# Page 2 | Endpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Endpoint the right Real Estate Transaction Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204654/Endpoint/reviews

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Endpoint

4.7 (94)

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Last updated March 13th, 2026

# Page 2 - Reviews of Endpoint

## Showing most helpful reviews

Showing 26-50 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jeff K.  
Real Estate Broker  
Real Estate  
Used the software for: 6-12 months

### "I love the platform"

July 18, 2020

5.0

Endpoint is great. They are fast, priced right and the people will go the extra mile to solve a tough situation.

Pros

The platform is easy to use, provides auto updates, stores my documents and has a chat feature. I like being able to chat with my escrow team and receive fast responses.

Cons

I ran into an issue using the Edge browser. I wasn't able to download documents. I quickly learned that the software works best with Chrome, but I wish it had been posted somewhere on the site.

Review Source

JK

Julee K.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "We love this team!"

July 22, 2020

5.0

Excellent - very happy.

Pros

We’ve been working with \[SENSITIVE CONTENT HIDDEN\] and his amazing team for some time now, and have moved our business exclusively to Endpoint. We are so pleased with the service, response and overall professionalism and experience this team has.

Cons

We ran into some initial issues that were immediately addressed. Everything is streamlined and is running smoothly.

Reason for choosing Endpoint

\[SENSITIVE CONTENT HIDDEN\] reached out and we wanted to give him a shot.

Review Source

AC

Alexis C.  
Seller  
Real Estate  
Used the software for: Less than 6 months

### "Beware"

October 27, 2023

1.0

Pros

Nothing really. I would not use them again.

Cons

Would not use! Their fees are far higher than anyone else and they are not Transparent AT ALL

Review Source

NB

Nilesh B.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "One spot for all "

July 22, 2020

5.0

Pros

Very easy system to use, one spot to pick up past and current transactions. The ability to go back to an older transaction and look at statements is super nice.

Cons

The way the due tasks and completed tasks displayed on top sliding across is terrible. HOW does one know what tasks are completed by the buyer AND the seller. CW Title has a very nice weekly snapshot that displays very clearly what tasks are completed and what is due by BOTH the buyer and seller. Pls implement this feature... will make this platform nicer to work with

Review Source

MA

Megan A.  
Transaction Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Ease of a System"

July 22, 2020

4.0

I love using the system the less I have to call and ask for thing it helps my day to keep moving along.

Pros

What I like is that everything is at your fingertips without having to call in and ask for things or send emails.

Cons

Sometimes I do have questions and answers do not come back quick enough.

Review Source

CB

Caleb B.  
Vice President  
Real Estate  
Used the software for: Less than 6 months

### "Endpoint Review"

July 17, 2020

4.0

Endpoint is awesome to work with and provides exceptional customer support. The platform does not have any "bulk," which increases ease of use for all users, regardless of their experience level with technology.

Pros

The software is streamlined and easy to use. With readily accessible customer support, problems are easily mediated. In the escrow industry that has not seen any modern changes or updates such as technology, Endpoint has created a platform that brings technological advancements to an outdated industry.

Cons

So far our experience has been smooth and enjoyable. We have not experienced any issues.

Review Source

NG

Nick G.  
Real Estate Broker  
Real Estate  
Used the software for: 6-12 months

### "Easy and Transparent"

July 17, 2020

5.0

Pros

Enpoint provides a simple, easy to use, and understand platform for closing real estate transactions. They have effectively removed the "black box" of Title and Escrow and provided transparency, access, and clarity to home buyers and sellers. Additionally there notification system and responsive customer support make it easy to ensure a transaction is on track for closing. On top of it all, they are doing it for a flat fee regardless of the price of the home.

Cons

The only possible drawback I've encountered is other agents having not heard of Endpoint yet and being reluctant to use it. Once they do though - they are converted!

Review Source

KB

Kay B.  
Real Estate Assistant/Transaction Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Very helpful to transaction management"

August 6, 2020

5.0

Our clients love the discount fees and the electronic earnest money deposit capability.

Pros

Endpoint is relatively new but has been extremely responsive to fixing and refining suggestions. They are always quick to respond. Our real estate customers love the affordable flat rate for services. So, providing this discount opportunity becomes one of our businesses perks.

Cons

Anytime there is an improvement needed, it is attended to quickly.

Review Source

MH

Meg H.  
Realtor/Broker  
Real Estate  
Used the software for: 1-2 years

### "Streamline Escrow"

July 22, 2020

5.0

Take the guess work out of what happening in the escrow closing process with Endpoint. They deliver updates often and keep you informed along the way. Reasonably priced escrow services.

Pros

Clear escrow timeline updates are sent to the broker when clients have completed escrow tasks.

Cons

I can’t really think of anything I don’t like about endpoint.

Review Source

HR

Holley R.  
RE Agent  
Real Estate  
Used the software for: 6-12 months

### "Great for certain client situations"

July 22, 2020

4.0

Was a good solution for sellers who had left the state- easy to have process managed online. I would have liked to have more frequent updates both to myself and the buyer's agent- what docs had been received, when loan docs were in, whether signings had been scheduled, etc.

Pros

Everything is online, easy for clients to access and upload information.

Cons

Updates along the timeline were not very specific, communication not ideal.

Review Source

DD

Domenick D.  
retired, former Director of UX Research @ Chase Bank  
Financial Services  
Used the software for: Less than 6 months

### "Well-conceived Online platform"

July 17, 2020

4.0

I’m impressed that the company I’m working with for the closing of the sale of our home is using a product that automated do much of the process.

Pros

Ease of use is excellent—even on the phone. I can quickly and easily sign documents when I’m away from my computer and (as a property seller), I’m happy to do anything to expedite the closing process with my Title Company.

Cons

Although I know Endpoint cannot offer “legal” advice (nor can my Title Company), I would appreciate some means of providing a “Summary” or “Purpose” of the document that allows me to read more actively. Also, if there was a way of presenting the docs in “Reader’s Format” on the phone, that would be appreciated. (At least, landscape orientation is implemented, so that’s a help to avoid horizontal scrolling.)

Review Source

CY

Christine Y.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "A buyer’s best friend"

July 17, 2020

5.0

Pros

We used Endpoint in the buying process of our townhouse last summer. We like its: convenience (can access at any point from any device), safety and privacy (always have to enter code sent to mobile first), ease of use (easy to navigate), and organization (I can always find the documents I need, even now almost a year after closing).

Cons

Nothing. It was unbelievably easy to use and so convenient!

Review Source

JR

Jorge R.  
Tech design  
Design  
Used the software for: Less than 6 months

### "Jorge's review"

July 17, 2020

4.0

Overall we were happy with it even with the issues

Pros

I love the ease of having everything accessible and in one location. I like being able to pull up any document at any time

Cons

We had a really hard time getting our earnest money through because it didnt want to work with our credit union. Ended up mailing the check in

Review Source

JC

Jason C.  
Senior Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very easy to use"

July 17, 2020

5.0

Very positive.

Pros

When buying a home, you have to sign so very many forms. End point makes it easy to find, sign, and organize all the documents. We literally couldn't have done it without them.

Cons

The To-dos list is a really nice feature that could use some refinement.

Review Source

JV

Jeremy V.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Fantastic Escrow New Comer"

July 17, 2020

5.0

Pros

The automatic notifications & inclusion of the TC company has been the real game-changer. Never have had to ask for any docs or updates.

Cons

You do have to log in to get docs. Would be nice if attachments were included on the email notifications.

Review Source

AZ

Aileen Z.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use real time response"

July 17, 2020

5.0

Overall good experience. Not over yet, so want to close first, then give a review

Pros

Easy to set up and download app, real-time response for chat

Cons

Had specific question and wanted to email escrow, cc my buyers. Wasn’t able to share using app, so all can see

Review Source

KH

Kelli H.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Endpoint "

July 22, 2020

5.0

I have enjoyed the people and the product and will use again

Pros

Easy to use, quick response when I have questions, well organized and everything is easy to find/see

Cons

One document would not upload properly- don't know if that was on my end or theirs

Review Source

BF

Becki F.  
Transaction Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Transaction Coordinator"

July 22, 2020

4.0

Very favorable. Wonderful people to work with.

Pros

Ease of navigation and able to have access without signing in each time.

Cons

Would prefer copies of EM cks when deposited. Would love to know when both parties are signing and when it's complete.

Review Source

SF

Shelly F.  
Licensed Real Estate Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Love interacting with Escrow this way!"

July 17, 2020

5.0

Pros

This software is easy to use. I like that I can communicate with Escrow reps directly through the platform. I like that I am informed about where we’re at in the process - and nothing gets missed. I received all the documents I’m supposed to receive and I don’t have to ask Escrow for anything!

Cons

I would like to have a section of the platform that shows me what my clients can see. I would also like to be informed when anything is sent to my clients. Maybe there could be a checklist on the platform that shows a date and time that a certain item was sent out to my clients.

Review Source

DG

Danielle G.  
Sales  
Construction  
Used the software for: Less than 6 months

### "Review "

July 22, 2020

5.0

Great! We really enjoyed it and the simplicity but thoroughness of the app.

Pros

Kept us up to date on the timeline and when other parties completed their tasks as well. Very informative

Cons

We did not have any issues at all with this app

Review Source

TP

Todd P.  
VP Business Transformation  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Home Buyer Perspective"

July 17, 2020

5.0

The support was very responsive and I could use chat. The software was easy to use. I knew what actions I needed to do and was able to do them simply. I had some questions and I was able to chat and resolve quickly.

Pros

I liked that it was simple to use. I liked how I knew exactly what my to-dos were as a home buyer. I was able to action quickly and the surveys walk me through step by step what was required. Very easy to use.

Cons

I received the wrong document once. I am not sure if this was an issue with the software or the users submitting the documents. I was wondering if there was a control issue or something like that.

Review Source

HR

Heather R.  
RE Broker  
Real Estate  
Used the software for: 6-12 months

### "Ease of use"

July 22, 2020

5.0

I had a positive experience with Endpoint and I look forward to working with them again.

Pros

I appreciate that the online tools allow ease of following the escrow process for a client.

Cons

I did not see any downsides to working with Endpoint.

Review Source

AL

Alena L.  
Recruiting Coordinator  
Automotive  
Used the software for: Less than 6 months

### "Amazing and reliable customer service"

July 28, 2020

5.0

Pros

Working with Endpoint was a wonderful experience. Their staff were always available when needed and always friendly. I loved their customer portal where I could check on the status of our closing process whenever I wanted. I also appreciated their text message updates for instant notification when an action was needed. I never felt confused or lost when working with Endpoint and they brought peace of mind during the purchase of my first house!

Cons

There is really not much to say about what I did not like about using Endpoint. It was a great experience!

Review Source

KG

Kelsey G.  
Transaction Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Endpoint Closing is innovative! "

July 17, 2020

5.0

Fantastic! I will definitely recommend it to other people.

Pros

I really like the ease of using Endpoint's portal. Since I am a Transaction Coordinator, I interact with a lot of closing companies and Endpoint's system is the easiest and makes the most sense. It is awesome that you just log in to your account to access documents and to upload documents. The one time I have had to ask a question, the agent that answered my question was super helpful and very nice.

Cons

At the moment, there aren't any cons that I can think of, working with Endpoint has been great.

Review Source

SS

Sarah S.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Shouting from the rooftops"

July 17, 2020

5.0

Stellar.

Pros

Endpoint's online user interface is awesome, easy to use, and the experience of working with Endpoint overall is amazing. I use them every time I have the option, and I can often talk listing agents into it when I point out that Endpoint is more cost effective than everyone else!

Cons

I honestly can't think of any improvements to make.

Review Source

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