# Endpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Endpoint the right Real Estate Transaction Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204654/Endpoint/reviews --- Endpoint 4.7 (94) [View alternatives](https://www.capterra.com/p/204654/Endpoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Endpoint Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews DC Daisy C 1% Real Estate BrokerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “I love their dashboard system so my email inbox isn't inundated with a ton of emails from various employees. If I ever need a document again, I just go to my dashboard. If there's a task I need to do, it's on my dashboard not in an email I need to find again.“ July 18, 2020 Henri W OwnerReal Estate, Self-employedUsed the software for: Less than 6 months. “I even had to try and message the person on LinkedIn because they don't give you a specific email or # to call (and surprise, she did not respond)...“ July 26, 2024 DD Domenick D retired, former Director of UX Research @ Chase BankFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months. “I can quickly and easily sign documents when I’m away from my computer and (as a property seller), I’m happy to do anything to expedite the closing process with my Title Company.“ July 17, 2020 Henri W OwnerReal Estate, Self-employedUsed the software for: Less than 6 months. “One great example - the buyer had no idea what time their signing one, and despite me emailing 6x and calling 3x, not a single person at Endpoint seemed to know either.“ July 26, 2024 KG Kelsey G Transaction CoordinatorReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “I really like the ease of using Endpoint's portal. Since I am a Transaction Coordinator, I interact with a lot of closing companies and Endpoint's system is the easiest and makes the most sense.“ July 17, 2020 Henri W OwnerReal Estate, Self-employedUsed the software for: Less than 6 months. “To then make it worse, when I called asking what is going on, not a single person had an answer for me.“ July 26, 2024 JC Josh C CFOFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Easily filling out forms online using links and uploading documents from my phone.“ July 22, 2020 Alec B Cloud Support Engineer IIInternet, 10,001+ employeesUsed the software for: Less than 6 months. “There is a bug in the software where the account number that you are supposed to wire funds to can be provided incorrectly if there are too many of the same digit in a row.“ July 17, 2020 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jerry B. Owner Real Estate Used the software for: I used a free trial ### "High Value With Fast Customer Service Responses" July 20, 2020 5.0 Overall experience has been fun and supportive of my service to our clients. Pros Endpoint Closing stands out among other options for title & escrow services. I like the platform-based user interface. The logic of the layout is appealing. Also, the platform is monitored continually so that I receive immediate responses from the staff. Moreover, Endpoint's escrow fee is the lowest that I have encountered - a plus for our clients. Finally, the online deposit of buyers' earnest money, is an industry first, and is SO convenient for our clients. Cons Integration is seamless. Sometimes I am in too much of a rush to log in to the platform, and would like to merely email a quick question to the staff. I can do this, although it is not clear if this is preferred by their process or not. All communication via the platform does result in a response on the platform, as well as via email - which is helpful during especially busy days when I am not logged into the platform. Review Source DC Daisy C. 1% Real Estate Broker Real Estate Used the software for: 1-2 years ### "Best Title and Escrow Company" July 18, 2020 5.0 Pros I'm a full-time real estate broker. I've had a fantastic experience with them from the start. All remote, even final signings are at your place of business or home, not their office. I love their dashboard system so my email inbox isn't inundated with a ton of emails from various employees. If I ever need a document again, I just go to my dashboard. If there's a task I need to do, it's on my dashboard not in an email I need to find again. Simple dashboard system too -- just what we need to get it done. Super user friendly. Plus their staff are quick to respond, and super friendly by email and phone as well. Cons There's seriously nothing not to like. Review Source VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Cheap service, you get what you pay for...." July 26, 2024 2.0 Overall, the experience was incredibly negative. I would not do anyone, my enemies included, the disservice of recommending Endpoint. Go with a local title company, save yourself the pain and headache of having to try and navigate the "procedures" and "processes" Endpoint supposedly thinks they have in place. 0/10 overall. Pros Low cost fees, fully remote, and no notary expense. They really are \*cheap\*, which is why I chose them. With that being said, I certainly got what I paid for. Which is why I have no more pros other than costs, often not a good thing for companies... Cons I have quite a few complaints, but I'll just address the most significant ones: 1) They seemed woefully unaware of deadlines. One great example - the buyer had no idea what time their signing one, and despite me emailing 6x and calling 3x, not a single person at Endpoint seemed to know either. To make matters worse, my escrow officer had left work for the day, the day of signing, while one party hadn't even signed! 2) Which brings me to my second biggest issue. Given their model they have a lot of various support reps. So when you have an issue or question, you don't contract your title agent like a normal title company. You get 1 out of God knows how many reps, and they all seem as uninformed as then next one. Getting a hold of your actual title agent is miserably difficult. I even had to try and message the person on LinkedIn because they don't give you a specific email or # to call (and surprise, she did not respond)... \*\*\* It's not the day AFTER signing, and I still haven't gotten an answer to a half dozen emails and 3 phone calls, I only know the buyers signed because the buyer themselves texted me \*\*\*\* 3) They rely heavily on technology. It's good and bad. The bad is tech glitches, like when AFTER everything was "signed" and "closed" I got an email from Endpoint to schedule the "signing" and "closing". To then make it worse, when I called asking what is going on, not a single person had an answer for me. "Uh, I don't know, maybe a glitch..." Review Source BM Bonnie M. Real Estate Broker Real Estate Used the software for: 1-2 years ### "Keeping up with the times" July 22, 2020 5.0 Overall it has been wonderful and I would use Endpoint over all other escrow and title companies. Pros The features I enjoy most are the ability for buyers to deposit their earnest funds via mobile deposit. The old school way of driving over a check or wiring the earnest check is time consuming. I also love the online application and how all the documents can easily be viewed for a file in one location. I don't have to dig through my emails to find it or sign into a cumbersome complex encrypted email where I have to try and remember a password I set. I also love the chat feature as I can ask and get a response so quickly. Lastly, the endpoint team also gets the final settlement statement uploaded so quickly. I like to give a copy to my clients as well need to submit a copy to my brokerage office and it is always sent right after recording numbers are out. Would definitely recommend this product to other brokers and clients. Cons We had one time where they were working on updates on the software and the links were not working in the app, they fixed them though. Also once an estimated settlement statement was corrected but the old one kept showing up and the team could not upload the new one and erase the old one. Review Source Christian H. Managing Broker Real Estate Used the software for: 2+ years ### "Finally a transparent and modern digital Title & Escrow company" July 23, 2020 5.0 Pros Not only does EndPoint Closing provide a streamlined dashboard portal for their clients that shows you exactly what has been completed and what still needs to be done in the process, they also charge less than the completion while providing a far smoother and easier user experience! Cons There really are no cons at this point. I've been using EndPoint as one of their first Beta users and they have worked out all the kinks. Review Source VR Verified Reviewer Cloud Support Engineer II Internet Used the software for: Less than 6 months ### "Works well but has a bug which I cannot ignore." July 17, 2020 4.0 Overall my experience was good and customer support through my lender was top notch, there are some options that need to be enabled by support and the aforementioned bug that should be worked out and provided by default, however. Pros This software is easy to use and really does help the home buying process go more smoothly. Cons There is a bug in the software where the account number that you are supposed to wire funds to can be provided incorrectly if there are too many of the same digit in a row. For me this happened to be three 0s in a row in the account that I was supposed to send to and it only showed two, making me wire money to the wrong account, I almost lost the entire down payment for my house! Review Source RY Roweena Y. Dental hygienist Hospital & Health Care Used the software for: 2+ years ### "Exceptional service and easy to use!" July 17, 2020 5.0 Overall, our experience with endpoint had us stress free! They were quick, on time and the customer service were phenomenal. Very friendly staff and we would recommend their service/software to anyone and anytime! Pros Every step of the way from start to finish of using this software was easy, functional and straight to the point. It is so easy that a monkey can definitely work it. Cons One minor glitch I had while using my phone to acknowledge a document. But it was an easy fix to just get on a computer instead. Example: when needing to acknowledge a document for some reason it wouldn’t let me find the acknowledgment tab after reading the document. It would kick me out of the page and had to login again. May had been a small glitch through the mobile smart phone use. Review Source EL Ed L. Owner/Broker Real Estate Used the software for: 1-2 years ### "Love the Product. Love the people more!" July 21, 2020 5.0 One of my favorite companies to work with. They are skilled, responsive and friendly. A perfect mix. Pros Endpoint is one of a few options in the Digital Escrow Space. Their app is easy to use. Easy to navigate and easy to make money with. What else do you want from an escrow company??? Cons A great enhancement would be Mobile Earnest Money Capture! Let me know when you have that, OK? Review Source VR Verified Reviewer Manager Real Estate Used the software for: I used a free trial ### "Amazing" July 22, 2020 5.0 Endpoint was amazing! My Fiancé and I loved the whole process from start to finish. The website was extremely user friendly, convenient and the staff was unbelievably responsive whenever we needed help. The level of customer service was fantastic and I’m happy we experienced our first home purchase through Endpoint! We closed on our house on the expected date, there was no bumps along the road and we truly enjoyed the experience. Pros The website was extremely user friendly, convenient and the staff was unbelievably responsive whenever we needed help. Cons Continue ensuring data security from any potential fraud/hacking. Review Source VR Verified Reviewer Manager Real Estate Used the software for: Less than 6 months ### "Easy to use" July 22, 2020 5.0 Pros The user interface and the ease of use of the software. Cons The software messaged a number of times for the same item even though I had already completed the task. Review Source MAM Marie Anne M. Homemaker/buyer Real Estate Used the software for: Less than 6 months ### "Homebuyer’s feedback" July 22, 2020 4.0 It did it’s job. We completed the Home buying with ease. Pros \- ease of use for non-tech-savvy users. - app is simple and not cluttered Cons \- for couple who are joint in escrow, the to-do list does not reflect or shared between users. - it is not clear if both users should complete the same to-do, even though only one has to do it. -it was not in sync with spouse account, even though the house was almost closed, as husband completed everything, it was not updating on my account, and was still requesting for the same to-do list. I had to go through with the (unnecessary) to do list just to move forward/show an update. Review Source BL Bri L. Transaction Coordinator Real Estate Used the software for: Less than 6 months ### "Super savvy program!" July 17, 2020 5.0 I really like the idea of Endpoint and I think it's great for younger first time home buyers that would appreciate this kind of platform. I really like it as a TC because I can just go in and grab all the info I need and stay up to date! However, I have had some issues on a couple files where a phone conversation with the client or another party to the transaction should have happened, but instead it was just more and more emails that lead to confusion and frustration at times. Pros It's easy to use and helps me check off all of the small escrow related tasks that tends to bog up closer's inboxes! Cons Not ideal for older, less savvy clients. Review Source IC Inna C. Real estate broker Real Estate Used the software for: Less than 6 months ### "Over food experiences " July 22, 2020 4.0 Pros Easy access to find my file and check on the status Cons Uploading documents, need to save first then you can upload from the phone. Need one step to make it easier Review Source KW Kelly W. Transaction Coordinator Real Estate Used the software for: 6-12 months ### "Love it" July 17, 2020 5.0 Pros Easy to use and quick access to the information that I need without having to wait on others. Cons my Log in information doesn't save on my computer Review Source SR Sue R. Real Estate Assistant Real Estate Used the software for: Less than 6 months ### "First-time User" July 28, 2020 5.0 Escrow closing. The other agent was using Endpoint and that's how we learned about it. We did not make the switch from another product - we always use whatever software is used by the escrow company we are closing with. Pros I liked that everything was electronic. What confused me at times was how to communicate via email. I find it easier to use regular email vs. going to the Endpoint site to check for messages. Cons I found communicating via email confusing. I find it easier to use regular email vs. going to the Endpoint site to check for messages. Review Source EH Esteban H. Program Manager Computer Software Used the software for: Less than 6 months ### "Endpoint Closing's tracker is excellent" July 17, 2020 4.0 Excellent company, very responsive and I would highly recommend them. Pros This app allows you to track each step of your home purchase, and enables you to upload documents, sign forms and schedule appointments with a few taps or clicks. Cons Some of the completed steps never went off my "To Do" list, and both me and the support team I spoke with were too hesitant to try to remove them for fear of screwing up the home purchase process. Review Source AK Alex K. Software Engineer Computer Software Used the software for: Less than 6 months ### "Extremely easy as a first-time buyer" July 22, 2020 5.0 I had a really easy time using Endpoint. It made for less stress and concern during home closing. Pros I loved the modern website design and clear calls to action for closing tasks. I also liked that I had real people available over email any time I had a question. Cons This closing service is priced in line with the quality of service received — there are more affordable options available if you look. Review Source VS Viral S. Senior Account Manager Telecommunications Used the software for: 6-12 months ### "Endpoint Escrow and title processing" July 22, 2020 5.0 Pros Endpoint was great!! An awesome platform that helped streamline the overwhelming hi me buying process. The staff was very professional responsive with online chat features and helpful tools .Made closing smooth and easy. Cons Android app wasn't available but that may have changed since I used it. Review Source MD Michael D. Administrative Assistant Accounting Used the software for: Less than 6 months ### "Great Assistance! " July 22, 2020 5.0 Pros I had never used Endpoint before, but I greatly appreciated how easy it was to use. I was closing a sale and had a few documents to assess and sign. I even got some customer service help and they were very helpful! Would use again! Cons Nothing at all. Everything was simple enough to use for a first-time user. Review Source RK RAY K. Director Sports Used the software for: I used a free trial ### "Software Review" July 17, 2020 4.0 positive interaction and experience Pros Easy to deploy & easy to use/ maintain. Cons Functionality not really what I need - it can be used for what I need but requires customization on part of the user. Reason for choosing Endpoint Proactive approach to helping me get to a solution Review Source MK Melissa K. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Easy and convenient " July 24, 2020 5.0 It was terrific. Definitely using again Pros Easy to use. Great seeing where you are in the transaction. Uploading documents to the platform netting I for Cons Wish I could have a dedicated email address to send documents to a specific transaction - Review Source DC David C. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Awesome experience " July 23, 2020 5.0 Definitely a time-saver and something that I am familiar with considering I use many applications and software for my business. Pros Very easy to use and instructions to use the software was very straightforward. Cons There were no negatives that I could think of or experience while using Endpoint. Review Source CN CLIFFORD N. Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Endpoint makes it easy." July 23, 2020 5.0 Overall it was an awesome experience. Pros Buy or sell your home easily with this program. it can even be done on a mobile device. Cons The software program was great, easy to use but on a mobile device some of the forms were hard to read due to small fonts. Review Source AC Alexander C. Seller Real Estate Used the software for: Less than 6 months ### "Great Closing Experience" July 27, 2020 5.0 Pros Software was easy to use, intuitive, and the endpoint team was responsive. Cons It is dependent on humans to answer questions so weekends are a bit slower than weekdays obviously. Review Source RW Rachelle W. Owner Real Estate Used the software for: Less than 6 months ### "Amazing System and Leadership" July 22, 2020 5.0 Love this company! Pros It is mobile friendly and the people behind the technology care Cons Nothing. I am very happy with Endpoint. The software is easy once you set it up. Review Source Similar Products Featured ## Related categories [Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.