# BrainStorm Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BrainStorm Software - reviews, pricing plans, popular comparisons to other Productivity products and more.

Source: https://www.capterra.com/p/205039/BrainStorm-QuickHelp

---

# 

 BrainStorm Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BrainStorm

## What is BrainStorm?

BrainStorm QuickHelp drives productivity for mid-size and enterprise organizations by helping users become more proficient with their software. QuickHelp is an unparalleled learning solution that combines content expertise with a highly personalized approach to change management, getting users and their technology on the same team, preventing user frustration, alleviating IT workloads, and helping organizations reach their productivity goals.

## What is BrainStorm used for?

[Productivity](https://www.capterra.com/productivity-software/)[Training](https://www.capterra.com/training-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BrainStorm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brainstorminc.com&name=BrainStorm)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BrainStorm

4.5 (17)

VS.

[4.5 (338)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting Price

$0.1

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (17)

Ease Of Use

4.5 (338)

Value For Money

4.6 (15)

Value For Money

4.4 (198)

Customer Service

4.7 (14)

Customer Service

4.5 (317)

## BrainStorm alternatives

[4.7 (132)](https://www.capterra.com/p/130044/LearnUpon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (80)](https://www.capterra.com/p/142263/Thought-Industries/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (488)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/205039/BrainStorm-QuickHelp/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Course Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Learner Portal

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Tests/Assessments

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create tools to measure student retention of learning material and lessons

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audience Targeting

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Contextual Guidance

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Interprets what a user is doing based on context and helps guide them through the process.

BrainStorm 93 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

LMS functionality built-in for content delivery

Track and monitor efficient handling of all changes/transitions

Planning training and tasks to facilitate the transition to new technology, process, or workflow.

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Interprets what a user is doing based on context and helps guide them through the process.

Software specialized for corporate use

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Initiate interactions with customers by proactively starting conversations or providing informational content

Store and organize information about customers and previous interactions

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Establish guidelines about how much and what kind of data can be stored in the repository

Protect sensitive data for digital privacy

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Public or private sharing of digital files such as documents, audio/video, images, and more

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Students can access materials and communicate with instructors via their online student profile

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Distribute training content in bite-size pieces that can be consumed in short periods of time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow users to create, edit, and sort multiple notes

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Share and present designs

Arrange tasks based on the level of priority or urgency

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Assembling information about a topic of interest and building content paths without assistance from third parties

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Track employee skills, competencies, training & qualifications

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Create tools to measure student retention of learning material and lessons

A set of pre-made courses offered by a third party

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Guide new users to understand and become proficient in using a product or service

Supports video files

Supports various video file formats

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (17)

4.3

Based on 17 reviews

## Pricing

Value for money

4.6 (15)

Free Trial

Basic

$0.10

Per Feature,

Value for money

4.6 (15)

4.6

Based on 15 reviews

## Integrations

[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Degreed](https://www.capterra.com/p/220368/Degreed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.5

Based on 17 reviews

Filter by rating

5(12)

4(3)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CW

Cody W.

Supervisor

Consumer Goods

### "Brainstorm Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 27, 2024

Its been doing what i want it to do and not too hard to figure out

Pros

Its very user friendly and i can usually find out what I'm looking for

Cons

I have not had any issues with it so far

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Dispatcher

Telecommunications

### "Good learning tool, modern and interactive "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 6, 2022

Pros

The best thing I liked is its integration with Microsoft teams as it send cards and videos direct to chat and no login is required.

Cons

well there is nothing I have encountered so far which i do not like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Electrical Engineering Consultant

Mining & Metals

### "Great Advertising for Microsoft"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

June 2, 2021

Though the trainings provided had a few useful tips, as an end user I found it didn't have enough of the basics for a new user who's never used it, yet lacked much useful content for someone who's used to the software. It really provided very little added benefit and felt like a waste of my time to do the training.

Pros

It's easy to use. Trainings were light and quick.

Cons

All of the trainings provided felt like an advertisement for Microsoft products. Not a lot of useful information provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kerry G.

Applications Administrator

Transportation/Trucking/Railroad

### "BrainStorm QuickHelp - Best in class training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2020

Pros

BrainStorm Quickhelp is always updating is training resources. The need for support after initial launch was minimal. Easy to distribute new and existing training links to users and link in our own Teams training library.

Cons

Would like to see live training options for in-person interactions. Chatting to ask questions is helpful but being able to interact with a trainer face to face in a Zoom-like chat would also be helpful for some courses.

Reasons for choosing BrainStorm

Price, quality of sales presentation and recommendation from consultants.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Preston L.

Manager, IT Training

Human Resources

### "Leverage metrics and reporting to drive adoption"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

September 16, 2020

Friendly engagement from sales and support teams. Appropriate content for new users, users migrating to a new product (as in MS Teams from Skype). A bit light on deeper technical topics. We have some rather advanced users who could go beyond "getting started" topics.

Pros

The user experience is quite easy. Sharing and assigning titles guides users to content.

Cons

The browsability of content suffers somewhat behind the construct of skill path assignments.

Reasons for choosing BrainStorm

We were faced with an adoption scenario. We liked Brainstorm's leveraging metrics to drive adoption.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Stephanie C.

Project Coordinator, Golf Technology

Sports

### "Best IT Resource Ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2020

Our implementation of QuickHelp helped to make our organization's transition to Microsoft365 a much smoother process. Allowing employees to find training resources that are quick and easy to use really helps them improve their productivity and get quick answers to their software questions. The staff at BrainStorm is great to work with. I highly recommend the company and the service.

Pros

Brainstorm QuickHelp is an amazing tool. The resources available in their vast library cover every imaginable Microsoft365 topic in short, easy-to-understand formats. A user can select a particular Skillpath (e.g. Excel, PowerPoint or even Time Management) to get a full course on that topic, or search the database for help with a specific question. Organizations can include their own custom content; take advantage of built-in gamification to motivate employees; and see full analytics about how the software is being utilized. As a user myself, I've been so grateful to have access to the information and webinars that BrainStorm provides. It truly is the best IT resource a company can provide its employees!

Cons

I really have no complaints about this software and service provider.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Adrian S.

Support Specialist

Construction

### "Brainstorm and Tremco Partners for the Long Haul"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 26, 2020

Overall this is a great tool for dissemination training and information within any organizations.

Pros

The UX is unmatched by anything I have used with other companies.

Cons

NOt all the traininings are current with the updates within the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Amy N.

AVP, Customer Applications and Analytics

Hospital & Health Care

### "Tremendous Help"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 20, 2020

Customer Service is amazing. If I ever run into issues, support is ready and able to jump in and lend a hand.

Pros

We purchased BrainStorm to assist us with a very large rollout of Microsoft Teams. The trainings were very easy to deploy to users and we love the reporting functionality.

Cons

There are aspects of being able to assign a single skill path to a user that would be very nice to have. As well as simplification of building skill paths. There are some workflows that require multiple steps.

Switched from

[HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/)

This had more functionality

Reasons for choosing BrainStorm

We loved the Microsoft focus, and the amount of ready to use skill paths or trainings. This was a huge benefit

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director, IMIT

Hospital & Health Care

### "Brainstorm is the way to go for organization on line training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2020

We are very pleased with Brainstorm training, it is now part of the organization Learning and Development strategy

Pros

Updated contents addressing all Office 365 changes Search capabilities, ability to start and stop without losing track of your training Single Sign On with Active Directory Able to deploy your own training contents Excellent technical support and after sales support Easy to deploy & administrate

Cons

Creating a training path is a bit complicated, the good thing your sales rep will walk you step by step on how to create the training bath or upload your contents You have to pay for other trainings (Zoom, WebEx..etc)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VD

Vanessa D.

Business Analyst

Financial Services

### "BrainStorm Saves Us Time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2020

We moved our entire company from Lotus Notes to Office 365 on the same day. BrainStorm helped us to prepare and train our employees prior to the go live. I couldn't have done it without this training platform.

Pros

I love that BrainStorm makes the learning content for us and for many different audiences. It was easy to integrate into our platform and help us rollout out Office 365 to our entire company.

Cons

Understanding the layering content and how it interacts with each other was a little difficult to understand but once I did, it made a lot of sense.

Reasons for choosing BrainStorm

Microsoft didn't have the multiple audience choices for content, like basic user to advanced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/205039/BrainStorm-QuickHelp/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)