# Crunch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crunch Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/204607/Crunch-Zero/alternatives

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# 

 Crunch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crunch

## What is Crunch?

Crunch combines bespoke online accounting software with award-winning client support and expert accountants to create a market-leading accounting solution for small business owners and freelancers. Organise your expenses, send invoices on the go, set up automated payment reminders, record your business mileage, all within a secure cloud storage system. We can even support you with your annual Self Assessment!

## What is Crunch used for?

[Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Budgeting](https://www.capterra.com/budgeting-software/)

Top alternative

Featured

Overall rating

Based on 42 user reviews

Reviews sentiment

Positive

86%

Neutral

5%

Negative

10%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crunch

4.4 (42)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (37)

Ease Of Use

4.0 (7,619)

Value For Money

4.2 (37)

Value For Money

3.8 (6,536)

Customer Service

4.5 (37)

Customer Service

3.8 (6,240)

## Crunch alternatives

Highest Rated

[4.5 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

Starting price

$22.00

Per User, Per Month

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.4 (671)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Bank Reconciliation

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

Time & Expense Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Billing Portal

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Gateway through which end users can view past bills and pay current invoices

Customizable Invoices

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Invoices that can be tailored according to company's branding, payment terms and personalized information

Expense Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Crunch 41 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Create budgets based on historical data and future projections

Manage contact details and communication with clients

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Invoices that can be tailored according to company's branding, payment terms and personalized information

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Plan, pay and track business related expenses.

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Centralized accounting record which tracks all financial transactions

Business model that charges based on the amount of time spent on an hourly basis

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Manage and handle various international currencies

Create, send, and view electronic invoices

Reconcile payments with corresponding invoices or orders for accounting purposes

Manage employee salary processes, data, taxes, and records administration efficiently

Business model that bills clients an amount based on the project/task/job performed

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Calculation of consumption tax imposed on the sale of goods/services

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Log and record hours worked and costs spent to assist in billing and invoicing

Get Advice

We can help you find the software with the features you need.

Features

4.4 (36)

4.4

Based on 36 reviews

## Pricing

Value for money

4.2 (37)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/204607/Crunch-Zero/pricing/)

Crunch Free (Solo Trader)

$0.00

Value for money

4.2 (37)

4.2

Based on 37 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (37)

4.5

Based on 37 reviews

## User reviews

Overall rating

4.4

Based on 42 reviews

Filter by rating

5(31)

4(5)

3(2)

2(1)

1(3)

Mentioned topic

Sorted by most recent

MM

Maia M.

Commercial Counsel

Law Practice

### "Easy to use and fantastic Customer Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2021

Great experience from day 1 thanks to the amazing platform and great customer service anytime I had specific questions. The teams are all very responsive and always incredibly patient and willing to help.

Pros

The software is very intuitive, easy to use and has great features like the synchronisation with bank accounts which makes the registration of expenses fast and efficient.

Cons

I can’t think of anything. I have never encountered issues with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hi Maia, Thank you very much for taking the time to leave this review of Crunch, it's really great to receive such positive feedback! We look forward to working with you for many years to come. All the best, Jen - Client Experience Manager

SL

Stephen L.

Technical Director

Computer Software

### "Running a small company made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2021

Overall experience was excellent. The customer support was always helpful and the system was easy to use. I could not have run a single owner/directory company without them.

Pros

The best thing about using Crunch was the peace of mind when dealing with invoicing and tax. Everything was clear and I could be sure things were being handled properly.

Cons

There were sometimes bugs in the front end, like reconcilling bank account entries via .csv file. Upload and reconcile in one go didn't work, but uploading first, then reconcilling separarely after refreshing the front end did. It took a while before they did a UI refresh, and the bug still existed after that, but it wasn't a deal breaker!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2021

Hi Stephen, Many thanks for this review, we really appreciate your detailed feedback! It's really great to hear that Crunch was able to offer you the peace of mind you needed to run your company. Our product team are really keen to act on all the feedback we receive about the software and are taking a look at the bug you've mentioned. Thanks again! All the best, Jen - Client Experience Manager

EK

Emma K.

Director, EK Authoring

Information Technology and Services

### "Easy to navigate and reassuring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2021

day-to-day business accounting. Ensuring I am always ahead of my accounting requirements. Even after striking off my company, Crunch have continued to offer support with HMRCs system issues. If I find myself as a sole trader or setting up a company in the future, I will be coming straight back to Crunch

Pros

Straightforward to use. Easy to track everything and stay on top of it. Is the difference between running a company successfully (or paying fines to HMRC)

Cons

Small learning curve and mobile app at first had a couple of small bugs, but nothing major.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2021

Hi Emma, Thank you very much for taking the time to leave this feedback! It's great to hear that you found Crunch was able to help you run your company successfully and we look forward to welcoming you back in the future should the need arise. All the best, Jen - Client Experience Manager

DB

David B.

Director

Information Technology and Services

### "Good accountancy company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2021

Crunch were the accountancy for my contracting business for over six years. They were always very helpful and professional and their software is good, modern, and easy to use.

Pros

Easy, understandable, user friendly, generally never had any problems

Cons

no problems - I never really had any bad issues with Crunch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hi David, It's been a pleasure to support you with your contracting business over the years, thank you very much for taking the time to leave us this positive feedback! All the best, Jen - Client Experience Manager

HG

Hattie G.

Director

Philanthropy

### "Easy to use and supportive team! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2021

Brilliant!

Pros

Crunch is really user friendly and if there is ever a query or grey area, the crunch team are available to help out. You have a dedicated team who all communicate well with each other so you’re never repeating yourself. They make everything really simple, remove the feeling of being overwhelmed and are never patronising, no matter how basic the question.

Cons

There are a couple of features and terms that seem to be redundant and I use Monzo and there are still a few co figurations with tax pots that don’t work yet.

Reasons for choosing Crunch

A friend recommended Crunch to me

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hi Hattie, Thank you very much for taking the time to leave this review! I appreciate your feedback about Monzo and we're working with our open banking partner to make it easier to use pots. We'll let you know as soon as any updates are available! Thanks again, Jen - Client Experience Manager

DK

David K.

Software Developer

Information Services

### "Going massively downhill"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 5, 2019

Trying to use them as accountants for my small limited company. Pretty tempted to swap to Quickbooks.

Pros

Bank reconciliation with certain banks is free and easy to use. Nice to know your tax exposure at any point.

Cons

They are dropping their iPhone app, which is pretty basic and could be so much better, but allows fast expense entry. No have top use their website, which isn't the best. You no longer have a dedicated account manager, you have a pool of them, so you don't get continuity and there's always a different person responding to emails. There seems to be a huge shortage of accountants, they take literally 1-2 weeks to reply to a basic email. End of year accounts has a lead time of 8 weeks and you have to chase to actually achieve that (I understand that its fully automated, the accountant just needs to double check it, which is pretty basic, I have no idea why it takes so long in this day and age). You ask a specific question and quite often get a generic response. They do not offer any helpful tax advice or go out their way to help. Expensive when compared to the competition.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Rick E.

Head of Digital

Marketing and Advertising

### "Honest and upfront advice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2019

Coming from a different accounting company with poor communications and the feeling I was just a number, Crunch made me feel valued and went out of the way to prove it. So far very good support and additional services all under one umbrella.

Pros

All my accounting needs in one place, with access to a very good platform. Quick response from team when needed.

Cons

Pricing was not as clear as stated, ended up being more than what was pitched on site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DZ

Damien Z.

Software Engineer

Computer Software

### "Software is good but pretty awful company with low quality service & high staff turnover"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 8, 2019

The software works pretty well but the company itself basically does nothing for you. You do all the expenses and reconciliation yourself and most of the tax calculation is automated or you have to do it yourself so the accountant only looks at it for the corporation tax return. They never suggest ways you can save tax apart from the most basic standard ways. They never consult you about expected earnings for coming years to put in place any tax saving strategies. They never do what they say they will do unless you hound them. When I finally decided to close my business they told me it would take a couple of months but a year later they still had not done it so then it gave me issues with my tax return. I've had 5 different account handlers in 6 years all of which seem a bit clueless. You pay standard accounting fees for a computer to do the work for them and the little work an accountant does is done very very slowly or not at all. I'll use an old fashioned accountant next time as I paid a lot less tax than with crunch.

Pros

Easy to see the exact state of your business at any moment Easy to export data and tax documents

Cons

Steep learning curve You do all of the reconciliation yourself instead of an accountant No proactive tax advice or strategy so you pay a lot more tax overall

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Adam M.

Procurement Specialist

### "I am giving one star as I can't give zero. I would strongly recommend avoiding this company at all c"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 1, 2018

none

Pros

I can't think of many, the software is stage to use. you have to use different parts of the site for invoices.

Cons

I am giving one star as I can't give zero. I would strongly recommend avoiding this company at all costs. They messed up my payroll, my VAT and I am not sure whether the rest of the work they did is correct. I had to take out a bank loan to pay for the incorrect VAT and personal tax which was a couple of thousand out. After many calls to the HRMC I finally got this corrected myself. I am currently paying interest on a loan because of their mistakes, I complained but they aren't willing to offer compensation. Their attitude until I complained was very flippant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TO

tom o.

director

### "I have been a customer since 2012 and noticed the services getting poorer every year"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 2, 2018

Pros

It used to be a reliable bespoke service, with staff who care and follow their customers. But I have noticed the services getting poorer every year.

Cons

At this day, their services looks more like a bunch of automated emails rather than a true service helping you handling your tax efficiently. I am now dealing with the worst customer experience, with late fee payments and been forced to pay a full year of subscription despite my wish to leave. I am currently seeking for legal help as anywhere else is a pro-rata based type of subscription. I thought that a start up would had the decency to consider their old customers who endured the up and down of their development. I am shocked of their very poor ethics and consideration against freelancers and small businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204607/Crunch-Zero/reviews/)

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