# Replyco Pricing 2026 | Capterra

> Learn more about Replyco pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/204918/Replyco/pricing

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# Pricing for Replyco

[4.7 (21)](https://www.capterra.com/p/204918/Replyco/reviews/)

Write a Review!

## [Replyco](https://www.capterra.com/p/204918/Replyco/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### S - ticket based

€9

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

S - ticket based plan includes:

-   Auto-Matched Order Details
-   Auto-Responders
-   Basic Reporting
-   Customers
-   Feedback Alerts

### M - ticket based

€49

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

M - ticket based plan includes:

-   Auto-Matched Order Details
-   Auto-Responders
-   Basic Reporting
-   Customers
-   Feedback Alerts

### L - ticket based

€299

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

L - ticket based plan includes:

-   Advanced Reporting
-   Amazon Feedback Requests
-   Channel-Specific Signatures
-   Channel-Specific Templates
-   Chat

### XL - ticket based

Contact Vendor for Pricing

**Pricing Model:** Other

**Payment Frequency:** Per Month

XL - ticket based plan includes:

-   Business Guide
-   Business Plan
-   Features Included Templates
-   Financial Plan
-   Idea Plan

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## What do others say about [Replyco](https://www.capterra.com/p/204918/Replyco/) pricing?

Pricing RatingN/A

Value For Money[4.7(21)](https://www.capterra.com/p/204918/Replyco/reviews/)

Pros

Cons

[Read All 21 Reviews](https://www.capterra.com/p/204918/Replyco/reviews/)

Read Full Reviews Below

Vik K.

Company Director

Retail, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

August 10, 2021

"Excellent software thats grows with the business and very cost effective"

**Overall:** From the 3 options I had, I definitely chose the right one. The fact that they are a smaller company makes them more personable to the customer. The price is perfect and flexible for multiple users as well as updates constantly being rolled out allowing businesses to merge different roles.

**Pros:** The customer service element is important to any business and ReplyCo has brought together most aspects of this role. The company, as us, has grown over time and is getting better and better with more and more features. The price has remained low and the customer support with \[SENSITIVE CONTENT\] and the team is second to none. They have listened to our concerns and recommendations - that have then been integrated within a week. The interface is getting easier to use too.

**Cons:** ReplyCo are constantly rolling out new features which is great, however sometimes a little buggy. It doesn't affect the purpose, however does get a little annoying. The interface at first is a little confusing and does take time to get used to. Ideally more deployment for users would be great from the admin account - signatures etc.

**Alternatives Considered:** [eDesk](https://www.capterra.com/p/137210/xSellco-Helpdesk/) and [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

**Reasons for Choosing Replyco:** I called and coincidently ended up speaking to the manager of the company, who I had a great conversation with, without him having to sell me the product. He saw everything from the users point of view - not a commercial point of view. His vision was for the product to be ideal for the majority of SME's as opposed to a big corporate platform which we would pay through the nose for and us 10% of the features. It's what the market needed.

[Read All 21 Reviews](https://www.capterra.com/p/204918/Replyco/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

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