# Page 25 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 601-625 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PP

Param P.  
Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Zoho bigin"

October 27, 2023

5.0

Good, I really loved the experience. Strong recommendation

Pros

User Interface in app. Clean UI, very good understandable needs.

Cons

Hard to import data from excel, failed to load some data

Review Source

JP

Jordan P.  
Predidnt  
Construction  
Used the software for: Less than 6 months

### "Great for starting"

March 7, 2024

5.0

Pros

It's a great CRM when you';re trying to implement something quickly

Cons

Since it's very small CRM, it's hard to use to scale

Review Source

ED

Ephraim D.  
Senior Product Management  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple and Straight Forward CRM for Small Businesses"

November 2, 2023

5.0

I love it, it is not complex and overwhelming

Pros

the ease of use and simplicity and it is affordable

Cons

Nothing at all, I am still loving it for now

Review Source

VK

Vikrant K.  
sales Head  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zoho Bigin Review"

June 14, 2022

5.0

Overall Very Nice

Pros

The Most I liked is the dashboard of the application

Cons

Dashboard Missing on the Application side

Review Source

aH

adam H.  
Accountant  
Security and Investigations  
Used the software for: Less than 6 months

### "BIGIN ZOHO - Best and affordable options for small businesses"

February 15, 2023

4.0

Perfect solution to small businesses

Pros

Affordable and very easy to use. The mobile app allows you to control and manage your sales funnel even on the go. Can not recommend it highly!!

Cons

Free add ons to support the small business growth.

Review Source

MH

Macarena H.  
Operations Manager  
Hospitality  
Used the software for: I used a free trial

### "FREE TRIAL: Hotel CRM"

September 15, 2022

5.0

Pros

Easy to use. The price is great for a company to start using a CRM. Very easy to configurate.

Cons

Nothing yet: we are still configurating things but it seems perfect for what we need

Reason for choosing Bigin by Zoho CRM

Price

Review Source

AM

ALi M.  
Partner  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Easy use & User Friendly"

July 21, 2022

5.0

usefull and very user friendly experience

Pros

This App very usefull for small industry that make CRM Management, Positioning each module is very simple and easy to use. our company team marketing is very like .

Cons

i think no difficult for use this app, this app is very easy use for any team from beginner until manager

Review Source

VD

Vanessa D.  
Project Manager  
Education Management  
Used the software for: I used a free trial

### "I prefer Bigin than full zoho "

November 2, 2022

5.0

Pros

I'm still on the trial fase. But I used Zoho, i find this one easier.

Cons

I'm still on the trial fase. So I'm not sure.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing Bigin by Zoho CRM

Easier and cheaper

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

I find it like a simple worksheet

Review Source

SC

Sharon C.  
Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "CRM Startups"

September 21, 2022

4.0

Sales Pipeline is very simple. We can properly track correct sales opportunities.

Pros

Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use. Best CRM for startups. I would recommend it.

Cons

There is none that we have encountered so far.

Review Source

PT

Péter T.  
Owner  
Construction  
Used the software for: I used a free trial

### "The right CRM for us"

June 17, 2022

5.0

I was looking for a CRM that was easy to use, easy to customize and still had everything we needed for our business. It's even more customisable thanks to its Zapier and API integration. I personally recommend it.

Pros

Zapier, API Integration Customisability Price Easy to use Automation capabilities

Cons

Lack of more complex automation options

Review Source

HM

Hamid M.  
CEO  
Telecommunications  
Used the software for: I used a free trial

### "Good Tool - Begin by ZOHO -"

January 16, 2023

3.0

All is good

Pros

Phone integration was very simple to do, All is good may be review records nubmer

Cons

All is good may be review records nubmer

Review Source

PS

Pushpendra S.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good CRM"

September 16, 2022

4.0

Pros

Easy to operate & a must-have software for SMEs.

Cons

Not getting deals directly to show whether closed or lost. Login Issue in bigin

Review Source

KA

Kody A.  
Program Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "The perfect CRM when you're too big for a spreadsheet and don't need one of the behemoths!"

April 22, 2021

5.0

I loved having the full featured free trial to completely test things out before making a purchase. It made it easy to dive in and get started instead of sitting through sales calls hoping to get the information we needed to make a purchasing decision. Setup was intuitive and the customization was easy to use to make Bigin exactly what we needed. I would recommend Bigin to anyone who needs a starter CRM.

Pros

Super intuitive to use Excellent pricing Lots of customization options Easy API

Cons

Needs more integrations with other tools

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

MK

Muhammad K.  
Associate Director  
Real Estate  
Used the software for: Less than 6 months

### "I love Zoho Bigin its fantastic for personal or SME's. #zohobigin"

September 21, 2022

5.0

excellent

Pros

easy interface , speed y contact upload, integration with other platforms

Cons

cannot connect with whatsapp business yet

Review Source

Ravi K.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Begin is great"

June 2, 2022

5.0

Pros

I started using CRM for my startup. It looks promising.

Cons

auto-replies should have been there. apart everything is good

Review Source

VR

Verified Reviewer  
Managing Director  
Architecture & Planning  
Used the software for: I used a free trial

### "overall good crm for beginners"

November 29, 2022

5.0

Pros

easy to use, easy to setup, with not so expensive pricing.

Cons

very few integrations. would be good if this had integrations

Review Source

FP

Filipe P.  
Director  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Bigin é o CRM mais fácil de todos"

April 5, 2023

5.0

Pros

O que eu gostei mais sobre o Bigin foi sua simplicidade, como me ajudou a criar um fluxo de trabalho para minha empresa e que tenho certeza, nos ajudará demais.

Cons

Acredito que os CRM's no geral deveriam também ser Omnichanel para canais de mensageria como Whatsapp e outros.

Review Source

AF

Andrew F.  
Buyers Agent  
Real Estate  
Used the software for: I used a free trial

### "Bigin start up CRM solution"

June 1, 2023

4.0

Simple way to track enquires, sales pipeline and current engagements with options to use more features as we grow.

Pros

Great, simple and easy to use CRM for small business. Also affordable.

Cons

Integration with Zoho Sign could be good

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

Reason for choosing Bigin by Zoho CRM

Simple and easy to use. Cost effective.

Review Source

IO

Israel O.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Super Grace Work"

August 7, 2022

5.0

Pros

i like the simple way to show the information super woo

Cons

only works with zoho apps its to me the same page as the other options on sales

Review Source

EA

Estefania A.  
Sales  
Environmental Services  
Used the software for: I used a free trial

### "The best way to keep our work organize"

March 2, 2022

5.0

We really like it and want to implemented in our daily work

Pros

Its easy to use and share the info in the sales deparment

Cons

the lack of information of how to use it

Review Source

sT

sai T.  
Head of Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Super Easy to use and easy on the eyes "

January 4, 2023

5.0

Pros

Customisability, easy to use, user has all the control of fields are other options. very easy on the eyes.

Cons

Some are missing - Round Robin, Auto allocation of Leads, Number Masking

Review Source

BP

Bruno P.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Avaliação do BIGIN como CRM"

December 4, 2021

5.0

Pros

Todas as funcionalidades que utilizei no BIGIN foram muito intuitivas e atenderam completamente as minhas necessidades.

Cons

A versão gratuita deveria dar mais do que 500 entradas.

Review Source

jT

john T.  
partner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Friendly soft ware!"

April 5, 2023

5.0

Pros

Easy to input potential and existing customers that other can review daily ...

Cons

nothing as of yet..I have not run into any issues while loadng client information at this pint.. Eventually we will look at the other add in services provided...

Review Source

SD

Selina D.  
Executive Assistant  
Computer Software  
Used the software for: I used a free trial

### "Tiny buy Mighty!"

August 12, 2022

4.0

Pros

Bigin is a great compact CRM with lots of functionality. The best part is the deals view and the dashboard. Really easy to track leads!

Cons

Limited popular integration options. Contact import requires a specific format.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Bigin by Zoho CRM

Simple and less expensive

Review Source

AM

Andrew M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "A Surprising CRM"

January 25, 2022

5.0

Customer support has been very helpful in helping me set everything up. workflows and pipelines have been very easy to use. Im glad I found this crm because it was a time and money saver

Pros

Ease of use and how I can do everything I need in one spot instead of having to use multiple softwares

Cons

Honestly, there really isn't any cons to me. I haven't used this crm that long but from when I started using it until now, I haven't had any issues.

Review Source

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