--- title: "FacilityBot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FacilityBot Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/204828/FacilityBot/" page_type: "product" language: "en" --- # FacilityBot Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FacilityBot ## What is FacilityBot? FacilityBot is an award-winning, feature-rich, integration-friendly, AI-enabled, messaging-first facilities management platform. A single system built for the full scope of FM work, more than a traditional CMMS. Modules include work orders, preventive maintenance, asset tracking, permit to work, procurement, expenditures, schedule of rates, budgeting, vendor management, room booking, visitor management, hotdesking, IoT Integrations, Analytics and AI-dashboarding. FacilityBot is highly configurable, including permissioning, forms, checklists, excel, pdf exports, email alerts and dashboards. Deployed across 10,000,000+ sqm in 10+ countries since 2018. Winner: IFMA FM Technology Provider of the Year (2024) and SIFMA Outstanding Technology Solution Provider (2022). Used across all building types: including distributed locations, multiple properties, healthcare, government, industrial, and education. ## What is FacilityBot used for? [CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FacilityBot?[Manage this product listing](https://www.g2.com/products/facilitybot/claim_requests/new?auto=true) ## FacilityBot Overview Updated September 2026 AI summary FacilityBot offers organizations a computerized maintenance management system (CMMS) for managing assets, scheduling maintenance, and tracking work orders across facilities. Suitable for businesses of all sizes, it includes features like asset tracking, preventive maintenance, mobile access, and reporting. FacilityBot also provides optional AI-driven tools, predictive maintenance, and broad device compatibility through web and mobile deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FacilityBot 4.5 (15) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $45 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.8 (1,068) Value For Money 4.4 (14) Value For Money 4.7 (986) Customer Service 4.5 (13) Customer Service 4.8 (1,006) ## FacilityBot alternatives [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [CleanMyMac](https://www.capterra.com/p/232745/CleanMyMac-X/) [4.7 (269)](https://www.capterra.com/p/232745/CleanMyMac-X/reviews/) Starting price $39.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232745/CleanMyMac-X/) [CARL Source](https://www.capterra.com/p/127149/CARL-Source/) [4.5 (102)](https://www.capterra.com/p/127149/CARL-Source/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127149/CARL-Source/) [View all alternatives](https://www.capterra.com/p/204828/FacilityBot/alternatives/) ## FAQs about FacilityBot Overview ### Which roles and teams benefit most from FacilityBot? FacilityBot is most used by facilities, property, and operations teams that manage maintenance requests, service coordination, and workplace issues across sites. Administrative managers and consultants use it to streamline ticket handling and reporting, while directors and finance-adjacent leaders gain visibility into service performance, response times, and operational accountability. Answer based on 15 reviews Overview ### What company size and industries is FacilityBot built for? FacilityBot is built mainly for small businesses, which make up 53% of reviewers, especially in Facilities Services at 27%. It serves facility managers in commercial real estate, healthcare, government, industrial, and education, with additional use in IT services at 20% and transportation at 13%, primarily for CMMS. Answer based on 15 reviews Features and Usability ### What are the key features of FacilityBot? FacilityBot offers AI Copilot and AI Summarization, plus workflow automation, alerts/notifications, and approval management for task handling. It also includes work order management, maintenance scheduling, asset tracking, inspection management, and audit trail features. Additional capabilities cover reporting/analytics, access controls/permissions, document management, and third-party integrations. Integrations ### Which third-party tools and platforms does FacilityBot integrate with? FacilityBot integrates with 10 third-party tools and platforms, including Microsoft Teams, Slack, Google Chat, Telegram, WhatsApp, Viber, Messenger, and Messenger Bot for communication, plus Zapier for broader app connections. It also connects with Azure Active Directory External Identities, Okta, Dynamics 365, Procore, SAP HANA Cloud, MQTT Broker, and LoriotPro. Getting Started and Support ### What training and onboarding options does FacilityBot offer? FacilityBot provides in person training, live online sessions, documentation, and videos. In person training supports face-to-face instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does FacilityBot offer? FacilityBot provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. No reviewer feedback is available here, so support quality, response times, and helpfulness cannot be assessed from user experience data. ## Features AI summary Based on 1,665 Facility Management reviews Capterra data shows that buyers of CMMS rank the following features as their top priorities: - **Task Scheduling** (**43%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**58%**) - **Maintenance Scheduling** (**50%**) FacilityBot supports all three features that reviewers rate most important: **Task Scheduling**, **Preventive Maintenance**, and **Maintenance Scheduling**. Together, these capabilities help businesses plan recurring work, stay ahead of equipment issues, and keep maintenance operations organized, allowing teams to reduce downtime, manage workloads more efficiently, and maintain asset performance over time. Preventive Maintenance 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Work Order Management 4.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Mobile Access 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Asset Tracking 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Service History 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets FacilityBot 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Management: Create approval workflows to streamline the approval of work order or material purchase requests. - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Compliance Auditing: Track maintenance documentation to ensure compliance with Occupational Safety and Health Administration (OSHA) and ISO standards. Manage material safety data sheets (MSDS) and other critical safety instructions within a central repository, and track employee training certifications. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Equipment Breakdown Reports: Access historical records of equipment performance statistics and generate new reports using equipment data to identify underlying equipment issues. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Key & Lock Management: Establish procedures for monitoring locations of keys - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Predictive Maintenance (PdM): Monitor enterprise equipment and assets with either built-in data analysis tools or integrated third-party applications to streamline preventative maintenance efforts. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Task Templates: Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed. - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.4 (14) Free Trial Basic $45.00 Per User,Per Month Value for money 4.4 (14) 4.4 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Procore](https://www.capterra.com/p/56250/Procore/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 15 reviews Filter by rating 5(9) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GW Gabriel W. Consultant Information Technology and Services ### "Facilitybot - Full360 view of Facility Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 25, 2026 Overall, my experience with FacilityBot has been positive. The platform delivers a smooth and efficient way to manage facility-related tasks, with an intuitive interface that makes it easy to get started and navigate daily operations. In general, FacilityBot is a reliable and effective solution that enhances productivity and simplifies facility management processes. Pros The platform’s automation capabilities reduce manual workload by streamlining workflows, sending reminders, and handling task assignments automatically. With centralized management, all maintenance requests, assets, and communications are conveniently housed in one place, enhancing organization and accessibility. Additionally, FacilityBot improves communication between facility managers, staff, and vendors, ensuring smoother collaboration. Its customizable features make it adaptable to different operational needs, while built-in analytics and reporting provide valuable insights for decision-making and performance tracking. Cons Some drawbacks of FacilityBot include its limited customization in certain areas, which can make it challenging for organizations with highly specific or complex workflows to fully tailor the system to their needs. At times, the interface—while generally user-friendly—can feel slightly rigid or less flexible when handling more advanced tasks. Users may also experience occasional delays or performance issues, especially when managing large volumes of requests or data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DN dhayanidhi N. Senior Manager Admin Transportation/Trucking/Railroad ### "Enhancing Workplace Efficiency Through Smart Automation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 7, 2025 The overall experience with FacilityBot has been positive. It simplifies facility management and provides good visibility into daily operations. However, there’s scope to improve customization and reporting features to better align with organizational workflows. Pros FacilityBot offers excellent automation and real-time tracking features that streamline facility issue management. The centralized dashboard and quick notifications make coordination between teams much smoother. Cons While the platform performs well overall, certain reports and analytics could be more detailed. Additionally, integrating with other internal systems sometimes requires manual effort. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Mostafa E. Group Facilities Manager Real Estate ### "Very useful system, with tremendous costumer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2024 Very useful system, amazing solution for Facility Management portfolio Pros \- Friendly to use - Support most of business requirements - On-time costumer support. - Cover SLA and many communications channels. Cons Need to simplify more creating maintenance tickets through email Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Very friendly to use, didn't required anytime to train the team to use it. Cover all required and expected requirements. Give very good analysis and asset management platform in additional to many communications channels. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VK Vamsi K. Product Manager Transportation/Trucking/Railroad ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2024 Pros One stop solution for our facilities management needs including asset management, asset tracking and visitor management among other key features Cons The plans are on the higher side of our expectations Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sahil C. Key Account Manager Information Technology and Services ### "Really easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Really liked the QR code feature Pros I really liked how easy using Facilitybot is, be it marking attendance using live location or the the option it gives to submit a fault using just telegram or WhatsApp. Cons A little expensive but worth the price In the starting its a little difficult to get to know all the features but once you know it then its really easy Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DF Dixon F. Property Manager Facilities Services ### "Efficient facilities management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 25, 2022 Excellent customer service and technical support. Pros User friendly and can be deployed without hassles. Cons The Small Facilities Plan is only for one building. Reasons for choosing FacilityBot User-friendliness and comprehensive checklists. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ana A. VA Non-Profit Organization Management ### "Very useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2022 The app is amazing and easy to use. You can easily monitor all the checklists in one app. Pros It's easy to use and very helpful and easy to use Cons None so far. I'm already loving it and will continue using this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FI Fritz Ivan L. AVP for Controllership Retail ### "Digital FM Technology" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 12, 2022 Pros Helped management decide on trying this software. It has been useful for months. Cons None. We just had to resort to other resources as a management directive. Overall, it was a good investment I can recommend. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Operations Executive Facilities Services ### "Great software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 17, 2022 Pros Everything...from ease to use and information being readily available. Cons Not available on the app for easy use and reference. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Mark T. Senior Consultant Computer Software ### "Best Facility management tool " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 26, 2022 Pros Ease of use of facility bot make it easy for users to use and submit defects Cons The learning curve to setup the facility bot can be a bit steep Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/204828/FacilityBot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.