# iStaffRota Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iStaffRota Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/204585/iStaffRota/alternatives

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# 

 iStaffRota Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iStaffRota

## What is iStaffRota?

iStaffRota is the all-in-one, cloud-based solution for managing your care agency with ease. With real-time updates and integrated modules, it streamlines operations while ensuring regulatory compliance. Enhance your service with our recruitment module, seamlessly linked to iStaffRota for efficient staffing management. iStaffRota offers all the essential features of home care software, plus advanced tools for growing organisations—like branch management, task tracking to stay on top of actions, and a control dashboard for complete oversight. Designed to meet the unique needs of Domiciliary Care, Supported Living, and Nursing Agencies, iStaffRota delivers tailored solutions that simplify operations and enhance care quality, helping your organisation grow and succeed.

## What is iStaffRota used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£35

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iStaffRota?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.istaffrota.com&name=iStaffRota)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iStaffRota

4.8 (11)

VS.

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting Price

£35

Usage Based, Per Month

Starting Price

$295

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (11)

Ease Of Use

4.5 (151)

Value For Money

4.8 (10)

Value For Money

4.4 (93)

Customer Service

4.5 (11)

Customer Service

4.6 (144)

## iStaffRota alternatives

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (19)](https://www.capterra.com/p/197065/SMARTcare/reviews/)

Starting price

$195.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Care Plan Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Client Management

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Payroll Management

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Scheduling

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

iStaffRota 54 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Plan events and/or activities

Specifically for long term care providers

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage the care, assistance, or services that take place in patient's home

Manage and track all disruptions and incidents

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Meal and snack planning, scheduling and distribution

Records of patients' medical history

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (11)

4.9

Based on 11 reviews

## Pricing

Value for money

4.8 (10)

Basic

£35.00

Usage Based,Per Month

It includes:

-   Unlimited number of users
-   Unlimited number of patient
-   Pay As You Grow prices to help you get started.

Value for money

4.8 (10)

4.8

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (11)

4.5

Based on 11 reviews

## User reviews

Overall rating

4.8

Based on 11 reviews

Filter by rating

5(9)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Blessing M.

Compliance Manager

Hospital & Health Care

### "iStaffRota Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 14, 2024

Pros

Its efficient and user friendly. That is terms of compliance, payroll data, shift monitoring and signatures.

Cons

None, as the system often goes through regular updates.

Reasons for choosing iStaffRota

User friendly for service users and candidates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rufaro M.

Recruitment Consultant

Hospital & Health Care

### "Mudimu review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 14, 2024

Pros

Centralization of management system (booking, invoicing, shift management).

Cons

I haven't experienced anything I like least.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Anthony F.

Manager

Hospital & Health Care

### "Top Care Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2024

Very effective and easy to understand, there is a help section to use.

Pros

Its ease of use with the scheduling, invoicing planning

Cons

I liked all the functionalities and they work well

Reasons for choosing iStaffRota

Istaffrota met all my needs, and it is working effectively

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicole B.

Manager

Hospital & Health Care

### "Istaffrota "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 7, 2024

Pros

Ease of use and setup Ease of configuration Customisability

Cons

Would loved to see more prompts in risk assessments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Andrew T.

Registered Manager

Health, Wellness and Fitness

### "Very impressed with the IStaff Rota Electronic Care Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2023

Very impressed overall.

Pros

Ease of use and affordability. Our staff also find it very easy to use.

Cons

I am relatively new and still exploring, so far all ok.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Faith M.

director

Hospital & Health Care

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2022

Schedulling, payroll invoices. analytics, client roster

Pros

This system has made m life easy, i have time to my self as it does all the administration and finance tasks

Cons

most of the things that i needed were tailor made for me and additional functions are developed on request so what i did not like was rectified

Alternatives considered

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Reasons for choosing iStaffRota

It was affordable and the mobile app came with he package

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Victoria M.

Registered Manager

Hospital & Health Care

### "Great app for care management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2022

We now have plenty of time to do other things, we don't forget to enter information as everything is ready in the system.

Pros

Care management side, risk assessments. All these are intensely covered.

Cons

we like everything so far. No concerns at the moment.

Reasons for choosing iStaffRota

Great support, saves time, everything needed in one place

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Barbara A.

Registered manager

Hospital & Health Care

### "Excellent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2022

Excellent experience

Pros

The support from the team is excellent. I like the soft ware because it’s user friendly, very effective and reliable.

Cons

Learning a new system and getting staff trained to use the system.

Reasons for choosing iStaffRota

Recommendation from a friend

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kwesi A.

Recriuitement and Training Lead

Hospital & Health Care

### "GREAT SYSTEM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2020

It is a one-stop-shop for us

Pros

We receive great customer service from the service, the system is easy of use, very affordable, Families of service users have access and real-time visit notes and medication reports. we are able to use it for complex scheduling of shifts. A truly bespoke system that serves our purpose. We receive quick response to queries from the team.

Cons

None yet, looking forward to the possibility of linking with other systems. Maybe its available but we haven't had the need for it yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2020

Thank you for your kind recognition of our hard work. here to serve

YC

Yvette C.

Manager

Hospital & Health Care

### "Excellent service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 3, 2020

very good

Pros

Easy to use and to understand, can be adjusted to our needs

Cons

More option could be added on the software for the rota purpose

Reasons for choosing iStaffRota

We had a few trial for free, we find it easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2020

Thanks for you kind words. We always do our best to serve our customers. We now have the functionality to compute daily and weekly rates on a free upgrade, these might help you with further automation.

[View all Reviews](https://www.capterra.com/p/204585/iStaffRota/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)