--- title: "GestSup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GestSup Software - reviews, pricing plans, popular comparisons to other Customer Service products and more." source_url: "https://www.capterra.com/p/204943/GestSup/" page_type: "product" language: "en" --- # GestSup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GestSup ## What is GestSup? GestSup is a French-language ticket and support management solution. It is free of charge and completely adaptable. ## What is GestSup used for? [Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GestSup?[Manage this product listing](https://www.g2.com/products/gestsup/claim_requests/new?auto=true) ## GestSup Overview Updated August 2026 AI summary GestSup provides customer service software for small and midsize businesses, offering support ticket management, interaction tracking, knowledge base management, and reporting features. Its API enables integration with other systems, while deployment options include cloud-based and on-premise solutions across Linux, Mac, and Windows platforms. GestSup supports organizations seeking to manage and analyze customer support activities efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GestSup 4.5 (2) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.0 (18,145) Value For Money 5.0 (2) Value For Money 4.0 (12,831) Customer Service 5.0 (1) Customer Service 4.1 (14,063) ## GestSup alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about GestSup Overview ### What company size and specific industries is GestSup built for? GestSup is designed for French-speaking small and midsize businesses. The vendor description does not name specific industries, so it appears intended for SMBs across a range of sectors that need support management software. Features and Usability ### What are the key features of GestSup? GestSup offers support ticket management and ticket tracking, along with workflow management for handling service requests. Core capabilities also include knowledge base management, IT asset management, interaction tracking, alerts and notifications, reminders, calendar management, reporting and analytics, multiple user accounts, and API access. Getting Started and Support ### What training and onboarding options does GestSup offer? GestSup provides documentation for training and onboarding. Documentation gives teams written reference material for reviewing features, following setup steps, and checking product details as needed. Getting Started and Support ### What customer support options does GestSup offer? GestSup provides FAQ/Forum, a Knowledge Base, and Chat support. No reviewer feedback about support experience is available here, so user sentiment on response speed, usefulness, or common frustrations cannot be summarized from the provided catalog data. ## Features AI summary Based on 5,357 Customer Service reviews Capterra data shows that buyers of Customer Service software rank the following features as their top priorities: - **Support Ticket Management** (**43%** of reviewers rated this feature as critical) - **Call Center Management** (**42%**) - **Multi-Channel Communication** (**39%**) GestSup includes **Support Ticket Management**. However, it does not offer **Call Center Management** or **Multi-Channel Communication**. Its support for **Support Ticket Management** gives teams a clear way to track, organize, and resolve customer issues, helping businesses maintain consistent service workflows and respond to requests more efficiently. API Application programming interface that allows for integration with other systems/databases Interaction Tracking Track interaction history by documenting conversations for contacts Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Support Ticket Management Allow customers/users to submit support queries and service requests GestSup 5 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Interaction Tracking: Track interaction history by documenting conversations for contacts - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Support Ticket Management: Allow customers/users to submit support queries and service requests --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Gerald C. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Guillaume G. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 14, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.