# Page 7 | Bigin by Zoho CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Bigin by Zoho CRM the right Small Business CRM solution for you? Explore 731 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews --- Bigin by Zoho CRM 4.7 (731) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Bigin by Zoho CRM ## Showing most helpful reviews Showing 151-175 of 731 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Levy M. CEO Design Used the software for: I used a free trial ### "Avaliação Sincera" January 31, 2025 5.0 Satisfatorias atendendo as principais necessidades tem várias concorrência hoj em serviços que ela oferece Pros Interface simples e fácil manuseio. Gostei da facilidade de integração com o zoho mail e disparos me ajudou muito saber os status dos emails enviados, Cons Do período de teste ser muito baixo. porem gostei da avaliação para obter mais. Também acho que poderia trazer mais funcionalidades Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Bigin by Zoho CRM Por que oferecia a visibilidade das entregas de e-mails profissionais no Período de teste ser alto Review Source SD Somesh D. Co Founder Automotive Used the software for: I used a free trial ### "Bigin is perfect for startups" November 13, 2024 5.0 Excellent, you can actually setup your CRM during evaluation period (which can be extended with so many options), which also gives you an idea on the type of plan you need & continue to use it once you subscribe. Pros Ease of use, has all the basic functionalities & is not pocket heavy which is very important for new businesses or start ups. Cons Limited options to plan out operational work Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bigin by Zoho CRM It provides all the needed functionalities at an affordable cost. Review Source AE Amba E. Consultant Professional Training & Coaching Used the software for: Less than 6 months ### "Lead and Sales Management Superb!" September 14, 2025 5.0 I'm so loving Bigin by Zoho CRM. My clients use it and their workflow is simplified. They also find it easy to navigate especially since they're non-tech savvy. This CRM is great value for money. Pros The lead and sales management is so simplified. My clients figured it out easily without watching tutorial videos. Cons I just wish we could have more AI features incorporated so clients do not have to get back to me at all times but can ask AI. Review Source SPD Sanjay Prasad D. CSO Telecommunications Used the software for: I used a free trial ### "Chief Sales Officer" February 14, 2025 5.0 Pros unified dashboard to track all the activities and customisation of modules to to industries prespective. Cons Except of available templates, specific customisation is limited. Review Source MG Mauricio G. marketing Retail Used the software for: I used a free trial ### "Gran funcionamiento" February 25, 2025 5.0 Gran experiencia con respecto a que no se demora en inciar, no se lagea, todas sus funciones cumplen como deben Pros Es muy intuitivo y facil de usar, además tiene funcionalidades precias e imprecindibles para gestionar contactos Cons Quizá la opción de llamadas, sin embargo va a depende del usuario. Review Source Jenish C. CMO Marketing and Advertising Used the software for: Less than 6 months ### "Zoho CRM: Jenish Chamling Review" November 16, 2024 5.0 It was amazing to use this easy to use CRM Pros Best for marketing agencies looking for paid ads functionalities Cons No Website and advanced form integration feature to split test landing page and capture online leads Review Source DL Darlan L. Gerente Investment Management Used the software for: I used a free trial ### "Avaliação Vila" April 29, 2025 5.0 De maneira geral muito bom, boas ferramentas, fácil de usar, geralmente a grande maioria dos crms exigem um grau de conhecimento maior Pros A facilidade junto muitas ferramentas que ajudam a fazer a gestão do negócio, ótimo custo benefício e muito bem recomendada. Cons Contras foi apenas algumas integrações que não estão disponíveis e também o atendimento mais personalizado. Review Source LJ Luiz J. Diretor Legal Services Used the software for: 6-12 months ### "BIGIN 5 stars" January 6, 2025 5.0 very positive, practical use, quick and simple to implement. Pros Level of simplicity and autonomy in customizations Cons The limit of dashboard elements and lack of conversion rate Review Source LT Laurence T. Director Textiles Used the software for: I used a free trial ### "Easy to use CRM" February 18, 2025 5.0 Pros Flexibility for a lot of use cases, very easy to set up Cons Some basic feature you would expect, ie native text messaging is not included. Review Source KM Kodi M. Fractional CMO Entertainment Used the software for: Less than 6 months ### "Just Simple Enough" October 16, 2024 5.0 The best possible option for most freelancers, and among the best for fractional leaders. Incredibly painless for managing contacts. A little tweaking of the pipeline will allow it to do most of what you could need, especially with sales follow-up. Pros Very simple, clean, great for contact management and lead follow-up Cons It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Copper](https://www.capterra.com/p/141642/Copper/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bigin by Zoho CRM Best balance of cost vs performance for my needs Switched from [Capsule](https://www.capterra.com/p/124041/Capsule/) Less expensive, more visually appealing, VASTLY better mobile app Review Source pM pasquale M. seo Commercial Real Estate Used the software for: I used a free trial ### "good and easy to use " November 8, 2024 5.0 I've moved from zoho crm to bigin, for my needs it is the crm it fits more for a start up Pros cheap and easy to use, I use the Kanbank Cons the fact that I can personalize the kanban and the contact could be used from contact list Alternatives considered [Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Reason for choosing Bigin by Zoho CRM easier to use and personalization of the pipeline Review Source AC Adhith C. Director Real Estate Used the software for: Less than 6 months ### "Bigin Works For Small Business Owners" December 17, 2024 4.0 Very positive and will highly recommend it Pros Perfect CRM for someone transitioning from excel or no CRM into a very easy to use, intuitive and user friendly CRM. Would highly recommend Bigin to small business owners. The Sales Pipeline interface is super easy Cons Doesnt allow integration with facebook ads forms Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Wasnt very easy and user friendly to use Review Source PA Pryank A. CEO Real Estate Used the software for: 2+ years ### "Excellent CRM product" November 6, 2024 4.0 Product is easy to use and is low cost! Works even better when integrated with other Zoho Products. Cons The product appears to be more tuned towards B2B customers and less for B2C Review Source RL Rajesh L. managing partner Accounting Used the software for: I used a free trial ### "it's an awesome product for small businesses" April 8, 2025 5.0 Pros it's an amazing CRM for startup businesses. Cons it's mobile interface is not pretty great Review Source SG Subhayu G. CRO Education Management Used the software for: I used a free trial ### "Best CRM Tool" March 11, 2025 5.0 Great CRM experience; simple, efficient, and reliable. Pros They are simple, effective, and easy to use daily Cons Each integration is priced separately, raising overall costs. Review Source WH Wayne H. CEO Hospitality Used the software for: I used a free trial ### "Looks good..." May 5, 2025 5.0 Overall, things look good. There is a lot of documentation available. Also, I was able to find a lot of YouTube videos to help. Pros very easy to use but has all of the features I need as a small business. I'm still evaluating but it all looks good so far. Cons The only con I can think of at this point is the slight difficulty of being logged into various parts of the Zoho ecosystem. Review Source Dalibor M. manager Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "" April 10, 2025 5.0 Pros Easy to use, nice and clean. Great for small teams Review Source RR Ricardo R. Administrator Health, Wellness and Fitness Used the software for: I used a free trial ### "RC Plastica" March 15, 2025 5.0 Pros Very easy to use and get started; ideal for small businesses. Cons Honestly, it's hard to fault; a truly great, simple CRM overall! Review Source VB Vishal B. CFO Graphic Design Used the software for: Less than 6 months ### "Super CRM Bigin by Zoho" January 4, 2025 5.0 Pros Loved the product and its affordable pricing. It has so many feature required for customer customer and CRM functionality. I am happy choosing the Begin :) Cons Though it has WhatsApp API looking forward to have WhatsApp Automation to handle initicial customer query Review Source NB Niladri B. Marketing Head Real Estate Used the software for: Less than 6 months ### "Zoho Bigin" January 28, 2025 5.0 Quite good experience I have with zoho bigin software Pros Efficient and easy management for small business Cons Nothing as of now. I wil notify once I find any cons Review Source HB HARI B. Founder Education Management Used the software for: Less than 6 months ### "Easy To Use" November 26, 2024 5.0 Pros Streamlines sales, improves tracking, good for business. Cons Nothing so far over did not receive any trouble yet. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Cost and easy use and train my new and fresher staff member Review Source SZ Saurabh Z. Owner Farming Used the software for: I used a free trial ### "Smooth but Indiamart integration didn't work" November 14, 2024 5.0 Pros Ability to add users, integraton with exotel and good UI Cons Integration with indiamart not working for me Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Bigin by Zoho CRM Cheaper and good UI also easier to understand for the team Review Source BS Bibhudendu S. Director Education Management Used the software for: Less than 6 months ### "Zoho Bigin Review" November 22, 2024 5.0 Wonderful! Had a good experience in teaching the workings of the app to my team. Pros Ease of use - The KanBan and Pipeline Features Cons Could not get any specific drawbacks for the purpose that we use Zoho Bigin for. Review Source MH Matt H. Director Financial Services Used the software for: Less than 6 months ### "Start your journey quickly and excel " December 9, 2024 5.0 Starting a new business i needed a CRM that got me up and running as quick as possible and Bigin by Zoho does this, through simple user friendly dashboard, integrations Pros Simplicity of it dashboard, its easy for anyone in you team to see where the workflow pipeline is at. Cons Nothing for me to be a frustration or issue at present Review Source CM Catherine M. CEO Executive Office Used the software for: Less than 6 months ### "Review on Bigin by Masée Consultancy & Coaching" November 20, 2024 4.0 I am very much very happy with this CRM tool. I was in need of a CRM tool that is easy in usage and that would adhere to all my wishes. There are so many possibilities and what I like best is the possibilities of the different pipelines that you can create. Pros It is very easy in use. Even without any how to video's you can start immediately using it. Cons I would have found it better to had the webinar Bigin By Zoho CRM - Overview & Setup (EU & UK) much sooner. I had to wait over a week to join on in my timezone. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) it was not logical in usage that is why I kept on searching for another one. And I found it as well quite expensive Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.