# Ten Thousand Coffees (10KC) Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ten Thousand Coffees (10KC) Software - reviews, pricing plans, popular comparisons to other Mentoring products and more. Source: https://www.capterra.com/p/204708/Ten-Thousand-Coffees --- # Ten Thousand Coffees (10KC) Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ten Thousand Coffees (10KC) ## What is Ten Thousand Coffees (10KC)? Are the mentoring programs at your company dismissed as "nice-to-haves" instead of vital drivers of learning and talent development? 10KC mentorship software is redefining how mentorship and relationship-based learning is done in the workplace. We make it easy to connect employees at all levels to share knowledge and grow together. It’s time to ditch one-size-fits-all mentoring and provide targeted programs that help employees at all levels achieve their career development goals—from early talent and high potentials to managers and seasoned leaders. The result? Improvements to key talent outcomes like engagement, retention, and mobility. With 10KC, you can deploy a variety of mentoring formats for a truly engaging experience. Manage and scale your mentoring program in just a few hours a month with smart-matching technology, program invites, expert discussion guides, and surveys already built in. Ready to see why companies like RBC, Nike, and BMO love us? Visit 10KC.com. ## What is Ten Thousand Coffees (10KC) used for? [Mentoring](https://www.capterra.com/mentoring-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ten Thousand Coffees (10KC)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://tenthousandcoffees.com&name=Ten Thousand Coffees \(10KC\)) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ten Thousand Coffees (10KC) 4.7 (54) VS. [4.6 (5,103)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (54) Ease Of Use 4.7 (5,103) Value For Money 4.6 (35) Value For Money 4.5 (4,867) Customer Service 4.8 (50) Customer Service 4.6 (4,884) ## Ten Thousand Coffees (10KC) alternatives [4.3 (1,828)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (24,068)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (4,845)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mentor/Coach Matching 4.7 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Mentoring Program Management 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Manage mentoring programs: registration, pairing, curriculum, and reporting Participant Profiles 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more Surveys & Feedback 4.6 (9) 111.11% of 9 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success AI-based Matching 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Carry out matching automatically using machine learning algorithms Feedback Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Ten Thousand Coffees (10KC) 61 features Track the status of discussed/agreed tasks Dashboard to view the status of ongoing processes, identify current incidents and track past activities Carry out matching automatically using machine learning algorithms Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Compare key metrics for the business against prominent players in the industry Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Process of enhancing skills & experiences for continuous professional growth & advancement Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Map out the subjects that comprise courses of study Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Organize and track educational activities Ability to chat online in real time Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Manage mentoring programs: registration, pairing, curriculum, and reporting Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Collect and analyze data to evaluate the effectiveness of projects and programs Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Ratings/Reviews Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Create tools to promote social interaction and learning between students/trainees and instructors/trainers Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.6 (35) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (35) 4.6 Based on 35 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.7 Based on 54 reviews Filter by rating 5(37) 4(16) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RM Rachael M. Dietitian Health, Wellness and Fitness ### "A great networking platform for those looking to become a mentor or seeking a mentor in a new field" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 8, 2025 Overall a positive experiencing to help facilitate connections for being a mentor as well as finding a mentor. 10KC's ability to match you with appropriate mentorship opportunities is my favourite feature and what has been most helpful. Also really like the fact that 10KC is specifically a social networking platform for cultivating mentorships whereas no other platforms (even LinkedIn) offer a similar service. Pros My favourite feature of 10KC is that it is a networking program focus on mentoring that can help to match you with beneficial connections from both a mentor and mentee perspective. Cons Cultivating connections and mentorship relationships was not as effortless and streamlined as hoped but that could have also been specific to the institution I was a part of and using 10KC with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FW Fatima W. VP, DEI and Belonging Marketing and Advertising ### "Excellent platform to scale and support development programs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2024 Pros The platform is easy to navigate, data is thorough and readily accessible, and the team is highly collaborative and supportive. Leveraging 10KC has made it possible for us to scale and manage our enterprise-wide mentorship and networking program that would otherwise require a full team to manually develop, implement, support and manage. The content that 10KC provides is also incredibly helpful and can be curated to support our program goals without the heavy lift of developing all development content to guide participants. Cons The technology automates messages and reminders to participants - which I LOVE - but I wish we could customize the messages' "sender" information so that it appears to come from someone within our organization. I think it would help employees make a faster connection when they receive communications and would reinforce our internal branding. Reasons for choosing Ten Thousand Coffees (10KC) Noted "internal" as we'd previously supported a program via internal teams. I cannot disclose the other vendors we considered in the search for an external platform partner however, I can share that 10KC offered the most comprehensive platform that actually addressed our needs as an organization and made it simply to deploy a traditional mentorship program. Other tools we considered had more non-traditional approaches to mentorship and/or employee development that did not directly address the needs of our employee base. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joyce G. Global Talent Experience Lead Pharmaceuticals ### "Facilitated the connection of colleagues across regions and functions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2024 10KC is a great starter platform for organizations to drive connections, be it through coffee matches or mentor-mentee matching. Pros 10KC made it easy to facilitate introductions and connections amongst employees. Around 10-15% of our employees signed up for the program. It helped the organization feel more connected and facilitated collaboration across teams/locations. Cons We were not able to deploy this in China due to the data privacy issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2024 Joyce, we are so thrilled to hear about your positive experience with 10KC! It warms our hearts to know that the platform helped your organization feel more connected and facilitated collaboration across teams. We're also proud that 10-15% of your employees signed up for the program and found value in connecting through 10KC. It's fantastic to see that the platform helped build a stronger sense of community within your global organization! We understand your concern about the data privacy issues in China, and we're continuously working to expand our global reach and address these challenges. Thank you again for your kind words and for taking the time to share your valuable experience. SS Sonia S. Senior Communications Business Partner Banking ### "Employee engagement enhanced" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2024 10KC has strengthened employee engagement and connections through its intuitive and human centered design. I greatly value our partnership with \[sensitive content hidden\] - he's part of our team, and always giving us ideas to use the platform to its fullest capability. Gracias, \[sensitive content hidden\] Pros \- Ease of use, intuitive - customizable, pre-filled templates with right language markers - Excellent service - terrific implementation team Cons \- Lack of MS Teams integration for events - Invites not auto updating when event date or time is changed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2024 Thank you, Sonia, for your positive feedback on our partnership! 10KC is thrilled to know that our collaboration has strengthened employee engagement and connections in your company. You'll be pleased to know that MS Teams integrations is part of our offering at 10KC! Some customers have used this functionality and it made their processes all the more seamless for them. We're happy to work with you on setting up your integrations so you can experience its benefits too. AC Alexandra C. Lead, Leadership and Team Development Financial Services ### "Meaningful Connections " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2024 10KC addresses the challenge of creating meaningful and relevant professional relationships by allowing customizable matching criteria, ensuring that employees can connect with peers who align with their specific goals and levels. This platform also enhances overall employee engagement and collaboration. Pros Our company has been using 10KC to facilitate networking connections among employees, and it has been an outstanding tool for fostering collaboration and building meaningful relationships. There are several key features that I particularly appreciate: 1. Regular Matching Based on Interests and Goals: The platform matches employees every six weeks based on shared interests and professional goals. This regular cadence ensures that networking remains a consistent part of our workplace culture. I've found that these connections are not only relevant but also highly enriching, allowing me to engage with colleagues who share similar passions and career aspirations. 2. Customizable Matching Criteria: One of the standout features is the ability to adjust matching criteria. Whether I want to connect with individuals from specific business units or seek out peers at certain organizational levels, the platform provides the flexibility to tailor connections to my current needs. This customization enhances the relevance of each networking session and helps me build a more targeted professional network. 3. User-Friendly Interface: The platform is intuitive and easy to navigate. Setting up my profile, adjusting preferences, and scheduling meetings are all straightforward processes, which makes the experience smooth and enjoyable. Cons I can't think of any particular negative feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2024 Alexandra, thank you for sharing how 10KC is helping foster meaningful connections and drive performance within your company! It's truly inspiring to see how our platform is enabling your employees to build enriching relationships that align with their professional goals. We're particularly pleased to hear about your positive experiences with our key features. We're thrilled that you find our platform's flexibility in tailoring matches to your specific needs so valuable. We believe that targeted connections are key to driving collaboration and performance. Thank you again for your kind words and for sharing your experience with 10KC. We're excited to see how our platform continues to support your company's success. BH Bryce H. HR Consultant Diversity and Inclusion Information Services ### "The Magic of Ten Thousand Coffees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2024 Pros Ten Thousand Coffees seamlessly facilitates connections at a global scale to our colleagues across functions, geographies, levels of seniority, and business segments. Its intuitive interface combined with the power of algorithm/ML smart matching ensures that colleagues across the world connect to people with similar and complementary interests so that they can learn from others, grow their network, and thrive in the workplace. The platform provides real time insights that help us understand member sentiment and make adjustments as we go. On top of that, our partners at Ten Thousand Coffees are top notch. They lean in to support our goals and ensure we are setup for success, offering suggestions for how to use the platform in new and innovative ways. They are equally as focused on improving the experience for our colleagues as we are. They truly care and focus on building positive relationships with their clients built on understanding, trust, and support. Cons Nothing comes to mind. They are top notch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2024 Hi Bryce, thanks for taking the time to write your positive review! We are absolutely thrilled to read how 10KC is making such a positive impact on your global organization! It's truly inspiring to see how our platform is enabling your colleagues to connect across functions, geographies, and levels, creating a truly connected and thriving workplace. We are dedicated to fostering connections that transcend borders and drive performance by leveraging the power of strategic connections. We're proud to empower organizations like yours to build a truly global community, fostering cross-functional collaboration and knowledge sharing. Thank you again for your kind words and for sharing your incredible experience with 10KC. We're excited to continue partnering with you and witness the positive impact our platform has on your organization. VG Veronica G. Senior Business Partner, DEI and Belonging Marketing and Advertising ### "A valuable partnership for sure! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2024 I think there is immediate value in this partnership, as they do handle a lot of the heavy lifting. We are still under a year in partnering but so far we've only had positive interactions with the support team. \[sensitive content hidden\] especially has been absolutely incredible to work with!! Pros Their customer service is really top notch, they are there every step of the way to answer your questions and problem solve with you. Cons Implementing a new system to a company is always going to come with growing pains because it's a behavioral change so we have been navigating getting users accustomed to the 10KC platform. However, it is helpful they are able to integrate the communication softwares we utilize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2024 Thank you Veronica for your positive review! We are grateful that you love our customer service and you recognize the value of our partnership. RN Reagan N. Manager Professional Training & Coaching ### "Greta customer service!!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 15, 2023 has had an overall positive impact on our organization Pros Customer service - the team we are working with to implement is very organized and helpful. Various functionality accommodating to our requests Cons administrative to use if dont have integrations too many email notifications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2023 Hi Reagan, thanks for your feedback! Partners like you help us continually improve our product, and we're so glad we've helped you have a positive impact on your organization. Thank you for sharing that you've had a great experience with our team (we have fantastic people here at 10KC!). We totally agree about the value of integrations. You'll be pleased to know that integrations is part of our offering at 10KC! Some customers have used this functionality and it made their processes all the more seamless for them. Some customers chose to not implement integrations, which is understandable. Our CSMs are always here to make our customers' lives easier. They're keen to work with you and find a solution. EB Elaine B. Manager, Strategic Initiatives Financial Services ### "Overall great but more integration into MS Teams needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2023 Pros Setting up events is simple and efficient. Being able to ask questions in advance and have them sent to the organiser so they can prep beforehand is key. Cons MS Teams not being linked so you have to create an invite and copy and paste the link into 10KC. It takes away from the efficient experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2023 Thank you for your review, Elaine! You'll be pleased to know that we have been working on an MS Teams integration and we're rolling this out to our clients. You'll soon be seeing this integration soon! CV Catalina V. Senior Manager, Strategic Initiatives Banking ### "The connection tool you need to expand your network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Pros The ease of setting up Office Hours with quick templates that can be customized for your events, allowing you to reduce the amount of admin you have been doing and focus on the event itself. Your participants get a quick look at what the event is, can register, submit questions if needed and get an automated calendar invite which is key to the event success and more reasons why you are spending less time on these administrative tasks previously done by hand rather than automated with the Ten Thousand Coffees platform. Cons The calendar sync coming soon is highly anticipated! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 6, 2023 Thank you Catalina, for sharing how you are spending less time on administrative tasks because of 10KC's all-in-one platform. We're so glad to hear how it enables you to deliver more impactful ways to integrate networking and connectivity in your organization. [View all Reviews](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/reviews/) Popular comparisons [Connecteam vs Ten Thousand Coffees (10KC)](https://www.capterra.com/compare/153140-204708/Connecteam-vs-Ten-Thousand-Coffees)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)