# ShipperHQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShipperHQ Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/204706/ShipperHQ --- # ShipperHQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShipperHQ ## What is ShipperHQ? Create the perfect checkout experience for your customers and business. Trusted by thousands of brands in 150+ countries, ShipperHQ leads the way in shipping and checkout optimization. ShipperHQ gives total control over your shipping logic & checkout with a powerful, no-code solution. Cut shipping costs, boost conversions & AOV, and grow revenue with an Amazon-like checkout your customers will love. With 50 + carrier integrations — including UPS, FedEx, DHL, USPS, Canada Post, and LTL freight— ShipperHQ unifies multiple carrier APIs in one dashboard. Automated rate shopping then displays the best carrier at the best rate, every time. Customize shipping rules. Show real delivery dates. Offer free shipping your way. Handle dimensional shipping, multi-origin routing, LTL, and tariffs—without the headache. From auto parts to gourmet chocolates, brands like Toyota, Cadbury, Pelican, and Stover & Company trust ShipperHQ to deliver the shipping experience customers expect—and deserve. ## What is ShipperHQ used for? [Shipping](https://www.capterra.com/shipping-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $350 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShipperHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shipperhq.com&name=ShipperHQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShipperHQ 4.8 (29) VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price $350 Flat Rate, Per Month Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (29) Ease Of Use 4.8 (149) Value For Money 4.6 (27) Value For Money 4.6 (144) Customer Service 4.8 (28) Customer Service 4.7 (149) ## ShipperHQ alternatives [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/) [4.8 (149)](https://www.capterra.com/p/143442/Fresa-XPress/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143442/Fresa-XPress/) [View all alternatives](https://www.capterra.com/p/204706/ShipperHQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Package Tracking 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status Shipment Price Calculation 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Freight Shipping 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Shipping products/goods by land, sea or air Ground Shipping 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Shipping products/goods by land Parcel Shipping 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Shipping Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers ShipperHQ 31 features Application programming interface that allows for integration with other systems/databases Setting up the amount/charge for per hour of work by a company or professional Analyze and calculate business costs A note of the expected delivery date and time Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Intended to be used by online stores Intended to be used by freight brokers and logistics companies Shipping products/goods by land, sea or air Shipping products/goods by land Trucks that do not reach full load and can be shared Manage and handle various international currencies Manage and support multiple locations Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Design, communicate, and distribute incentives to perform a specific action Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Integrates with shipping services Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (29) 4.6 Based on 29 reviews ## Pricing Value for money 4.6 (27) Free Trial [View pricing plan details](https://www.capterra.com/p/204706/ShipperHQ/pricing/) Standard $350.00 Flat Rate,Per Month It includes: - 4 Carriers - 20 Shipping Rules - 4 Origins - 3 Advanced Features - 1k Orders/mo - AI-Powered Support Advanced $600.00 Flat Rate,Per Month It includes: - 6 Carriers - 50 Shipping Rules - 8 Origins - 4 Advanced Features - 2k Orders/mo - AI + Human Support - Configuration Assistance Value for money 4.6 (27) 4.6 Based on 27 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Zoey](https://www.capterra.com/p/149698/Zoey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (28) 4.8 Based on 28 reviews ## User reviews Overall rating 4.8 Based on 29 reviews Filter by rating 5(23) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FA Frank A. Head of Digital Business Supplies and Equipment ### "Powerful shipping logic with enterprise‑grade flexibility, but priced like a monopoly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2026 We adopted ShipperHQ primarily to enable live LTL freight quoting at checkout, and it has fundamentally changed how we sell and support freight‑only products. Presenting accurate freight rates upfront has improved customer confidence, reduced friction during checkout, and eliminated a significant amount of internal effort previously spent manually quoting shipments for customers. That shift alone has made shipping operations far more efficient and predictable. At the time of onboarding, it was difficult to forecast how much value this functionality would ultimately deliver, which made the cost harder to justify initially, but with experience and thoughtful configuration, the platform has proven itself to be a critical operational tool. While it requires careful planning to stay within plan limits, ShipperHQ is reliable, stable, and extremely capable, and it enables shipping workflows that would otherwise be impractical or impossible to run at scale. Pros ShipperHQ is incredibly powerful and flexible, and it’s hands‑down the most comprehensive shipping configuration tool I’ve used. It can handle extremely complex scenarios—parcel plus LTL freight, geo‑restrictions, address validation, multi‑box products, dimensional packing, PO Box blocking, business vs residential surcharges, and more—with a level of precision that simply isn’t possible natively on most ecommerce platforms. The UI is clean and logical, the documentation is thorough, and the BigCommerce integration is exceptionally deep (to the point where ShipperHQ adds fields directly to the product edit screen, which is rare for third‑party apps). Live LTL integration works flawlessly in the U.S., and even when a limitation exists (like unsupported live LTL quotes for certain Canadian carriers), their implementation team has been willing to step in and build table rates at no cost. Once configured, the system is very stable, accurate with dimensional packing, and reliable over the long term. Cons Pricing and plan limitations are the biggest frustrations—ShipperHQ aggressively nickel‑and‑dimes for features, with hard caps on carriers, origins, rules, and “advanced features,” all of which are only fully unlocked on expensive Enterprise plans. Some features feel arbitrarily classified or double‑billed (for example, in‑store pickup counting as both a carrier and an advanced feature). They’ve also reduced functionality on lower‑tier plans over time, including removing plans entirely and lowering carrier limits, which we only discovered after hitting a limit that wasn't supposed to be there and contacting support. Costs also scale poorly for merchants running multiple storefronts, as ShipperHQ requires a separate paid plan for each store rather than offering any kind of shared or multi‑store licensing—something that can quickly become cost‑prohibitive for some setups. Shipping discounts or promotions are locked behind Enterprise plans, forcing merchants to discount products instead of shipping. While the software itself is solid, extracting full value without constantly upgrading plans requires creativity, deep understanding of the system, and sometimes working around “official” usage paths. Switched from [Advanced Shipping Manager](https://www.capterra.com/p/10030066/Advanced-Shipping-Manager/) We switched from Advanced Shipping Manager after struggling with its crude UI, limited feedback, and poor ergonomics for ongoing edits—basic actions like adding a carrier didn’t even clearly indicate whether authentication succeeded or failed. While ASM has many positive reviews, most seem aimed at set‑it‑and‑forget‑it stores that rely on support to configure everything once, which didn’t suit our operational needs. In practice, ShipperHQ was the only viable alternative capable of properly supporting our mix of parcel and LTL freight, address‑based logic, and complex restrictions, and despite the cost, it remains effectively the only tool that can do what we need at the level of polish and reliability required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you for such a detailed and honest review. We're glad ShipperHQ has proven itself as a critical tool for your freight workflows and that live LTL quoting has made such a tangible difference. Your feedback on pricing and plan structure is heard and appreciated and it's exactly the kind of input that helps us improve. We look forward to continuing to support your team! EC Evan C. Marketing Manager Wholesale ### "Would Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2024 Everyone I've dealt with at ShipperHQ has been extremely helpful and responsive. From the very first introductory meeting all the way through our implementation meeting, everyone has been more than willing to help us get where we want to be. Pros Conquering ecommerce shipping calculations can be very challenging for a business with wide variety of products. ShipperHQ seems to have solutions for every kind of scenario. They really have thought of everything. Cons I don't know that any of my frustrations have come from ShipperHQ. I have certainly been frustrated with the process of getting our website to calculate the way we want. ShipperHQ alleviates this process about as much as they possibly can. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2024 Thank you so much for the great review! We're thrilled to hear ShipperHQ has helped simplify your ecommerce shipping and that our team has been there to support you throughout the process. We know getting your shipping calculations right can be tricky, so it’s great to know we could help alleviate some of that frustration. If you need anything else, we're always here to help. Thanks again for recommending us! CP Chantel P. Marketing Manager Building Materials ### "Great Program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Pros We use ShipperHQ with our Magento ecommerce website & it has been great. Customer service when we have questions or need to make changes is outstanding! They are quick to reply, instructions are clear, I'm always really happy with their assistance. And the program is easy to learn/use. Cons I don't have any cons with ShipperHQ currently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2024 Thanks so much for sharing your experience! We’re thrilled to hear that ShipperHQ has been a great fit for your Magento site and that our customer service team has provided the support you need. If you ever have any questions or need assistance, we’re always here to help. VG Veer G. Director Consumer Goods ### "\[sensitive content hidden\] - Amazing Service Level" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 3, 2023 Pros \[sensitive content hidden\] goes above and beyond, and he truly is an asset to the team! Cons \- Phone support from the other team is poor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2023 Hi there, thank you for sharing your experience with us. We're lucky to have \[sensitive content hidden\] on our team and are thrilled to hear that he took such good care of you. Your satisfaction is our top priority, and we sincerely apologize for any shortcomings you may have encountered with our other phone support agents. We appreciate you bringing this matter to our attention, and we are committed to resolving any issues and enhancing the overall quality of our phone support service. If you ever have additional feedback, please don't hesitate to contact us at support@shipperhq.com. MH Maegen H. Information Systems Manager Machinery ### "5 Star Customer Service and Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2023 Pros The initial setup was so simple. The company has so much documentation on how to do things and it is easy to find and understand. When I did have questions I could call, email or chat with a professional that was an absolute expert in the software. There was no outsourced service, everyone that I have interacted with has been amazing. Cons NA-Every hiccup I have come across, ShipperHQ has helped me resolve instantly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2023 Hi there, thanks for the review! It's great to hear that you had a smooth setup experience and that our help docs and support team were able to assist you along the way. We appreciate the kind words and will be sure to pass them along. Thanks again! PT Patrick T. Director Food & Beverages ### "The best Shipping Rates Software By Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2023 I think the biggest strength though is in the quality of the support team. Endlessly patient helping us get some especially complicated things right. Pros Shipper-HQ is a dream to use even when your shipping rates get a bit complicated or nuanced. It can handle some couriers that provide dynamic shipping rates (like DHL) and at the same time others with static rates uploaded by csv (in a format that is easy and logical). Adding for example a simple function to add a % to some shipping rates for insurance is easy. Preventing specific products from going to a country or group of countries is easy. One big advantage over others we've tried is the sensible ability to group destinations so that, for example, the countries of the EU can be referred to as "EU" rather than endlessly listing all the countries every time a new rate for EU is needed - making the csv easy to read and diagnose.One of the most important features for us is the test portal to create a dummy package to an address to confirm the rates returned. Invaluable.It's got loads of other bits/pieces that we haven't yet touched. Cons It's pretty trivial but I would like their csv parser to allow for notes in the sheet so that we can recall details about the rates. So far, I don't think we've come across an issue that S-HQ hasn't been able to handle. We'l keep trying... Reasons for choosing ShipperHQ S-HQ was recommended by our developers having used them before on other sites, knowing and trusting them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2023 Great to hear it! ShipperHQ was built with people like you in mind. Your feedback is super important to us and helps us improve the product. We're glad ShipperHQ can help your business solve pain points! JH James H. Marketing Manager Retail ### "Amazing Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 Pros \[SENSITIVE CONTENT\] from Support was such a fantastic help and crucial in fixing our shipping rate errors, he figured out what the problem was (not ShipperHQs problem either) and showed me step by step his process of what is causing the issue and how to solve it. Not just a great asset for ShipperHQ but Lewis is a great human, always willing to help me and doing it with the most positive attitude, it really goes a long way as I NEVER leave reviews, so that is saying something. All the best Lewis and thank you again mate! Cons Nothing I can think of, there are rarely little things that crop up, but of the time it's on my own end and support walk me through the steps to resolve the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2022 Thank you for sharing this incredible feedback, James! We're thrilled to hear that Lewis took such great care of you and was able to fix your shipping rate errors. We appreciate the kind words and will be sure to pass them along. Thanks! GB Garrett B. CEO Consumer Goods ### "Great for its core functunality" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 6, 2022 Their support staff was super helpful in setting up the software, I had a lot of questions during implementation. Pros Great at setting up complex rules for shipping rate calculations on your website. There are so many variables and customizable ways to set a rate. Seamlessly integrates with bigcommerce. Cons You have to pay a lot of money for customizable shipping rates for your website, sometimes the set up of rules gets pretty confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2022 Thank you for the fantastic review, we're glad you're loving ShipperHQ! Our Support team is happy to help with any queries in the future. JT Jackie T. Business Manager Retail ### "ShipperHQ is THEE solution for dimensional shipping!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ. Pros I appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on! Cons Nothing negative to say. I'm grateful to have found ShipperHQ. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Bigcommerce could not handle the dimensional shipping, nor could ShipStation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2022 Thanks for sharing! We're happy we could help your business streamline your shipping processes and run your business smoothly. JJ James J. Managing member Retail ### "ShipperHQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 January 18, 2022 Pros Automatic prices taken care of in the background Cons Pricing wen up 1200 % with only a 30 day notice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204706/ShipperHQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fresa XPress vs ShipperHQ](https://www.capterra.com/compare/143442-204706/Fresa-XPress-vs-ShipperHQ) [ShipStation vs ShipperHQ](https://www.capterra.com/compare/155621-204706/ShipStation-vs-ShipperHQ)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)