# Acronis Cyber Protect Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Acronis Cyber Protect Cloud Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more.

Source: https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud

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# 

 Acronis Cyber Protect Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Acronis Cyber Protect Cloud

## What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud is a single platform for MSPs that combines backup, cybersecurity, endpoint management and automation. It brings data protection, threat prevention, detection and response, disaster recovery, email security, RMM and more into one system with one agent and one console. The platform is built for multitenant environments and helps reduce tool sprawl, alert noise and manual work. AI-based detection and automation improve response times and lower operational effort. Flexible licensing models (per GB, per workload and solution based) let service providers match services to customer needs and control costs.

## What is Acronis Cyber Protect Cloud used for?

[Server Backup](https://www.capterra.com/server-backup-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

81%

Neutral

10%

Negative

9%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Acronis Cyber Protect Cloud alternatives

Highest Rated

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

[4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting price

$99.00

Per User, Per Month

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Monitoring & Management

4.2 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Backup and Recovery

4.1 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Real-Time Monitoring

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Alerts/Notifications

3.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitoring

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Patch Management

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Install software updates and bug fixes remotely

Acronis Cyber Protect Cloud 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Set a time to deploy patches automatically

Setup recurring or automatic scans

Create backups and provide methods to recover deleted/lost data

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

The ability to manage all patches within a network

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Install software updates and bug fixes remotely

Determine which patches should receive immediate attention

Test patches before deployment to mitigate security risks

Active monitoring of systems, applications, or networks

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Set up connections to third-party platforms to improve business processes

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Discover patch statuses and vulnerabilities

Control system access and/or deliverability for applications and email addresses

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Features

4.2 (77)

4.2

Based on 77 reviews

## Pricing

Value for money

4.0 (72)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/pricing/)

Value for money

4.0 (72)

4.0

Based on 72 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[

Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[

Atera](https://www.capterra.com/p/144309/Atera/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (69)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (69)

3.6

Based on 69 reviews

## User reviews

Overall rating

4.1

Based on 77 reviews

Filter by rating

5(32)

4(30)

3(8)

2(5)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Presales Engineer

Information Technology and Services

### "Very Good Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 23, 2025

My overall experience of the solution has been great as it does what is advertised. The security is robust; the backup is very seamless and the support team are always available to help when I have challenges.

Pros

Integration: I love the fact that I have access to so many features from one dashboard. I do not have to go to different solutions when I want to perform certain functions since it is all available to me from that one dashboard. I also love the fact that upscaling is so easy. By the click of a button, I can add more features and change what I want easily.

Cons

Implementation can be somewhat of a challenge depending on the environment I am deploying the solution to. Deploying the solution without active directory can be a bit cumbersome.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Food & Beverages

### "Powerful tool for security and backup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 6, 2025

Pros

Acronis Cyber Protect Cloud is a powerful tool for managing the security and backup of your devices.

Cons

Viewing security alerts on Acronis Cyber Protect Cloud is not intuitive enough

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Timothy C.

IT Engineer

Information Technology and Services

### "Acronis Cypber Protect Cloud - Jack of all trades, master of none"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 12, 2024

Pros

Able to backup different OS on different platform. Agent-less backup with VMware and hyper-V. All in one solution for backup, EDR, Microsoft 365 backup, Google Workspace backup, ticketing Easy to contact support as MSP

Cons

Backup estimation time is always inaccurate. Agent based backup all other platforms except for VMware and hyper-V. Difficulty when restoring backups stored in the Acronis Appliance. Very costly if storing backups in Acronis Cloud Can be confusing when integrating Acronis EDR and Windows Defender

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

ShadowProtect no longer has local support in locally.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TZ

Tom Z.

CTO

Environmental Services

### "Acronis Cloud2Cloud Backup for Google Workspace creates huge data volumes"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

November 12, 2024

OK, but not exciting. Too expensive, given the data growth in the backup. Will choose another product next time

Pros

We use the Cloud Backup. It has a good management console, great variety of data centers to store the backup, helpful sales staff and does the job - except for the issues raised. The initial setup was supported by a technical consultant, which was helpful. However, raising our issues with them did not help on the long run.

Cons

Excessive data growth, far above expectation for incremental backup; for Google Workspace Cloud to Cloud backup specifically; for Linux backups a little lesser degree, but still not explainable. Acronis claimed there was an issue but never resolved it, nor provided suggestions on how to re-configure the backup for better results. The management console is technically driven, so expect some minutes to learn their different configuration options or recovery process. Expect having to read the manual in detail when evaluating Acronis, as the details how the backup is performed seems to be part of our issue.

Switched from

[DiskStation](https://www.capterra.com/p/206898/Active-Backup-for-Business/)

End of life / storage full of the on-premise hardware

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Abhishek K.

IT Infrastructure engineer

Computer & Network Security

### "Best EDR + Backup solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2024

One of the best tool to do backup , EDR is great , Gives alerts and status of all the client devices in one page. Easy to run patches. URL filtering works well on enabled workloads.

Pros

Great tool to backup , manage and protect endpoints

Cons

Limited support to Mac OS devices , Provisioning Mac devices is also tricky

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Russell W.

CEO

Computer Software

### "Has good potential, but needs improvement in alerts to be a viable solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

August 16, 2024

We moved to another product because we had backups fail even though it showed the client was green - this ended with support saying even though it says it is successfull we should always dig deeper - I disagreed.

Pros

It is easy to setup and use, easy to implment and easy to manage multiple tenants.

Cons

When the backups don't work or have an error you don't always get notifications which is not good at all!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Stacy D.

Network Tech

Information Technology and Services

### "Acronis Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2024

Pros

I like the Ease of use and reliability.

Cons

The dashboard takes a while to load sometimes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gabor S.

Senior Programme Manager

Telecommunications

### "Useful for PC configuration (image backup and restore)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 4, 2023

Easy to operate because cloud backup can be performed with the same configuration as on-premises. Pricing is more economical than other services. An introductory one for those who do not use cloud services. We only restored the server as a test, but we converted the image to a model different from the physical server. Servers can be restored even in case of fire or disaster damage.

Pros

Since the operation during backup is relatively light, the resource utilization rate during backup does not increase much, even on low-specification servers. Easy-to-install agents. Easy to understand user interface. Many functions help to secure your data.

Cons

Email notifications are sent after the backup, but the email notifications do not arrive if the server fails. It would be nice if the cloud side could send a problem notification email if the backup were not done on the scheduled date and time. Reasonably priced and easy to operate.

Switched from

[Azure Backup](https://www.capterra.com/p/169885/Azure-Backup/)

Useful for configuring a large number of PCs. We significantly reduced configuration work time by backing up and restoring the functions, points and images that contributed to the problem.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reasons for choosing Acronis Cyber Protect Cloud

Originally, it was installed for the backup function. Still, after using it, vulnerability diagnosis, antivirus, and email protection functions can be used to some extent, reducing the operation cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 12, 2023

Hello! Thanks for the review. As about the email notifications, you can enable alert for missed backups in the options of each particular protection plan. And then enable the daily recap about active alerts.

SR

Sam R.

Network Engineer

Information Services

### "Decent Back up Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 14, 2023

Pros

When the back up works, it works well. Support is helpful the one time I needed assistance.

Cons

Initial set up of the back up plans and creating a new client can get confusing. Sometimes the back up error messages are vague.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Ru K.

IT Support

Food & Beverages

### "Good Backup Program, but constantly loses connection to server."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 11, 2023

Pros

The program backup with Full Backup, Chain Backup, Differential Backup, and Incremental Backup.You can choose which files and/or folders.

Cons

We use this program for laptops to backup on NAS, but the program loses connection to backup location if the laptop is outside of the office for too long (usually a month or so).In that case, we (support team) need to talk to the user to set the Acronis setting again...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/reviews/)

Popular comparisons

[N-central vs Acronis Cyber Protect Cloud](https://www.capterra.com/compare/13803-204559/N-central-vs-Acronis-Cyber-Protect-Cloud) 

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