--- title: "Carol Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Carol Software - reviews, pricing plans, popular comparisons to other Accounts Receivable products and more." source_url: "https://www.capterra.com/p/204652/Carol/" page_type: "product" language: "en" --- # Carol Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Carol ## What is Carol? Automate collecting overdue accounts with ease. Tired of not getting paid and hearing endless excuses? Stop wasting time on long outstanding amounts. Our solution integrates seamlessly with QuickBooks, Excel, and any invoicing system, allowing you to effortlessly add or import overdue invoices. With full in-house automation, you can send branded text messages and email reminders, complete with your personalized signature, and offer flexible payment options, including immediate online payments or custom plans. Elevate your process with first-party AR integration—let clients scan an AR code on their invoice for an interactive breakdown of overdue amounts or payment options, enhancing clarity and engagement while streamlining communication and boosting your professional image. ## What is Carol used for? [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carol?[Manage this product listing](https://www.g2.com/products/carol-collect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carol 5.0 (3) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $0.99 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (7,763) Value For Money 4.7 (3) Value For Money 4.2 (6,671) Customer Service 5.0 (3) Customer Service 4.0 (6,376) ## Carol alternatives [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (12)](https://www.capterra.com/p/135729/ezyCollect/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Carol Overview ### What company size and specific industries is Carol built for? Carol is designed for businesses of any size that deal with outstanding debtors and want to improve and automate the follow-up process for unpaid invoices. It is suitable across industries where overdue payments are common, including companies that manage current or long-outstanding receivables. Features and Usability ### What are the key features of Carol? Carol offers invoice management, payment collection, and receivables ledger tools, plus ACH payment processing, credit card processing, and online payments. It also includes automated notices, reminders, workflow management, reporting & statistics, self service portal access, document management, and third-party integrations for accounting and ERP systems. Pricing ### How much does it cost and what fees or limitations are included? Carol starts at $0.99 per invoice on the Free plan, with no subscription and a free version plus free trial available. The Basic plan is $49 per month for 100 invoices chased at a time, while the Advanced plan is $79 per month for businesses chasing more than 100 invoices a month. Integrations ### Which third-party tools and platforms does Carol integrate with? Carol integrates with five third-party platforms: Nuvei, PayPal, QuickBooks Online, Stripe, and authorize.net. These catalog integrations cover payment processing and accounting connections, giving Carol support for common financial workflows across billing, transactions, and record keeping. Getting Started and Support ### What training and onboarding options does Carol offer? Carol provides in-person training, live online sessions, and documentation. In-person training supports guided setup and discussion on site, live online sessions allow remote instruction in real time, and documentation gives teams written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Carol offer? Carol provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, agent helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 2,533 Accounts Receivable reviews Capterra data shows that buyers of Accounts Receivable software rank the following features as their top priorities: - **Accounting** (**68%** of reviewers rated this feature as critical) - **Profit/Loss Statement** (**64%**) - **General Ledger** (**57%**) Carol includes **Accounting**, but it does not include **Profit/Loss Statement** or **General Ledger**. Its **Accounting** functionality helps businesses track receivables accurately, record financial activity consistently, and maintain clearer oversight of incoming payments, helping teams manage cash flow and keep billing operations organized. Accounting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Payment Collection 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Online Payments 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept and process online payment transactions Partial Payments 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allow customers to make a partial payment on an invoice and track remaining debt Recurring/Subscription Billing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Carol 45 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credits: Manages credit limits based on customer credit scores, payment history, or other financial metrics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - In-House Collections: For first-party debt collectors - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoices: Create invoices for services provided and track payments - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/204652/Carol/pricing/) Free $0.99 Usage Based,Per Month It includes: - 99c per invoice - No monthly subscription - Fully featured - Unlimited invoices Basic $49.00 Flat Rate,Per Month It includes: - 100 invoices chased at a time - No per invoice cost - Fully featured - Cancel whenever Advanced $79.00 Flat Rate,Per Month It includes: - 1,000 invoices chased at a time - 10% fee on 120+ days\* - No per invoice cost - Fully featured Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Nuvei](https://www.capterra.com/p/184487/SafeCharge/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Marco B. Owner Commercial Real Estate ### "I really like this. It'll help you and your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 20, 2024 I'm happy, it does what it needs to do and it allows me to step away from the admin of chasing invoices. Pros Very simple to use once set up. It handles all my follow ups for me so I don't have to worry about the weekly admin. The integration to Quickbooks was also helpful so I could just import my invoices that needed follow up. Lastly, I'm not good with words so the templates for emails and messages was a great help Cons I think the system has a lot of depth. Understanding how to use the discounts and payment plan set up for clients needed some time to understand. The product does a great job explaining and handling it but the concepts were new to me. Alternatives considered [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [Invoiced](https://www.capterra.com/p/222215/Invoiced/) Reasons for choosing Carol Price and easier and simpler to use. I also didn't want my invoices generated by the software, just the chasing and reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lorinda S. CEO Publishing ### "Great automated A/R solution, Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2023 We're improving our DSO and actually getting paid on old outstanding accounts because we're being consistent and persistent. Pros The automation, the prebuilt reminder templates and the innovative incentives to get debtors to pay. Cons We haven't found anything we don't like at this stage. It does what it's supposed to. I guess it would be good to have a mobile app but that wasn't a requirement in selecting a solution for us. Reasons for choosing Carol We use our own internal invoicing solution and didn't want to have to use another app for that, we simply wanted to upload old debt and have the software chase it for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sage G. Business Manager Computer Software ### "Quick, easy to use and so valuable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2022 Pros Easy to use, simple to get going and it worked for us in a few easy steps to configure. It got payments or replies from debtors straight out the gate. Cons It wasn't a dislike but we didn't connect our merchant account and the software wasn't able to start chasing invoices until then. In hindsight we should have done this as it's a core setup step Alternatives considered [CreditorWatch Collect](https://www.capterra.com/p/144647/Debtor-Daddy/) [Quadient Accounts Receivable](https://www.capterra.com/p/213360/YayPay/) Reasons for choosing Carol Cost and really great user support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.