# Channel Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Channel Platform the right Project Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204734/Channel-Platform/reviews --- Channel Platform 4.3 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Channel Platform Ease of use 3.9 Customer Service 4.6 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Giuliano V. PMO Leader Wholesale Used the software for: 2+ years ### "Best cost-benefit ratio" May 6, 2021 5.0 The tool fully supports the work of the PMO and allowed the automation of demand flows to other company areas. Pros It is a complete tool for managing portfolios and projects, including the various knowledge areas of the traditional model as well as facilities for managing agile or hybrid projects. The licensing model by competing users is also a great differentiator when considering costs Cons It lacks a more attractive design for status reports when compared to competing tools. Reason for choosing Channel Platform The solution serves me in a similar way at a much lower cost, without dollar conversions and with agile technical support in Portuguese. Review Source Response from JExperts May 7, 2021 Thank you for your feedback. We are committed to bringing a better and better experience for our users and it is very good to know where we are getting it right and where we need to improve. Soon we will have more news in reports and status reports. Obrigado pelo seu feedback. Estamos engajados em trazer uma experiencia cada vez melhor para nossos usuario e e muito bom saber onde estamos acertando e onde precisamos melhorar. Em breve teremos mais novidades em relatorios e status reports. JT Jose T. CEO Information Technology and Services Used the software for: 2+ years ### "Integrated Strategic, Risk, Portfolio, Project Management Plataform" May 22, 2020 5.0 I have been using this software for 5 years internal and with my clients. Is is easy to adapt all needs with no code. The usability and support is fine. Pros These software integrates Strategic, Risk, Portfolio and Project Management features in one plataform. It is possible to work with traditional and agile approaches. Cons Assets management would be a good feature to complete the solution Reason for choosing Channel Platform All features included, price and local support. Review Source CSH Carlos Seiya H. Estagiário de PMO Estratégico Hospital & Health Care Used the software for: Less than 6 months ### "Pros and Cons for Channel " May 6, 2021 2.0 Pros Agile module, it's very intuitive and practical. Cons Layout and it's modules (Operations and Projects) are not so easy to use and understand. Review Source Response from JExperts May 7, 2021 Thank you for your feedback. We have invested a large part of our efforts in continuously improving the user experience. The Agile solution, which you mention as a positive point is part of this effort, and we hope to soon bring news in other product features. In addition, you can count on our professional services team - support and consultancy - to help you get more value from the platform. Count on us! Obrigado pelo seu feedback. Nos temos investido grande parte dos nossos esforcos em melhorar continuamente a experiencia do usuario. A soluc?o Agile, que voce menciona como um ponto positivo e parte deste esforco, e esperamos em breve trazer novidades em outras funcionalidades do produto. Alem disso, voce pode contar com nosso time de servicos profissionais - suporte e consultoria - para ajuda-lo a obter mais valor da plataforma. Conte conosco! FOD Fernando Ortega D. Coordenador de Planejamento Estratégico Insurance Used the software for: 2+ years ### "Strategy Management Software " May 28, 2020 4.0 That was the solution for the users input information by themselves. Pros The Action Plan Module is the best in Channel. Cons The reports are not good to see and analyze. Alternatives considered [Scopi](https://www.capterra.com/p/155167/Scopi/) Reason for choosing Channel Platform Because I already knew how to use the Channel. Switched from [STRATWs ONE](https://www.capterra.com/p/197505/STRATWs-ONE/) Because Jexperts cloud was better at the time. Review Source OP Olivia P. Analista de Projetos Food Production Used the software for: 1-2 years ### "Jornada de aprendizado" August 20, 2021 4.0 Pros Integração online com os usuários, possibilidade de verificar comentários nas atividades, anexos e pendências do time. Cons Impossibilidade de analisar quantidade de atividades por status, por responsável e por projeto. A análise de dados continua sendo em planilhas fora do software. Review Source MO Marcelo O. Coordenador de Projetos Government Administration Used the software for: 2+ years ### "My view on the Channel" May 7, 2021 4.0 The Channel Platform is robust and complete, in general terms. I have been satisfied with the functionalities and links that it makes possible in the strategic management of the organization. Pros I like the range of features, which encompasses the entire strategic management of the organization: themes and strategic objectives; indicators; projects, programs and portfolios; corporate risks, among others. The possibility of hybrid project management is also very good: waterfall and agile. Cons Usability is not very intuitive, which inhibits greater use of the tool by new users. The interface could be all in the format of the new version of the agile module, with light colors, simpler and more intuitive. The program modules and portfolios can include existing features in the projects module, such as forms, WBS, stakeholders, meetings, problems, risks and document repository. The visualization of the WBS could improve to be more similar to that of the WBS Chart Pro. Reason for choosing Channel Platform Overall, the Channel Platform is more complete, comprehensive, robust than the others on the market. The integration of predictive and agile methods is also better than the ones I have seen in other tools. Review Source AC Alex C. Consultor Information Technology and Services Used the software for: 2+ years ### "Channel Evaluation" May 6, 2021 5.0 I have been using Channel since 2014 as the main management tool. We use the strategy to design strategic planning. Based on the strategy, we created the portfolio for evaluating and ranking projects. Project management has proved to be very efficient with innovations for the use of hybrid management. In the company using all the solutions proposed (portfolio, projects, processes, indicators, control panels) Pros The system responds very well to the needs in several areas of business management and it is possible to bring together all business needs in a single solution. Cons For those new to the system, it may seem unintuitive in some ways. Reason for choosing Channel Platform Primavera, Clarity PPM Review Source MLF Matheus Luiz F. Coordenador de PMO Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent cost benefit" June 1, 2020 5.0 Pros It could be used online and send me alerts in my email. Cons The agile options, alerts, methodology in the project management etc. Review Source AG Antenor G. Arquiteto de Soluções Information Technology and Services Used the software for: 1-2 years ### "This software is very easy to use." May 22, 2020 4.0 It was a solution that fully met the integration between demands and projects. Pros that is the usabillity and dashboard indicators. Cons I don't remember nothing bad in this software. Review Source JB JOSE B. CEO Management Consulting Used the software for: 2+ years ### "A Integral Solution " May 22, 2020 5.0 What very important for the application of various management systems like strategy, projects and processes Pros The integration of the various management systems Cons Maybe a simplyes menu, tho you can back easily Reason for choosing Channel Platform The functionalities that he offer Review Source SR Sandra R. Gerente de Projetos e Estratégias Hospital & Health Care Used the software for: 2+ years ### "Plataforma oferece integração do planejamento à estratégia" May 13, 2021 5.0 Usamos a plataforma há alguns anos, inicialmente na gestão de projetos e depois, ampliamos para a gestão de indicadores, de demandas, de recursos internos e atualmente monitoramos toda a execução estratégica. Anualmente fazemos melhorias em nossos ciclos de planejamento e a ferramenta nos auxilia na implantação dessas mudanças. Nossa área é responsável pela administração da ferramenta na instituição e é comum recebermos feedbacks positivos dos usuários, em várias posições. Após disponibilização do serviço em Cloud, ficou mais fácil o acesso das equipes e o atendimento aos prazos. Então, de forma geral, nossa experiência com a Plataforma Channel tem sido muito boa. Pros Fácil implantação e administração, usabilidade, navegabilidade, interação com usuários, aderência, intuitiva, oferece autonomia e fácil aprendizado; possui integração de módulos e possibilita geração de relatórios e visões gerenciais por meio de painéis configuráveis. Cons Alguns recursos não estão disponíveis na integração de módulos e algumas funcionalidades não podem ser configuradas pelo usuário, dependendo de avaliação da equipe de desenvolvimento para liberação. Reason for choosing Channel Platform Maior aderência aos requisitos de produto, qualidade e custo. Review Source RA Rafael A. Gerente de P&D Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Apontamentos de horas" June 2, 2020 4.0 No geral é boa, mas precisa focar mais em gerenciamento ágil. Pros O que mais agrega valor para nós é o sistema de apontamentos de horas, o qual não encontramos similar ainda. Usamos muito os apontamento conectados com as atividades dentro dos projetos. Cons Talvez por ser muito completo, é muito difícil localizar as funcionalidades nos menus. Não é amigável. E a parte de gerenciamento ágil precisa melhorar muito ainda, para conectar os apontamentos de hora com os backlogs. Review Source AN Adgenison N. Head de Negócios Information Technology and Services Used the software for: 2+ years ### "Alta satisfação com o Channel" May 22, 2020 5.0 O Channel é a solução mais completa que encontramos, quando o assunto é gestão. Pros Interface intuitiva, facilidade de uso e integração com as demais soluções da empresa. Cons Nada a declarar. A solução nos atende muito bem. Review Source AM Alexandre M. Controle Interno Ranching Used the software for: 2+ years ### "Avaliação" June 15, 2020 3.0 Pros Módulo de operação. pois possibilita criar o fluxo mais adequado de acordo com o processo. Cons Dificuldade de construir integração com outros sistemas. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.