--- title: "Acronis Cyber Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Acronis Cyber Platform Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Acronis Cyber Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Acronis Cyber Platform ## What is Acronis Cyber Platform? Acronis Cyber Protect Cloud (now Acronis Cyber Platform) is a single platform for MSPs that combines backup, cybersecurity, endpoint management and automation. It brings data protection, threat prevention, detection and response, disaster recovery, email security, RMM and more into one system with one agent and one console. The platform is built for multitenant environments and helps reduce tool sprawl, alert noise and manual work. AI-based detection and automation improve response times and lower operational effort. Flexible licensing models (per GB, per workload and solution based) let service providers match services to customer needs and control costs. ## What is Acronis Cyber Platform used for? [Server Backup](https://www.capterra.com/server-backup-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/) Overall rating Based on 115 user reviews Reviews sentiment Positive 81% Neutral 10% Negative 9% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Acronis Cyber Platform alternatives Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/alternatives/) ## FAQs about Acronis Cyber Platform Overview ### What problems does Acronis Cyber Protect Cloud solve? Acronis Cyber Protect Cloud solves missed backups, fragmented endpoint protection, and slow recovery after device, server, or ransomware incidents. It centralizes scheduled local and cloud backups, status alerts, patching, and file or system restores. Managed service providers, IT administrators, help desk teams, and small businesses benefit from managing diverse client devices and recovery workflows. Answer based on 64 reviews Overview ### Which roles and teams benefit most from Acronis Cyber Protect Cloud? Acronis Cyber Protect Cloud is most used by IT managers, network and systems engineers, and service technicians managing endpoint protection, backups, and recovery across client or internal environments. Managed service teams use centralized monitoring and incident response, while CEOs, owners, directors, and CTOs oversee security continuity, risk reduction, and service delivery. Answer based on 78 reviews Overview ### What company size and industries is Acronis Cyber Protect Cloud built for? Acronis Cyber Protect Cloud is built for MSPs, with small businesses representing 82% of reviewers and Information Technology and Services accounting for 41%. It also serves enterprise organizations (12%) and midsize businesses (5%), with adoption in Computer Software (7%) and Computer & Network Security (5%). Answer based on 78 reviews Features and Usability ### What are the key features of Acronis Cyber Protect Cloud? Acronis Cyber Protect Cloud includes core backup and recovery features, with scheduled backups, file-level restore, disk imaging, and cloud storage. Differentiating protection capabilities include endpoint protection, anti-ransomware defenses, vulnerability scanning, patch management, and centralized monitoring through a cloud management console with alerts and reporting. Answer based on 48 reviews Integrations ### Which third-party tools and platforms does Acronis Cyber Protect Cloud integrate with? Acronis Cyber Protect Cloud integrates with Google Workspace and a catalog of about 20 platforms, including Microsoft 365, Microsoft Azure, Microsoft Teams, Autotask PSA, ConnectWise PSA, ConnectWise Automate, Kaseya VSA, Jamf Pro, and Citrix Workspace. It also connects with Alibaba Cloud, IBM Cloud, and Plesk. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Acronis Cyber Protect Cloud offer? Acronis Cyber Protect Cloud provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review of product topics. Answer based on 1 reviews Getting Started and Support ### What customer support options does Acronis Cyber Protect Cloud offer, and how do users rate the experience? Acronis Cyber Protect Cloud offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support staff as helpful, dedicated, and quick to resolve issues, especially through chats and tickets. However, some report difficult self-troubleshooting, inconsistent expertise, escalations, and response delays lasting several days. Answer based on 36 reviews Security ### How does Acronis Cyber Protect Cloud handle data security and access control? Acronis Cyber Protect Cloud uses encrypted cloud backups, onsite and offsite backup management, ransomware protection, endpoint protection, data loss prevention, and cloud disaster recovery to protect devices and critical data. It also supports mobile devices and multiple workloads. Security alerts may be difficult for some users to view intuitively. Answer based on 10 reviews ## Features AI summary Based on 965 Server Backup reviews Capterra reviewers highlight these as the features buyers care about most when choosing server backup software: - **Disaster Recovery** (**70%** of reviewers rated this feature as critical) - **VM Backup** (**73%**) - **Incremental Backup** (**48%**) Acronis Cyber Protect Cloud supports **Disaster Recovery**, which is one of the top capabilities server backup buyers look for. However, it does not offer **VM Backup** or **Incremental Backup**. Instead, it provides **Secure Data Storage** (**61%**), another feature reviewers rate as important. This mix can still help businesses protect backup data and recover from outages, providing teams with more reliable data protection and business continuity support. Secure Data Storage 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Remote Monitoring & Management 4.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Backup and Recovery 4.1 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Real-Time Monitoring 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Patch Management 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Alerts/Notifications 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Acronis Cyber Platform 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Network Wide Management: The ability to manage all patches within a network - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.2 (78) 4.2 Based on 78 reviews ## Pricing Value for money 4.0 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/pricing/) Acronis Cyber Protect Cloud Choose from 3 pricing models It includes: - Corporate Whitelist - Forensic Mode - Remote Device Wipe - Safe Recovery of the Backups - Scan Backups for Malware Value for money 4.0 (72) 4.0 Based on 72 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[ Atera IT Management](https://www.capterra.com/p/144309/Atera/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (70) 3.6 Based on 70 reviews ## User reviews Overall rating 4.3 Based on 115 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(43) 3(8) 2(5) 1(2) Mentioned topic Recent reviews first, then most helpful WO William O. ### "Backup confiável, proteção robusta e interface intuitiva" 4.5 November 6, 2026 Uso o Acronis Cyber Protect Cloud para fazer backup e recuperar arquivos. Pros Gosto muito de usar o Acronis Cyber Protect Cloud (agora Acronis Cyber Platform). A proteção cibernética também é boa, a interface é intuitiva e os computadores são rápidos na hora de replicar. As ferramentas funcionam muito bem, e foi tranquilo usar depois da migração. Cons O único ponto que poderia melhorar é facilitar ainda mais o uso das ferramentas do Acronis Cyber Protect Cloud; elas funcionam muito bem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IF Igor F. Analista Used the software for: 1-3 years ### "Analise Acronis com base na uitlização diária" 4.5 November 6, 2026 Ajuda na segurança dos dados vide backup assim como na segurança via EDR Pros A facilidade para implementação e gestão dos ativos. Cons As opções de notificação e também os relatórios nativos poderiam ter mais opções. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Renan D. Analista de Infraestrutura de TI Used the software for: 5+ years ### "Backups e proteção de endpoints centralizados com interface intuitiva" 4.5 November 6, 2026 O Acronis Cyber Protect Cloud nos ajuda principalmente a centralizar e automatizar a gestão de backups, especialmente em ambientes de hospedagem que utilizam WHM/cPanel. A integração com essas plataformas é um dos grandes diferenciais da solução, pois simplifica o gerenciamento, reforça a proteção dos dados e facilita a recuperação de contas, arquivos e informações dos clientes, tornando as atividades diárias da equipe de infraestrutura muito mais práticas. Ainda que, ocasionalmente, enfrentemos dificuldades em alguns processos de restauração e falhas de backup que exibem mensagens de erro genéricas — o que dificulta identificar a causa raiz —, a solução agrega bastante valor à operação. A automação das rotinas de backup reduz o trabalho manual, facilita o acompanhamento das tarefas e contribui para a continuidade dos serviços. No geral, a integração com WHM/cPanel é excelente e representa um ganho significativo de produtividade no nosso dia a dia. Pros O que mais gosto no Acronis Cyber Protect Cloud é a centralização do gerenciamento de backups e da proteção de endpoints em uma única plataforma. A interface é intuitiva, facilita o monitoramento dos dispositivos e permite acompanhar a execução dos backups, definir políticas de retenção e realizar restaurações com agilidade. Outro diferencial é a integração entre backup, segurança e recuperação de desastres, o que simplifica a administração e reduz o tempo operacional da equipe de TI. Além dessa facilidade de gerenciamento, a plataforma apresenta bom desempenho tanto na execução quanto na recuperação de backups. As políticas automatizadas ajudam a diminuir a necessidade de intervenção manual, e a possibilidade de gerenciar múltiplos ambientes em um único console contribui diretamente para a produtividade da equipe de infraestrutura. No quesito custo-benefício, ter backup e segurança centralizados ajuda a otimizar os investimentos e a reduzir a complexidade operacional. Os recursos de proteção contra ransomware e o monitoramento de ameaças também agregam valor à solução. A documentação e os recursos de suporte são úteis na implantação e na administração do ambiente, embora alguns processos e configurações mais avançadas ainda possam ser simplificados. Cons Um dos pontos que considero que precisa melhorar é a atuação do suporte técnico, que muitas vezes acaba sendo mais reativa do que proativa. Já me deparei com situações em que atualizações ou mudanças na plataforma foram implementadas, mas a própria equipe de suporte ainda não tinha conhecimento suficiente sobre as novidades, nem informações claras para orientar o cliente. Isso acaba dificultando a resolução de problemas e aumentando o tempo necessário para obter respostas. Na minha visão, uma comunicação mais eficiente entre as equipes de desenvolvimento e suporte, junto com treinamentos prévios sobre novas funcionalidades e atualizações, ajudaria bastante a tornar o atendimento mais ágil e a melhorar a experiência dos clientes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ronilson M. Suporte Tecnico Used the software for: Less than 1 year ### "Fácil de gerenciar, integração simples e preços acessíveis" 5.0 November 6, 2026 Backup rápido e diário do ambiente MO365. Pros Produto fácil de gerenciar, com integração simples. O processo é rápido e prático, e os preços são acessíveis e negociáveis. Cons Alertas de erros não são claras e objetivas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wellington D. ### "Backup e segurança centralizados, com interface a aprimorar" 5.0 November 6, 2026 Uso o Acronis Cyber Protect Cloud para lidar com perdas de dados, ataques de ransomware e recuperação de sistemas, restaurando rapidamente informações e ambientes após falhas ou incidentes de segurança. Pros Gosto da facilidade de gerenciamento do Acronis Cyber Protect Cloud, que reúne backup, segurança e monitoramento em uma única plataforma. Isso reduz o tempo que gasto com administração e torna a gestão dos ambientes dos clientes mais simples e eficiente. A configuração inicial foi simples e rápida, com implantação intuitiva e gerenciamento fácil do backup. Cons A interface do Acronis Cyber Protect Cloud poderia ser mais intuitiva, com menus mais organizados e acesso mais rápido a relatórios, backups e políticas de segurança. Isso reduziria o tempo que gasto para localizar configurações e administrar os ambientes dos clientes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kauê S. Account Manager Used the software for: Less than 1 year ### "Console única para tudo, com monitoramento fácil e recuperação simples" 5.0 November 5, 2026 Fragmentação de ferramentas, vulnerabilidades de ataques avançados e gerenciamento de ambiente hibrido Pros Console unica pra tudo, facilidade de monitoramento, recuperação simples Cons Complexidade de skus curva de aprendizado da ferramenta custo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rogerio M. Analyst Used the software for: 1-3 years ### "Easy to Install, Simple to Use, and Fast Backup & Recovery" 4.5 November 5, 2026 Sure fasted with backup and restore with security. Pros Easy installation and easy use. Fast recovery and backup Cons Have some features that need specific licenses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bianca S. ### "Backup e segurança integrados, com curva de aprendizado" 5.0 November 5, 2026 Eu uso o Acronis Cyber Protect Cloud para navegar em sites externos. Também temos um comunicado da CGTI sobre atualizações necessárias nos equipamentos. Pros Gosto dos agentes únicos, da integração entre backup e segurança, da flexibilidade e da automação e IA. Acho a Acronis Cyber Protect Cloud uma ferramenta muito boa, e minha experiência tem sido muito boa. A configuração foi bem tranquila, apesar de uma dificuldade na passagem de conhecimento. Cons A plataforma é bem vasta e agrega muitas funções, então a equipe técnica tem uma curva de aprendizado. A configuração foi bem tranquila, embora tenha havido uma dificuldade na passagem de conhecimento. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Leandro B. ### "Backups sem Hardware e Gestão Centralizada, com Políticas a Simplificar" 5.0 November 5, 2026 Uso o Acronis Cyber Protect Cloud para fazer backup da infraestrutura local sem investir em hardware para o servidor de backup e dos dados do Microsoft 365 de forma rápida e com grande retenção. Pros Gosto do gerenciamento centralizado em nuvem, com um painel disponível em qualquer lugar e acesso com MFA, além da praticidade para executar atividades. Também valorizo fazer backup da infraestrutura local sem precisar investir em hardware para o servidor de backup. O backup do Microsoft 365 é rápido e tem grande retenção, e o onboarding para implementar a ferramenta é prático. Cons Acho que o layout da configuração de políticas poderia ser mais otimizado. Quando habilito os pacotes, aparece uma quantidade muito grande de informações, e os pacotes avançados deveriam ter menus mais segmentados. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF João F. Diretor Comercial Used the software for: Less than 1 year ### "Praticidade para restaurar backups de servidores e do Microsoft 365" 5.0 November 5, 2026 Não sei! Pros O que eu mais gosto e da praticidade para restaurar um backup, tanto de arquivos de um servidor quanto do Microsoft 365 Cons O menu é muito complexo com muitas variações, penso que a interface pode ser melhor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [N-central vs Acronis Cyber Platform](https://www.capterra.com/compare/13803-204559/N-central-vs-Acronis-Cyber-Protect-Cloud)