# Intalio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Intalio the right Document Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204754/Intalio/reviews

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Intalio

4.6 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Intalio

Ease of use

4.7

Customer Service

4.9

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Linda M.  
Continuous Improvement Manager  
Building Materials  
Used the software for: 2+ years

### "Best Digital Transformation Suite "

June 2, 2021

5.0

Pros

Intalio was for us an excellent solution for our digital transformation. The document management solution is complete, very easy to use, and migration as well as adoption were very simple and quick. Their low-code process automation platform, is also very simple to learn, we built processes in hours and deployed them without any issue. The team supporting the solution is very knowledgeable and professional

Cons

nothing major, the team was very quick to resolve any issue and add any feature we felt was needed

Review Source

ST

Sofiane T.  
Supervisor - Document Management  
Real Estate  
Used the software for: 6-12 months

### "Full featured CSP Out off the Box"

September 3, 2020

5.0

With the Everteam Intalio Correspondence Management system - the correspondence management is now fully dematerialized and automated. The Document Management System centralized the Company's Content in a fully controlled repository. Contracts Drafting, Reviewing, Signing and Tracking is fully is fully digitized thanks to Everteam accelerator solution. Account Payable is now paperless, hence more efficient, cost effective with maximized auditing capability.

Pros

The Everteam/Intalio Content Service Platform greatest benefit is the quick deployment. it comes packed with with all industry standard and commodity features right out off the box.

Cons

The workflow engine is offered as a separate license.

Switched from

[IBM Enterprise Content Management](https://www.capterra.com/p/119882/IBM-ECM/)

IBM FileNet is a powerful solution but requires heavy customization to fit the purpose of business. The customization was done by a third part technological partner, not the OEM, which with time resulted in complicated integration issues added on top of significant cost to maintain both the licenses and professional services to remediation the malfunctions. Everteam Intalio comes fully capable right out off the box with little to now customization required. The investment was reasonable with good value compared to other market player.

Review Source

AE

Ahmed E.  
Head of Digital Transformation  
Banking  
Used the software for: I used a free trial

### "Digital Transformation journey "

July 22, 2020

4.0

its nice software and easy of use and implementation

Pros

Its Actually easy use and contain alot of features that help the user to manage his contents

Cons

The search is sme time hard to reach the documents

Review Source

HT

Hanees T.  
Supervisor Enterprise Applications  
Real Estate  
Used the software for: 1-2 years

### "EveTeam Intalio review "

August 29, 2020

4.0

We evaluated the EverTeam product against our business need, and identified it can address those needs. Our experience with their pre sales team were good, they were flexible in all aspects.

Pros

1\. Its on MS SharePoint Platform, hence can utilize native integration with Office suite. 2. Perfect solutions for Correspondence Management. 3. Versatility, can be used for various document approval automation. We used EverTeam for invoice certification with many approvals and integration with Oracle EBS. 4. Easy of use. Not complicated and users can adapt with minimum training.

Cons

1\. Digital signature feature needs improvements. 2.Mobile Apps requires improvements

Switched from

[IBM Enterprise Content Management](https://www.capterra.com/p/119882/IBM-ECM/)

IBM Filenet is a great product, however it was not fit for our business purpose, the customized interface developed for tracking the correspondences were not working as expected.

Review Source

RA

RAMI A.  
Business Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Intalio Team makes a real effort to assist customers in every way they can."

August 31, 2020

5.0

It's been a real challenge dealing with various vendors, Service providers to get our business accomplished. Intalio managed to resolve most of our business requirement, the team made an efforts to improve the product and develop a 100% of business functionalities. thank you Team!

Pros

Affective, reliable with a good market reputation

Cons

it would be good to introduce multiple UI options to prospect business users.

Review Source

AK

Anas K.  
I&O Manager  
Real Estate  
Used the software for: 2+ years

### "Feature Rich Platform"

September 2, 2020

5.0

Pros

Ease of use and integration simplicity Great support

Cons

Cons are not much and as with any IT system certain areas need to be considered however overall the product and team are more than capable to deliver value

Review Source

AA

Abdulaziz A.  
project manager  
Real Estate  
Used the software for: 2+ years

### "Intalio-ECM"

June 17, 2020

4.0

Good experience

Pros

1- easy to use. 2- best support team. 3- nice features. 4- Honest P.M. and he delivers.

Cons

There is some difficulty for admin user.

Review Source

LA

Loai A.  
Director IT department  
Legislative Office  
Used the software for: 1-2 years

### "Review DM"

June 18, 2020

4.0

Pros

Fast deployment, ease customization, flexible workflow , business features

Cons

Enhance views , enhance design , integration with other solutions

Review Source

BA

Basem A.  
IT Manager  
Construction  
Used the software for: Less than 6 months

### "Review "

August 27, 2020

5.0

Pros

very user-friendly, as the system users got used to it in almost no time.

Cons

nothing particular to mention, as the product is mature enough

Review Source

jA

jehad A.  
department manager  
Government Administration  
Used the software for: Less than 6 months

### "manager"

June 16, 2020

4.0

Pros

authorization, design, and options on the homepage

Cons

reports, Mapping, print the attachment with original letter and barcode.

Review Source

MA

Mohammad A.  
IT- GM  
Human Resources  
Used the software for: Less than 6 months

### "Intalio ECM"

June 16, 2020

5.0

Pros

The easy to use and proffesional support .

Cons

As what we see and use nothing is missing

Review Source

KM

Kiara M.  
Banquet server  
Food & Beverages  
Used the software for: 6-12 months

### "Recommend this software"

July 6, 2020

5.0

Would 100% recommend to anyone. Love this software it made everything some much easier.

Pros

Really easy to use for my business and would recommend to anyone.

Cons

I had a hard time at first just because I wasn’t use to this type of software but that isn’t intalio’s fault.

Review Source

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