2way/reviews --- # 2way Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 2way ## What is 2way? 2way is the simple chat solution that helps you to lead a powerful, truly two-way conversation with customers through the interface they find the most convenient. Integrate 2way with your LiveChat to receive and reply to text messages from different channels (SMS, WhatsApp) in LiveChat app. The canned response, CRM integrations, automation, role management - all LiveChat features you love also work with 2way integration. Now you can talk to your customers just like a friend, at the right time. ## What is 2way used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 2way?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://2way.app&name=2way) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 2way 5.0 (2) VS. [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $1 Per Feature, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (647) Value For Money 5.0 (2) Value For Money 4.7 (614) Customer Service 4.5 (2) Customer Service 4.8 (586) ## 2way alternatives [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month [4.8 (655)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month [4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Contact Management Manage, organize, and store contact information Mass Texting Send messages to multiple subscribers at the same time Message Personalization Personalize text messages using templates and custom fields Mobile Coupons Electronic coupons delivered to a mobile device that can be exchanged for a discount QR Codes Matrix barcode that stores information 2way 7 features Send and receive text messages to communicate with clients or prospects in real-time Manage, organize, and store contact information Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Electronic coupons delivered to a mobile device that can be exchanged for a discount Matrix barcode that stores information Send messages via SMS Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $1.00 Per Feature,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ LiveChat](https://www.capterra.com/p/62194/LiveChat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ŁC Lukasz C. Business Unit Manager Telecommunications ### "Great tool for customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 19, 2021 Thanks to using the services of this company, our communication is smooth, because the SMS messages we send in bulk arrive instantaneously to recipients Pros The company's offer was selected mainly due to the high level of service quality and security guarantee. Noteworthy is the technical department, helpful both for the stage of service implementation, as well as during its implementation. Cons It's hard to find a similar tool, so there are no disadvantages Reasons for choosing 2way Price, difficulty in setting up, functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2021 Thank you very much! We appreciate the opinion, especially from such a huge company. RC Rodo C. Manager Consumer Services ### "Definitely a Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2021 Overall I am very happy with the service! It's easy to use, incredibly affordable, and the customer support is very hands-on and responsive when issues arise. Pros This program was very easy to set up and being using right away! Just a few simple steps to select a phone number from a list, then head over to selecting a plan (which is just as simple) and voila! Cons During the free trial I was bothered by the fact that you couldn't see the texts that you sent unless there was already an on ongoing conversation, but I brought it up and was addressed within a couple of weeks so that's not longer an issue! I would like to be able to block phone numbers from the application when spam or unwanted clients contact us. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing 2way The biggest factor was the price, we did sacrifice not being able to use a pre-existing phone number and had to use a randomly generated one, but the fact that they are still given a local area code made it a good compromise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2021 Thank you for your opinion. It's useful to improve our service and product. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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