# Sapling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sapling the right Proofreading solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205030/Sapling/reviews --- Sapling 4.6 (11) [View alternatives](https://www.capterra.com/p/205030/Sapling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Sapling Ease of use 4.5 Customer Service 4.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Muhammad I. Freelancer Writing and Editing Used the software for: 1-2 years ### "Sapling" July 15, 2022 5.0 Sapling is the best tool for HR to manage the workflow of the companies. It is used by most mid-market agencies. It helps the HR team support data-driven decisions. Pros Time management as we upcoming task can schedule To do list can track onboarding workflow management Cons the org chart takes a lot of time to load log in after every 30 minutes is not good Review Source CC Christian C. Medical Editor Publishing Used the software for: 2+ years ### "Impressive AI writing assistant and Customer relationship management software " February 4, 2022 5.0 Very satisfied since the features provided by the software fit all our needs in publications. I wish there could be a Safari version. Pros Easy to use and quick download. It understands the writing context better than competition like grammarly. Sapling Suggest™ and Autocomplete Everywhere™ features making outstanding and outmatch the competition by making sure all needs are met to the user. Beyond grammar errors corrections, many pro features are also tailored for professionals who work with customers. Cons The support of browsers is limited and no support for Safari web browser for MacOS users Review Source VR Verified Reviewer Product Manager Packaging and Containers Used the software for: Less than 6 months ### "Horrible sales support" June 2, 2022 2.0 We were in conversation for 5 days where our developers spent precious time on integrating the API with our product, and finally after sending out multiple reminders were told that "they have other customers" and we "are not a priority". Have no idea how big of a firm they are, but absolutely horrified with this level of customer support and query handling in 2022!! Technically you might be ok, but as a potential customer, I would never trust Sapling AI ever with this level of support. Finally decided to go ahead with Languagetool.org (would have loved if Grammarly API is out of beta) Pros Would have loved this;but couldn't get past the absolutely horrendous sales support we received Cons Pathetic customer handling and support. Have no regard for customer satisfaction!! Review Source Response from Sapling Intelligence July 6, 2022 Unfortunately this is an inbound prospect who incessantly contacted us. He and an associate sent 6 contact form requests / emails in 2 days despite us responding to the first 3. They were looking for multilingual support (additional languages to what we supported). We said during an intro call we'd try and implement more languages soon, but as a team got caught up with other tasks. They then sent 4 more followups in 3 days. We never received/accepted any compensation. The prospect even claimed "I am feeling ghosted" even though this required us to add new product features, and he himself says we were in conversation for a total of 5 days. CB Chris B. Regional Manager Real Estate Used the software for: I used a free trial ### "Sapling Review" April 5, 2022 4.0 Good when using online works very well, not practical at all when using outlook. I do a lot of emails so for me it’s not a positive experience. Pros Worked very well in the company’Workplace”, a lot better than the product “Grammarly” Cons Not practical to use in “Outlook” having to activate Sapling is a pain, then having to turn off so email you send doesn’t have highlighted boxes through the email. I feel this product is not completed in this application. Switched from [Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Wanted to see if there is a better product. Review Source LM Lisa M. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great software" May 17, 2022 5.0 Great experience. Pros Easy, reliable and really assists in proofreading other writing assignments. Cons Can't find my subscription to change my billing information Review Source JK Jacob K. Paramedic Medical Practice Used the software for: Less than 6 months ### "Easy and Productive Proofing" June 7, 2022 5.0 Sapling is better than all of the other grammar checking software that I have used especially in my academic set. I love the integration into software as well as the web browser and even in my text messages. Pros Easy integration into numerous software and applications. Quick changes as well as an explanation of why changes are being suggested. Cons Not obvious how to integrate into other applications outside of the web browser. Review Source JH James H. Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "This is hands down the best grammar tool out there." May 28, 2020 5.0 Pros As a browser extension it integrates with all text based applications I use, boosting my efficiency and productivity. Cons Spell checking could be better, but it has already become quite good! Alternatives considered [Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Reason for choosing Sapling Better grammar suggestions. Review Source AS Attaullah S. Freelance Graphic Design Used the software for: I used a free trial ### "Best Experience ever" June 8, 2022 5.0 Pros Highly Recommended, Easy and Responsive, Best Grammar Tool I Ever Used. Cons I have not experienced any problems so far. Review Source RE Rebecca E. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Sapling for HR" July 22, 2021 5.0 Pros I am a new user to Sapling and so far it has been my favorite HR software to date. I love the ease of use and ability to track and manage my tasks, time off, and documents. Cons I least like that the software does not allow me to customize my own page Review Source CH Cheryl H. Customer Experience Consumer Services Used the software for: I used a free trial ### "Very Helpful" April 18, 2022 5.0 It's very helpful and saves me time when sending emails and corrects punctuation Pros saves time when checking for errors and is very good for punctuation and using correct wording Cons nothing comes to mind I have got no issues at all it has been very helpful to me Review Source AC Allan C. VP Growth Financial Services Used the software for: Less than 6 months ### "Love Sapling!" July 12, 2022 5.0 Five Stars Pros Phrase suggestion and correction saves me so much time. Cons Have not found an area of improvement needed yet Review Source Similar Products Featured ## Related categories [Proofreading](https://www.capterra.com/proofreading-software/)[AI Writing Assistant](https://www.capterra.com/ai-writing-assistant-software/)