# iStaffRota Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is iStaffRota the right Home Care solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204585/iStaffRota/reviews

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iStaffRota

4.8 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of iStaffRota

Ease of use

5.0

Customer Service

4.5

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Kwesi A.  
Recriuitement and Training Lead  
Hospital & Health Care  
Used the software for: 1-2 years

### "GREAT SYSTEM"

July 6, 2020

5.0

It is a one-stop-shop for us

Pros

We receive great customer service from the service, the system is easy of use, very affordable, Families of service users have access and real-time visit notes and medication reports. we are able to use it for complex scheduling of shifts. A truly bespoke system that serves our purpose. We receive quick response to queries from the team.

Cons

None yet, looking forward to the possibility of linking with other systems. Maybe its available but we haven't had the need for it yet.

Review Source

Response from Leapmind

September 10, 2020

Thank you for your kind recognition of our hard work. here to serve

FM

Faith M.  
director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent"

July 26, 2022

5.0

Schedulling, payroll invoices. analytics, client roster

Pros

This system has made m life easy, i have time to my self as it does all the administration and finance tasks

Cons

most of the things that i needed were tailor made for me and additional functions are developed on request so what i did not like was rectified

Alternatives considered

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Reason for choosing iStaffRota

It was affordable and the mobile app came with he package

Review Source

PK

Patrick K.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "We needed a software like this"

May 29, 2020

5.0

Pros

I really like the end to end process included in this software. I can set up a hundred shifts in advance then the software will help me to track: Bookings, No Shows, cancellation... This software also helps me to generate timesheets and clients' invoices in one click. The process to invoice my clients and pay my employees takes me 1h instead of 1 week like before.

Cons

For this software to be perfect, it is necessary to improve certain already existing functionalities.

Review Source

Response from Leapmind

June 3, 2020

Thank you very much for this useful feedback, our sole aim is to continuously improve our customer experience. We have updated the system with new functionality. happy to provide a demo/training at our next review meeting.

BM

Blessing M.  
Compliance Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "iStaffRota Review"

May 14, 2024

5.0

Pros

Its efficient and user friendly. That is terms of compliance, payroll data, shift monitoring and signatures.

Cons

None, as the system often goes through regular updates.

Reason for choosing iStaffRota

User friendly for service users and candidates

Review Source

AF

Anthony F.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Top Care Review"

May 9, 2024

5.0

Very effective and easy to understand, there is a help section to use.

Pros

Its ease of use with the scheduling, invoicing planning

Cons

I liked all the functionalities and they work well

Reason for choosing iStaffRota

Istaffrota met all my needs, and it is working effectively

Review Source

VM

Victoria M.  
Registered Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great app for care management"

July 12, 2022

5.0

We now have plenty of time to do other things, we don't forget to enter information as everything is ready in the system.

Pros

Care management side, risk assessments. All these are intensely covered.

Cons

we like everything so far. No concerns at the moment.

Reason for choosing iStaffRota

Great support, saves time, everything needed in one place

Review Source

NB

Nicole B.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Istaffrota "

May 7, 2024

4.0

Pros

Ease of use and setup Ease of configuration Customisability

Cons

Would loved to see more prompts in risk assessments

Review Source

RM

Rufaro M.  
Recruitment Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mudimu review"

May 14, 2024

5.0

Pros

Centralization of management system (booking, invoicing, shift management).

Cons

I haven't experienced anything I like least.

Review Source

YC

Yvette C.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent service"

June 3, 2020

4.0

very good

Pros

Easy to use and to understand, can be adjusted to our needs

Cons

More option could be added on the software for the rota purpose

Reason for choosing iStaffRota

We had a few trial for free, we find it easy to use

Review Source

Response from Leapmind

June 9, 2020

Thanks for you kind words. We always do our best to serve our customers. We now have the functionality to compute daily and weekly rates on a free upgrade, these might help you with further automation.

BA

Barbara A.  
Registered manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent product"

February 10, 2022

5.0

Excellent experience

Pros

The support from the team is excellent. I like the soft ware because it’s user friendly, very effective and reliable.

Cons

Learning a new system and getting staff trained to use the system.

Reason for choosing iStaffRota

Recommendation from a friend

Review Source

AT

Andrew T.  
Registered Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very impressed with the IStaff Rota Electronic Care Management System"

February 24, 2023

5.0

Very impressed overall.

Pros

Ease of use and affordability. Our staff also find it very easy to use.

Cons

I am relatively new and still exploring, so far all ok.

Review Source

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