--- title: "eFD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFD Software - reviews, pricing plans, popular comparisons to other Funeral Home products and more." source_url: "https://www.capterra.com/p/204501/eFD/" page_type: "product" language: "en" --- # eFD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eFD ## What is eFD? In a world that demands more and more in ever shorter periods of time, eFD from Seker is designed to give Funeral Directors more time to care. Our complete funeral administration and management software combines automated processes, intelligent learning and industry expertise to reduce the burden of administration whilst ensuring consistent quality of presentation and product. From first call to aftercare eFD is the natural choice for independent Funeral Directors. ## What is eFD used for? [Funeral Home](https://www.capterra.com/funeral-home-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://seker.co.uk&name=eFD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFD 4.7 (3) VS. [4.7 (65)](https://www.capterra.com/p/124753/Osiris/reviews/) Starting Price Contact vendor Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (65) Value For Money 5.0 (3) Value For Money 4.8 (55) Customer Service 5.0 (2) Customer Service 4.8 (65) ## eFD alternatives [4.8 (94)](https://www.capterra.com/p/145091/Plotbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (57)](https://www.capterra.com/p/179534/Parting-Pro/reviews/) Starting price $469.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (38)](https://www.capterra.com/p/168240/Halcyon/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about eFD Overview ### What company size and specific industries is eFD built for? eFD is designed for funeral directors and funeral homes of any size, with a clear focus on the funeral services industry. It is intended for businesses that manage funeral arrangements, client records, and related administrative tasks within that specialized sector. Features and Usability ### What are the key features of eFD? eFD offers case management, appointment management, scheduling, and calendar management for daily operations, plus contact and customer databases for record keeping. It also includes accounting integration, invoice processing, financial reporting, inventory management, document management, customizable forms and reports, alerts/notifications, and multi-location support. Getting Started and Support ### What training and onboarding options does eFD offer? eFD provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does eFD offer? eFD provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support quality is available in the catalog data, so the support experience cannot be described further. ## Features AI summary Based on 103 Funeral Home reviews Capterra data shows that buyers of funeral home software rank the following features as their top priorities: - **Financial Reporting** (**65%** of reviewers rated this feature as critical) - **Document Management** (**52%**) - **Pre-Need Management** (**54%**) eFD supports all three of the features reviewers rate most important: **Financial Reporting**, **Document Management**, and **Pre-Need Management**. Together, these capabilities help funeral homes track financial performance, keep records organized and accessible, and manage pre-need arrangements more effectively, allowing teams to handle daily operations with better accuracy and consistency. Financial Reporting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Pre-Need Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred Cremation Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. Accounting Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar eFD 34 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Cost Estimating: Forecast the cost and resources required to complete a project - Cremation Management: Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Event Calendar: A list of events with their respective dates - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Merchandising: The activity of promoting the sale of goods at retail - Multi-Location: Manage and support multiple locations - Pre-Need Management: Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - To-Do List: A digital list of items that need to be completed --- Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB James B. Head of Funerals Retail ### "An excellent product with professional support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2021 They are supportive, professional and keen to work with us as we develop our service Pros Ease of use, giving our team time to concentrate on the families we are serving Cons Nothing to dislike, very pleased with the move to Seker and eFD Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2022 Thank you for your feedback James, we look forward to continuing to grow eFD with the funeral industry expertise of our Users. JS Jonathan S. Director Retail ### "Douch Family Funeral Directors Say" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 30, 2020 Pros The ability to seamlessly integrate our accounts package (Xero) to eFD in real-time. To host the software cloud based so it can be accessed from anywhere and by all staff. To talk automatically to our Client's Web based Memoriam Portal via eFD's API. To be able to provide personalised correspondence to the client in a an easy to use editable format. The intuitive way the software leads the Funeral Director through funeral arrangement journey. The ability to review the up-to-date status of a funeral, at any time. Cons It took a little time to understand the setting up procedure. Once we fully understood how the suppliers, products, contacts and documents worked within eFD, all became clear, however a little time consuming. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 25, 2021 Thank you for your feedback Jonathan. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. Since your launch we have introduced a Microsoft Word add-on to assist with the creation of documents. SW Simon W. Managing Director Retail ### "Simon says!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2020 Overall, the product has revolutionised the way we work without requiring too much adaptation of our ways! Going forward, once we manage to integrate with an accounting package we will be able to take full advantage of its features. Pros The intuitive way that data is captured, displayed and used in progressing a funeral from initial enquiry through delivery. Cons Understanding and setting up products, suppliers and contacts, which is fiddly and repetitive. It also requires an acceptance that it will replace, or at least duplicate, your sales ledger. Once this is accepted its 'ways' become easier to understand. Reasons for choosing eFD It offered comprehensive management of a funeral without being gimmicky, had, or will have, links to other systems that mattered to us e.g. a client portal for transparency and, of course accounting systems. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 25, 2021 Thank you for your feedback Simon. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. During the onboarding process we recommend utilising our data import tool by submitting the data in the required templates to be imported by Seker, once the set up is complete, updating products, suppliers & contacts manually moving forward is simpler. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.