# Kissflow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kissflow Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/204916/Kissflow-Procurement-Cloud/reviews

---

# 

 Kissflow Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kissflow

## What is Kissflow?

Unlike many traditional workflow automation tools with rigid structures, Kissflow is simple and scalable. Make edits to your workflows on the go without requiring complex reconfiguration. Kissflow does not just automate individual workflows and tasks. It orchestrates entire processes, allowing businesses to connect various workflow stages and have a holistic view.

## What is Kissflow used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 87 user reviews

Reviews sentiment

Positive

85%

Neutral

7%

Negative

8%

Starting price

$1500

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kissflow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kissflow.com/&name=Kissflow)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kissflow

4.2 (87)

VS.

[4.6 (5,730)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$1500

Usage Based, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (84)

Ease Of Use

4.5 (5,681)

Value For Money

4.1 (66)

Value For Money

4.3 (4,320)

Customer Service

4.2 (66)

Customer Service

4.4 (4,123)

## Kissflow alternatives

[4.4 (15,322)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (13,548)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,076)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (2,888)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149470/KiSSFLOW/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.2 (32)

81.25% of 32 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Customizable Fields

4.4 (22)

68.18% of 22 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Workflow Configuration

4.4 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Progress Tracking

4.4 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Business Process Automation

4.7 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Workflow Management

4.3 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Kissflow 132 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Monitor and track bugs and issues in the system.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Provides a channel for team members to share media files, communicate, and work together

Work with others within one platform/system on the application development process

Leave comments and notes on documents for others to view

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Development of custom software, web apps, mobile apps, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Manage the processes involved when making the application ready for use

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Digitally sign online documents

Process of familiarizing new employees with the company, their position, and responsibilities

Assign working shifts or tasks to employees based on their availability

Integrate with existing ERP systems

Monitor and record expenses such as purchases or charges incurred

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Build applications without the use of code

Automate repetitive tasks such as filling out information or creating certain types of forms

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Establish measurable goals and objectives and track their progress over a specific period of time

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Create, design and modify the flow and processes of tasks in a project

Organize and edit a group of people's policy and members

Managing service requests, incidents, IT issues & support with a ticketing system

Document completed by employee to assist with career and personal development to reach short term and long term goals

An application for source code editing, compiling, and debugging

Identify which applications need to exchange data and enable these data connections

Create and track interviews with a reminder system

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Create, share, and manage the distribution of job descriptions/duties

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Manage and track employee attendance

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Create orientation programs for new employees or students

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Notifications that are delivered to users as soon as an event occurs

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Development of software programs

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Track revisions and updates made to files and navigate between different versions

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Web form that allows users to enter data that is sent and processed for different reasons

Create/edit commerce applications for mobile devices and/or web

Assess skills, outcomes and results using preset metrics and averages

An extended application or connector that enables users to perform additional services with their current set of tools

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (84)

4.1

Based on 84 reviews

## Pricing

Value for money

4.1 (66)

[View pricing plan details](https://www.capterra.com/p/149470/KiSSFLOW/pricing/)

Basic

$1,500

Usage Based,Per Month

It includes:

-   10-30 User Limit
-   10x5 Live Chat Support
-   Advanced Assignment Options
-   API Access
-   Datasets
-   Drag and Drop Form Designer
-   EU Cloud Deployment
-   Holiday and Workweek Configuration
-   Parallel Workflows
-   Role Based Access
-   Rule Based Workflow Routing
-   Sections and Tables
-   Security Options
-   Single Sign On for G-Suite/Office 365
-   SLA Configuration
-   Standard Form Field Types
-   Unlimited Number of Requests
-   Unlimited Number of Workflows
-   Unlimited Public Forums
-   Webhooks

Value for money

4.1 (66)

4.1

Based on 66 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Salesforce Work.com](https://www.capterra.com/p/225996/Salesforce-Workcom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (66)

4.2

Based on 66 reviews

## User reviews

Overall rating

4.2

Based on 87 reviews

Filter by rating

5(42)

4(32)

3(6)

2(3)

1(4)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Fund Development Manager

Civic & Social Organization

### "So-so product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 29, 2025

Pros

Helpful for some departments for task tracking, as it is open to all staff to complete requests or orders.

Cons

Pretty clunky software and can be quite a learning curve for users, the form creation isn't the best.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jodi J.

Property Manager

Real Estate

### "Kissflow Manages Your Workflow For You! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2025

Its been great! Awesome software! It format is straightforward, making it easy to grasp for new user's. The task tracking aspect is set up to keep you on track and is laid out in a simple format making them easy to work through. So far, im loving it!

Pros

Kissflow makes task task sharing a piece of cake! Its straightforward layout, and easy to use task sharing elements will make your life so much easier!

Cons

The only change i would make is when adding additional tasks youve completed, is to add a short instructional note. I wasted abouy an hour before i realized i had to add a row and then click on the added row for anything to come up so i could attach a file.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YD

Yasmin D.

CEO

Apparel & Fashion

### "Kissflow review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 19, 2025

Overall kissflow is amazing and helpful. It’s very good for my business and makes the process easier.

Pros

Kiss glow is so good. Very helpful form small business or e-commerce

Cons

I don’t think there’s anything I dislike about kissflow, it’s pretty good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

Palash W.

RevOps Consultant

Management Consulting

### "Low-code workflow management but the costs add up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 10, 2025

We were looking for a no-code / low-code workflow automation tool. And Kissflow does just that. It has helped us automate our most repetitive workflows, reducing turnaround time for key processes.

Pros

The UI for workflow design is intuitive, similar to the drag-and-drop tools out there. It's low-code approach allows our non technical team to setup workflows with minimal dev intervention.

Cons

The pricing is on the higher side. The costs add up as you add more users. Moreover, Kissflow might come across as a bit limiting for users with complext needs.

Switched from

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)

Pipefy was decent but lacked flexibility in approval flows. That said, we did sacrifice some advanced customization features by switching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RU

Rishabh U.

Intern

Computer Software

### "Kissflow: A User-Friendly Workflow Automation Tool with Some Limitations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2025

It offers a solid no-code/low-code platform for workflow automation. It's great for businesses that want to digitize processes quickly without deep technical expertise.

Pros

Kissflow stands out for its low-code/no-code approach to workflow automation. It makes it super easy to design and automate business processes without deep technical knowledge.

Cons

The mobile app, though functional, could be more intuitive and feature-rich.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IO

Israel O.

Supervisor

Education Management

### "Kissflow Simplified Our Processes – Worth the Investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

I particularly appreciate the drag-and-drop interface and the flexibility to customize workflows to fit our business needs

Pros

It makes workflow automation incredibly easy, even for someone without a technical background

Cons

The pricing can feel a bit high for smaller teams or businesses with limited budgets

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KZ

Katelyn Z.

Administrative assistant

Non-Profit Organization Management

### "Self explanatory and simple to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2025

I used this at a previous job and it was my favorite program they had.

Pros

This program is really easy to use. Some other programs are a bit more complicated.i like how its very self explanatory once you start inserting the information.

Cons

At the time i didnt like how i wasnt notified when something got approved. I had to check multiple times a day for the approvals

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Taralee W.

Travel agent

Airlines/Aviation

### "Best workflow software for business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 3, 2025

It is very user friendly, has great features it has room for growth where you can start small and expand as your business grows, I like that it help us stay updated and can create automated responses to customers, set reminders and follow up so overall it is a good software to use.

Pros

I like the fact that Kissflow is a very user friendly software that help you to create customizable workflow for your business, it helps you to be organize and stay updated with your clients and workers, with no coding skills needed to make your business professional and most importantly it saves time.

Cons

The software could be more customizable to boost creativity but at the same time you use less manual work. And help business to focus on the bigger picture while looking professional.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

daisha w.

admin assistant

Consumer Services

### "satisfied customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2025

overall, im extremely satisfied and will purchase again

Pros

i liked how easy it was to operate and function

Cons

the packaging couldve been better but still appealing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WK

Wany K.

Humanitarian

Non-Profit Organization Management

### "Kissflow Pros"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2025

I really love kissflow, and its easiness

Pros

Its ease of use and flexibility especially for teams that want to automate workflows without deep coding expertise

Cons

Pricing can be expensive for small businesses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149470/KiSSFLOW/reviews/)

Popular comparisons

[monday.com vs Kissflow](https://www.capterra.com/compare/147657-149470/monday-com-vs-KiSSFLOW)[Jira vs Kissflow](https://www.capterra.com/compare/19319-149470/JIRA-vs-KiSSFLOW)

[Asana vs Kissflow](https://www.capterra.com/compare/149470-184581/KiSSFLOW-vs-Asana-PM) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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