--- title: "Sapling Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sapling the right AI Detection solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/205030/Sapling/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Sapling 4.5 (11) [View alternatives](https://www.capterra.com/p/205030/Sapling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Sapling Ease of use 4.5 Customer Service 4.0 ## Showing most helpful reviews Showing 1-11 of 11 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Freelancer Used the software for: 1-3 years ### "Sapling" July 18, 2022 5.0 Sapling is the best tool for HR to manage the workflow of the companies. It is used by most mid-market agencies. It helps the HR team support data-driven decisions. Pros Time management as we upcoming task can schedule To do list can track onboarding workflow management Cons the org chart takes a lot of time to load log in after every 30 minutes is not good Review Source R Reviewer Medical Editor Used the software for: 3-5 years ### "Impressive AI writing assistant and Customer relationship management software " February 4, 2022 5.0 Very satisfied since the features provided by the software fit all our needs in publications. I wish there could be a Safari version. Pros Easy to use and quick download. It understands the writing context better than competition like grammarly. Sapling Suggest™ and Autocomplete Everywhere™ features making outstanding and outmatch the competition by making sure all needs are met to the user. Beyond grammar errors corrections, many pro features are also tailored for professionals who work with customers. Cons The support of browsers is limited and no support for Safari web browser for MacOS users Review Source Verified Reviewer Product Manager Used the software for: Less than 1 year ### "Horrible sales support" June 22, 2022 2.0 We were in conversation for 5 days where our developers spent precious time on integrating the API with our product, and finally after sending out multiple reminders were told that "they have other customers" and we "are not a priority". Have no idea how big of a firm they are, but absolutely horrified with this level of customer support and query handling in 2022!! Technically you might be ok, but as a potential customer, I would never trust Sapling AI ever with this level of support. Finally decided to go ahead with Languagetool.org (would have loved if Grammarly API is out of beta) Pros Would have loved this;but couldn't get past the absolutely horrendous sales support we received Cons Pathetic customer handling and support. Have no regard for customer satisfaction!! Review Source R Reviewer Regional Manager Used the software for: I used a free trial ### "Sapling Review" April 6, 2022 4.0 Good when using online works very well, not practical at all when using outlook. I do a lot of emails so for me it’s not a positive experience. Pros Worked very well in the company’Workplace”, a lot better than the product “Grammarly” Cons Not practical to use in “Outlook” having to activate Sapling is a pain, then having to turn off so email you send doesn’t have highlighted boxes through the email. I feel this product is not completed in this application. Review Source R Reviewer Manager Used the software for: 1-3 years ### "Great software" May 18, 2022 5.0 Great experience. Pros Easy, reliable and really assists in proofreading other writing assignments. Cons Can't find my subscription to change my billing information Review Source R Reviewer Paramedic Used the software for: Less than 1 year ### "Easy and Productive Proofing" June 9, 2022 5.0 Sapling is better than all of the other grammar checking software that I have used especially in my academic set. I love the integration into software as well as the web browser and even in my text messages. Pros Easy integration into numerous software and applications. Quick changes as well as an explanation of why changes are being suggested. Cons Not obvious how to integrate into other applications outside of the web browser. Review Source James H. Engineer Used the software for: 1-3 years ### "This is hands down the best grammar tool out there." June 8, 2020 5.0 Pros As a browser extension it integrates with all text based applications I use, boosting my efficiency and productivity. Cons Spell checking could be better, but it has already become quite good! Review Source ATTAULLAH S. Freelance Used the software for: I used a free trial ### "Best Experience ever" June 10, 2022 5.0 Pros Highly Recommended, Easy and Responsive, Best Grammar Tool I Ever Used. Cons I have not experienced any problems so far. Review Source Rebecca E. Customer Success Manager Used the software for: Less than 1 year ### "Sapling for HR" July 23, 2021 5.0 Pros I am a new user to Sapling and so far it has been my favorite HR software to date. I love the ease of use and ability to track and manage my tasks, time off, and documents. Cons I least like that the software does not allow me to customize my own page Review Source R Reviewer Customer Experience Used the software for: I used a free trial ### "Very Helpful" April 20, 2022 5.0 It's very helpful and saves me time when sending emails and corrects punctuation Pros saves time when checking for errors and is very good for punctuation and using correct wording Cons nothing comes to mind I have got no issues at all it has been very helpful to me Review Source R Reviewer VP Growth Used the software for: Less than 1 year ### "Love Sapling!" July 14, 2022 5.0 Five Stars Pros Phrase suggestion and correction saves me so much time. Cons Have not found an area of improvement needed yet Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.