--- title: "Join.chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Join.chat Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more." source_url: "https://www.capterra.com/p/204597/Join-chat/" page_type: "product" language: "en" --- # Join.chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Join.chat ## What is Join.chat? The best WhatsApp plugin for WordPress. We help more than 200,000 businesses around the world to attract users and turn them into customers. ## What is Join.chat used for? [Lead Generation](https://www.capterra.com/lead-generation-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Join.chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://join.chat/en/&name=Join.chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Join.chat 4.5 (2) VS. [4.5 (571)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (571) Value For Money 4.0 (1) Value For Money 4.3 (544) Customer Service 5.0 (1) Customer Service 4.4 (539) ## Join.chat alternatives [4.5 (6,249)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (321)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [useArtemis](https://www.capterra.com/p/267486/useArtemis/) [4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Dripify](https://www.capterra.com/p/215082/Dripify/) [4.7 (477)](https://www.capterra.com/p/215082/Dripify/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Join.chat Overview ### What company size and specific industries is Join.chat built for? Join.chat is designed for WordPress users, especially development and marketing companies, as well as independent users such as bloggers, freelancers, and small businesses. It fits organizations that manage websites on WordPress and need a chat solution suited to service providers, solo professionals, and smaller teams. Features and Usability ### What are the key features of Join.chat? Join.chat offers a contact database for storing lead details, lead capture tools for collecting inquiries, customizable branding for matching chat elements to a business identity, and third-party integrations for connecting with other software. These core features support contact management, branded messaging, and data exchange across systems. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Join.chat offer? Join.chat provides documentation to support team training and onboarding. Documentation offers written reference material for reviewing setup steps, checking features, and answering common questions during implementation and use. Getting Started and Support ### What customer support options does Join.chat offer? Join.chat provides chat support. Users can reach support through chat for help with setup, account questions, and product issues. No reviewer feedback is available here to describe response times or support quality, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 6,439 Lead Generation reviews Capterra reviewers highlight these features as the main priorities when choosing lead generation software: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**43%**) Join.chat includes **Lead Capture**, which helps businesses collect prospect information at the point of interest. However, it does not include **Search/Filter** or **Lead Management**. Instead, it offers **Contact Database** (**45%**), a feature that gives teams a central place to store and organize lead details. Together, these capabilities help businesses capture new opportunities and keep customer information accessible, allowing teams to follow up more efficiently. Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Branding Add customized logos and colors to align with company branding Lead Capture Automatically identify and save contact information of potential customers Third-Party Integrations Set up connections to third-party platforms to improve business processes Join.chat 4 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - Lead Capture: Automatically identify and save contact information of potential customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Alejandro G. MEDICO CIRUJANO Hospital & Health Care ### "Soporte tecnico excelente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2025 Excelente experiencia. El soporte técnico, en especial \[contenido sensible oculto\] y su equipo, me ayudaron rápidamente a resolver un problema con el Chat Funnel. Muy recomendable. Pros Relación calidad-precio Atención al cliente Facilidad de uso Gestión de correo electrónico Generación de clientes potenciales Cons “Requiere algo de configuración inicial, pero una vez listo funciona muy bien.” La guía podría ser más detallada para usuarios no técnicos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dick C. manager Hospitality ### "Reach out to new clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 1, 2022 Significantly more clients contacted me, as everyone uses WhatsApp and this requieres less effort. Pros easy to use. The impact on contact with new clients was inmediate and consistent. Cons Automatic response seems a bit limited. Reasons for choosing Join.chat It had the best recommendations among other similar plugins. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.