--- title: "BrainStorm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BrainStorm Software - reviews, pricing plans, popular comparisons to other Productivity products and more." source_url: "https://www.capterra.com/p/205039/BrainStorm-QuickHelp/" page_type: "product" language: "en" --- # BrainStorm Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BrainStorm ## What is BrainStorm? BrainStorm QuickHelp drives productivity for mid-size and enterprise organizations by helping users become more proficient with their software. QuickHelp is an unparalleled learning solution that combines content expertise with a highly personalized approach to change management, getting users and their technology on the same team, preventing user frustration, alleviating IT workloads, and helping organizations reach their productivity goals. ## What is BrainStorm used for? [Productivity](https://www.capterra.com/productivity-software/)[Training](https://www.capterra.com/training-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrainStorm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brainstorminc.com&name=BrainStorm) ## BrainStorm Overview Updated August 2026 AI summary BrainStorm supports organizations of all sizes in improving software adoption, onboarding, and user training through features like task management, collaboration tools, content creation, and document management. With options for cloud and desktop deployment, it includes a learning management system, customizable workflows, reporting, and integrations with tools such as SharePoint and ServiceNow to help teams coordinate and track productivity initiatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrainStorm 4.5 (17) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $0.1 Per Feature Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.7 (320) Value For Money 4.6 (15) Value For Money 4.5 (303) Customer Service 4.7 (14) Customer Service 4.6 (282) ## BrainStorm alternatives [4.6 (360)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (509)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205039/BrainStorm-QuickHelp/alternatives/) ## FAQs about BrainStorm Overview ### Which roles and teams benefit most from BrainStorm? BrainStorm is most used by IT administrators, infrastructure leaders, training managers, and technology executives who need to improve software adoption and user support. Business analysts, coordinators, and support teams use it to streamline onboarding, deliver end-user training, reduce help desk demand, and strengthen productivity across enterprise applications. Answer based on 17 reviews Overview ### What company size and specific industries is BrainStorm built for? BrainStorm is designed for companies of all sizes across all industries that want to help users get more value from their software. It suits organizations in any sector, from small businesses to large enterprises, especially those focused on improving software adoption, training, and user support. Features and Usability ### What are the key features of BrainStorm? BrainStorm offers a built-in LMS, course management, learning paths, microlearning, and asynchronous learning for training delivery. It also includes content management, content library, interactive content, and video support, plus assessment management, skills tracking, reporting and analytics, access controls, and third-party integrations for administration and measurement. Integrations ### Which third-party tools and platforms does BrainStorm integrate with? BrainStorm integrates with 3 third-party platforms: Degreed for learning management, Microsoft SharePoint for content access, and ServiceNow for service workflows. These catalog integrations connect BrainStorm to training, document sharing, and support operations through a focused set of enterprise tools. Getting Started and Support ### What training and onboarding options does BrainStorm offer? BrainStorm provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars can cover product topics for groups, documentation offers written reference material, and videos provide self-paced learning support. Getting Started and Support ### What customer support options does BrainStorm offer? BrainStorm provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is presented through multiple contact and self-service options, giving users several ways to seek help and find answers when needed. ## Features AI summary Based on 17,765 Productivity reviews Capterra reviewers highlight these as the features buyers care about most when choosing productivity software: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Task Scheduling** (**51%**) - **Task Management** (**52%**) BrainStorm supports **Task Management**, helping teams organize work, assign responsibilities, and keep projects moving. However, it does not include **Secure Data Storage** or **Task Scheduling**. Instead, it offers other important productivity features, including **File Sharing** (**47%**), **Document Management** (**45%**), and **Alerts/Notifications** (**47%**). These features help teams access files more easily, keep documents organized, and stay updated on important changes, allowing businesses to improve coordination and maintain day-to-day visibility across tasks. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Course Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Tests/Assessments 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Audience Targeting 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Contextual Guidance 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. BrainStorm 93 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Built-in LMS: LMS functionality built-in for content delivery - Change Management: Track and monitor efficient handling of all changes/transitions - Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Security: Protect sensitive data for digital privacy - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Notes Management: Allow users to create, edit, and sort multiple notes - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Orientation Workflow Management: Create orientation programs for new employees or students - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Presentation Tools: Share and present designs - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third Party Course Library: A set of pre-made courses offered by a third party - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Onboarding: Guide new users to understand and become proficient in using a product or service - Video Content: Supports video files - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (17) 4.3 Based on 17 reviews ## Pricing Value for money 4.6 (15) Free Trial Basic $0.10 Per Feature, Value for money 4.6 (15) 4.6 Based on 15 reviews ## Integrations [ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Degreed](https://www.capterra.com/p/220368/Degreed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (14) 4.7 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(12) 4(3) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CW Cody W. Supervisor Consumer Goods ### "Brainstorm Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 27, 2024 Its been doing what i want it to do and not too hard to figure out Pros Its very user friendly and i can usually find out what I'm looking for Cons I have not had any issues with it so far Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Dispatcher Telecommunications ### "Good learning tool, modern and interactive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 6, 2022 Pros The best thing I liked is its integration with Microsoft teams as it send cards and videos direct to chat and no login is required. Cons well there is nothing I have encountered so far which i do not like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Electrical Engineering Consultant Mining & Metals ### "Great Advertising for Microsoft" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 June 2, 2021 Though the trainings provided had a few useful tips, as an end user I found it didn't have enough of the basics for a new user who's never used it, yet lacked much useful content for someone who's used to the software. It really provided very little added benefit and felt like a waste of my time to do the training. Pros It's easy to use. Trainings were light and quick. Cons All of the trainings provided felt like an advertisement for Microsoft products. Not a lot of useful information provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kerry G. Applications Administrator Transportation/Trucking/Railroad ### "BrainStorm QuickHelp - Best in class training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2020 Pros BrainStorm Quickhelp is always updating is training resources. The need for support after initial launch was minimal. Easy to distribute new and existing training links to users and link in our own Teams training library. Cons Would like to see live training options for in-person interactions. Chatting to ask questions is helpful but being able to interact with a trainer face to face in a Zoom-like chat would also be helpful for some courses. Reasons for choosing BrainStorm Price, quality of sales presentation and recommendation from consultants. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Preston L. Manager, IT Training Human Resources ### "Leverage metrics and reporting to drive adoption" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 16, 2020 Friendly engagement from sales and support teams. Appropriate content for new users, users migrating to a new product (as in MS Teams from Skype). A bit light on deeper technical topics. We have some rather advanced users who could go beyond "getting started" topics. Pros The user experience is quite easy. Sharing and assigning titles guides users to content. Cons The browsability of content suffers somewhat behind the construct of skill path assignments. Reasons for choosing BrainStorm We were faced with an adoption scenario. We liked Brainstorm's leveraging metrics to drive adoption. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Stephanie C. Project Coordinator, Golf Technology Sports ### "Best IT Resource Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2020 Our implementation of QuickHelp helped to make our organization's transition to Microsoft365 a much smoother process. Allowing employees to find training resources that are quick and easy to use really helps them improve their productivity and get quick answers to their software questions. The staff at BrainStorm is great to work with. I highly recommend the company and the service. Pros Brainstorm QuickHelp is an amazing tool. The resources available in their vast library cover every imaginable Microsoft365 topic in short, easy-to-understand formats. A user can select a particular Skillpath (e.g. Excel, PowerPoint or even Time Management) to get a full course on that topic, or search the database for help with a specific question. Organizations can include their own custom content; take advantage of built-in gamification to motivate employees; and see full analytics about how the software is being utilized. As a user myself, I've been so grateful to have access to the information and webinars that BrainStorm provides. It truly is the best IT resource a company can provide its employees! Cons I really have no complaints about this software and service provider. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Adrian S. Support Specialist Construction ### "Brainstorm and Tremco Partners for the Long Haul" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 26, 2020 Overall this is a great tool for dissemination training and information within any organizations. Pros The UX is unmatched by anything I have used with other companies. Cons NOt all the traininings are current with the updates within the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Amy N. AVP, Customer Applications and Analytics Hospital & Health Care ### "Tremendous Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 20, 2020 Customer Service is amazing. If I ever run into issues, support is ready and able to jump in and lend a hand. Pros We purchased BrainStorm to assist us with a very large rollout of Microsoft Teams. The trainings were very easy to deploy to users and we love the reporting functionality. Cons There are aspects of being able to assign a single skill path to a user that would be very nice to have. As well as simplification of building skill paths. There are some workflows that require multiple steps. Switched from [HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/) This had more functionality Reasons for choosing BrainStorm We loved the Microsoft focus, and the amount of ready to use skill paths or trainings. This was a huge benefit Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Director, IMIT Hospital & Health Care ### "Brainstorm is the way to go for organization on line training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2020 We are very pleased with Brainstorm training, it is now part of the organization Learning and Development strategy Pros Updated contents addressing all Office 365 changes Search capabilities, ability to start and stop without losing track of your training Single Sign On with Active Directory Able to deploy your own training contents Excellent technical support and after sales support Easy to deploy & administrate Cons Creating a training path is a bit complicated, the good thing your sales rep will walk you step by step on how to create the training bath or upload your contents You have to pay for other trainings (Zoom, WebEx..etc) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VD Vanessa D. Business Analyst Financial Services ### "BrainStorm Saves Us Time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2020 We moved our entire company from Lotus Notes to Office 365 on the same day. BrainStorm helped us to prepare and train our employees prior to the go live. I couldn't have done it without this training platform. Pros I love that BrainStorm makes the learning content for us and for many different audiences. It was easy to integrate into our platform and help us rollout out Office 365 to our entire company. Cons Understanding the layering content and how it interacts with each other was a little difficult to understand but once I did, it made a lot of sense. Reasons for choosing BrainStorm Microsoft didn't have the multiple audience choices for content, like basic user to advanced. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/205039/BrainStorm-QuickHelp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.