# Page 26 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews

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Bigin by Zoho CRM

4.7 (722)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 26 - Reviews of Bigin by Zoho CRM

## Showing most helpful reviews

Showing 626-650 of 722 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Amandeep S.  
Director  
Printing  
Used the software for: Less than 6 months

### "Very Good Experience"

June 23, 2022

5.0

Pros

Very user friendly V=CRM. Not complicated like other CRM softwares

Cons

There were some product linking issues in the beginning butthey were resolved by the support team.

Review Source

DG

Dan G.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Testing CRM systems"

June 15, 2023

4.0

Pros

Easy to use, custom fields, still on test

Cons

Didn't had enough time to test it properly

Review Source

RS

Rizky S.  
Business Development Head  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Please add Calendar Features on Bigin"

March 22, 2021

3.0

Pros

Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.

Cons

This CRM doesn't have calendar feature so I can monitor team's meeting and activity.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Bigin by Zoho CRM

Price

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Price

Review Source

SG

Sagar G.  
CEO  
Education Management  
Used the software for: I used a free trial

### "Easy to deploy!"

July 5, 2022

5.0

Pros

Easy to deploy! Cost friendly, convenient for startup

Cons

Some fields can not be made compulsory to non compulsory

Review Source

VL

Vishal L.  
Head Of Sales  
Information Technology and Services  
Used the software for: Less than 6 months

### "The Value for money CRM"

July 4, 2020

5.0

Brilliant.

Pros

The pricing , perfect CRM for startups and small teams

Cons

It serves my purpose for now. Nothing negative to say

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Bigin by Zoho CRM

Value for money .

Switched from

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)

Price and our requirements were limited

Review Source

AA

Asher A.  
CEO  
Online Media  
Used the software for: Less than 6 months

### "Efficient and easy to use CRM"

January 24, 2024

4.0

Pros

Easy to add content Easy to update Dashboard is helpful and easy to manage

Cons

Setup of new workflows might be a bit challenging for a simple user. Tech support wasn't the best

Review Source

vel M.  
Sales Head  
Wholesale  
Used the software for: Less than 6 months

### "A Must Tool for small & startups"

August 19, 2023

4.0

Good

Pros

It is tightly integrated with Zoho Books.

Cons

The Zoho Telephone option is not available for Indian users. We need to depend on 3rd party apps.

Review Source

TB

Troy B.  
Founder  
Architecture & Planning  
Used the software for: I used a free trial

### "Probably the best CRM for a small business"

March 19, 2022

4.0

Pros

Probably the best CRM for a small business CRM pipeline & workflow. Think... Trello, but better

Cons

Needs native integration with Facebook Leads

Review Source

SM

Sneha M.  
HR  
E-Learning  
Used the software for: I used a free trial

### "Good experience"

November 21, 2021

5.0

It was good experience, I really liked it

Pros

Ease of usage pocket friendly no bugs and it was best

Cons

No automated lead allocation is something I hated most

Review Source

AS

Anshu S.  
Coaching Manager  
Consumer Services  
Used the software for: I used a free trial

### "A very convenient and handy solution"

May 1, 2023

5.0

Pros

The usability and customization is the best part of this system.

Cons

The current system that we at our organization follow was a bit difficult to be implemented in the system.

Review Source

OC

Ondrej C.  
CEO  
Museums and Institutions  
Used the software for: Less than 6 months

### "BIGIN CRM - great starting point for a startup"

May 10, 2023

4.0

Pros

Ease of implementation, Simple Pipeline process, Trial

Cons

There is always some trade-off between simplicity and scale of functionalities. We were particularly missing that we could not directly create GOOGLE CALENDAR MEETINGS from the platform.

Reason for choosing Bigin by Zoho CRM

pricing ,ease of implementation...

Review Source

SS

Shraddha S.  
partner  
Consumer Services  
Used the software for: Less than 6 months

### "Best product I have ever came accross"

February 13, 2024

4.0

Pros

Its quality product at cheapest cost. And very user friendly app

Cons

Its overall good experience so nothing is there that i liked least

Review Source

NK

Nandha K.  
Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Bigin review"

September 21, 2023

4.0

Pros

Easy to use and value for money compared to other CRMs

Cons

It lacks advanced features like other CRMs but if you are looking to take that first step, Bigin is the way to go.

Review Source

sV

sadanand V.  
Manger  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Good for beginners "

May 1, 2022

4.0

Pros

Easy of use, easy to learn fast implementation. easy to teach to team members

Cons

Could not find any fault as a first time CRM user

Review Source

MM

Meeran M.  
Business Head  
Construction  
Used the software for: I used a free trial

### "Best Software in CRM "

December 28, 2022

5.0

Pros

Easy to use the application, Design looks nice

Cons

Email and Phone not able to use as of now

Review Source

PM

Phil M.  
Managing Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Bigin by Zoho"

February 14, 2024

5.0

Pros

Easy to set up, simple, intuative and above all a great platform to stay organised

Cons

WhatsApp Business integration doesn't allow you to then use WA4B on your phone app

Review Source

AM

Anvesh M.  
COO  
Information Technology and Services  
Used the software for: Less than 6 months

### "No Nonsense, Easy to use CRM for small Businessess "

September 6, 2022

5.0

Pros

Extremely easy to use and to the point CRM. Doesn't take much of your time for day to day Lead management . Its capability to integrate with other Zoho Modules like Zoho Invoice are quite useful for small business. The Most important of when you become big enough you can easily migrate to Zoho CRM.

Cons

None for small businesses that we can think of.

Review Source

Yonathan Daniel A.  
CCO  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "One of the best! "

June 13, 2023

4.0

Pros

Its asy of use, integration capabilities and android app

Cons

There are some more powerful options, but way more expensive

Review Source

VA

Vibhor A.  
Sales Director  
Real Estate  
Used the software for: Less than 6 months

### "Very Good For Real Estate"

February 4, 2024

5.0

Pros

Ease of setup, ease of use makes it a go to choice for me

Cons

ability to customise workflows in a simple manner can be helpful

Review Source

JB

Jon B.  
CEO  
Airlines/Aviation  
Used the software for: Less than 6 months

### "This was a great experience"

April 11, 2023

4.0

Very good

Pros

Very easy to use; Flexible; Cost Effective

Cons

It could have more free features to start you off with

Review Source

JT

Jayamurugan T.  
CEO  
Plastics  
Used the software for: Less than 6 months

### "Zoho Bigin Easy to use CRM Software for small Business"

August 20, 2022

5.0

Excellent

Pros

User friendly features and its integration possibilities.

Cons

Nothing more specific. But like it as of now.

Review Source

Danny A.  
Partner  
Mental Health Care  
Used the software for: I used a free trial

### "Simple and easy-to-use CRM"

October 14, 2023

5.0

Pros

Simple and easy-to-use CRM. The pipelines make it easy to keep track of our progress in client admissions.

Cons

It would be nice to have an 2 way SMS feature built in to link with Twilio.

Review Source

EC

Elias C.  
S21 Solutions  
Information Technology and Services  
Used the software for: I used a free trial

### "Boa plataforma"

October 27, 2023

4.0

Percebemos que com essa plataforma conseguimos organizar melhor nossas tarefas e contatos.

Pros

A melhor coisa é a organização que a plataforma traz para a empresa.

Cons

Poderia ser mais barato para mais usuários

Review Source

RM

Rens M.  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Love this CRM"

October 21, 2022

5.0

Awesome!!

Pros

The possibility of integration your emails and workflows within the CRM are priceless! This saves me so much time.

Cons

Sending emails from the software doesn't give the same look and feel as from my mail software.

Review Source

TA

Tom A.  
Director  
Medical Devices  
Used the software for: Less than 6 months

### "Great for Small Teams"

July 7, 2022

5.0

Pros

Easy to use and simple to share with the team

Cons

Reporting could be a little more in detail.

Review Source

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