# Page 24 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 576-600 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Duarte C.  
Sales  
Chemicals  
Used the software for: I used a free trial

### "Bigin Crm "

May 8, 2023

4.0

Excelente and getting a lot better with updates

Pros

Simple interface with all the otptions to get to way around the CRM.

Cons

Not able to receave emails in "CC" mode in which contains the contact in yor contacts.

Review Source

CG

Carolina G.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "A focus solution for small and medium companies"

July 20, 2023

5.0

My team start using Zoho CRM and since then we share all the relevant information in one unique plataform.

Pros

We implemented all our sales process and now we can trace, manage and close our opportunities spending our effort in our clients

Cons

At this moment we can't identify cons . We think, that integration with other solutions will be the key.

Review Source

RN

Regina N.  
Managing Member  
Construction  
Used the software for: 1-2 years

### "Great Fit for Small Businesses"

April 1, 2024

5.0

Pros

I just wanted a place where I could keep track of my interactions with clients and send mass emails from my iPad and iPhone. I could easily customize Bigin to my needs and it’s working very nicely.

Cons

I had one glitch that customer support seemed a bit confused about, but they did help and it never happened again.

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Internet  
Used the software for: I used a free trial

### "Great simple product"

January 5, 2023

4.0

Pros

Simplicity and ease of use. Quick start and easy learning curve

Cons

Same like with other Zoho products, confusing matrix of add-ons

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot was too complex for our needs.

Review Source

DM

Diego M.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Good Experience using Bigin CRM"

September 12, 2023

4.0

Experience has been really good in general

Pros

The easy of use. For small business that are looking for their first approach with CRM it can be the most suitable option

Cons

The reduced possibilities to automatize som actions such as goes from one point to another of the pipe line in cae you complete some information

Review Source

RT

Riawan T.  
Financial Services  
Insurance  
Used the software for: Less than 6 months

### "All in One Solution"

June 15, 2022

5.0

amazing app. I was looking for an application that could help me in managing sales and service afterwards, finally I found it in one place, Bigin. it is very helpful, simplifies the process and simple to use.

Pros

multiple pipeline. and user friendly. very helpfull

Cons

sometimes loading time and when change pages, it takes too long

Reason for choosing Bigin by Zoho CRM

easy to use and not complicated

Review Source

lL

lisa L.  
Sales & Design  
Design  
Used the software for: Less than 6 months

### "Review"

August 3, 2023

4.0

Good

Pros

how orgenized it is and how well one can simply moves itoms

Cons

I would like to get better understanding of it faster

Review Source

YP

Yevhen P.  
COO  
Building Materials  
Used the software for: Less than 6 months

### "CRM which is immediately ready for use"

September 9, 2022

4.0

Pros

CRM is conceived as a simple system where users will adapt to existing business processes. And thanks to this, it has good usability, informative standard reports, and the feeling that "everything works" from the start.

Cons

Search is not very convenient and functional

Review Source

JB

Jorge B.  
Ceo  
Security and Investigations  
Used the software for: I used a free trial

### "Un CRM sencillo y funcional."

October 12, 2022

4.0

Excelente muy recomendado precio / valor

Pros

Lo sencillo de implementar y fácil de usar, es un CRM par a Empresas que están comenzando a utilizar un CRM.

Cons

Es limitado la cantidad de cosas que puedes hacer

Review Source

RD

Roselyn D.  
Recruitment Specialist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "The best"

June 22, 2023

5.0

Very useful

Pros

It is easy to use and very understanble

Cons

Easy to use , to navigate and most specialy it is very cheap

Review Source

JC

Jorge C.  
lic  
Restaurants  
Used the software for: I used a free trial

### "Adquirir CRM Bigin la mejor opción de una PYME"

August 13, 2023

5.0

Ha sido el mejor crm versus precio y funciones.

Pros

Es muy intuitivo y cuenta con multiples opciones

Cons

Si no conoces de integración puede ser complicado

Alternatives considered

[Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)

Reason for choosing Bigin by Zoho CRM

Ya que somos un startup y por los costos y funciones es la mejor opción

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Es complicado y no tiene muchas funciones

Review Source

DK

Dipal K.  
Co-Founder & CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho Bigin Review"

June 17, 2023

4.0

Easy to look into funnel and how we are growing

Pros

It is very easy to use so that person can start using it within a week

Cons

Either Integration of Task calendar with Google Calendar or reminder on phone should be available

Review Source

SB

Sajjag B.  
Marketing Manager  
Biotechnology  
Used the software for: I used a free trial

### "Good CRM for beginners"

March 9, 2023

5.0

My overall experience with Zoho is great. I am still adopting it but its good.

Pros

Ease of use and setup is super easy. Additionally feature to automate is really cool.

Cons

The premium subscription is a bit on higher side.

Alternatives considered

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

Reason for choosing Bigin by Zoho CRM

A friend recommended

Review Source

CE

Chris E.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Excellent System and Great Value for Money"

November 6, 2023

5.0

Pros

Pipeline nature of deal tracking is intuitive. It has the functionality that the majority of businesses would need and nothing else.

Cons

No two-way sync with Google Calendar as yet.

Review Source

HY

Hakan Y.  
MDH  
Plastics  
Used the software for: I used a free trial

### "Easy to use"

November 1, 2022

4.0

Pros

Bigin is a easy to use, simple CRM system.

Cons

Some functions are missing, especially marketing related.

Review Source

EC

Eriza C.  
Founder & Tutor  
E-Learning  
Used the software for: 6-12 months

### "Good for the Money"

March 13, 2022

4.0

Pros

It's fairly easy to set up and use. It tracks emails.

Cons

Wish it was easier to intergrate with other apps and to automatically bring lead in.

Review Source

SM

Shuaib M.  
Partner  
Information Technology and Services  
Used the software for: Less than 6 months

### "CRM for Newbies"

May 10, 2022

5.0

Pros

Very easy to use, easy to set up, and easy to manage.

Cons

Requires more integrations with third parties

Review Source

Thinus S.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Zoho Bigin"

October 11, 2023

3.0

Pros

The dashboard is easy to use and has an overview.

Cons

Record Limit, you run out of records very quickly, as each field is a record.

Review Source

Josh A.  
Digital Business Analyst  
Human Resources  
Used the software for: Less than 6 months

### "Great Sales Pipeline Tool for Business"

January 9, 2023

5.0

Pros

This is a feature rich tool that is super affordable.The rate of feature development is also very impressive.

Cons

The user role and permission engine could be improved.

Review Source

RR

Rakesh R.  
Ecommerce Manager  
Fine Art  
Used the software for: I used a free trial

### "Very useful & userfriendly"

March 8, 2024

5.0

Pros

Ease of Use, Affordability,Focused Features, Integration with Zoho Ecosystem, Customization

Cons

What did you like least about Bigin by Zoho CRM Nothing

Review Source

MS

Michael S.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Ist sein Geld Wert."

October 16, 2023

5.0

Viel Leistung für kleines Geld.

Pros

Kanban Board und Import von Kontakten direkt möglich

Cons

Email Integration ist etwas kompliziert.

Review Source

EJ

Edward J.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Simple & clutter-free CRM"

April 2, 2023

5.0

Pros

Simple & clutter-free CRM Very easy to use

Cons

There aren't anything specific like that

Review Source

CC

Cesar C.  
CTO  
Information Technology and Services  
Used the software for: I used a free trial

### "Nice CRM that resolve a lot of needs"

April 9, 2024

5.0

Pros

Most features are included starting from the Express plan, which is the most basic level.

Cons

Maybe add more params to describe a pipeline stage.

Review Source

VR

Verified Reviewer  
Landschaftsarchitekt  
Architecture & Planning  
Used the software for: I used a free trial

### "Das smarte CRM-System"

December 11, 2023

5.0

Sehr durchdachtes, smartes System, welches dennoch professionell wirkt.

Pros

Bigin by Zoho CRM ist als Basisangebot für Startups und kleine Firmen optimiert und bewegt sich dennoch innerhalb der ZOHO-Produktfamilie.

Cons

Bis jetzt ist mir noch nichts Negatives aufgefallen.

Review Source

LG

Lohith G.  
CEO  
Civil Engineering  
Used the software for: Less than 6 months

### "customer support"

August 13, 2022

4.0

It was a bit overwhelming in the begining but i am learning day by day and liking bigin

Pros

its customizable to meet your business needs, and also customer support is awesome

Cons

whatsapp integration is not there , so whenever i want to follow i need to open whatsapp in my phone

Review Source

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