--- title: "Stratus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Stratus Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/205104/Stratus/" page_type: "product" language: "en" --- # Stratus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stratus ## What is Stratus? Stratus Local is a listing and review management platform. Easily centralize your review management to receive notifications for new reviews, monitor overall ratings, and respond to your reviews within one platform. Streamline your location accuracy across online directories using local SEO best practices. ## What is Stratus used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Stratus?[Manage this product listing](https://www.g2.com/products/click-rain-stratus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Stratus 5.0 (2) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (155) Value For Money 5.0 (1) Value For Money 4.5 (148) Customer Service 5.0 (2) Customer Service 4.6 (147) ## Stratus alternatives [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141023/ReviewInc/) [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) ## FAQs about Stratus Overview ### What company size and specific industries is Stratus built for? Stratus is designed for multi-location businesses of any size that need to manage local listing information and centralize review management. It fits companies with several branches or sites across industries such as retail, hospitality, healthcare, and professional services, where consistent local presence and review handling matter. Features and Usability ### What are the key features of Stratus? Stratus offers review management features such as review generation, review monitoring, review requests, review notifications, and review display. It also includes feedback management, sentiment analysis, ratings and reviews, real-time monitoring, reporting and analytics, campaign management, and third-party integrations for tracking customer responses and performance metrics. Integrations ### Which third-party tools and platforms does Stratus integrate with? Stratus connects natively to Craft. Getting Started and Support ### What training and onboarding options does Stratus offer? Stratus provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup steps. Getting Started and Support ### What customer support options does Stratus offer? Stratus provides email/help desk support, a knowledge base, and chat. These channels give users written help and direct assistance for common questions, account issues, and troubleshooting. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Stratus supports all three features that reviewers rate most highly: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of brand sentiment, allowing teams to respond faster and improve the customer experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chat/Messaging Communicate using direct chat or messages within the system Customer Feedback Provides a forum for customers to give feedback and data storage for company analysis. Stratus 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Standard $29.00 Usage Based,Per Month Pro Custom Quote Available It includes: - Digital Asset Management tool - Custom branded Paid Search, Display, and Social campaigns - Launch paid media campaigns - Dynamically-built and SEO friendly landing pages Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Craft](https://www.capterra.com/p/161664/Craft/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kara B. Senior Graphic & Web Designer Retail ### "Excellent User-Friendly Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2021 It's been kind of eye-opening to see what customers feel, experience, etc. I can't stress the ease of the program enough. All of the graphics team can just hop on and take over with no questions, no issues. Pros We mainly work in the Reviews tab, but I love the Reply Templates. It makes it so easy to just choose a reply and go on to the next one. Integration seemed flawless. Very easy to use and understand. The Dashboard is a great tool to see views, etc. Cons There isn't anything I've come across that I would change or that I've found to be difficult. The program is put together very well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Cole S. Doctor Health, Wellness and Fitness ### "Don't look anywhere else." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 Pros Easy to use. The concept is brilliant. The customer service and friendliness of the team behind the software is genuinely amazing. Cons I wish it worked with Windows 98 but maybe I should just adapt to technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.