# Page 3 | Octopus CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Octopus CRM the right Lead Generation solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204641/Octopus-CRM/reviews

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Octopus CRM

4.6 (274)

[View alternatives](https://www.capterra.com/p/204641/Octopus-CRM/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Octopus CRM

## Showing most helpful reviews

Showing 51-75 of 274 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James R.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A whole lot of bang for your buck"

June 12, 2020

5.0

Overwhelmingly positive. The amount of time and stress that it saves me is so worth it!

Pros

Octopus saves me so much time and hassle. It does it job and has taken care of some of the boring, mundane parts of my workload every day. It’s a powerful tool that you’d think would be way expensive but is really affordable!

Cons

It can be a little overwhelming at the beginning as you’re setting things up, but they have really good support videos to help guide you through.

Reason for choosing Octopus CRM

Better tool, easier to use, and better value.

Review Source

FM

François M.  
Auto-entrepreneur  
Internet  
Used the software for: 6-12 months

### "Octopus créer de campagnes d'emailing en toute simplicité"

December 31, 2022

5.0

Grâce à Octopus, j'ai eu un outil d'envoi d'emails gratuits jusqu'à 10.000 mails ce qui est génial pour un plan gratuit

Pros

La simplicité dans la création des campagnes mails, et surtout les fonctionnalités qui sont gratuites (10.000 envois par mois, 2500 contacts gratuitement) ce qui permet de gérer tranquillement son business

Cons

Pour l'instant je n'ai pas encore eu des mauvaises expériences, par conséquent je l'utilise

Review Source

Mouad A.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Got the basics done right"

June 22, 2020

5.0

If you don't need A/B testing or a step by step workflow. OctopusCRM is functional and simple to use.

Pros

It's simple and fast to get setup and start using. Although there is a tiny learning curve, there is always a video tutorial or training available.

Cons

Lacks an intuitive workflow/funnel builder and A/B testing messages.

Alternatives considered

[Zopto](https://www.capterra.com/p/183046/Zopto/)

Reason for choosing Octopus CRM

Better value through targeted discount.

Review Source

HD

Henrique D.  
CMO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Totally recommend for outbound approach"

June 17, 2020

5.0

Software is great. Whoever is not using it is wasting time.

Pros

Works best when you use it with a friendly approach versus being the annoying sales person. I send 100 requests a day and get about 30 in return.

Cons

I wish there was way that the data would stay saved even after I've cleared the processed contacts. I have to delete those lists so that I can forward new contacts to other lists (without duplicating).

Review Source

Artur K.  
Sales  
Computer Software  
Used the software for: Less than 6 months

### "Normal tool"

October 23, 2023

3.0

In general, it performs its functions, but to a very limited extent.

Pros

You can save time on cold mailing and customize messages

Cons

Sequential messaging cannot be configured

Review Source

HV

Hanne V.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Better practices"

June 18, 2020

5.0

My overall experience has been very good, except for those details that I think would make the lead attraction work process even easier and more controlled from start to finish. What I would most like is to have an option where I can configure the time that I give to wait for each process of the campaign until launching the next one. THAT WOULD MAKE A DIFFERENCE

Pros

What I liked the most is the ease of automating and the personal nature of each of its processes. It has allowed me to increase my number of contacts greatly and in an optimized way.

Cons

I think my strongest suggestion would be if there was a calendar that would allow me to see the progress of each of my campaigns from the different buyer people, and take my programming on a scheduled basis so as not to get lost along the way. Another detail is that suddenly I have not been able to link the process follow-up. "Presentation, thanks for connecting, corporate mail, farewell" in a simple way.

Review Source

SD

Stephen D.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Fantastic Tool for LinkedIn Outreach"

June 17, 2020

5.0

5 Star Software. Lots of Value, and an user-friendly interface.

Pros

I have used numerous LinkedIn tools to connect with users and send personalized messages but none of them come close to Octopus. I love how the interface acts as a CRM and stores who you've sent messages to and what the message says. It helps out tremendously with my outreach and automating repetitive tasks.

Cons

The flow of the automation could be a little more easily defined, but nonetheless, it works great!

Review Source

MS

Mark S.  
Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Excellent product. Very easy to set up, use and not expensive "

July 8, 2020

5.0

Overall, very happy with our purchase. A simple, yet extremely effective automation tool.

Pros

Easy to use Intuitive outlay Fast and friendly customer support Most of all - it does exactly what it says it does... it enhances our LinkedIn presence very effectively. Saves TONNES of time.

Cons

The speed with which the messages are sent is a little slow. Faster processing would help.

Review Source

FB

Frank B.  
Agency owner  
Insurance  
Used the software for: 6-12 months

### "Perfect for contact"

June 26, 2020

5.0

Built multiple sales funnels and have closed several agents for recruiting to my company

Pros

Great tool allows you to quickly and efficiently connect to LinkedIn users in a mass scale. Also allows you to create a targeted sales funnel with in seconds

Cons

Cvs file download doesn’t include the contacts phone nor email

Alternatives considered

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)

Reason for choosing Octopus CRM

Ease of use and execution

Review Source

VR

Verified Reviewer  
Business Development  
Computer Software  
Used the software for: Less than 6 months

### "Fills in the gaps for all the things linkedin doesn't do"

June 17, 2020

5.0

awesome, highly reccomend it to anyone in a sales role where you want to get connected en masse and then export those people to a list.

Pros

lets you send bulk connetions, export lists of people, track their connections. you can do other stuff like visit the page and endorse them for stuff. mostly though its great for bulk connecting and then having those folks to export to salesforce.

Cons

honestly none so far. it's been a great to use

Review Source

RR

Robert R.  
Founder and CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very reasonably priced and easy to use"

June 26, 2020

5.0

I have been extremely happy since day one, I think it's very reasonably+ priced and super easy to use.

Pros

I really like how I can create a funnel for multiple touches with potentially new clients.

Cons

I wish there was a bulk removal of older still pending connection invites so I wouldn't have to remove them one by one.

Reason for choosing Octopus CRM

It seemed easy to use and I was looking for simple and inexpensive. You are both!

Review Source

DS

David S.  
Marketing Director  
Commercial Real Estate  
Used the software for: Less than 6 months

### "A Never Ending Ocean of LinkedIn Leads!"

June 17, 2020

5.0

I have had nothing short of an amazing experience with Octopus CRM. I accidentally signed up with an incorrect email address and they fixed that for me quite quickly, which I was thankful for!

Pros

I like how well integrated each module can be with each other module. There are too many great features to list here!

Cons

The only thing I'd love to see that is not currently implemented would be the ability to automate 100% of all campaigns in some way. I understand that this would require a lot of custom programming to accomplish though!

Reason for choosing Octopus CRM

The interface is gorgeous and the functionalities are great. It also helped that there are so many video tutorials - as that is the way that I learn best.

Review Source

VR

Verified Reviewer  
Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Tool to stay connected "

June 12, 2020

4.0

It’s been a great tool

Pros

Great way to sort and make touches with your current network. Great tool to search and expand your network.

Cons

Would like to more easily grab larger searches and export as target lists. Or use as trickle campaigns.

Review Source

Alex B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Saved Me Hours"

June 12, 2020

5.0

Honestly what sold me was the customer service I received when on my free trial, they even extended the trial when I couldn't use it because I COULD NOT get it to work. Which was great.

Pros

This software took my manual process and allowed me to triple my productivity in about 1/4 of the time. East to generate leads using this software.

Cons

It had a bit of a learning curve to get used to but once you got it, it was great.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Online seminars"

June 18, 2020

5.0

Great tool to automate B2B sales channel and increase connections with personalized massages. <3 love it.

Pros

I used Octopus CRM to have automated communication to Linked users. invite them to attend online webinar organized by my company. and it worked very well. it is comfortable and affective tool to increase B2B communication.

Cons

on first look it was very strange to work from chrome addon.

Reason for choosing Octopus CRM

no

Review Source

MB

Monika B.  
Director of Partner Development  
Financial Services  
Used the software for: 6-12 months

### "Good product, terrible customer service"

June 12, 2020

5.0

The plug works well enough. Considered switch because there is NO customer support.

Pros

It is very easy to use and learn.

Cons

No customer service support. I have reached out over 3 times and never heard back from a single person. Does not sync with Saleforce and I have no customer service that can assist with finding solutions with connecting my CRM.

Reason for choosing Octopus CRM

ease of use and I thought there would be customer support

Review Source

DB

DAVID B.  
PDG  
Entertainment  
Used the software for: Less than 6 months

### "Amélioration possible"

June 12, 2020

5.0

Octopus ma vraiment permi de rendre la prospection et la diffusion des produits sur linkedin beaucoup plus performante.

Pros

L'outil est vraiment performant pour optimiser le temps de travail passé à la prospection linkedin, il me fait gagner un temps très très important.

Cons

Ce que j'ai moins apprécié du produit, c'est le manque d'évolution, un nombre important de fonctionnalité supplémentaire pourrait rendre cet outil bien plus performant. Parmi ces évolutions voici les principales auxquels je pense : 1) Automatisation des opérations entre les phase (connexion=>messages=>visites), 2) le like automatique de post ainsi que le sharing, 3) la copie des traités vers une nouvelle campagne (l'import/export le permet, mais un simple copier ou dupliquer serait bien venu),

Review Source

PT

Paul T.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Surprisingly Efficient"

June 26, 2020

5.0

We invest heavily in a our Agency Toolkit to ensure we're giving our clients access to the best available tools to meet their needs. Octopus CRM, unlike their competitors, was easy to use right out the gate, no steep learning curve, and very easy to implement. Like most automation tools, you worry about breaking any platform rules, but Octopus CRM has built in good failsafes to avoid abuse, and our clients value that.

Pros

\- Easy To Set Up & Use, Just Set It & Forget It - Good Pricing - Integration With Zapier - Good Failsafes to Avoid Linkedin Platform Abuse

Cons

Would love to see some of the automation features improved, but there's not much to compare it to, so not much to complain about.

Review Source

JK

Jennifer K.  
Managing Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great tool!"

June 22, 2020

5.0

Pros

I have a LinkedIn Recruiter seat and so I use that for building projects and sending InMails. However, Octopus CRM has been fantastic for increasing my candidate outreach in building my network. I set up over 20 new candidate interviews with highly qualified candidates within the first couple of weeks of using the software. Being able to send batch connection requests with personal messages has been a time saver and a great benefit.

Cons

Because I have a LinkedIn Recruiter seat, I only use the lowest tier of Octopus CRM. I do with that at the base level you could build have "projects" because it would be useful to me to be able to build and import multiple connection lists and then modify the emails separately. Right now, I have to import and then run all connections on a specific list, then go back and run a new search and do the same all over again if I want to change up my messaging and not mix up the contacts. I don't need all of the other features of the tier that has projects so I can't justify the cost for that move just to get projects.

Review Source

dM

davy M.  
entrepreneur  
E-Learning  
Used the software for: 6-12 months

### "My Review for Octopus CRM"

June 26, 2020

5.0

This software allows me to be closer to my prospects and convert them more easily into customers.

Pros

what I like most is its simplicity and efficiency (I offer online training and have made sales through it)

Cons

I can't say there's anything I don't like. I think the software is very well done. Please keep it simple !

Reason for choosing Octopus CRM

I immediately fell under the spell of the software's architecture.

Review Source

Abhinav P.  
VP - Enterprise Business Intelligence  
Financial Services  
Used the software for: Less than 6 months

### "Great product at a great price"

June 12, 2020

5.0

I absolutely love it and recommend to everyone

Pros

This brings a lot of success to me. I was having issues connecting and personalizing linkedin invitations. This does the job so good. I have built more than 5000 conmections in last 3 months and I attribute it to Octopus CRM

Cons

Nothing really. It is nearly perfect and very good

Review Source

Nicholas M.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Work smarter not harder"

June 23, 2020

5.0

Pros

Having never really used a CRM before, I decided upon Hubspot simply because so many people swear by it. The integration google eco-system and linked in is very straight forward. It really has made life for me much, much easier.

Cons

To date, I don't have any complaints about any aspect of the software.

Review Source

HQ

Hanzllah Q.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "CRM Review "

June 17, 2020

4.0

my overall experience have been good when it comes to using this CRM.

Pros

I like the funnel building and how easy things go into place.

Cons

I wish the following up feature was a bit better. For example, create a full amount of followup sequence for just 1 piticular person.

Reason for choosing Octopus CRM

I've seen how easy it can be used and I like the funnel building part.

Review Source

AS

Adam S.  
Blogger  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great tool for anybody who runs campaigns on LinkedIn"

June 22, 2020

5.0

I use Octopus regularly as a part of marketing automation for professional blog. I never had any technical problems and customer service was always available to explain how to better use the tool. I can recommend Octopus to anybody who wants to have an impact on LinkedIn.

Pros

Octopus easily allows to run personalized mass-message campaign for your followers. It was of great help when I promoted my blog Logistykapoprostu.pl for the first time.

Cons

I would appreciate if further automation functions were developed (like auto withdraw invitation after few weeks etc.).

Review Source

KS

Kenneth S.  
Sr VP Mkt  
Insurance  
Used the software for: 6-12 months

### "next gen linked in outreach"

June 18, 2020

5.0

Pros

it is so easy to create a multiple message response based on if someone responds or not and view stats that no other app has, very well done

Cons

the download needs to be like a matrix, so that I an download all times and campaigns and days, and Its all there

Review Source

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