# eFD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eFD Software - reviews, pricing plans, popular comparisons to other Funeral Home products and more.

Source: https://www.capterra.com/p/204501/eFD/

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# 

 eFD Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eFD

## What is eFD?

In a world that demands more and more in ever shorter periods of time, eFD from Seker is designed to give Funeral Directors more time to care. Our complete funeral administration and management software combines automated processes, intelligent learning and industry expertise to reduce the burden of administration whilst ensuring consistent quality of presentation and product. From first call to aftercare eFD is the natural choice for independent Funeral Directors.

## What is eFD used for?

[Funeral Home](https://www.capterra.com/funeral-home-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

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Do you work for eFD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://seker.co.uk&name=eFD)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eFD

4.7 (3)

VS.

[4.8 (89)](https://www.capterra.com/p/145091/Plotbox/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.7 (89)

Value For Money

5.0 (3)

Value For Money

4.6 (77)

Customer Service

5.0 (2)

Customer Service

4.8 (88)

## eFD alternatives

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10009661/Pyre/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.7 (65)](https://www.capterra.com/p/124753/Osiris/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (56)](https://www.capterra.com/p/179534/Parting-Pro/reviews/)

Starting price

$469.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about eFD

Overview

### What company size and specific industries is eFD built for?

eFD is designed for funeral directors and funeral service businesses of any size that need software tailored to funeral home operations. It is aimed at the funeral services industry rather than general business use, making it most relevant for companies that manage arrangements, records, and related administrative tasks.

Features and Usability

### What are the key features of eFD?

eFD offers case management, contact and customer databases, scheduling, and appointment management for service coordination. It also includes accounting integration, invoice management, financial reporting, and cost estimating, plus document management, customizable forms and templates, reporting and statistics, alerts/notifications, and multi-location support.

Getting Started and Support

### What training and onboarding options does eFD offer?

eFD provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does eFD offer?

eFD provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is organized across these channels, giving users multiple ways to find answers or contact the team directly.

## Features

AI summary

Based on 100 Funeral Home reviews

Capterra data shows that buyers of funeral home software rank the following features as their top priorities:

-   **Financial Reporting** (**65%** of reviewers rated this feature as critical)
-   **Pre-Need Management** (**54%**)
-   **Document Management** (**52%**)

eFD supports all three of the features reviewers value most: **Financial Reporting**, **Pre-Need Management**, and **Document Management**. Together, these capabilities help funeral homes track financial performance, manage pre-need arrangements more effectively, and keep important records organized, allowing teams to improve oversight, reduce administrative work, and deliver more consistent service.

Financial Reporting

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Pre-Need Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Accounting Integration

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Cremation Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

Document Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

eFD 34 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Forecast the cost and resources required to complete a project

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

A list of events with their respective dates

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

The activity of promoting the sale of goods at retail

Manage and support multiple locations

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

A digital list of items that need to be completed

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

James B.

Head of Funerals

Retail

### "An excellent product with professional support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2021

They are supportive, professional and keen to work with us as we develop our service

Pros

Ease of use, giving our team time to concentrate on the families we are serving

Cons

Nothing to dislike, very pleased with the move to Seker and eFD

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 5, 2022

Thank you for your feedback James, we look forward to continuing to grow eFD with the funeral industry expertise of our Users.

JS

Jonathan S.

Director

Retail

### "Douch Family Funeral Directors Say"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 30, 2020

Pros

The ability to seamlessly integrate our accounts package (Xero) to eFD in real-time. To host the software cloud based so it can be accessed from anywhere and by all staff. To talk automatically to our Client's Web based Memoriam Portal via eFD's API. To be able to provide personalised correspondence to the client in a an easy to use editable format. The intuitive way the software leads the Funeral Director through funeral arrangement journey. The ability to review the up-to-date status of a funeral, at any time.

Cons

It took a little time to understand the setting up procedure. Once we fully understood how the suppliers, products, contacts and documents worked within eFD, all became clear, however a little time consuming.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 25, 2021

Thank you for your feedback Jonathan. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. Since your launch we have introduced a Microsoft Word add-on to assist with the creation of documents.

SW

Simon W.

Managing Director

Retail

### "Simon says!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2020

Overall, the product has revolutionised the way we work without requiring too much adaptation of our ways! Going forward, once we manage to integrate with an accounting package we will be able to take full advantage of its features.

Pros

The intuitive way that data is captured, displayed and used in progressing a funeral from initial enquiry through delivery.

Cons

Understanding and setting up products, suppliers and contacts, which is fiddly and repetitive. It also requires an acceptance that it will replace, or at least duplicate, your sales ledger. Once this is accepted its 'ways' become easier to understand.

Reasons for choosing eFD

It offered comprehensive management of a funeral without being gimmicky, had, or will have, links to other systems that mattered to us e.g. a client portal for transparency and, of course accounting systems.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 25, 2021

Thank you for your feedback Simon. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. During the onboarding process we recommend utilising our data import tool by submitting the data in the required templates to be imported by Seker, once the set up is complete, updating products, suppliers & contacts manually moving forward is simpler.

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