# Page 17 | iCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is iCloud the right Cloud Storage solution for you? Explore 1934 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204717/iCloud/reviews

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iCloud

4.6 (1934)

[View alternatives](https://www.capterra.com/p/204717/iCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of iCloud

## Showing most helpful reviews

Showing 401-425 of 1934 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Michelle S.  
Owner  
Design  
Used the software for: 2+ years

### "Pleased With iCloud Services"

July 9, 2021

5.0

My business benefits a great deal from iCloud considering I am using/accessing a large number of client files at any given time. I have had computer crashes, iPhones broken, and overall just incidents where if all my data was stored on the device, I would have lost everything. Knowing that the device is always backed up and safe has allowed me to avoid the stress if I do experience a crash. In addition, I work on the go sometimes and being able to connect my internet on my phone and access my files on my laptop instantly is beyond helpful.

Pros

I've been using iCloud for years for my mobile (iphone) and laptop (Macbook) devices. I like the fact that it has real-time data syncing and the fact that it backs up both of my devices with the same files. For example, instead of having to reinstall all of my data if I switch phones manually, I can simply connect the new phone to iCloud and install the same setup/files in minutes. Super convenient.

Cons

I don't have anything that I don't necessarily like with iCloud. I've had no issues, no security problems and no accessibility problems.

Review Source

Mammaye Ousmane T.  
Student in Industrial Maintenance  
Mining & Metals  
Used the software for: 2+ years

### "iCloud review"

January 10, 2023

5.0

When using iCloud to store my files and sync my data, I have been overall satisfied. The automatic sync and backup features are particularly useful. However, the cost for additional storage space and the need for a stable internet connection can be drawbacks. Overall, I recommend iCloud for its ease of use and data security.

Pros

I am really pleased with using iCloud to store my files and sync my data between my iPhone and PC. The interface is intuitive and easy to use, making it a great choice for users of all skill levels.The automatic sync feature is particularly useful for me, as it allows me to access my latest files and documents from any device, whether it be my phone or my computer. Cloud storage is also very convenient, as it allows me to free up space on my device while still having easy access to my files.I have also enjoyed the ability to share files with other iCloud users, such as my photos and calendars. This allows my family and friends to easily access this information and use it to organize events and vacations together.Lastly, the automatic backup of my iPhone is also a very valuable feature for me as it gives me peace of mind knowing that my data is safe and can be restored if needed.All in all, iCloud is an excellent choice for anyone looking for a reliable and versatile cloud storage service that allows you to store, sync and share files and data. I highly recommend this service.

Cons

While using iCloud to store my files and sync my data between my iPhone and PC, there are a few aspects that I don't particularly appreciate:1. Cost of additional storage space: While iCloud offers some free storage space, it may be necessary to purchase additional space if you need to store large amounts of files. This cost can become expensive for some users.2. Internet connectivity requirement : In order to use iCloud, stable internet connectivity is required, which can be an issue for users in rural or remote areas or for users on the move.3. No file sharing with non-iCloud users: The ability to share files with iCloud users is convenient, but it is impossible to share files with people who do not have an iCloud account, which can be a nuisance for some users.4. Limited feature to manage files on computer: The features to organize and manage files on a computer are quite limited compared to other cloud storage services.In conclusion, iCloud is a reliable and useful cloud storage service, but it has some disadvantages related to the cost of additional storage space, the need for stable internet connectivity and some limitations to share files with non-iCloud users, as well as the limited features to manage files on a computer. It's important to weigh these factors before choosing iCloud as a cloud storage service.

Review Source

VR

Verified Reviewer  
Business Consultant  
Management Consulting  
Used the software for: 2+ years

### "Great Online Storage - especially when you are in the Apple ecosystem"

December 8, 2021

5.0

Using various Apple devices (iPhone, iPad and a Macbook) it mostly just works in the background and you hardly ever notice its there at all. Like with all cloud storage services gone are the days of loosing a bunch of files because of a hard drive failure, gone are the days of 'oh that's on my computer at home, I cannot access it right now'.

Pros

Within the Apple Ecosystem iCloud works behind the scenes, mostly unnoticed. Purchasing it with an AppleONE subscription is a great deal.

Cons

If you work with non-Apple devices it works, but is nowhere close to as seamless as it is within Apple's walled garden. There is still a lot of software that does not sufficiently support iCloud (or vice versa) and file sharing is not its strength (it is possible, but not comparable in ease of use to dropbox)

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Box](https://www.capterra.com/p/148766/Box/)

Reason for choosing iCloud

I chose iCloud because of its tight integration with Apple hardware, but also because the price for 2TB is competitive. When AppleOne came to market, it became an even better deal.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I originally made the switch to iCloud mainly because I wanted to ensure that my photos are properly backed up, but since have moved all my cloud filing storage needs to this service as it just works.

Review Source

DG

Destin G.  
Team lead  
Computer Networking  
Used the software for: 2+ years

### "An apple must have"

June 21, 2022

4.0

Pretty well my overall experience has been good iCloud has done me well and I will continue to use it

Pros

I do like the convenience of iCloud when you first get an Apple storage is sometimes A precaution especially if you’re switching from android because you don’t have the concept of not being able to put in an SD card, so relying solely on internal storage can be scary at first with the iCloud allows you the convenience of being able to save things without needing more storage

Cons

To be honest I feel like it’s more and more that I need more storage and I really don’t feel like I saved that much

Review Source

KW

Kalani W.  
Business owner  
Arts and Crafts  
Used the software for: 2+ years

### "iCloud has by far the best storage abs privacy options "

March 16, 2022

5.0

My overall experience has been nothing but positive.

Pros

I like the fact I can back up anything from pictures, emails, massages, documents. The ease of access is a major plus also.

Cons

There is nothing that I dislike about cloud services. It has performed beyond expectations

Alternatives considered

[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

Reason for choosing iCloud

It had more options to save different types of data

Review Source

CL

Claudia L.  
Human Resources Manager  
Real Estate  
Used the software for: 2+ years

### "I want to live in the cloud"

February 22, 2023

5.0

Even with the storage situation, it is a great product. I love it.

Pros

Easy to use, lots of security for your information, it makes you life easier.

Cons

I think storage is a bit limited, it could add a bit more for free, I mean like 6 GB, instead of 5, or 7. The thing is that it gets full very easy.

Review Source

TC

Tara C.  
Researcher's  
Education Management  
Used the software for: 2+ years

### "Apple iCloud is a convenient and secure storage"

January 30, 2023

5.0

Apple iCloud enables businesses to store data and documents securely in the cloud, making them accessible anywhere and anytime. Collaboration and communication between business teams are made more accessible with Apple iCloud. Allowing businesses to create automated systems for document organization and approval processes. This can save couples time, allowing them to be more productive. The benefits are, Increased Productivity by facilitating easy file storage, sharing, collaboration, and workflow automation, and Apple iCloud helps businesses to increase productivity

Pros

The following are critical features of Apple iCloud Storage, Syncing, Backup, Sharing, Find My, and Family Sharing.Yes, Apple iCloud is straightforward to use. There are various valuable features, such as accessing your photos, documents, and music from any device with an internet connection, securely storing files, and backing up your device data.Yes, integration with existing business processes is easy in Apple iCloud as it offers a range of applications that can be easily integrated with existing processes and systems. iCloud also allows system administrators to manage user accounts, control access to files, and monitor usage

Cons

Some features that are missing from Apple iCloud or could be improved including an intuitive backup system, better file organization and sharing capabilities, and improved integration with outside cloud services. Additionally, iCloud does not have as much local storage and syncing functionality as some competitors.In terms of difficulty of use, some users have noted that iCloud can be slow and cumbersome to use, especially when dealing with large files or large amounts of data.Integration with existing business processes can be pretty tricky with iCloud. It is not designed to be easily integrated with other systems and services, and compatibility with third-party programs and services can be limited.

Review Source

JC

Jamie C.  
Software Developer  
Banking  
Used the software for: 2+ years

### "An inexpensive but highly effective tool"

March 22, 2022

4.0

Pros

There are so many things you can utilize with iCloud, including messaging, file storage, etc. Our team communicates, in part, through iCloud messaging, knowing these messages are stored in the cloud means it’s easy to go back and check historical communications to ensure accountability and accuracy.

Cons

At times, especially through the actual site, it seems a bit clunky. The UI hasn’t changed in years, and it can throw several errors when attempting to access iCloud mail. It’s just not as up to date as the rest of its technology.

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

Jabber was great, but we had a few issues with setup in the past. It wasn’t as intuitive.

Review Source

LV

Lena V.  
Owner  
Veterinary  
Used the software for: 2+ years

### "iCloud is a waste of money"

November 15, 2022

3.0

Using iCloud for basic back up storage is about the only thing I would recommend iCloud for. Otherwise I feel that the features are very limited and hard to use. I still have no idea how to access my full iCloud data much less how to get my employees to be able to find an access it. I also find that when trying to find and view data in my iCloud that it has been deleted without my knowledge. I do not trust iCloud and I do not feel my data is safe or that it is an investment that is time efficient for my company. I do not recommend iCloud, use a different software.

Pros

I like how easy it is to set it up and start backing up my data. I also like how easy it is to change my plan as needed.

Cons

I really don’t like how I feel I have no access to my iCloud data. I know it’s there, but I have no idea how to find and access it easily and quickly, much less have my employees access it. I also feel that my data is not as safe as on other platforms. I feel that things are subject to being deleted without my knowledge. The pricing is also very expensive for the limited features I receive compared to other products.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing iCloud

I thought that it would be easy to use.

Review Source

Giau N.  
manager  
Restaurants  
Used the software for: 1-2 years

### "Apple users would be hard pressed to find a better fit for their needs"

January 13, 2023

5.0

The overall experience has been great. Our files and folders are automatically synced (from the document folder, download folder, and desktop). We can also easily share Numbers and Page files.

Pros

iCloud is an excellent backup solution. It can back up your device and sync data between devices, so you always have access to the latest versions of your files on all of your devices. The iCloud service is very easy to use. You can set it up in just a few minutes; after that, you're ready to go. You can also start using iCloud immediately if you sign up for an Apple ID—the account that allows you access to your purchases on the iTunes Store, Apple's App Store, and other services offered by the company.You can also share files with friends and family members through the service. A few clicks will get your file into their hands quickly and securely so they can enjoy what you've created or downloaded for them.You can also share files and folders with other Apple users, but only if they have an iCloud account.

Cons

iCloud is a bit more expensive than some of the competition, but not by much. The iCloud web interface is pretty limited. It's not as bad as some cloud storage services, but it's not the best, either.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

We made the switch because of the integration of iCloud with Apple devices.

Review Source

TF

Tanyika F.  
Crew Chief  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "ICloud Really Shines"

February 24, 2023

5.0

I found important documents for my personal and online business that I thought I had lost and in was in my cloud I was greatly impressed by this this ICloud software is much needed in my daily life whether business or personal

Pros

What I like most about this software is that when you misplace your mobile device all of your information can be retrieved expeditiously it is wonderful that tis product backs up all of your important big or small important or not

Cons

what i like least about this software is NOTHING!!! It's All Around Awesome

Switched from

[Android Studio](https://www.capterra.com/p/246781/Android-Studio/)

I switched due to low storage issues

Review Source

VR

Verified Reviewer  
General practitioner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very nice experience"

April 1, 2024

5.0

I like it to the degree that i regret not using before

Pros

That i have safe and easy tool for my data

Cons

That it is Expensive when i buy more space

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

That icloud easy and can share it with me family

Review Source

VR

Verified Reviewer  
Director, Technical Product Management  
Marketing and Advertising  
Used the software for: 2+ years

### "Storage solution done right!"

June 22, 2022

5.0

When I think of iCloud, i tend to always think about safety and security. Apple does a great job in the standard areas that we all forget about mainly stability of platform, but features are premium and application and device support is second to none.

Pros

The ability to access documents and artifacts across many devices with ease is what I like most about iCloud. Many features that it offers for the price out does many of its competitors.

Cons

I have nothing that I can think of that I don't like about iCloud.

Review Source

Johnson A.  
Full Stack Developer  
Computer Software  
Used the software for: 2+ years

### "iCloud review"

June 18, 2023

5.0

I would recommend iCloud to anyone interested in having their data available in multiple devices.

Pros

iCloud allows any Apple user to access the data through any device where they have an account. It's fast and intuitive.

Cons

Maybe the price, it's not that expensive but it could be lower though.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I bought an iPhone so I give it a try.

Review Source

JPG

Juan Pablo G.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "safe and easy to use app"

August 2, 2022

5.0

It helps me better manage the storage of my devices so I can use them in the most efficient way possible.

Pros

I like the versatility of the app and how easy it is to share large files

Cons

I have no cons I have only had good experiences with the app

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Reason for choosing iCloud

I am a mac user and I relate better to the native mac app

Review Source

VR

Verified Reviewer  
Intern Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Boosting Team Productivity with iCloud's Seamless Integration and Easy File Sharing"

February 21, 2023

5.0

Pros

iCloud offers a real-time collaboration feature that enables users to work together on the same document simultaneously, which means that any changes made by one team member are instantly reflected on the document and visible to others in real-time. This facilitates a smoother workflow and helps to ensure that everyone involved is up-to-date with the latest developments, ultimately improving productivity and efficiency.

Cons

iCloud is primarily designed for use with Apple devices, which means that it may not be the best option for teams that use a mix of devices from different manufacturers. This can limit collaboration and cause compatibility issues.

Review Source

MS

MacKenzie S.  
Senior Sales Director  
Cosmetics  
Used the software for: 2+ years

### "iCloud Review"

February 3, 2022

5.0

Overall my experience with iCloud is positive. It has saved me a lot of time, especially when I upgrade to a new device.

Pros

iCloud is something I use every single day. I think it is so important for any apple user because it stores all of your information, messages, contacts, photos etc. It is very easy to use because everything backs up to the cloud automatically without the user having to do anything. This is a service I will always keep and use.

Cons

The only thing I don't like about iCloud is the different prices ranges available for different storage amounts. I think it should just be one set price for unlimited storage.

Review Source

JB

Jean-Philippe B.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Reliability and expendability, with a cost"

October 30, 2023

3.0

At a time when I exclusively worked with Apple products, having a iMac, iPad and iPhone, iCloud was the definitve solution for document backup. I could work seamsless between all the devices depending on where I was working and this made me feel like the Cloud was a unifying experience. All your files follow you wherever you go no matter what device you use. It is probably the best Cloud experience you can get, and has been since its very inception.

Pros

iCloud is de facto the best solution for Apple product owners. Its integration with iOS is pretty much flawless and users can enjoy peace of mind when it comes to personal file backups. It's even accessible from a browser making it compatible (in a way) with other operating systems. On Mac computers, its integration is also seamless and renders the process of backup look like saving on the computer itself.

Cons

It has its limitations though. Where other user-end backup services like Google Drive, Dropbox, Amazon storage and more can store any file type, iCloud is pretty much limited to Apple-only documents. It works perfect for Apple-centric users but is less ideal if you have for example a iPhone and a Windows computer.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Owning Apple products makes using iCloud a no brainer since it's so well implemented.

Review Source

CS

Cerenity S.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Convenient and User Friendly "

January 11, 2023

5.0

Pros

iCloud is very easy to access and use across different platforms and products

Cons

It’s hard to share data with non Apple products (like Android users)

Review Source

David A.  
Affiliate Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "iCloud performance and quality of service"

April 11, 2023

5.0

Very positive and safe with great storage space, it's the best application by a long shot.

Pros

Really easy to use and great for storing data, and applications. Very secure and safe.

Cons

If you lose or forget login details can be hard to recover the account.

Review Source

Hossam S.  
Veterinarian and Marketing of Digital Product , medical  
Hospital & Health Care  
Used the software for: 2+ years

### "Dr Tech Review "

May 4, 2022

5.0

Pros

Privacy , Inexpensive, iam safe with my files and sensitive data of me in this !

Cons

Nothing bad may be some styles of notifications and others things but at all Excellent service !

Review Source

VR

Verified Reviewer  
Life Coach  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Easy and Intuitive"

April 17, 2022

5.0

I wanted to move more of my workflow away from Google. I have been very happy with iCloud. I appreciate the clean interface and the more useful search results when looking for documents. The online portal also provides rudimentary versions of Apple's basic office software, access to email, calendaring etc. all in one place.

Pros

It is very easy to navigate, locate and organize files. The layout is very clean and flexible, both through the web view and the native app.

Cons

iCloud naturally wants to group files by their Mac application type rather than prompting to save in a user created folder. Due to the excellent search features, this is not a problem and I am coming to appreciate the logic of this system.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I am more reassured by Apple's business plan that my privacy and security as a user will be protected. I am suspect of Google's motivations with my data.

Review Source

Leah T.  
Research Specialist and Program Manager  
Education Management  
Used the software for: 2+ years

### "Best Storage Option!"

January 13, 2024

5.0

No complaints, great use of storage, and customer service is always friendly and very accessible.

Pros

I enjoy how accessible and cost-effective iCloud is. I use iCloud for all uses of storage (photos, documents, files, etc.). If you run out of storage, they have multiple high GB storage options to choose from at an affordable price. I currently use the $2.99/month 200GB storage and I have plenty of room!

Cons

No cons, I am a big supporter of iCloud, I have been a customer for over 10 years and will recommend them to anyone!

Review Source

VR

Verified Reviewer  
Entrepreneur  
Marketing and Advertising  
Used the software for: 2+ years

### "Safe and top notch cloud file storage."

March 28, 2023

5.0

Very good!

Pros

it is very easy to use and safe the cost is not high compared to what it can do

Cons

I wich they would add a status bar while updating certain files to see how log it would take.

Review Source

Zuhairah A.  
Marketing Communications Specialist  
Internet  
Used the software for: 2+ years

### "Better use iCloud for Apple product"

June 5, 2021

4.0

Pros

I've used various cloud storage services before, but for a few reasons, iCloud is my favorite. Considering I solely use Apple products, iCloud is really useful. On both the iPhone and the Mac, the integration is seamless. It's simple to set up and use, and you can access the cloud from any of the other Apple devices. iCloud is software with the free option with plenty of cloud storage, and the subscription plan is incredibly affordable for such a good amount of space you get.

Cons

I've had a few issues with iCloud, such as my images not being immediately uploaded to the iCloud and then not being able to view documents stored on my Mac from my phone. The majority of the time, iCloud operates smoothly, but sometimes, one of these bugs occurs. Fortunately, customer service is great, and problems are always resolved quickly.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

OneDrive is not work great on my Apple product and iCloud can do it better within the Apple ecosystem.

Review Source

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