--- title: "Ten Thousand Coffees (10KC) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ten Thousand Coffees (10KC) Software - reviews, pricing plans, popular comparisons to other Mentoring products and more." source_url: "https://www.capterra.com/p/204708/Ten-Thousand-Coffees/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Ten Thousand Coffees (10KC) Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ten Thousand Coffees (10KC) ## What is Ten Thousand Coffees (10KC)? Are the mentoring programs at your company dismissed as "nice-to-haves" instead of vital drivers of learning and talent development? 10KC mentorship software is redefining how mentorship and relationship-based learning is done in the workplace. We make it easy to connect employees at all levels to share knowledge and grow together. It’s time to ditch one-size-fits-all mentoring and provide targeted programs that help employees at all levels achieve their career development goals—from early talent and high potentials to managers and seasoned leaders. The result? Improvements to key talent outcomes like engagement, retention, and mobility. With 10KC, you can deploy a variety of mentoring formats for a truly engaging experience. Manage and scale your mentoring program in just a few hours a month with smart-matching technology, program invites, expert discussion guides, and surveys already built in. Ready to see why companies like RBC, Nike, and BMO love us? Visit 10KC.com. ## What is Ten Thousand Coffees (10KC) used for? [Mentoring](https://www.capterra.com/mentoring-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ten Thousand Coffees (10KC)?[Manage this product listing](https://www.g2.com/products/ten-thousand-coffees/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ten Thousand Coffees (10KC) 4.7 (54) VS. [4.9 (407)](https://www.capterra.com/p/177744/Together/reviews/) Starting Price Contact vendor Starting Price $10000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (54) Ease Of Use 4.8 (407) Value For Money 4.6 (35) Value For Money 4.7 (318) Customer Service 4.8 (50) Customer Service 4.7 (348) ## Ten Thousand Coffees (10KC) alternatives [4.8 (170)](https://www.capterra.com/p/180286/Qooper/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (201)](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/reviews/) Starting price $9900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/alternatives/) ## FAQs about Ten Thousand Coffees (10KC) Overview ### Which roles and teams benefit most from Ten Thousand Coffees (10KC)? Ten Thousand Coffees (10KC) is most used by directors, program managers, and strategic-initiative leaders who organize internal networking, mentoring, and cross-functional connections. Talent acquisition, early-talent, and student-development teams support onboarding and career conversations, while DEI, communications, and operations managers coordinate belonging programs, employee engagement, and targeted introductions across distributed organizations. Answer based on 54 reviews Overview ### What company size and industries is Ten Thousand Coffees (10KC) built for? Ten Thousand Coffees (10KC) is built for enterprises of 500+ employees, with 76% of reviewers from enterprise organizations and Banking as a top industry at 13%. It serves HR, Talent Development, Employee Experience, People & Culture, DEI, and L&D teams, with Financial Services also at 13% and IT services at 11%. Answer based on 54 reviews Features and Usability ### What are the key features of Ten Thousand Coffees (10KC)? Ten Thousand Coffees (10KC) includes core employee engagement, internal talent mobility, and social learning features centered on AI-based matching. Users can customize matching criteria, schedule mentoring and networking meetings, join Office Hours, and receive automated reminders. Reporting and analytics track participation, match outcomes, and program engagement. Answer based on 20 reviews Overview ### How does it help employees connect with colleagues? Ten Thousand Coffees (10KC) connects colleagues across teams, locations, seniority levels, and professional interests through scheduled introductions and guided prompts. Enterprise teams and student programs value its ability to create relationships that might not happen otherwise, while automated reminders, icebreakers, office hours, and meeting history help participants maintain momentum with minimal administrator work. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Ten Thousand Coffees (10KC) integrate with? Ten Thousand Coffees (10KC) integrates with approximately 10 third-party tools, including Microsoft Outlook, Gmail, Google Calendar, Microsoft Teams, Slack, Zoom Workplace, Webex Suite, Workday HCM, Okta, and Microsoft Entra ID. Microsoft Outlook is reviewer-confirmed for scheduling and reminders, while the catalog also covers communication, calendar, identity, and HR systems. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Ten Thousand Coffees (10KC) offer? Ten Thousand Coffees (10KC) provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and walkthroughs for users learning the platform. Getting Started and Support ### What customer support options does Ten Thousand Coffees (10KC) offer, and how do users rate the experience? Ten Thousand Coffees (10KC) offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, responsive, organized, and helpful throughout implementation and ongoing use. Reviewers also value proactive guidance and updates on concerns, although some want more capabilities for specific user groups. Answer based on 20 reviews Features and Usability ### How easy is Ten Thousand Coffees (10KC) to use? Ten Thousand Coffees (10KC) offers an intuitive experience for employee networking, mentorship, and program administration. Employees commonly find profiles, meeting scheduling, event setup, and past connections easy to manage, while administrators value accessible data and templates. Initial data uploads, participant-list management, and some metrics can require more manual effort or clearer guidance. Answer based on 19 reviews Features and Usability ### Can Ten Thousand Coffees customize employee matching? Ten Thousand Coffees (10KC) matches people around shared interests, goals, organizational groups, and career levels to support relevant conversations. Program administrators can tailor matching rules for mentorship, peer networking, or cross-functional connections, reducing manual coordination. Employees value pairing explanations and recurring introductions, though some teams want more precise advice-seeking preferences and group-randomization options. Answer based on 15 reviews ## Features AI summary Based on 965 Mentoring reviews Capterra data shows that buyers of mentoring software rank the following features as their top priorities: - **Mentor/Coach Matching** (**58%** of reviewers rated this feature as critical) - **Mentoring Program Management** (**44%**) - **Participant Profiles** (**31%**) Ten Thousand Coffees (10KC) supports all three features that reviewers rate most highly: **Mentor/Coach Matching**, **Mentoring Program Management**, and **Participant Profiles**. Together, these capabilities help businesses connect the right mentors and mentees, manage program structure and progress, and maintain detailed participant information, allowing teams to run mentoring initiatives more effectively and with better oversight. Mentor/Coach Matching 4.7 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Mentoring Program Management 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Manage mentoring programs: registration, pairing, curriculum, and reporting Participant Profiles 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more Progress Tracking 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Enrollments/Onboarding 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Surveys & Feedback 4.6 (9) 111.11% of 9 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Ten Thousand Coffees (10KC) 64 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI-based Matching: Carry out matching automatically using machine learning algorithms - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Benchmarking: Compare key metrics for the business against prominent players in the industry - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Curriculum Management: Map out the subjects that comprise courses of study - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Program Evaluation: Collect and analyze data to evaluate the effectiveness of projects and programs - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.6 (35) ### Starting price Free trial not available Value for money 4.6 (35) 4.6 Based on 35 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.7 Based on 54 reviews Filter by rating Counts reflect reviews available in this feed. 5(37) 4(16) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Harun C. Program Coordinator Used the software for: 3-5 years ### "Great Platform for Member Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 Pros I liked the online mentorship service the most about the platform. It helps mentors and mentees to come together, schedule meetings, great marketing tools, automated communications makes our job too easy. Platform is very intuitive and easy to use. User interface and experience are seamless. Cons I don't really see downside about the platform/software. Everything worked out well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jani L. Program Manager Used the software for: 3-5 years ### "10KC really upped our employee engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2023 Both the reps I have worked with are great and very responsive. I've created a friendship. The product is very is easy to use. Pros Using the Office Hour feature, we are averaging 250-300 people for each session. The sessions are really easy to set-up. Cons The data metrics are a little confusing. They could be more concise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Outreach Coordinator Used the software for: 3-5 years ### "Great potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 17, 2021 Pros The Ten Thousand Coffees program has great potential to create meaningful and impactful networking relationships especially in our virtual world. I am part of a college hub and when used, the students get a lot of great practice networking virtually. The biggest issue is engagement (what isn't though!). Cons I think an app with a chat/search/push notification of monthly matches/office hours would make the software better utilized amongst student users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Program Manager Used the software for: 1-3 years ### "10KC Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Excellent. The service, the platform, the feedback from the users has been phenomenal. Pros The platform itself is very intuitive, very easy to navigate, user-friendly, can gather all sorts of data quickly, easy to find peers to connect, easy to set up events, works well with MS Teams Cons Wish there was more capabilities for certain things to cater to specific groups using the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Veronica G. Senior Business Partner, DEI and Belonging Used the software for: Less than 1 year ### "A valuable partnership for sure! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2024 I think there is immediate value in this partnership, as they do handle a lot of the heavy lifting. We are still under a year in partnering but so far we've only had positive interactions with the support team. \[sensitive content hidden\] especially has been absolutely incredible to work with!! Pros Their customer service is really top notch, they are there every step of the way to answer your questions and problem solve with you. Cons Implementing a new system to a company is always going to come with growing pains because it's a behavioral change so we have been navigating getting users accustomed to the 10KC platform. However, it is helpful they are able to integrate the communication softwares we utilize. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joyce G. Global Talent Experience Lead Used the software for: 3-5 years ### "Facilitated the connection of colleagues across regions and functions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2024 10KC is a great starter platform for organizations to drive connections, be it through coffee matches or mentor-mentee matching. Pros 10KC made it easy to facilitate introductions and connections amongst employees. Around 10-15% of our employees signed up for the program. It helped the organization feel more connected and facilitated collaboration across teams/locations. Cons We were not able to deploy this in China due to the data privacy issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Manager - Wealth Digital Transformation Used the software for: 1-3 years ### "Have more coffee!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2023 We've used 10KC to foster stronger engagement with employees, hear from employees on important topics and also reinforce key message at a grass roots level. All-in-all, a great product. Pros 10KC helps to create connections across the organization by matching people with similar interests - it creates connections that wouldn't exist otherwise. Cons Some of the templates for Office Hour sessions are generic and don't lead to a better session. Though this is a minor point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Manager, Strategic Initiatives Used the software for: 1-3 years ### "The connection tool you need to expand your network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Pros The ease of setting up Office Hours with quick templates that can be customized for your events, allowing you to reduce the amount of admin you have been doing and focus on the event itself. Your participants get a quick look at what the event is, can register, submit questions if needed and get an automated calendar invite which is key to the event success and more reasons why you are spending less time on these administrative tasks previously done by hand rather than automated with the Ten Thousand Coffees platform. Cons The calendar sync coming soon is highly anticipated! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Occupational Therapist Used the software for: 3-5 years ### "The secret sauce for success " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 It’s an opportunity, connection, and relationship driver which are all a part of the road to success. Quality mentorship is monumental for a successful career and 10KC makes it happen. Pros The high calibre of people using it and the access you have to them that you probably wouldn’t have otherwise. It’s well designed, easy to you, and effective at what it sets out to do. Cons Nothing that I feel is missing or that I can pin down for improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Communications Business Partner Used the software for: 3-5 years ### "Employee engagement enhanced" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2024 10KC has strengthened employee engagement and connections through its intuitive and human centered design. I greatly value our partnership with \[sensitive content hidden\] - he's part of our team, and always giving us ideas to use the platform to its fullest capability. Gracias, \[sensitive content hidden\] Pros \- Ease of use, intuitive - customizable, pre-filled templates with right language markers - Excellent service - terrific implementation team Cons \- Lack of MS Teams integration for events - Invites not auto updating when event date or time is changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Together Mentoring vs Ten Thousand Coffees (10KC)](https://www.capterra.com/compare/177744-204708/Together-vs-Ten-Thousand-Coffees) [Connecteam vs Ten Thousand Coffees (10KC)](https://www.capterra.com/compare/153140-204708/Connecteam-vs-Ten-Thousand-Coffees)