# GestSup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GestSup Software - reviews, pricing plans, popular comparisons to other Customer Service products and more.

Source: https://www.capterra.com/p/204943/GestSup

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# 

 GestSup Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GestSup

## What is GestSup?

GestSup is a French-language ticket and support management solution. It is free of charge and completely adaptable.

## What is GestSup used for?

[Customer Service](https://www.capterra.com/customer-service-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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Do you work for GestSup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gestsup.fr/&name=GestSup)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GestSup

4.5 (2)

VS.

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.0 (18,125)

Value For Money

5.0 (2)

Value For Money

4.0 (12,812)

Customer Service

5.0 (1)

Customer Service

4.1 (14,043)

## GestSup alternatives

[4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about GestSup

Overview

### What company size and specific industries is GestSup built for?

GestSup is designed for French-speaking small and medium-sized businesses across a range of industries. It is intended for SMBs that need a support or service management tool and prefer software suited to French-language teams and operations.

Features and Usability

### What are the key features of GestSup?

GestSup offers support ticket management and ticket tracking, along with workflow management for handling requests. Core functions include IT asset management, interaction tracking, knowledge base management, and calendar management. It also includes alerts and notifications, reminders, multiple user accounts, reporting and analytics, and API access.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does GestSup offer?

GestSup provides documentation for teams that need written reference material during setup and day-to-day use. Documentation can support self-paced learning, help users review features, and serve as a guide for checking steps or settings when needed.

Getting Started and Support

### What customer support options does GestSup offer?

GestSup provides FAQ/forum support, a knowledge base, and chat. These channels give users written help and direct assistance in one place. No reviewer feedback about support experience is available, so support quality, response times, and common frustrations cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Interaction Tracking

Track interaction history by documenting conversations for contacts

Knowledge Base Management

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Support Ticket Management

Allow customers/users to submit support queries and service requests

GestSup 5 features

Application programming interface that allows for integration with other systems/databases

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allow customers/users to submit support queries and service requests

Get Advice

We can help you find the software with the features you need.

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Free trial available

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Gerald C.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 8, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Guillaume G.

### ""

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 14, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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