# Page 22 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 526-550 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dhivakar B.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Investment for Startups"

December 28, 2022

5.0

earlier i used an excel sheet to track my sales and revenue where I failed to look into it most of the time but this tool made these works easier for me

Pros

Tracking Sales is crucial for startups, and most startups fail to do this. but this tool will help anyone to track sales and know the revenue

Cons

Need More Tutorials on customization, integrations

Review Source

FR

Felippe R.  
Arquiteto de Fluxo de Vendas  
Marketing and Advertising  
Used the software for: I used a free trial

### "Minha experiência com Bigin"

April 3, 2024

5.0

Simplesmente aprendi em poucos minutos e uso todo dia , nao troco por nada

Pros

Fácil de mexer , intuitivo , bem colorido e simples manuseio

Cons

Gostaria que tivesse a opção de pelo menos 1000 registros , já que notas e outras coisas contam como "registro" , pensei que registro eram os leads

Review Source

AG

Ayush G.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Bigin is good"

February 12, 2024

5.0

Pros

Easy to use and simple to understand for me and my team.

Cons

As such nothing is there which i don't like.

Switched from

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)

The other one which i was using was expansive.

Review Source

SK

Sohanul K.  
ceo  
Accounting  
Used the software for: 6-12 months

### "Very Competitive pricing"

February 14, 2023

5.0

Pros

Very well packed, satisfying in using day to day activity

Cons

could have been more featured equipped than it has

Review Source

MC

Mbuyoti C.  
Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Most affordable CRM"

February 11, 2024

5.0

Pros

The CRM is very affordable and easy to use.

Cons

Limit with data fields. For example by defaualt th system on customer filed it requires surname and its non negotiable to change.

Review Source

Laurent P.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "So far, so good"

April 8, 2024

5.0

Pros

Sufficient and flexible for most small business

Cons

Complete but complex for some processes!

Review Source

SJ

Sylvester J.  
Operations Lead  
Management Consulting  
Used the software for: I used a free trial

### "An Excellent Product"

September 23, 2022

4.0

Still implementing it, but so far so good. Looks like the product for my organization. So far we are getting the buy-in from the sales team. Soon we will be conducting training. Looking positive so far.

Pros

It Intuitive interface and ease in setting up my account, especially the migrating of my existing data.

Cons

Configuring the dashboard. Not too easy to figure that out

Reason for choosing Bigin by Zoho CRM

From review of their features, Bigin appeared to be the most suited to our needs

Review Source

nS

narve S.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "It's a good product"

April 14, 2023

4.0

It ok

Pros

Its very simple and easy to use software, I like the pipeline feature most.

Cons

It has very a lot of limitations every everywhere, it should be improved to provide better customer experience.

Review Source

DE

Dana E.  
Owner  
Architecture & Planning  
Used the software for: I used a free trial

### "Great Product for a Growing Business"

March 15, 2024

5.0

Pros

Simple and minimal, while still robust and intuitive.

Cons

A little complicated getting things running. There are great resources available. I've just never used a CRM before.

Review Source

TE

Therise E.  
Founder  
Consumer Services  
Used the software for: Less than 6 months

### "Why I Selected Bigin for CRM"

June 1, 2023

5.0

Pros

The biggest pro is the ability to easily create multiple pipelines for vastly different revenue streams. The pricing is also a plus.

Cons

Hoping they will add richer customization and in-app file storage. Other than those quibbles, the product meets or exceeds the business needs.

Reason for choosing Bigin by Zoho CRM

Pricing, multiple pipelines, and customer service.

Review Source

MMA

Mir Moinuddin A.  
Founder And CEO  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Best CRM for Small Business."

February 9, 2024

5.0

Pros

I like the most the way we can design our own layout for leads and adding contact.

Cons

The lead notification which we add in pipeline.

Review Source

CZ

Christina Z.  
Assistent  
Information Technology and Services  
Used the software for: I used a free trial

### "very pleased"

August 23, 2023

4.0

Pros

We are very pleased with the simplicity and clarity with which Bigin now accompanies our daily work. The pipeline management enables us to set up a clear structure and our sales department keeps track of everything.

Cons

We would like to see more functions in the dashboard

Reason for choosing Bigin by Zoho CRM

Simplicity

Review Source

MJ

Mohammed J.  
Director  
Wholesale  
Used the software for: I used a free trial

### "Easy to Use and Simple CRM"

November 2, 2023

5.0

Pros

Customizability and easy to use CRM. Integration with Zapier is something that became useful.

Cons

No real issues with the software, however ,more CRM Features could be a plus

Review Source

VG

Vidyashankar G.  
CVO  
E-Learning  
Used the software for: 6-12 months

### "On Functionality"

December 26, 2023

3.0

Good alternative to many of the expensive solutions.

Pros

Simplicity of implementation and individual login for every user.

Cons

The cost is not directly proportional to the benefit and in fact at some point unable to justify the increate

Review Source

HH

Holger H.  
CEO  
Architecture & Planning  
Used the software for: Less than 6 months

### "CRM for Memberships "

November 9, 2021

5.0

We've researched long to decide for the right CRM System. With Bigin we have found it for us! We can store all our memberships and other services as products, view emails in Contact, even if they were written with a different email client, and of course love the deal forecast. It would be great if Bigin could also automate the creation of offers and the sending of all necessary documents. Now we are curious about the function of the web forms, which we want to integrate into our website soon.

Pros

To create a portfolio of products/services/memberships and the Dashboard to get an overview about closed and upcoming deals

Cons

For us it will be helpful to integrate a module to create quotations automatically

Reason for choosing Bigin by Zoho CRM

It's most smart and pricing is better! If you compare it with others, there are more helpful functions, than in other solutions.

Review Source

CH

Carleen H.  
Founder/Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great for small business"

April 18, 2021

4.0

Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting point, and you can add features you need as you grow.

Pros

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Cons

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

Alternatives considered

[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Reason for choosing Bigin by Zoho CRM

Bigin had the features I needed (e-mail templates) at the price point I needed them. Others, the feature I wanted was at a higher price point AND came with all kinds of features I didn't need, but would have to learn to get the most out of the 1 feature I did.

Review Source

SM

Saurabh M.  
Owner  
Textiles  
Used the software for: Less than 6 months

### "Amazing unified experience"

December 17, 2023

5.0

Pros

The ease of setup is primarily the best feature

Cons

Nothing as of my knowledge but there is always a room to grow more.

Review Source

NS

Nathan S.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Really liking Begin by Zoho"

November 2, 2023

5.0

I've had a great experience with Bigin. It's helped me organize my contacts, create customized pipelines and has simplied way of creating workflows. It's been great for my small business and we will be able to easily move to their main CRM if needed.

Pros

I really like how easy it is to use, the affordability and all the integrations.

Cons

I found the online tutorials to learn the application are better than the webinars they provided. Customer service is still great and helpful though.

Review Source

aF

ada F.  
md  
Translation and Localization  
Used the software for: I used a free trial

### "crm for sma"

September 21, 2023

5.0

good

Pros

ease of set up, seems simple to use and very useful.

Cons

more channels for customer interactions, like google my business and facebook leads ect.

Review Source

VR

Verified Reviewer  
Sales Coordinator  
Wholesale  
Used the software for: I used a free trial

### "Bigin for Sales Management"

November 2, 2021

5.0

Very satisfied, especially if your company is on a budget looking for a CRM, there's probably not a lot out there that can offer the same functionality for the price.

Pros

Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.

Cons

That there are no mapping capabilities to see where accounts are physically represented.

Review Source

Kristian W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Simple Solopreneur App"

May 5, 2023

5.0

Pros

just like its fast an simple interface for easy use

Cons

I have not been able to find an integrated auto dialer option for telemarketing

Review Source

AR

Akvil R.  
Business Development  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best For Small Business"

November 8, 2023

5.0

Pros

This is Best for small businesses. and very easy to handle the lead and can track everything including the products offered

Cons

activity tracker where we can track everything also WhatsApp and email integration

Review Source

JLP

Jose Luis P.  
EPM Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "CRM sencillo y practico"

February 22, 2024

5.0

Pros

Es muy intuitivo y se puede poner en marcha en un breve espacio de tiempo.

Cons

De momento no me he encontrado con ningun punto en contra de este producto

Review Source

SM

Sylvain M.  
Commercial Director  
Industrial Automation  
Used the software for: I used a free trial

### "Excellent CRM. Easy of use and affordable !"

November 24, 2022

5.0

Very Good. I am pleased

Pros

Price and Features. Very easy to navigate. Concentrates on whats important, not like the other softwares in the market that have to many and unecessary features

Cons

A little Slow and email interface needs to be impoved.

Reason for choosing Bigin by Zoho CRM

Cost and easy of use. Simple interface.

Review Source

VR

Verified Reviewer  
maneger  
Capital Markets  
Used the software for: Less than 6 months

### "The Bes "

May 18, 2023

5.0

Pros

I recommend. Works great All issues in the company are resolved

Cons

I didn't find any problems. Everything works great.

Review Source

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