--- title: "Visual Care Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visual Care Software - reviews, pricing plans, popular comparisons to other Home Care products and more." source_url: "https://www.capterra.com/p/204981/Visual-Care/" page_type: "product" language: "en" --- # Visual Care Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visual Care ## What is Visual Care? Visual Care is a revolutionary cloud-based software platform for aged, community and disability service providers. It is an end-to-end solution that integrates all aspects of service operation into one single platform, removing the need for paper entirely. Grow faster (and easier) with Visual Care. ## What is Visual Care used for? [Home Care](https://www.capterra.com/home-care-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$0.01 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visual Care?[Manage this product listing](https://www.g2.com/products/visual-care/claim_requests/new?auto=true) ## Visual Care Overview Updated September 2026 AI summary Visual Care supports organizations of all sizes in the home care sector with tools for client management, care plan tracking, and mobile access across various devices. It extends capabilities with API integration, billing and invoicing, and payroll management. Delivered via cloud and mobile platforms, Visual Care enables teams to coordinate client records, financials, and care documentation efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visual Care 5.0 (3) VS. [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price A$0.01 Per Feature, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (145) Value For Money 4.3 (3) Value For Money 4.5 (135) Customer Service 3.7 (3) Customer Service 4.7 (139) ## Visual Care alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (19)](https://www.capterra.com/p/197065/SMARTcare/reviews/) Starting price $195.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Visual Care Overview ### What company size and specific industries is Visual Care built for? Visual Care is designed for aged care, community services, and disability service providers. It suits organizations in those sectors that need software built around care delivery and service management, rather than businesses outside health and social support fields. Features and Usability ### What are the key features of Visual Care? Visual Care offers API access, along with core healthcare operations features such as client management, care plan management, caregiver scheduling, billing and invoicing, payroll management, and mobile access. These functions support coordination of client records, schedule assignments, financial processing, and remote access to system data. Getting Started and Support ### What training and onboarding options does Visual Care offer? Visual Care provides in person training, live online sessions, webinars, and documentation to support teams getting started. In person training allows direct instruction, live online sessions and webinars support guided remote learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Visual Care offer? Visual Care provides 24/7 live rep support and chat. These channels give users direct access to help at any time through real-time assistance. No reviewer feedback about support experience is available, so support quality, response speed, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 815 Home Care reviews Capterra reviewers highlight these as the features buyers value most when choosing home care software: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) Visual Care includes **Client Management**, which helps agencies keep client records organized and easier to access. However, it does not offer **Scheduling** or **HIPAA Compliant** support. Instead, it provides other relevant features that reviewers also rate highly, including **Mobile Access** (**56%**), **Billing & Invoicing** (**56%**), and **Care Plan Management** (**47%**). These features help businesses manage care documentation in the field, handle payments more efficiently, and maintain structured care plans, allowing teams to support day-to-day operations with better visibility and coordination. Client Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs API 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Payroll Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Visual Care 6 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Client Management: Manage contact details and communication with clients - Mobile Access: Access software remotely via mobile devices - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic A$0.01 Per Feature,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Director Online Media ### "Visual care- a great addition to the humanity and to the society " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 August 11, 2024 Its a fair tool for disable and aged people. Though it needs a lot of product development to make it smooth. However, it is still the best in the market Pros a. Excellent cloud based tool for aged and disable peoples' day to day help b. very easy to use and operate c. autofill and spelling check options are pre loaded to save time d. Audio integration is provided for impaired people Cons 1\. It hangs and crash very frequently 2. Not a good tool to integrate with other or automated record updated to your GP 3. No dedicated emergency line provided, the waiting list is bit long Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amos B. Director Hospital & Health Care ### "Excellent choice for any Homecare Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2021 Excellent. Highly recommend this software for any Home care business (or NDIS facility). Pros The team behind this software is simply great. The software its self is simple and easy to use with a high level of functionality throughout. A major feature is the team behind the software. The customer support is excellent and they listen to their customers to provide updated tools and features. We have been using this product for around 2 years. Cons No negative things to say, we have had a great experience to date when using the software and interacting with the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Furio C. Business Analyst Hospital & Health Care ### "Hidden gem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2021 Every single request has been attended. Very proactive approach. Pros The software is backed by an active development team. Great listening and discussion of alternatives. The system has significantly changed our processes to include complex operations in different service streams, wide suitability for a significant number of clients, mobile app for frontline workers, API for multiple software interactions, thorough reporting, integration with accounting packages, communication tools, alerts, notifications, etc Cons I have sincerely found nothing negative so far. Reasons for choosing Visual Care Real time award interpreter, Rostering views and functions, mobile device interaction, price, efficiency and quality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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