# Carol Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Carol Software - reviews, pricing plans, popular comparisons to other Accounts Receivable products and more.

Source: https://www.capterra.com/p/204652/Carol

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# 

 Carol Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Carol

## What is Carol?

Automate collecting overdue accounts with ease. Tired of not getting paid and hearing endless excuses? Stop wasting time on long outstanding amounts. Our solution integrates seamlessly with QuickBooks, Excel, and any invoicing system, allowing you to effortlessly add or import overdue invoices. With full in-house automation, you can send branded text messages and email reminders, complete with your personalized signature, and offer flexible payment options, including immediate online payments or custom plans. Elevate your process with first-party AR integration—let clients scan an AR code on their invoice for an interactive breakdown of overdue amounts or payment options, enhancing clarity and engagement while streamlining communication and boosting your professional image.

## What is Carol used for?

[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Carol?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.captira.com&name=Carol)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Carol

5.0 (3)

VS.

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$0.99

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.4 (7,619)

Value For Money

4.7 (3)

Value For Money

4.2 (6,535)

Customer Service

5.0 (3)

Customer Service

4.0 (6,240)

## Carol alternatives

[4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (12)](https://www.capterra.com/p/135729/ezyCollect/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Collection

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Online Payments

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Partial Payments

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Allow customers to make a partial payment on an invoice and track remaining debt

Recurring/Subscription Billing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Discount Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Receivables Ledger

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A list of customers and their payments due updated on a monthly basis

Carol 40 features

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Send automated reminders and notices to clients on overdue payments

Automatically create schedules based on business needs or employee availability and qualifications

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Manage contact details and communication with clients

Manage, organize, and store contact information

Accept and process credit card transactions

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Pre-made examples and templates for emails

For first-party debt collectors

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process payments via multiple modes directly through the application

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Trial

Free Version

Free

$0.99

Usage Based,Per Month

It includes:

-   99c per invoice
-   No monthly subscription
-   Fully featured
-   Unlimited invoices

Basic

$49.00

Flat Rate,Per Month

It includes:

-   100 invoices chased at a time
-   No per invoice cost
-   Fully featured
-   Cancel whenever

Advanced

$79.00

Flat Rate,Per Month

It includes:

-   1,000 invoices chased at a time
-   10% fee on 120+ days\*
-   No per invoice cost
-   Fully featured

Value for money

4.7 (3)

4.7

Based on 3 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Nuvei](https://www.capterra.com/p/184487/SafeCharge/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MB

Marco B.

Owner

Commercial Real Estate

### "I really like this. It'll help you and your business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 20, 2024

I'm happy, it does what it needs to do and it allows me to step away from the admin of chasing invoices.

Pros

Very simple to use once set up. It handles all my follow ups for me so I don't have to worry about the weekly admin. The integration to Quickbooks was also helpful so I could just import my invoices that needed follow up. Lastly, I'm not good with words so the templates for emails and messages was a great help

Cons

I think the system has a lot of depth. Understanding how to use the discounts and payment plan set up for clients needed some time to understand. The product does a great job explaining and handling it but the concepts were new to me.

Alternatives considered

[Gaviti](https://www.capterra.com/p/169544/Gaviti/)

[Invoiced](https://www.capterra.com/p/222215/Invoiced/)

Reasons for choosing Carol

Price and easier and simpler to use. I also didn't want my invoices generated by the software, just the chasing and reminders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lorinda S.

CEO

Publishing

### "Great automated A/R solution, Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2023

We're improving our DSO and actually getting paid on old outstanding accounts because we're being consistent and persistent.

Pros

The automation, the prebuilt reminder templates and the innovative incentives to get debtors to pay.

Cons

We haven't found anything we don't like at this stage. It does what it's supposed to. I guess it would be good to have a mobile app but that wasn't a requirement in selecting a solution for us.

Reasons for choosing Carol

We use our own internal invoicing solution and didn't want to have to use another app for that, we simply wanted to upload old debt and have the software chase it for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sage G.

Business Manager

Computer Software

### "Quick, easy to use and so valuable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2022

Pros

Easy to use, simple to get going and it worked for us in a few easy steps to configure. It got payments or replies from debtors straight out the gate.

Cons

It wasn't a dislike but we didn't connect our merchant account and the software wasn't able to start chasing invoices until then. In hindsight we should have done this as it's a core setup step

Alternatives considered

[CreditorWatch Collect](https://www.capterra.com/p/144647/Debtor-Daddy/)

[Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/)

Reasons for choosing Carol

Cost and really great user support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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