# EZsalonware Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZsalonware the right Appointment Scheduling solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204710/Ezsalonware/reviews

---

EZsalonware

4.8 (79)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of EZsalonware

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

KM

Kyle M

Business Development ManagerDefense & Space, 201 - 500 employeesUsed the software for: 1-2 years.

“The text/email confirmation reminders are great, the option to directly add an appointment to my google calendar is great, all around this is a very customer-focused solution to scheduling. “

June 17, 2020

MB

Michael B

Account ExecutiveInternet, 51 - 200 employeesUsed the software for: 1-2 years.

“I find that most software solutions companies use are clunky, not intuitive, buggy, and many times - not mobile friendly.“

June 23, 2020

RK

Randall K

EditorArts and Crafts, Self-employedUsed the software for: Less than 6 months.

“It allows me to make appointments with my barber, and it's great to get that set up in advance without having to call and navigate what time works.“

June 11, 2020

MK

Matthew K

DirectorPharmaceuticals, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. “

June 17, 2020

KM

Kyle M

Business Development ManagerDefense & Space, 201 - 500 employeesUsed the software for: 1-2 years.

“With Ezsalonware, scheduling a hair appointment is a breeze and i can quickly change my appointment times at any point, right from my phone.“

June 17, 2020

JC

Joseph C

Software engineer Computer Software, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The user interface is a bit dated and can make it confusing at first.“

June 4, 2020

MA

Mark A

PharmacistHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 6-12 months.

“I love how it allows my stylist to write notes about how he cuts my hair to streamline every appointment moving forward.“

June 17, 2020

KW

Kevin W

Maintenance supervisor Commercial Real Estate, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Some of the aesthetics of the site aren’t as pleasing.“

June 19, 2020

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cody W.  
Transportation Coordinator  
Education Management  
Used the software for: 1-2 years

### "Haircut Scheduling Made Easy"

June 4, 2020

5.0

As stated in my pros above, scheduling haircuts and salon/spa services have never been easier. I think this should be used by any and every salon, spa, and barber.

Pros

Ezsalonware is frankly groundbreaking in terms of scheduling my haircuts at Studio 108 in Charlottesville, VA. I was able to either create username and/or use Facebook to login to the software and from there things just got easier! Select my stylist, select my service, and the time and date. In good to go in just a couple minutes! I recommend this software be used at salons and barbers nationwide.

Cons

Selecting the time for my appointment after selecting a date was sometimes slightly confusing. I don’t know if it was showing the most in demand times that were available first, but I had to select to see ALL available times for my stylist on that date. I would prefer it just show all available times to begin with.

Review Source

Response from Ezsalonware

June 11, 2020

Thanks for using EZsalonware. We are making moves to get in as many salons as possible. In regards to your comment for selecting a date, when a particular stylist is booked, you viewed our option to book with other stylists that have availability.

MS

Mike S.  
Salon Owner  
Cosmetics  
Used the software for: 1-2 years

### "Best Salon Software; No other salon software offers these tools"

June 16, 2020

5.0

EZsalonware has helped my salon run efficiently and smoothly. Nothing else on the market even compares nor has the same technology.

Pros

It helped my business to grow financially as well as increase my customer base.

Cons

It's pretty simple and user friendly so nothing to mention.

Switched from

[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/)

Because EZsalonware is more than just a scheduling program.

Review Source

CG

Chris G.  
na  
Accounting  
Used the software for: 6-12 months

### "Easy Use"

June 15, 2020

3.0

its a good functional peice of software that is probably good enough for salons to use easily

Pros

Ability to reserve an appointment at my own convienience

Cons

visuals arent that good / doesnt fill screen well

Review Source

IS

Ivan S.  
Research Scientist  
Research  
Used the software for: 6-12 months

### "A great way of scheduling your appointments"

June 9, 2020

5.0

Pros

Ezsalonware is super easy to use: a relatively minimum functionality and a progress bar showing your progress (a type of service --> stylist --> day and time) makes getting an appointment a breeze. No need for calling the salon, spelling your name, asking what times are available, and trying to choose between a few options you get. With Ezsalonware, I can see all the available slots online, weigh various options, and chose times that work best for me in a minute or even less. I also like that the stylist has a lot of information about my preferences written down in the software so that he knows exactly how my last haircut was done. No need to remember a thing - it is all in the database.

Cons

There is nothing really that I did not like about the software. The functionality is fairly simple, and I don't need more. It simply gets the job done. I just don't get why other salons don't use this software - the convenience for customers is great.

Review Source

Response from Ezsalonware

June 15, 2020

EZsalonware's progress bar a helpful way of letting you know your progress throughout booking your appointment. Our service notes section has helped salons and stylists to replicate the same look from appointment to appointment and helps to bypass the consultation part once you've arrived at something that the customer is happy with.

AS

Adin S.  
Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Fantastic Software"

June 7, 2020

5.0

Pros

I have tried EVERY type of salon software, including Rosy and Salon Iris and none of them had the functionality I wanted. EZsalonware is by far the most customizable option of them. And with it, I was able to grow my salon book by a ton. It literally saves me $125 a day by not having stylists have dead time between appointments. It also has a really great messaging feature that reduced the amount of missed appointments by at least 50%.

Cons

Nothing really stands out as a major negative. The software is a little complicated, so it took a little bit to get comfortable with, but it was completely worth it!

Switched from

[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/)

Not enough functionality.

Review Source

Response from Ezsalonware

June 11, 2020

Thanks for mentioning all of our great features that help to maximize profit for salon!

SG

Samuel G.  
Graduate Instructor  
Research  
Used the software for: 1-2 years

### "Makes scheduling easy"

June 4, 2020

5.0

Pros

I’ve been using this software from the beginning of its life. The software is intuitive and easy to use on both my laptop and on my phone. I Like being able to easily specify the stylist I want online, because I've been in situations where I felt uncomfortable asking for a specific stylist other than the person booking me in the phone. It also clearly lays out the services offered by the salon, saving time when booking something more complicated than a basic cut. This software depersonalizes and streamlines the booking experience in a way that is convenient for the customer. The ease of booking encourages me to stick with the same salon each month.

Cons

While the interface is efficient and functional, it’s not the prettiest in a world where beautiful apps are all over the place. If this project generates more funding/revenue, I’d recommend professionally upgrading the interface on a purely aesthetic level. Though when it comes to the form/function question, I would take a working app over a beautiful and broken one any day. And this one works well.

Review Source

VR

Verified Reviewer  
Retired  
Oil & Energy  
Used the software for: 2+ years

### "Speed of Use"

June 15, 2020

5.0

Pros

It is easy to use so that appointments can be made (or changed) quickly.

Cons

Initially, the appointment display did not present clearly when using Chrome, but was OK with Explorer. The issue was resolved soon after notifying the programmer.

Review Source

Response from Ezsalonware

June 16, 2020

Yes, EZsalonware is FAST! We get that alot and we understand how important it is to save time.

Miguel N.  
Controls Engineer  
Food & Beverages  
Used the software for: 6-12 months

### "Straightforward"

June 16, 2020

5.0

Pros

The website is extremely easy to use, it takes no time to set up an appointment.

Cons

The only thing I can think of is that the design is very simple, which isn’t really a disadvantage cause what matters is functionality.

Review Source

VR

Verified Reviewer  
User  
Computer Software  
Used the software for: Less than 6 months

### "EZSalonware Review"

June 24, 2020

5.0

I have saved a substantial amount of time using Ezsalonware compared to other products that I had used before.

Pros

Setting up an account was very quick and easy to do. Once the account was made, the sign up process for an appointment was very intuitive. The entire process on the software is seamless and easy to understand.

Cons

The front end design could be slightly improved. Otherwise I think it is excellent.

Review Source

Response from Ezsalonware

June 25, 2020

Our registration process for customers was designed to be intuitive. No need for such a lengthy process. Never a frustrating moment when registering. It's always quick and easy!

VR

Verified Reviewer  
Accounting Analyst  
Financial Services  
Used the software for: I used a free trial

### "Easy to use, never had any issues"

June 4, 2020

5.0

Pros

I've used this to book stylist appointments dozens of times. No issues setting up an account, booking an appointment for the time/date I want and with the stylist I want. Also never had any issues with the appointment confirmation texts/emails.

Cons

Interface could be cleaner and more organized. But it's not too complicated, it's very easy to figure out how to use.

Review Source

Response from Ezsalonware

June 9, 2020

We are happy that your text/emails have helped to remind you of your appointment. Glad that setting up an account was straight forward! Hope you enjoy using EZsalonware!

PM

Patrick M.  
Software Engineer  
Computer Games  
Used the software for: 1-2 years

### "A Sleek and Intuitive Design"

June 23, 2020

4.0

Pros

I like how it has a modern look. The pop ups and fading is nice and professional. It's very easy to find what your looking for, and quite intuitive. Setting up an appt only takes a few clicks and makes the process rather painless. It shows that a lot of time was spent into the design of it.

Cons

There are a few nit-pick things that bother me. Things like the odd counter at the bottom of the webpage and the inconsistencies in font sizes and styles. But all small things, overall I like it a lot.

Review Source

KW

Kevin W.  
Maintenance supervisor  
Commercial Real Estate  
Used the software for: 1-2 years

### "Best Online Scheduling system "

June 19, 2020

5.0

I enjoy using this online software because you know right away before having to call then be put on hold what the schedule is of the barber.

Pros

I don’t usually prefer setting up appointments online, but I have really gotten used to the ease of the system. Resetting your password is also very easy.

Cons

Some of the aesthetics of the site aren’t as pleasing.

Review Source

Response from Ezsalonware

June 23, 2020

The aesthetics have been addressed in our previous updates. Resetting passwords can always be a hassle and we designed our password reset to be simple for customers!

KW

Kenneth W.  
Self Employed  
Computer Software  
Used the software for: Less than 6 months

### "Booking Couldn't Be Easier"

June 9, 2020

5.0

'Happy camper.

Pros

For myself Ezsalonware eliminates the one step I dread about scheduling a salon appointment - speaking with a receptionist by phone to schedule. Ezsalonware lets one see available times for a stylist and book at appointment, no fuss no muss. It is easy to cancel/ re-schedule if necessary. And the system sends out confirmations and reminders via text message. I believe this latter step is optional. Also, booking engine works just fine a cell phone web browser.

Cons

From a user standpoint I have no complaints

Review Source

Response from Ezsalonware

June 15, 2020

EZsalonware eliminates the communication with the receptionist and shows all of the available times that work best for the customer.

JP

John P.  
Resident Physician  
Medical Practice  
Used the software for: 2+ years

### "Easy to Use"

June 9, 2020

5.0

Pros

Love being able to log in on my phone and quickly see availability/schedule an appt.

Cons

I feel like it takes a lot of clicks to get anywhere. There are many clicks/pages between logging in and finally scheduling an appt.

Review Source

CS

Corbin S.  
Software engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to schedule"

June 16, 2020

4.0

Pros

Seeing open appointments is easy, scheduling is easy. I like being able to see past appointments and history.

Cons

The software UI could be cleaner. It's not too polished.

Review Source

HS

Hugh S.  
President  
Real Estate  
Used the software for: 6-12 months

### "Super easy to schedule appointments"

June 16, 2020

5.0

Pros

I really like being able schedule appointments any time, night or day.

Cons

I haven't found any cons...super simple to use.

Review Source

SM

Samuel M.  
Statistician  
Research  
Used the software for: 6-12 months

### "Easiest way to book a haircut"

June 4, 2020

5.0

Pros

I love how easy it makes booking appointments--just a few clicks and I'm all set. No more hassle calling places, going back and forth on availability.

Cons

I don't have any real cons, but since I'm required to post something I guess I'd say it's not the prettiest piece of software out there.

Review Source

Response from Ezsalonware

June 10, 2020

I'm glad to hear that it has been an easy enough process for you that you now book online rather than call in for your appointments! We built it to be a time saver.

RK

Randall K.  
Editor  
Arts and Crafts  
Used the software for: Less than 6 months

### "Easy to use"

June 11, 2020

5.0

Pros

It allows me to make appointments with my barber, and it's great to get that set up in advance without having to call and navigate what time works. I can see the schedule and his openings when I book.

Cons

That it requires a password. That's not a helpful element, and I could see it being useful for administrators, but not users.

Review Source

Response from Ezsalonware

June 15, 2020

EZsalonware had in mind to be user friendly and easy to use!

JC

Joseph C.  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "Easy to use"

June 4, 2020

4.0

Pros

The software is easy to use and once you get used to the interface it’s quick to get your appointment scheduled

Cons

The user interface is a bit dated and can make it confusing at first.

Review Source

Response from Ezsalonware

June 15, 2020

Being quick to get an appointment scheduled is important in today's busy world. Our interface has been a new updated version. We hope you like it!

MD

Mike D.  
President  
Real Estate  
Used the software for: 1-2 years

### "Easy to use"

June 11, 2020

5.0

Very good

Pros

Quick & Easy to use to accomplish task at hand.

Cons

I did not know if an automatic booking is available at same intervals.

Review Source

TD

Tomasz D.  
Customer  
Hospitality  
Used the software for: 6-12 months

### "Easy to use"

June 16, 2020

4.0

Always easy to use.

Pros

Easy to use as customer. It isn't the most beautiful aesthetically, but as a customer I just want to book my appointment and it works great for that.

Cons

It is not the most beautiful aesthetically but again I personally don't care about that.

Review Source

ST

Stephen T.  
Professor  
Biotechnology  
Used the software for: 6-12 months

### "Fast and easy as a user"

June 12, 2020

4.0

Pros

Simple interface, intuitive, fast & easy for a user

Cons

Nothing really. Has features I need, none that I don't.

Review Source

Response from Ezsalonware

June 16, 2020

We at EZsalonware are happy that you are pleased with the new interface! We've taken suggestions from our customers to dazzle it up!

AM

Austin M.  
Embedded Software Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Simple Management & Verbose Functionality"

June 16, 2020

5.0

Awesome. Best niche software I've seen for this application

Pros

Calendar Features, Simplicity of Use, Options for reminders. Good registration system.

Cons

GUI reminds me of ancient Oracle software

Review Source

IT

Ian T.  
Engineer  
Defense & Space  
Used the software for: 6-12 months

### "Ease of Booking"

June 19, 2020

5.0

Pros

It’s very easy to use. Super simple and intuitive.

Cons

Aesthetically it’s a little clunky, I think it could be cleaned up. But functionally, no problems.

Review Source

HB

Hayden B.  
Student  
Higher Education  
Used the software for: 6-12 months

### "Ezsalonware"

June 16, 2020

5.0

Pros

Very easy to use and to see availability.

Cons

I have not run into any difficulty using Ezsalonware.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.