# Page 19 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 451-475 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EI

Edoardo I.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "very good software easy to use"

January 18, 2024

5.0

Pros

It's very easy to use and complete I was looking for this kind of crm.

Cons

I didn't find anything I didn't like about bigin

Review Source

ND

Nick D.  
VP  
Consumer Goods  
Used the software for: I used a free trial

### "Great for basic pipeline management"

September 27, 2023

5.0

Pros

I liked using Bigin to manage a couple of basic pipelines and track leads through the process.

Cons

I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them. Not a huge deal.

Review Source

VR

Verified Reviewer  
Franchise Development Manager  
Consumer Services  
Used the software for: I used a free trial

### "Bigin CRM - Easy to use & Value for Money"

October 9, 2022

5.0

GOOD . Very useful to update large database

Pros

Easy to use & Value for Money, Can update and follow leads after daily follow ups Easy accessibility, All data in one page Supportive backend staff

Cons

Bit lengthy process to upload database.

Review Source

Alba P.  
Maestra de Educación Infantil  
Education Management  
Used the software for: 6-12 months

### "CRM para empresas pequeñas"

December 5, 2022

4.0

Funciona muy bien para lo que necesito

Pros

Es idóneo para aquellas empresas que estén empezando o que quieran iniciarse con CRM, bastante sencillo de utilizar. Me ha ayudado a crear flujos de trabajo y poder administrar mis contactos.

Cons

Por su precio, creo que no podría decir nada malo. Estoy bastante satisfecha

Review Source

DS

Deep S.  
Director - Business Development & Marketing  
Consumer Goods  
Used the software for: Less than 6 months

### "The best CRM for SME's"

November 21, 2022

5.0

Pros

Its super easy to start off. No complicated onboarding or implementation required. Has everything you need in one place! Super useful if you want to move out of hap hazard excel sheets, notes and documents.

Cons

For the price and the scale it has been created i dont know what else to ask for! Maybe UTM lead tracking abilities would be a plus and restricting pipeline views based on user roles?

Review Source

NN

Nisley N.  
CCO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Comecei a usar o Bigin e a primeira coisa que me interessou foi a interface"

March 23, 2023

4.0

Comecei a usar o Bigin e a primeira coisa que me interessou foi a interface; amigável e intuitiva. Não te faz ter "preguiça" de testar por quê tudo parece muito difícil. E ai na sequência, fui descobrindo a infinidade de recursos dentro da mesma plataforma. Venho de uma longa caminhada de testagem de CRMs e o Bigin, foi o primeiro que me fez querer usar, de verdade.

Pros

Interface amigável e intuitiva; Funções e recursos; Possibilidade de criação de fluxos e automações;

Cons

Ainda não conseguimos fazer a integração com nosso site.

Review Source

lH

lays H.  
EXECUTIVA DE CONTAS  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "melhor crm custo beneficio"

April 11, 2022

5.0

utilizo o bigin zoho para organizar toso os meus clientes e isso facilita muito o andar do negocio. desde a prospecção até o pos venda.

Pros

zoho begin é o melhor crm comparado a outros. seus recuros são de facil entedimento e a visualização dos quadros e pipeline é otima. possui um otimo valor para assinatura.

Cons

acredito que devria ter um botão para excluir contatos e negocios de forma mais rápida.

Review Source

SW

Sourabh W.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "One of the best CRM for startups"

August 24, 2023

5.0

Very good and easy choice to recommend to others

Pros

Easy to use and start using. This should be the first CRM for any company.

Cons

Some features are missing like whatsapp integration etc.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Bigin by Zoho CRM

Easier use and simple on pocket.

Review Source

Martin L.  
Managing Director  
Financial Services  
Used the software for: I used a free trial

### "Excellent sales focussed CRM"

September 6, 2022

5.0

Superb

Pros

Integrates with ZOHO while keeping it simple for sales

Cons

Can't reorder pipelines but can reorder stages within pipelines

Review Source

SA

Saket A.  
Owner  
Financial Services  
Used the software for: I used a free trial

### "Amazing software"

September 10, 2023

5.0

I was using google sheets to manage leads. After using Zoho Bigin, managing leads has become easy.

Pros

Bigin is very easy to use software. It is user friendly and it has all the functions which I was looking for.It is one of the best CRM Software to use.

Cons

All features are best and there is no feature is not good.

Review Source

MK

Mathias K.  
Company Owner  
Internet  
Used the software for: I used a free trial

### "A perfect CRM for startups and smaller companies!"

May 23, 2023

5.0

Bigin helps us with a quick overview and we are up to date regarding our customers, leads and pipeline!

Pros

Easy to set up, to understand and really like the overview.

Cons

So far nothing. Im also been looking to Zoho CRM but so far Bigin is enough and works very well.

Reason for choosing Bigin by Zoho CRM

GUI and a very easy overview!

Review Source

AM

Asha M.  
Medical coding  
Education Management  
Used the software for: I used a free trial

### "Good Prodcut for Small Business"

May 22, 2023

5.0

Pros

Bigin CRM is very useful for me as this a startup company...The features and fields are very easy to customise

Cons

While Exporting the datas in Excel ..The datas are not exported properly

Review Source

AS

Ashish S.  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Great CRM to use"

May 4, 2023

5.0

It has been really great.

Pros

Ease of use, very inexpensive, good integrations to work with.

Cons

Nothing as of now. Everything is great. Go for it.

Alternatives considered

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Bigin by Zoho CRM

Pricing

Review Source

GS

Gagandeep S.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "Good experience with zoho"

July 26, 2023

5.0

Pros

Easy to use the product and I will highly recommend

Cons

all good Easy to use the product and I will highly recommend

Review Source

JP

Juliette P.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic CRM for small business"

March 28, 2024

5.0

I have been using Bigin by Zoho CRM for a few months now, it's fantastic, really easy to use and has all the needed features plus it's much cheaper compared to other CRM

Pros

Has all the features of a great a CRM while being much cheaper, I like how it does not have a minimum 3 seats requirement compared to other CRM

Cons

Everything is good so far, maybe a email campaigning feature could be nice.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Bigin by Zoho CRM

Monday.com had a minimum of 3 seats subscription

Review Source

SG

Shubham G.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "A Must-Have"

October 7, 2023

4.0

Pros

I've been using Zoho Bigin CRM for my small business, and it's been a game-changer. It is easy to use. It keeps me organized and helps me stay on top of leads. Plus, the mobile app is fantastic for managing my business on the go.

Cons

I'd love to see more advanced customization options. While it's great for basic needs, businesses with very specific requirements might find themselves wishing for more flexibility.

Review Source

AD

Andre D.  
Manager  
Facilities Services  
Used the software for: I used a free trial

### "Great for Small Business "

September 29, 2023

5.0

Great experience.

Pros

Sales pipeline, to keep track of all the activity with different clients.

Cons

Had problems importing customer data base from an excel file, but customer support was great and gave a solution to the problem quickly.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Bigin by Zoho CRM

Was cheaper and had the functions I needed.

Review Source

VR

Verified Reviewer  
COO  
Entertainment  
Used the software for: 1-2 years

### "Bigin"

March 22, 2022

5.0

a very good tool for small business

Pros

easy to use, prepared to integrate with third party

Cons

team orientation is not easy yet, that's all

Reason for choosing Bigin by Zoho CRM

reliability

Review Source

BG

Bruno G.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Minha Avaliação sobre Bigin by Zoho CRM"

October 16, 2023

5.0

Pros

Achei muito bom pelo fato de ser simples e custo beneficio bom pelo que oferece

Cons

Acredito que não encontrei nenhum contra visto que é um CRM para pequenos negócios

Review Source

VR

Verified Reviewer  
Business Development  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho for Startups"

July 26, 2023

5.0

Pros

The ease of use and integration with the emailing system.

Cons

It has limited features. It can borrow some features from Zoho CRM

Review Source

EN

Ebiegberi N.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best CRM on the market!"

April 10, 2023

5.0

Pros

Bigin is so easy to use, yet so powerful. Everything you need to manage your sales activities, leads and deals is made so easy.

Cons

The fact that I could not export reports easily.

Switched from

[OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

Pricing

Review Source

NJ

Niladri J.  
CEO  
Events Services  
Used the software for: 1-2 years

### "Bigin is a good product"

August 22, 2022

4.0

The overall experience is good.

Pros

Its simple and effective for SME business

Cons

Some functionalities have been used in CRM and not implemented in Bigin and the email sending limit.

Review Source

cL

carlos L.  
CEO  
Architecture & Planning  
Used the software for: I used a free trial

### "Easy to use"

August 25, 2023

5.0

Excellent

Pros

I loved how easy it is to use and the graphic way that the information is presented. I have used several crms and this one seems very practical for daily use.

Cons

interesting that they reported the integrations with other platforms

Review Source

Gheorghe S.  
Managing partner  
Information Technology and Services  
Used the software for: 6-12 months

### "Usability"

July 19, 2022

5.0

it is very easy to use and useful for controlling the workflow for sale.

Pros

Simplicity, usability, user interface friendly.

Cons

Integration are not fully under admin control to reset it.

Review Source

BB

Botond B.  
Sales director  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Bigin review"

September 5, 2023

5.0

I love how easy it is to use

Pros

Very easy to use, fast to implement and has a lot of features

Cons

Not much I don't like so far, but I haven't been using it a lot

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Bigin by Zoho CRM

Price and simplicity

Review Source

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