# Bigin by Zoho CRM Pricing 2026 | Capterra

> Learn more about Bigin by Zoho CRM pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/pricing

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# Pricing for Bigin by Zoho CRM

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Write a Review!

## [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) has **3** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

### Express

$7

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Express plan includes:

-   10 Custom Fields/Module
-   10 Workflows
-   3 Pipelines
-   50000 Records
-   WhatsApp Business Integration

### Premier

$12

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Premier plan includes:

-   100000 Records
-   10 Pipelines
-   25 Custom Fields/Module
-   30 Workflows
-   Add-on: Additional File Storage

### Bigin 360

$18

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Bigin 360 plan includes:

-   15 Pipelines
-   1,000,000 Records
-   100 Advanced Automation Rules
-   Email Integration
-   WhatsApp Business Integration

## Popular alternatives to [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

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[View all alternatives](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/alternatives/)

## What do others say about [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) pricing?

Value For Money[4.7(738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Pros

Cons

[Read All 738 Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Read Full Reviews Below

Dominic D.

Consultant

Information Services, Self-employed

Used the software for: I used a free trial

**

Overall Rating

4.0

**

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

June 19, 2026

"Surprisingly feature-rich for a CRM pitched as basic."

**Overall:** Love the usability...really sinple to use, so much so that it's a surprise that features are there with only a quick check or online or AI "hot-to" search.

**Pros:** Delightfully simply to use while surprisingly feature-rich. At first I was expecting to miss features I've been used to in other CRMs...after 14 days, that hasn't been the case. Seems to be much better value for money than alternatives.

**Cons:** The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't persist in the CRM.

**Alternatives Considered:** [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) and [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

**Reasons for Choosing Bigin by Zoho CRM:** Simple yet flexible and cheaper for an equivalent feature-set. Obviously I'm aware those other products have feature sets above and beyond what Bigin is designed to do.

Verified Reviewer

Co-Founder COO

Information Technology and Services, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

April 13, 2026

"Great product and customer service"

**Pros:** Customer support has been excellent, very responsive and helpful whenever we faced issues or needed clarification. The team is quick to resolve problems and provides clear guidance, which has made onboarding and daily use much smoother for our operations.

**Cons:** The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we scale and require more tailored processes and integrations, this becomes a constraint compared to more flexible CRM systems.

[Read All 738 Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

## How should I be thinking about software pricing?

[

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](https://www.capterra.com/resources/business-software-cost/)