--- title: "INControl Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about INControl Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/204810/INControl/" page_type: "product" language: "en" --- # INControl Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) INControl ## What is INControl? INControl’s Workflow Management capability helps businesses structure and automate how work moves through the organisation. It turns manual processes into clear digital workflows with defined steps, responsibilities, and approvals. Work is automatically routed to the right people at the right time, reducing delays, miscommunication, and tasks being missed. Each step is tracked, so managers can see progress, bottlenecks, and where action is needed. The result is faster execution, consistent processes, and better control over how work gets done across the business. ## What is INControl used for? [Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR4801 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for INControl?[Manage this product listing](https://www.g2.com/products/incontrol/claim_requests/new?auto=true) ## INControl Overview Updated September 2026 AI summary INControl supports businesses of all sizes with workflow management and business process automation, covering categories such as accreditation, facility, fleet, logistics, and maintenance management. Core features include task management, role-based permissions, compliance tracking, and reporting. With options for real-time data, no-code customization, and mobile access, INControl deploys via cloud or mobile devices to suit diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### INControl 4.4 (10) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price ZAR4801 Flat Rate, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.1 (288) Value For Money 4.5 (10) Value For Money 4.1 (200) Customer Service 4.7 (10) Customer Service 4.3 (239) ## INControl alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/) [Oracle Fusion Cloud SCM](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [3.9 (9)](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) ## FAQs about INControl Overview ### Which roles and teams benefit most from INControl? INControl is most used by operations leaders, service managers, and business owners who need tighter oversight of field work, service delivery, and day-to-day performance. Engineering, sales administration, and marketing teams use it to organize information, monitor activity, and support reporting, while executives rely on it for visibility and operational control. Answer based on 10 reviews Overview ### What company size and specific industries is INControl built for? INControl is designed for businesses of any size that want to digitise and simplify internal processes. The vendor description does not name specific industries, so the product appears to suit a broad range of organisations across sectors that need a straightforward way to move away from manual workflows. Features and Usability ### What are the key features of INControl? INControl offers workflow and approvals, dispatch and scheduling, and work order management for operational control. It also includes inspection, safety, and compliance tracking, plus reporting, KPIs, and real-time notifications. Additional features include inventory and warehouse management, time tracking, mobile access, and document management. Pricing ### How much does it cost and what fees or limitations are included? INControl starts at ZAR 4801 per month for the Essential plan, billed as a flat rate with no setup fee. The plan includes a Client Database, Driver Scheduling, an Offline Driver App, Shipment Process, and a Truck & Trailer Database. No free trial or free version is listed. Getting Started and Support ### What training and onboarding options does INControl offer? INControl provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover product topics in a group setting, and documentation and videos offer self-paced reference material. Getting Started and Support ### What customer support options does INControl offer? INControl provides email/help desk, phone support, 24/7 live rep, and chat. Support is available through multiple direct channels, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 13,904 Workflow Management reviews Capterra data shows that buyers of Workflow Management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) INControl supports all three of the features reviewers value most: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor execution at every stage, and automate repeatable processes, allowing teams to improve visibility, maintain consistency, and complete workflows more efficiently. Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Business Process Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location INControl 247 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Booking: Allows clients to book jobs through the desktop page or within the app. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Costs: Analyze overall costs for vehicle maintenance, fuel consumption and mileage - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Making: Makes informed choices based on available data and objectives - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documents: Maintain a repository of documents related to the product, such as technical specifications or contracts - Driver Management: Track all personnel who operate company vehicles - Driver Settlements: Manage payroll processing for different driver pay contracts - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - Flows: Track products to determine when they are shipped, in transit, or delivered. - Forms Management: Store, manage and track all forms in a centralized location - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection: Provide standard templates to conduct inspections and document findings - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Investigation Management: Oversee people and resources to carry out an investigation - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - KPIs: Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance: Track maintenance operations for the products sold, such as calibration or preventive maintenance - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Modes: Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - On Call Scheduling: Track and organize on-call shifts - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Pricing: Provide standard pricing options that can be customized by customer. - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Returns Management: Track and facilitate returns of products sold - Risk: Manages compliance and risk mitigation to ensure companies are employing within local, regional, and international laws. - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route History: Track past routes to better plan and optimize repeat trips - Routing: Plan daily routes to optimize employee scheduling and provide directions - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Safety: Standard courses for employees who are exposed to potential dangers such as hazardous materials. - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales: Identify sales opportunities and manage leads pipelines by customer or region. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Space Management: Manage occupancy and space utilization in facilities and buildings - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock levels: Automatically updates stock levels and inventory based on customer orders - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Traceability: Track and document the history, application, or location of an item or activity - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Training Management: Track employee/learner's progression through training programs - Transportation Management: Organize and track the physical movement of goods from one location to another - Trip Logs: Record of trip details - Updates: If your funding amount ever increases, your firm should be able to provide you with an updated 409a report. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Management: Track and monitor how vehicles are used - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Warehouse Management: Manage and track operations and inventory within warehouses - Warehouse management systems: Integration with warehouse management systems - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests. - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.5 (10) [View pricing plan details](https://www.capterra.com/p/204810/INControl/pricing/) Essential ZAR4,801 Flat Rate,Per Month It includes: - Client Database - Truck & Trailer Database - Driver Scheduling - Shipment Process - Offline Driver App Basic - Best Value ZAR7,882 Flat Rate, It includes: - Client Database - Truck & Trailer Database - Driver Scheduling - Shipment Process - Offline Driver App - POD/Invoice Print - Truck Scheduling Standard ZAR14,530 Flat Rate, It includes: - Client Database - Truck & Trailer Database - Driver Scheduling - Shipment Process - Offline Driver App - POD/Invoice Print - Truck Scheduling - Truck Maintenance & Reminders - Subcontractor Management - Driver Checklist & Fuel Logs - Checklist & Fuel Consumption Reports Custom ZAR15,000 Per User, It includes: - RTMS Compliance Modules - Client Database - Truck & Trailer Database - Driver Scheduling - Shipment Process - Offline Driver App - POD/Invoice Print - Truck Scheduling - Truck Maintenance & Reminders - Subcontractor Management - Driver Checklist & Fuel Logs - Checklist & Fuel Consumption Reports - Revenue Report - Sales Process Management - Parts Database - Product Database - Customer Portal - Employee Management - Workshop Management - Warehouse & Storage Management - Basic Inventory Management - Asset Connect - Truck Telematics - Custom Big Screen Reports - Accounting Software Integration Value for money 4.5 (10) 4.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(4) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LD Louis D. Owner Farming ### "Take control! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2022 Pros For the cost, of the system the functionality is easy and super effective. Reporting is tops. Cons You must experience it to understand the power of the system. Reasons for choosing INControl Done a lot of research and Incontrol was the only system solution that cover all our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2022 Thanks for your review Louis. We are happy to hear that the flexibility of INControl is building its fanbase. PV Pieter V. Civil Engineer Civil Engineering ### "INControl review by Civils INControl" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2022 Great software and improved productivity and tracking of the paper trail. Pros The functionality and workflow optimization are easy and quick to set up. Cons No major constraints on the software and really good to handle or operate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Joshua jan L. restaurant manager Hospitality ### "best title" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 27, 2021 its nice but needs more improvement Pros i like sufficient system, easy to work with and précised Cons the time management and employee management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jandre D. Director Mining & Metals ### "Pleasure of working with INControl" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 Wow. World -class system for a fraction of the cost. Little to no development to become digital. Pros 1.INControl does not force a work environment onto employees, rather it digitizes their current environment. This drastically improves take-up time and eliminates lengthy training sessions. 2. Its flexibility is unmatched 3. Ease of implementation 4. Stays relevant and adapts to ever changing needs 5. One system across departments 6. Top security 7. New era of digital systems Cons There really aren't anything negative to be attributed to the product. Reasons for choosing INControl INControl provides 95% of the functionality that a perfectly specked and developed custom system would, but at a 10th of the cost and time. Where a custom system then gets outdated and requires a lot of maintenance, INControl never becomes outdated and it stays bug free with no maintenance. Even custom systems can hold senior management ransom when it comes to enforcing quick decisions, INControl simply adapts and then enforce new processes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Michael S. Field Service manager Electrical/Electronic Manufacturing ### "Satisfied customer " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2020 easy to use and stable Pros Easy to use and the team have adopted it quickly, features can be added to a point local support Cons customization can only be taken to a certain point Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NM Noluthando M. Junior Marketing Analyst Market Research ### "Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 7, 2020 My overall expirience is good. Pros Product features are easy to understand and use. Cons The speed is sometimes slow. Capturing leads delays the users time and you need to wait a little bit longer for the next page to load. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CW Chris W. Sales Information Administrator Chemicals ### "Air Products CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Easy to use, and the after care support is great. Pros Reports are easy to use but pipeline age analysis in excel can be tricky and time consuming but it works. Cons There is nothing I like the least about this product. all good. Reasons for choosing INControl N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DC Darryn C. Marketing Analyst Chemicals ### "Air Products CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2020 Simple to navigate. After sales service great. Pros Reporting pipeline age analysis in excel sometimes tricky and time consuming. But works well Business integration simple. Cons There is nothing that we like least. System refined over years to meet requirement well. Reasons for choosing INControl N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LV Lukas V. Service Delivery Manager Industrial Automation ### "Complete Transparency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2020 InControl assisted Siemens to improve on our Service delivery to customers. With automated notifications, customers are aware of what is happening with their request. The Call Centre could provide instant feedback as the different statuses are available to view. Pros It's customization to the user needs. You have complete transparency of your business and process. You have a customer database and you have access to plan your stock as you have access to what equipment was used. Cons That there is no auto refresh of the statuses Reasons for choosing INControl The cost was the main decider and the customization of the InControl Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BM Billy M. General Manager Transportation/Trucking/Railroad ### "Jacobs Transport's Road to Digitization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2020 Overall the experience with Incontrol was very positive, working with individuals that always try to create value and efficiencies. Change can be very difficult and stressful in a Company, in our case we went from no digitization to doing everything on Incontrol in a very short space of time. No real implementation crisis, fairly smooth transmission - this was a major benefit feature. Pros Towards the latter part of 2016 we decided to introduce ISO 9001:2015 QMS into the business. Growth trajectory indicated a requirement to manage our process flows better to guarantee future growth by standardizing service delivery. Not long after introducing ISO we realised further digitization would increase our efficiency and growth. Incontrol became a choice candidate to partner with as their system is versatile enough to cater for our particular requirements. Incontrol allows for process management across all departements. There is a willingness to develop a workflow engine that sits like a glove on our ISO process flows. We create accountability and easily measure KPIs - the office environment is more relaxed and productive. Our business is very niche in the transport sector, covering Project Logistics, Rigging, Abnormal Loads and Crane Trucks; Incontrol easily developed systems that could cater to our needs. Following highlights: - Process Management across all Departments - Flexibility to add digital documents, fields, etc. for different uses - Digitizing of paper documents (Proof of Delivery signing on Glass) - Tablet App for our Drivers and Riggers, with tasking and Proof of Delivery uploads - Internal and client e-mail and SMS notifications - SLA tracking and escalations - Authorization options - Custom reports and dashboards - Audit logtrails on all activities in the system - Fully mobile - works on PC, Tablet and Phone - Uptime, security & backup Cons The biggest issue with Incontrol was communicating our particular needs correctly for them to develop the workflow accordingly. In a sense the advantage of working with software that doesn't solely focus on your industry, which means it gives you an empty canvas, gives you flexibility to create software focused on your own needs; also has the disadvantage of trying to communicate needs that might not be fully understood straight away. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/204810/INControl/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.