# Page 21 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 501-525 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Renewables & Environment  
Used the software for: I used a free trial

### "Best First Lead Management software for small businesses and start-ups"

November 23, 2021

5.0

Pros

Very easy to use. Saves a ton of time for a \[SENSITIVE CONTENT\]-Sales team like ours

Cons

Few integrations like Social Media, Whatsapp are missing

Review Source

sA

saksham A.  
manager  
Restaurants  
Used the software for: I used a free trial

### "zoho bigin review"

January 27, 2022

5.0

overall experienece is good enough to keep the records and experience

Pros

ease of use for new learners and keeping follow up instead of complicated softwares

Cons

importing and product creation is some what least preferable because it does have mendatort field doesnt required in our insudtry

Reason for choosing Bigin by Zoho CRM

this is very simpp;lified compared to multiple options avaialbale

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

they are complicated

Review Source

Shrishail P.  
Director  
Events Services  
Used the software for: Less than 6 months

### "Best suited for SME CRM "

July 11, 2022

5.0

Pros

Leads pipeline management Best suited for sales team Sales Conversion ratio

Cons

Unable to export the report, customizations were limited!

Review Source

VR

Verified Reviewer  
CRM Expert  
Information Services  
Used the software for: Less than 6 months

### "Best and Affordable CRM"

February 10, 2022

4.0

Pros

I am using Bigin from last few months and it is one of the best CRM

Cons

You should add custom reporting. Task management can be better

Review Source

Thiago Batista L.  
Sofa Cleaning  
Retail  
Used the software for: Less than 6 months

### "Bigin is very easy to use"

July 31, 2023

5.0

Pros

Simple and complete for small business.

Cons

it Could be priced in brazil's money.

Review Source

iK

ido K.  
owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "very good app "

March 5, 2024

5.0

very nice app i waill recomend it to my friend in my bussiens

Pros

it was esay to use and very nice lookinh app

Cons

the cusopmer support is not as good as i want it to be

Review Source

VR

Verified Reviewer  
MD  
Arts and Crafts  
Used the software for: I used a free trial

### "@Bigin zoho crm bigin is the smartest pipeline way of work"

May 20, 2022

5.0

Pros

@Bigin zoho crm bigin is the smartest pipeline way of work

Reason for choosing Bigin by Zoho CRM

@Bigin zoho crm bigin is the smartest pipeline way of work

Review Source

Andrés Benjamín G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Very easy and helpful"

October 29, 2021

5.0

Pros

very easy and helpful, i love beacuse its easy for our employees

Cons

some integrations are for full crm and not for this version

Review Source

BS

Brian S.  
GM  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Bigin by Zoho "

January 12, 2024

4.0

Pros

Simplicity and straightforward operation.

Cons

If you need full suite of features, may be a bit more limited. Built for smaller businesses.

Review Source

DO

Dexter O.  
Real Estate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Best CRM for Real Estate"

October 8, 2023

5.0

Its Okay

Pros

Ease of Use, Best features for Real Estate

Cons

Wanted more automation also still figuring out how to make automatic income computation

Review Source

PC

Patrick C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Bingin Is a Great Startup Option"

January 17, 2024

5.0

Pros

\- Low Startup costs - Easy to Use - Customer Services is Asy to Speak with

Cons

Its more useful for b2b rather than b2c sales.

Review Source

SM

Sanaa M.  
Consulting Partner  
Computer Software  
Used the software for: Less than 6 months

### "Excellent CRM for any startup at an unbeatable price for the features it provides!"

February 1, 2023

5.0

Pros

This is an excellent CRM for any startup; it is user-friendly and efficient. Within an hour, the implementation and initial customization are completed. I've been setting up and using various CRMs for over 20 years. As a result, I am familiar with the available technologies. The interface is both modern and sophisticated, as well as simple. There were no Bugg encounters, and the logic within the architecture of the tool is flawless.

Cons

I have nothing negative to say about my experience with this tool.

Review Source

VR

Verified Reviewer  
Digital Marketing Executive  
Automotive  
Used the software for: Less than 6 months

### "About Bigin"

August 8, 2022

4.0

Great software for all sales tracking

Pros

sales tracking , analyzation and improvisation

Cons

nothing is least about this software. Ok

Review Source

GS

Gk S.  
Managing Director  
Education Management  
Used the software for: 1-2 years

### "Best low budget CRM for small business "

May 2, 2022

4.0

Pros

Comes with low cost and leads management and workflows are amazing

Cons

support for customizing is very difficult.

Review Source

Mohsin S.  
Founder  
Market Research  
Used the software for: Less than 6 months

### "Really Great CRM for SME"

June 14, 2022

5.0

Love the user experience it provides

Pros

I love the design of the CRM! Great Tool

Cons

None. It's the best CRM go for it.......

Review Source

TD

Tudor D.  
Director  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Bigin is utile to your business "

January 17, 2023

5.0

Perfect Demo with all information required to curate my own Bigin dashboard. Flow of the software runs really well with our business and each employee has integrated it into their area of the business easily.

Pros

Full Flexibility in adaptation to your businesses needs and requirments In Depth details for clients/businessInterchangeable pipeline requirements

Cons

Maybe an additional dashboard for financials To integrate with additional software's that it currently does

Review Source

AK

Abhishek K.  
Brand Development Executive  
Entertainment  
Used the software for: I used a free trial

### "Zoho Bigin Review"

August 29, 2022

5.0

Overall experience with Zoho bigin was good. A good CRM software at a reasonable price and a vast number of facilities.

Pros

Ease of Use Effective Applicable for all types of businesses

Cons

Segregation of products Understanding the workflow creation process

Alternatives considered

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Bigin by Zoho CRM

Ease of use, lower prices, effective, suitable for our business.

Review Source

Prakhar S.  
director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "wonderful small business software"

August 11, 2022

5.0

Pros

It is wonderful small business software forget use.

Cons

quotation feature is missing in this software

Review Source

SN

Siamak N.  
CEO  
Online Media  
Used the software for: Less than 6 months

### " Best Current CRM"

July 17, 2023

5.0

Pros

One of the best current CRMs that offers a good user experience.

Cons

There should be more in the development of documents.

Review Source

Jose Eduardo M.  
Ingeniero  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Zoho Bigin CRM para empresas pequeñas y emprendedores "

June 7, 2022

5.0

Excelente

Pros

El precio y las funcionalidades que tiene la herramienta

Cons

Que carezca de de la herramienta de geolocalización y la integración con Whatsapp

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Bigin by Zoho CRM

Por el precio y la facilidad de uso y parametrización

Review Source

AC

Adrian C.  
Manager  
Financial Services  
Used the software for: Less than 6 months

### "Awesome CRM for freelancers or small businesses"

June 18, 2023

5.0

Pros

Lead and contact management are easy to use, and the pipeline is very handy. The cost of this is easily 2-3 times more with other software.

Cons

More integration options would be better for me.

Review Source

MN

Manasi N.  
Marketing and Sales Executive  
Textiles  
Used the software for: Less than 6 months

### "Great Product for startups"

March 19, 2024

5.0

Pros

Good for lead management, and maintaining customer pipeline management and email marketing

Cons

I haven't found any cons in this product. I would like to explore more and love to have integration of leads directly from indiamart

Review Source

HB

Hemal B.  
Top Management  
Information Technology and Services  
Used the software for: I used a free trial

### "Best Plug & Play CRM for MSME Business - customise only when you need"

April 13, 2023

5.0

Pros

What do you like best about Bigin by Zoho CRM?BIGIN CRM is a plug and play CRM utility for small business entities. It's easier to implement and customise wherever required. For beginners, who are not sure as how to put CRM to use and exploit its wings- this is a perfect step to learn and put to use

Cons

Not able to connect web-hooks for Whatsapp Business API

Review Source

NM

Nikhil M.  
CEO  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Wonderful prodcut "

February 29, 2024

5.0

Pros

It is compact and helps to get clarity and vision towards your work.

Cons

I needed to integrate whatsapp on both my CRM as well as on my application whatsapp.

Review Source

HZ

Hugo Z.  
Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Usuario"

September 5, 2023

5.0

Facilita el uso gracias a su sencillez, para los que no conocen al 100 un CRM

Pros

Excelente plataforma crm a un precio accesible

Cons

Fácil de usar no es tan compleja, Facilita el uso gracias a su sencillez, para los que no conocen al 100 un CRM

Review Source

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