--- title: "Adjustify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Adjustify Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/205107/Adjustify/" page_type: "product" language: "en" --- # Adjustify Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Adjustify ## What is Adjustify? Adjustify is a video calling application that allows professionals to connect with their customers to conduct on-site inspections remotely. Schedule a call with your customer to connect digitally on the mobile app. During video calls access the customer's phone features to capture unlimited photos. ## What is Adjustify used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Home Inspection](https://www.capterra.com/home-inspection-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adjustify?[Manage this product listing](https://www.g2.com/products/adjustify/claim_requests/new?auto=true) ## Adjustify Overview Updated August 2026 AI summary Adjustify offers businesses across all sizes tools for remote work, claims management, and inspection processes, combining video conferencing, document management, and live chat to support distributed collaboration. Available on web and mobile platforms, it includes features like remote access, task management, two-way audio and video, and integration options, making it suitable for organizations seeking flexible, connected operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adjustify 5.0 (1) VS. [4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/) Starting Price $12 Per Feature Starting Price $3.75 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (25) Value For Money 5.0 (1) Value For Money 4.5 (24) Customer Service 5.0 (1) Customer Service 4.7 (25) ## Adjustify alternatives Highest Rated [4.9 (934)](https://www.capterra.com/p/157144/Spectora/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Claim Leader](https://www.capterra.com/p/185206/Claim-Leader/) [4.8 (25)](https://www.capterra.com/p/185206/Claim-Leader/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185206/Claim-Leader/) [TimeTonic](https://www.capterra.com/p/192734/TimeTonic/) [4.4 (27)](https://www.capterra.com/p/192734/TimeTonic/reviews/) Starting price $8.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/192734/TimeTonic/) [Commusoft](https://www.capterra.com/p/149651/Commusoft/) [4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149651/Commusoft/) ## FAQs about Adjustify Overview ### What company size and specific industries is Adjustify built for? Adjustify is designed for B2C companies that regularly conduct on-site inspections or in-home meetings, especially in property and auto insurance, home and furniture warranty, and construction. It fits organizations in these sectors that need a tool for frequent field-based customer interactions. Features and Usability ### What are the key features of Adjustify? Adjustify offers conferencing and video chat with two-way audio and video, plus video call recording and remote support. It also includes inspection management for commercial and residential inspections, claims management and tracking, scheduling and dispatch management, and reporting tools such as customizable reports and analytics. Getting Started and Support ### What training and onboarding options does Adjustify offer? Adjustify provides live online training, documentation, and videos to help teams get started. Live online sessions offer guided instruction, documentation gives written reference material for setup and feature review, and videos support self-paced learning and step-by-step viewing. Getting Started and Support ### What customer support options does Adjustify offer? Adjustify offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 18,623 Remote Work reviews Capterra data shows that buyers of remote work software rank the following features as their top priorities: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**47%**) - **Collaboration Tools** (**46%**) Adjustify includes **Collaboration Tools**, which can help teams work together on shared tasks and stay aligned across distributed environments. However, it does not offer **Communication Management** or **Access Controls/Permissions**. Instead, it provides other features that reviewers also rate highly, including **Remote Access/Control** (**49%**), **Video Conferencing** (**49%**), and **Task Management** (**46%**). These features help remote teams connect in real time, manage work across locations, and maintain productivity, giving businesses practical ways to support coordination and day-to-day execution. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Add & Edit Photos Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Broker/Agent Portal Online portal for brokers/agents to add, edit, update or access required information Adjustify 51 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Adjuster Management: Manage insurance and claims adjuster agents - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Comment Library: Create and store comments and/or choose from pre-added comments in the system - Commercial Inspections: Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Claims: A paperless claim form that is electronically shared - Employee Activity Monitoring: Monitor and track what your employees are doing - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Image Capture: Process images and automatically scan for data - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Repair Estimates: Create estimates for repairs to send to customers - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Inspections: Inspection/examination of the condition of a residential property or home - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $12.00 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Scott J. Director - Claims Insurance ### "Adjustify helped us improve customer service, accuracy and indemnity." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2020 They deliver what they say they are going to deliver and they have a team on standby to help. Good training. The cost is minimal compared to sending an appraiser out in the field. During Covid this has been a blessing to have this technology at our fingertips and not have to send our people into the public. Pros Ease of use. Very easy to use and we can take photos for the customer or a video while collaborating with the customer in real time. It helped us save on LAE expensing of sending an adjuster out on every claim. It allowed us to speak with the customer at their car as well as zoom in and target certain damage points or video all the damage or both. Cons We were an early adopter of the software so we had to wait for them to bring Android on line but they have done that now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.